See all properties

Hotel Louis C. Jacob

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Louis C. Jacob

Sauna
Property amenity
Premium bedding, pillowtop beds, minibar, in-room safe
Front of property
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Single Room

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 27 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room, 1 Bedroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Elbroom

Elbroom | Premium bedding, pillowtop beds, minibar, in-room safe

Elbroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, Garden View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 1 Bedroom, Garden View

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Interior

Fraser Suites Hamburg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 858 reviews
Fraser Suites Hamburg

About the neighborhood

Map
Elbchaussee 401-403, Hamburg, HH, 22609

What's nearby

  • Jenischpark - 18 min walk - 1.0 mile
  • Trabrennbahn Hamburg Bahrenfeld - 9 min drive - 3.5 miles
  • Volksparkstadion - 11 min drive - 3.9 miles
  • Reeperbahn - 13 min drive - 6.2 miles
  • Airbus Site Funkenwerder - 22 min drive - 4.0 miles

Getting around

  • Hamburg-Sülldorf Station - 7 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Strandkind Hamburg - ‬4 min drive
  • ‪Café Palme - ‬7 min drive
  • ‪Rio Grande Blankenese - ‬3 min drive
  • ‪Knips Bar Restaurant - ‬19 min walk
  • ‪HYGGE - the farm - ‬14 min walk

About this property

Hotel Louis C. Jacob

Luxury boutique hotel located in Altona
Consider a stay at Hotel Louis C. Jacob and take advantage of a terrace, a garden, and a library. Indulge in a massage at Louis C. Jacobs Spa, the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare, and a Michelin star rated meal. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A 24-hour front desk, wedding services, and a porch
Room features
All 84 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and separate sitting areas.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Decks, separate sitting areas, and childcare services

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30 per night)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 16 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

Is Hotel Louis C. Jacob pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Louis C. Jacob?

Self parking is available for EUR 30 per night. Valet parking is available for EUR 30 per night.

What time is check-in at Hotel Louis C. Jacob?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Louis C. Jacob?

Check-out is at noon.

Does Hotel Louis C. Jacob provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Hotel Louis C. Jacob located?

This family-friendly Hamburg hotel is located on the boardwalk/promenade, within 2 mi (3 km) of Jenischpark and Elbe. Harbour Museum Oevelgoenne and Elbstrand are also within 3 mi (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Louis C. Jacob Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 385 reviews
Rating 8 - Good. 56 out of 385 reviews
Rating 6 - Okay. 35 out of 385 reviews
Rating 4 - Poor. 7 out of 385 reviews
Rating 2 - Terrible. 5 out of 385 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Just perfect, as usual❤️
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Asta

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place

Always fantastic service - ambiance - cleanness- great food
Stayed 1 night in Jun 2024

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jozee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Everything was just so nice. The staff were so sweet and helpful and the room was so beautiful 😍 We are coming back some day ❤️
Stayed 1 night in May 2024

6/10 Okay

René

Liked: Cleanliness
Disliked: Property conditions & facilities
Old Hotel it’s not a five star hotel don’t I don’t come again
Stayed 1 night in Oct 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel located right to the Elben canal. Good service, nice rooms and fine food
Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay!

Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Stayed 1 night in Aug 2023

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel in a fantastic setting. Restaurant, reception etc beautiful. The rooms are a bit dated for a 5 star hotel and no air condition so room was a bit too warm at night
Stayed 1 night in Sep 2023

8/10 Good

Lesther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022

10/10 Excellent

Hans Thyge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage

Wonderfull location at the Elbe and nice walks. Love the feeling of heritage on the place and we see you carry much about that. Autentic stories can not be bought. Will come back
Stayed 2 nights in Mar 2023

6/10 Okay

Bertil

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Air condition not working. Hot as hell in the rum. When pointing it out to the reception, I got no explanation or others.. Will not stay at this hotel again.
Stayed 1 night in Jun 2024

2/10 Terrible

Loan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
In connection with our autumn holiday, we decided to spend an extra night away from the center of Hamburg to enjoy some peace and quiet. Hotel Louis C. Jacob seemed to have a similar standard to hotels we like, such as Fraser Suites Hamburg, Steigenberger Hamburg, Marriott Hamburg, Privathotel lindtner hamburg, SIDE Hotel, etc. It is a dog-friendly hotel, so it came as a disappointment when we were first shown to a table in the restaurant for dinner, only to be asked to leave two minutes later because dogs are not allowed in the restaurant. We always travel with our little 5 kg Bichon Frise, who always sits quietly in a bag at restaurants. Since Hotel Louis C. Jacob is advertised as dog-friendly, we were shocked by such a negative and disappointing experience. Our room (No. 55) was very close to the road, and we could hear all the traffic noise, which made it impossible to sleep. At 7:30 in the morning, construction and road work began. We hadn’t slept at all during the night and couldn’t get any rest in the morning either. It was a poor decision to choose this hotel. It was the most disappointing experience we’ve ever had in Hamburg. We will check out as soon as possible to find a breakfast place that is nice and friendly for both pets and humans in Hamburg.
Stayed 1 night in Oct 2024

10/10 Excellent

Katinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Hotel direkt an der Elbe. Das Personal ist freundlich, hilfsbereit und zuvorkommend. Die Zimmer sind geräumig und bieten ausreichend Stauraum. Beim Frühstück bleiben keine Wünsche offen. Ich komme sehr gerne wieder vorbei.
Stayed 4 nights in May 2025

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt ca. 25 min mit der S-Bahn vom Stadtkern entfernt, mit dem Taxi zum Altona Cruise Center 15 min. Das Hotelpersonal war überaus hilfsbereit, service orientiert und sehr freundlich. Auf dem Zimmer war eine handschriftliche Begrüßung, wir haben uns sehr gut aufgehoben gefühlt. Das Zimmer war sehr großzügig, sauber, stilvoll. Absolute Weiterempfehlung für Gäste, die nicht mitten in der Stadt wohnen möchten und Stadtvilla einem großen, modernen Komplex vorziehen.
Stayed 1 night in May 2025

2/10 Terrible

Sassan Philipp

Disliked: Staff & service
Stets unfreundlicher Empfang, fehlende Hospitality Kultur
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Angenehmer Aufenthalt und sehr zuvorkommende Mitarbeiter.
Stayed 7 nights in Mar 2025

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Sassan Philipp

Disliked: Property conditions & facilities
Das Hotel ist in die Jahre gekommen und benötigt dringend eine Auffrischung. Beispiel: Nach dreimaliger Reklamation von Abflussgerüchen zu drei unterschiedlichen Terminen wurde das Zimmer 218 für eine technische Instandsetzung gesperrt. Beim vierten Mal wurde das Zimmer 118 zugeteilt, mit dem gleichen Problem. Reaktion hier : keine!
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durch die traumhafte Lage, das freundliche Personal, die geschmackvoll eingerichteten Zimmer und die gute Organisation war der Aufenthalt Balsam für die Seele.
Stayed 1 night in Mar 2025