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Hotel Lumen am Hauptbahnhof

3.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Hamburg

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Photo gallery for Hotel Lumen am Hauptbahnhof

Experience the charm of LUMEN, a historic building with a classical facade featuring decorative moldings and a brick exterior.
Reception
Enjoy a warm and inviting dining experience in our beautifully designed dining area, featuring a central island with a variety of food options and comfortable seating.
Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout drapes

Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout drapes

Single Room

8.0 out of 10
Very good
(31 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

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  • Breakfast available
  • Laundry
  • Room service
6.6 out of 10, 845 reviews
Hotel Residence am Hauptbahnhof

About the neighborhood

Map
Steindamm 19, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 3 min drive - 1.3 miles
  • Hamburg Cruise Center - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.7 miles
  • Reeperbahn - 5 min drive - 2.3 miles

Getting around

  • South Central U-Bahn - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Block House - ‬4 min walk
  • ‪Köz Ocakbaşı - Barbecue House - ‬1 min walk
  • ‪Ocakbasi Grill House - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬2 min walk
  • ‪Back-Factory - ‬1 min walk

About this property

Hotel Lumen am Hauptbahnhof

Hotel near Miniatur Wunderland
Hotel Lumen am Hauptbahnhof provides laundry facilities and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and ATM/banking services
  • Free newspapers, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hotel Lumen am Hauptbahnhof include comforts such as premium bedding, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Farsi, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is Hotel Lumen am Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Lumen am Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Lumen am Hauptbahnhof?

Check-out is at 11 AM.

Where is Hotel Lumen am Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 mi (3 km). South Central U-Bahn is only a 4-minute walk and North Central U-Bahn is 7 minutes.

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Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 135 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 297 out of 1002 reviews
Rating 4 - Poor. 104 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Nobukuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facility
Stayed 1 night in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Aysan

was ok, not bad
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot , affordable. Only fault is that the stairs are steep.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic , clean , and comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

KX**

Disliked: Cleanliness, amenities, property conditions & facilities
Owner was really rude,
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025

8/10 Good

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the main train station
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024

6/10 Okay

Nina Bonderup

Disliked: Property conditions & facilities

Really great breakfast

Breakfast was really good, exceeded our expectations by far!
Stayed 1 night in Dec 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024

6/10 Okay

Dermot

Liked: Cleanliness

Underwhelming

This is a budget hotel, very central but in a poor neighbourhood with risky streets at night. Extra cost for breakfast is not worth it, use local cafes and restaurants instead
Stayed 2 nights in Jan 2025

6/10 Okay

Tyler

Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Virgilio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Oct 2024

6/10 Okay

Karin

Clean, efficient check in, quiet. Neighbourhood is questionable.
Stayed 1 night in Jun 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altogether lovely
Stayed 1 night in May 2023

8/10 Good

Virgilio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 3 nights in Oct 2024

2/10 Terrible

Graeme

Jerk owner
Stayed 2 nights in Jul 2024

6/10 Okay

Arvind

Liked: Cleanliness, staff & service
Decent, though over-priced for what is available, hotel right in the heart of Hamburg. Very close to the main railway station. But the area around the hotel is very noisy and gets potentially unsafe at night

6/10 Okay

Knut Arild

OK, but...

OK if you just need a place to sleep. Old fashioned and a lot of stairs. The location is not what you can call kid friendly. But it is close to bus station and train station.
Stayed 3 nights in Sep 2024

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Bettler etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 5 nights in Feb 2024

4/10 Poor

Ervis

Disliked: Cleanliness, amenities, property conditions & facilities
It was noisy and not good sleeping
Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Nice and clean. I do not understand the elevators being at the half floor.
Stayed 1 night in Apr 2023

4/10 Poor

Marko

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staying ok, but a problem with the refunding

Good rooms and no complaints about staying at this price. The location is great if you want to get to the main train station quickly, although the surroundings can feel a bit rough at night. The biggest problem with our stay was that we were (accidentally) charged twice, first by Hotels.com and then again at the hotel via my credit card. (I was so tired that I didn't remember that we had already paid.) The hotel initially helped to get our money back (about ten days ago), but after sending my credit card details and a couple of reminders, nothing happened, and I have not received any replies to my later messages.
Stayed 1 night in Aug 2024