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HI Hotel International Hamburg

4.0 star property
Riverfront hotel in Hamburg with a 24-hour front desk

Choose dates to view prices

Photo gallery for HI Hotel International Hamburg

Reception
Front of property
Executive Studio Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk
Studio Suite | Living area | 90-cm flat-screen TV with satellite channels, TV, offices
Daily buffet breakfast (EUR 18 per person)
HI Hotel International Hamburg in Hamburg-Mitte offers all travelers need for a smooth stay. The 24-hour business center keeps work flowing, and multilingual staff ensure seamless communication. Guests praise the helpful team for enhancing their experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Triple Room

Executive Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Living area | 90-cm flat-screen TV with satellite channels, TV, offices

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Basic Twin Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Billwerder Neuer Deich 14, Hamburg, HH, 20539

What's nearby

  • Hamburg Cruise Center - 5 min drive - 2.2 miles
  • Miniatur Wunderland - 5 min drive - 2.4 miles
  • Hamburg City Hall - 5 min drive - 2.6 miles
  • Elbe Philharmonic Hall - 6 min drive - 2.6 miles
  • Reeperbahn - 8 min drive - 3.7 miles

Getting around

  • Elbbrücken Station - 9 min walk
  • Rothenburgsort S-Bahn - 16 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Maya Kaffeerösterei - ‬20 min walk
  • ‪Caglar - ‬12 min walk
  • ‪Veddeler Fischgaststätte - ‬19 min walk
  • ‪Entenwerder1 - ‬12 min walk

About this property

HI Hotel International Hamburg

Upscale hotel near Miniatur Wunderland
Near Hamburg Cruise Center, HI Hotel International Hamburg provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Smoke-free premises, luggage storage, and a vending machine
  • Multilingual staff, a computer station, and a front-desk safe
  • Guest reviews say good things about the helpful staff
Room features
All 385 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and offices.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathtubs, hair dryers, and shampoo
  • 90-cm flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 18 floors
  • 2 buildings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 21 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg

Frequently asked questions

Is HI Hotel International Hamburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HI Hotel International Hamburg?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at HI Hotel International Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at HI Hotel International Hamburg?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HI Hotel International Hamburg located?

Located in Hamburg-Mitte, this hotel is 0.2 mi (0.4 km) from Elbe and within 3 mi (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Hamburg Wholesale Market and Mehr!-Theater am Großmarkt are also within 1 mi (2 km). Rothenburgsort S-Bahn is 16 minutes by foot and Hammerbrook S-Bahn is 19 minutes.

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HI Hotel International Hamburg Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 309 out of 1016 reviews
Rating 8 - Good. 430 out of 1016 reviews
Rating 6 - Okay. 185 out of 1016 reviews
Rating 4 - Poor. 52 out of 1016 reviews
Rating 2 - Terrible. 40 out of 1016 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great IHG Hotel

Great hotel, friendly staff, underground paid parking on site, several excellent restaurants down the street...
Stayed 3 nights in Sep 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Jul 2025

8/10 Good

Fanni

Liked: Cleanliness, staff & service
It is a bit old but clean
Stayed 2 nights in Jul 2023

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old. The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Stayed 2 nights in Sep 2024

8/10 Good

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war entspannt und es gab nichts zu bemängeln
Stayed 2 nights in Oct 2025

6/10 Okay

Marie-Christine

Liked: Cleanliness, staff & service
Das Zimmer war schon stark verwohnt. Auch auf den Fluren viele Flecken auf den Teppichen. Zimmer mit Blick auf die Elbbrücken war extrem laut trotz geschlossener Fenster. Das Frühstück war von der Auswahl okay, aber die Qualität lässt zu Wünschen übrig.
Stayed 2 nights in Oct 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön
Stayed 2 nights in Sep 2025

6/10 Okay

Hyojung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실전망도 침구도, 청소상태도 체크인할때 서비스등등이 너무 좋았어요. 그런데 조식은 조금 선택수가 적었던것 같아요. 하지만 객실도 서비스도 위치도 편해서 다음에 또 이용할것 같아요.
Stayed 4 nights in Jul 2025

6/10 Okay

Sumaya

Liked: Staff & service

Blandet oplevelse

Badeværelset var fint, men selve værelset var præg af slidtage. Gulvtæppet så beskidt ud og generelt var rummet lidt nusset at træde ind i. Derudover var det ekstremt varmt, og selvom der var aircondition, kølede den kun meget minimalt. Personalet var super søde og imødekommende, så servicen fejlede ingenting.
Stayed 1 night in Jul 2025

8/10 Good

julien

Liked: Cleanliness, staff & service

Bon rapport qualité prix

Bon hôtel bien situé qui mériterait un rajeunissement mais l'ensemble est très convenable et sans reproche majeur
Stayed 3 nights in Jul 2025

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Klassisches Businesshotel. Parkplätze leider nur gegen Gebühr. Ansonsten ein feiner Aufenthalt.
Stayed 1 night in Jun 2025

8/10 Good

Markus

Liked: Cleanliness, amenities
Älteres Hotelzimmer mit zweckmässiger Einrichtung. Gutes Frühstück. Hilfbereites Personal. Gern wieder.
Stayed 5 nights in Jul 2025

6/10 Okay

Amadea

Ziemlich abgelegenes und schlecht zu sehen, dass es ein Hotel ist. Zimmer Könnten mal teilweise renoviert werden. Wir wurden aber sehr höflich empfangen und der Check in war sehr einfach und unkompliziert. Grundsätzlich kann man für 1-2 Tage für wenig Geld dort gut übernachten.
Stayed 1 night in Jul 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan anbefales

Flott hotell, god service og svært god frokost. Trekk for teppet på golvet på rommet.
Stayed 2 nights in Jun 2025

8/10 Good

Ilona

Liked: Cleanliness, property conditions & facilities
Ich war zufrieden Es gab ein ausgiebiges Frühstücksbüffet Nach 15 min Fußweg erreicht man die S Bahn
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist gut mit den öffentlichen Verkehrsmitteln zu erreichen. 10 Minuten zur U/S-Bahn, 7 Minuten zum Bus. Der Ausblick aus unserem Zimmer im 16. Stock war ein Traum. Frühstück reichhaltig und lecker. Mitarbeiter überall sehr freundlich.
Stayed 5 nights in Jun 2025

8/10 Good

Franz-Josef

Liked: Cleanliness, amenities, property conditions & facilities
Frühstück war sehr gut. Tiefgarage war sehr gut.
Stayed 2 nights in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel an sich ist Gut, wir waren sehr zufrieden, das Frühstück war für uns ein Highlight.
Stayed 3 nights in Jun 2025

8/10 Good

Joerg

Liked: Cleanliness, amenities, property conditions & facilities
gutes Hotel auch gut gelegen. jetzt die Beschreibung wie man von der S-Bahn zum Hotel kommt auf der HP und ein Schild am Hotel das man von der S-Bahn aus sehen kann ,dann wäre es perfekt
Stayed 3 nights in May 2025

6/10 Okay

Gero

Liked: Staff & service
Sauberes aber recht abgenutztes Interieur. Abfluss der Wanne/Dusche war verstopft. Kann ja mal passieren.
Stayed 1 night in May 2025

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat alles geklappt. Zimmer war sauber.
Stayed 2 nights in May 2025

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schön
Stayed 2 nights in May 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service
Leider wurden wir nachts durch einen „Spassanruf“ um 2:45 Uhr geweckt, damit war die Schlafqualität und die Erholung dahin. Es ging weiter mit Geschrei und lauter Musik auf der Etage.
Stayed 1 night in May 2025

4/10 Poor

Cevat

Liked: Staff & service
There is a lot of people living in the hotel and very angry faces, I didn’t feel comfortable and I wouldn’t stay again.
Stayed 2 nights in May 2025

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