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Louis C. Jacob, Hamburg, Autograph Collection

Property class: 5 and above

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Photo gallery for Louis C. Jacob, Hamburg, Autograph Collection

A wine cellar with a spiral staircase, wine racks, and a bar area. - Louis C. Jacob, Hamburg, Autograph Collection (Hamburg)
A spacious dining area with multiple tables and chairs, large windows with curtains, and a chandelier. - Louis C. Jacob, Hamburg, Autograph Collection (Hamburg)
A balcony with a view of a river and a castle in the distance. - Louis C. Jacob, Hamburg, Autograph Collection (Hamburg)
A modern living room with a sofa, a coffee table, and a fireplace. There is a glass partition and a wooden bench in the background. - Louis C. Jacob, Hamburg, Autograph Collection (Hamburg)
A spa room with six lounge chairs, a large plant wall, and floor lamps. - Louis C. Jacob, Hamburg, Autograph Collection (Hamburg)
Consider a stay at Louis C. Jacob, Hamburg, Autograph Collection and take advantage of an adjacent golf course, a terrace, and a garden. Treat yourself to some rest and relaxation at Louis C. Jacob Wellness, the onsite spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare, and a Michelin star rated meal. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Double Bed, River View

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the outdoors.

Deluxe Room, 1 Double Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Double Bed, Garden View (Balcony)

A bedroom with a large bed, a nightstand with a lamp, a chair, and a view of greenery through the window.

Deluxe Room, 1 Double Bed, Garden View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, City View

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Suite, 1 Double Bed, City View

A modern hotel room with a high ceiling, wooden flooring, a sofa, two armchairs, a small table, a desk, a chair, a dresser, and a bed.

Suite, 1 Double Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, City View

A hotel room with a wooden desk, a television mounted on the wall, and a mirror reflecting the room.

Standard Room, 1 Queen Bed, City View

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio, 1 Double Bed, City View

A hotel room with a bed, nightstands, a desk, a chair, and a floor lamp.

Studio, 1 Double Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Suite, 1 Double Bed, River View

A modern living room with a sofa, a glass coffee table, a chair, and a lamp. There is a large window with curtains, a painting on the wall, and a view of the cityscape.

Suite, 1 Double Bed, River View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Altona, a neighborhood in Hamburg, Louis C. Jacob, Hamburg, Autograph Collection is in the suburbs and on the waterfront. Elbe Philharmonic Hall and Miniatur Wunderland are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hamburg travel guide
Map
Elbchaussee 401-403, Hamburg, HH, 22609

What's nearby

  • A park with a dirt path, large trees, and a white building in the background.
    Jenischpark
    19 min walk - 1.0 mile
  • A detailed model of a town with buildings, roads, and a train track.
    Miniatur Wunderland
    29 min drive - 7.7 miles
  • Derby Park
    18 min walk - 1.0 mile
  • Loki Schmidt Garden
    19 min walk - 1.1 miles
  • Ernst Barlach Haus
    10 min drive - 1.5 miles

Getting around

  • Hamburg-Sülldorf Station
    7 min drive
  • Hochkamp S-Bahn
    15 min walk
  • Hamburg Airport (HAM)
    33 min drive

Restaurants

  • Carroux Kaffeerösterei GmbH
    5 min drive
  • Kleine Rast
    6 min walk
  • Country Kitchen
    6 min drive
  • Rio Grande Blankenese Restaurant
    3 min drive
  • Airbus Elbblick
    25 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30 per night; includes in/out privileges)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Library
  • Sauna

Family friendly

  • Art supplies
  • Changing table
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renewable energy used
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night (in/out privileges)
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Frequently asked questions

Is Louis C. Jacob, Hamburg, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per room, per night. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30 per night. Valet parking is available for EUR 30 per night.

What time is check-in at Louis C. Jacob, Hamburg, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Louis C. Jacob, Hamburg, Autograph Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Louis C. Jacob, Hamburg, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Louis C. Jacob, Hamburg, Autograph Collection located?

This family-friendly Hamburg hotel is located on the boardwalk/promenade, within 1 mi (2 km) of Jenischpark and Loki Schmidt Garden. Harbour Museum Oevelgoenne and Elbe Shopping Mall are also within 3 mi (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Louis C. Jacob, Hamburg, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 320 out of 442 reviews
Rating 8 - Good. 68 out of 442 reviews
Rating 6 - Okay. 40 out of 442 reviews
Rating 4 - Poor. 8 out of 442 reviews
Rating 2 - Terrible. 6 out of 442 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice hotel in a beautiful surrounding on the Elbe. Great staff, spacious rooms, and fantastic breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love sitting in the Linden Garden, overlooking the river and Airbus. Amazing rooms in the main hotel and annex, great size, with walk in wardrobes and large bathrooms. Air con not working/in the upper rooms of annex but nice breeze through the room with window open.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
vwery good Location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super place

Always fantastic service - ambiance - cleanness- great food
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the most breathtaking views from the terrace. Beautiful rooms, no matter in which part of the hotel they are located. The fitness room offering needs some improvement/rethinking but there is a wonderful running path along the Elbe river right in front of the property. Beautiful sauna area.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, would love to come back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly cleaning and reception staff. Restaurant and bar team was friendly and well meaning but inexperienced
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Excellent patio and stay
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean room / pet friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel located right to the Elben canal. Good service, nice rooms and fine food
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and area. Great bar. Restaurant was unfortunately booked. Would be great if one could book a reservation prior to arrival and booking.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Just perfect, as usual❤️
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Everything was just so nice. The staff were so sweet and helpful and the room was so beautiful 😍 We are coming back some day ❤️
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay!

Make sure you have time to sit on the terrasse overlooking the Elbe. The ginger lemonade is a bit too strong for my taste, but everything else is absolutely perfect! Well done.
Stayed 1 night in Aug 2023