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Louis C. Jacob, Hamburg, Autograph Collection

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Hotel Louis C. Jacob features a peaceful garden and library for quiet moments. The Michelin-starred restaurant offers exceptional meals on the porch, while the Louis C. Jacobs Spa provides restorative treatments. Previous visitors consistently praise their experience here.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, River View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 Double Bed, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 Double Bed, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Standard Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Double Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, City View

Suite, 1 Double Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Double Bed, Non Smoking, City View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, City View

Standard Room, 1 Queen Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed, Non Smoking, City View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking, City View

Studio, 1 Double Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Studio, 1 Double Bed, Non Smoking, City View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, River View

Suite, 1 Double Bed, Non Smoking, River View | Living room | Flat-screen TV, offices

Suite, 1 Double Bed, Non Smoking, River View

Highlights

Separate sitting area
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Elbchaussee 401-403, Hamburg, HH, 22609

What's nearby

  • Jenischpark - 18 min walk - 1.0 mile
  • Trabrennbahn Hamburg Bahrenfeld - 9 min drive - 3.9 miles
  • Volksparkstadion - 11 min drive - 3.9 miles
  • Barclays Arena - 11 min drive - 4.1 miles
  • Airbus Site Funkenwerder - 22 min drive - 4.0 miles

Getting around

  • Hamburg-Sülldorf Station - 7 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Restaurant Quellental - ‬15 min walk
  • ‪Airbus Elbblick - ‬25 min drive
  • ‪Café Palme - ‬7 min drive
  • ‪Zur Flottbeker Schmiede - ‬4 min drive
  • ‪Knips Bar Restaurant - ‬19 min walk

About this property

Louis C. Jacob, Hamburg, Autograph Collection

Luxury boutique hotel located in Altona
Consider a stay at Louis C. Jacob, Hamburg, Autograph Collection and take advantage of an adjacent golf course, a terrace, and a garden. Indulge in some rest and relaxation at Louis C. Jacob Wellness, the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare, and a Michelin star rated meal. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, babysitting (surcharge), and a living plant wall
Room features
All 84 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30 per night)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Gym
  • Library
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

Is Louis C. Jacob, Hamburg, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per room, per night. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much is parking at Louis C. Jacob, Hamburg, Autograph Collection?

Self parking is available for EUR 30 per night. Valet parking is available for EUR 30 per night.

What time is check-in at Louis C. Jacob, Hamburg, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Louis C. Jacob, Hamburg, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Louis C. Jacob, Hamburg, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Louis C. Jacob, Hamburg, Autograph Collection located?

This family-friendly Hamburg hotel is located on the boardwalk/promenade, within 2 mi (3 km) of Jenischpark and Elbe. Harbour Museum Oevelgoenne and Elbe Shopping Mall are also within 3 mi (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.

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Louis C. Jacob, Hamburg, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 398 reviews
Rating 8 - Good. 59 out of 398 reviews
Rating 6 - Okay. 36 out of 398 reviews
Rating 4 - Poor. 7 out of 398 reviews
Rating 2 - Terrible. 5 out of 398 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Stayed 1 night in Jul 2025

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place

Always fantastic service - ambiance - cleanness- great food
Stayed 1 night in Jun 2024

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Just perfect, as usual❤️
Stayed 1 night in May 2025

10/10 Excellent

Jozee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Everything was just so nice. The staff were so sweet and helpful and the room was so beautiful 😍 We are coming back some day ❤️
Stayed 1 night in May 2024

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay!

Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Stayed 1 night in Aug 2023

8/10 Good

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel in a fantastic setting. Restaurant, reception etc beautiful. The rooms are a bit dated for a 5 star hotel and no air condition so room was a bit too warm at night
Stayed 1 night in Sep 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
vwery good Location
Stayed 1 night in Aug 2025

10/10 Excellent

Heiner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestes Hotel in HH!
Stayed 2 nights in Jul 2025

6/10 Okay

Arne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ikke 5 stjerner

Mangelfuld service hos personalet i receptionen
Stayed 1 night in Jul 2025

10/10 Excellent

Katinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes Hotel direkt an der Elbe. Das Personal ist freundlich, hilfsbereit und zuvorkommend. Die Zimmer sind geräumig und bieten ausreichend Stauraum. Beim Frühstück bleiben keine Wünsche offen. Ich komme sehr gerne wieder vorbei.
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.
Stayed 2 nights in May 2025

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt ca. 25 min mit der S-Bahn vom Stadtkern entfernt, mit dem Taxi zum Altona Cruise Center 15 min. Das Hotelpersonal war überaus hilfsbereit, service orientiert und sehr freundlich. Auf dem Zimmer war eine handschriftliche Begrüßung, wir haben uns sehr gut aufgehoben gefühlt. Das Zimmer war sehr großzügig, sauber, stilvoll. Absolute Weiterempfehlung für Gäste, die nicht mitten in der Stadt wohnen möchten und Stadtvilla einem großen, modernen Komplex vorziehen.
Stayed 1 night in May 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt sted

Dejligt ophold. Gode restauranter. Personale meget service mindes og imødekommende.
Stayed 2 nights in Apr 2025

2/10 Terrible

Sassan Philipp

Disliked: Staff & service
Stets unfreundlicher Empfang, fehlende Hospitality Kultur
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Angenehmer Aufenthalt und sehr zuvorkommende Mitarbeiter.
Stayed 7 nights in Mar 2025

6/10 Okay

Sassan Philipp

Disliked: Property conditions & facilities
Das Hotel ist in die Jahre gekommen und benötigt dringend eine Auffrischung. Beispiel: Nach dreimaliger Reklamation von Abflussgerüchen zu drei unterschiedlichen Terminen wurde das Zimmer 218 für eine technische Instandsetzung gesperrt. Beim vierten Mal wurde das Zimmer 118 zugeteilt, mit dem gleichen Problem. Reaktion hier : keine!
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durch die traumhafte Lage, das freundliche Personal, die geschmackvoll eingerichteten Zimmer und die gute Organisation war der Aufenthalt Balsam für die Seele.
Stayed 1 night in Mar 2025

10/10 Excellent

Anne Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fantastisk hotel lige ved floden i smukke omgivelser, med meget venligt og imødekommende personale og lækre store værelser. Vi fik tilbudt en opgrade til suiten med vores hund og søn. Vi kommer helt sikkert tilbage.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis Valentino Ettore

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel. Alles super und das Reinigungspersonal ist top.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gernot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wird höchsten Ansprüchen gerecht
Stayed 1 night in Jan 2025

10/10 Excellent

Turhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens. Lage, Kompfort, Personal
Stayed 4 nights in Oct 2024

10/10 Excellent

Eva Rabing Brix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt og søde og hjælpsomme personaler.
Stayed 1 night in Jan 2025

10/10 Excellent

Jostein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nydelig hotel!

Nydelig hotel med perfekt beliggenhet ved Elbe. Alle ansatte ga oss topp service. Ekstra bonus at de har sigarrom. Vi kommer tilbake!
Stayed 1 night in Nov 2024

10/10 Excellent

Klaus-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderbarer Ort um Abzuschalten und zu genießen.
Stayed 3 nights in Nov 2024

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