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HI Hotel International Hamburg

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Photo gallery for HI Hotel International Hamburg

A spacious lobby with a reception desk, seating area, and a staircase leading to an upper level. - HI Hotel International Hamburg (Hamburg)
A hotel room with a sofa, armchair, glass table, TV, and a desk with a lamp. - HI Hotel International Hamburg (Hamburg)
A hotel room with a large bed, a bedside table, a lamp, a painting on the wall, and a view of the city through large windows. - HI Hotel International Hamburg (Hamburg)
A high-rise building with illuminated windows, a bridge, and a body of water reflecting lights. - HI Hotel International Hamburg (Hamburg)
A modern hotel room with a large glass table, comfortable seating, and a view of the city through large windows. - HI Hotel International Hamburg (Hamburg)
Located close to Miniatur Wunderland, HI Hotel International Hamburg has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Executive Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a large bed, a desk with a chair, a television, and a small table.

Executive Double Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two single beds, a desk, a television, and a large window with curtains.

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with a large bed, a desk with a television, a small table, and a sofa.

Triple Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Triple Room

A hotel room with a bed, a sofa, a small table, and a nightstand with lamps.

Executive Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Studio Suite

A hotel room with two beds, a small table, a nightstand, and a wall-mounted lamp.

Studio Suite

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio Suite

A hotel room with a bed, a TV, a desk with a lamp, and a seating area with chairs and a table.

Studio Suite

  • River view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Double Room

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room

A hotel room with two beds, a desk with a computer, a TV, and a small table with chairs.

Basic Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE EXECUTIVE KING BED

  • Sleeps 4
  • Free WiFi

View all photos for Double bed

Hypo-allergenic bedding available, down comforters, in-room safe, desk

Double bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, HI Hotel International Hamburg is near a metro station and on a river. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Hamburg travel guide
Map
Billwerder Neuer Deich 14, Hamburg, HH, 20539

What's nearby

  • Norderelb Bridges
    4 min walk - 0.3 miles
  • Hamburg Wholesale Market
    4 min drive - 0.8 miles
  • Mehr!-Theater am Großmarkt
    5 min drive - 1.0 mile
  • Wasserkunst Elbinsel Kaltehofe
    7 min drive - 1.8 miles
  • Ballinstadt Auswanderwelt Hamburg
    13 min drive - 1.7 miles

Getting around

  • Elbbrücken Station
    9 min walk
  • Rothenburgsort S-Bahn
    16 min walk
  • Hamburg Airport (HAM)
    33 min drive

Restaurants

  • Maya Kaffeerösterei
    20 min walk
  • McDonald's
    15 min walk
  • Bolly Food
    16 min walk
  • Entenwerder1
    12 min walk
  • Ristorante Alitalia
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 18 floors
  • 2 buildings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 21 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is HI Hotel International Hamburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at HI Hotel International Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at HI Hotel International Hamburg?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HI Hotel International Hamburg located?

Located in Hamburg-Mitte, this hotel is 0.2 mi (0.4 km) from Elbe and 2.3 mi (3.7 km) from Miniatur Wunderland. Hamburg Wholesale Market and Mehr!-Theater am Großmarkt are also within 1 mi (2 km). Rothenburgsort S-Bahn is 16 minutes by foot and Hammerbrook S-Bahn is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HI Hotel International Hamburg Reviews

7.8

Good

8.2

Cleanliness

6.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 302 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified review

6/10 Okay

QIANG

Liked: Staff & service
Disliked: Cleanliness
room is poor. restaurant was closed. parking eur 22 per night. staff is very friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean,,good location.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Eda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, the staff was very friendly. The bar was very nice, old style. We will prefer again for our next visit
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in excellent conditions.. Bath comfortable.. the things to improve is to have a gym
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good hotel with spacious room en large desk. The breakfast was good and lots to choose from. Only the surrounding streets were crowded and relative dark
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Okay

On the outskirts of the city centre but easy transport links. Hotel reception staff very professional and efficient. The triple room we had had a lovely view overlooking the river but was rather dated. Mattress edge was rather saggy. Didn't have breakfast as at €20 each it's far too expensive. Housekeeping could have been better, didn't replace coffee sachets or toiletries.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment and good sized room. Good facilities.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Stephen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great IHG Hotel

Great hotel, friendly staff, underground paid parking on site, several excellent restaurants down the street...
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Area was quiet with a habor view with access to restaurants, public transportation and walking trails.
Stayed 11 nights in Jun 2022
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima Hotel, super an die S-Bahn angebunden
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Jørgen Thusgaard

Liked: Staff & service
I was very disappointed that the Wingfang bar had closed.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Antje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geräumiges Zimmer, Minibar inclusive.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

A good experience. Staff and room was good.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Cevat

Liked: Staff & service
There is a lot of people living in the hotel and very angry faces, I didn’t feel comfortable and I wouldn’t stay again.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Fanni

Liked: Cleanliness, staff & service
It is a bit old but clean
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Aziz

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Mafidul

Disliked: Staff & service, property conditions & facilities
It is just ok. Nothing special.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old. The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Jacek

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very weak location and disappointing service.

I was very disappointed with this hotel. Location is very weak and surrounding does not look great. You have to take taxi or public transport as walking - despite not long distance - to center is not very pleasant. Service was quite weak as there are in the reception generally young and not very experienced staff. Breakfast is expensive (20 Euros) in comparison to other hotels in Germany. Unfortunately, there is no other option close to hotel. The cost of the hotel is very high comparing to value, which offers. I do not understand why it has 4 stars... I will never stay again in that Holiday Inn.
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Olga

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

too expensive for a broken mattress

The hotel doesn't even deserve 3 stars, let alone 4. We paid for a triple room with 3 single beds, and got 2 beds and an extra bed with 2 mattresses that can be joined, height 30 cm from the floor. When I tried to ask for a 3rd normal bed, they were not interested, instead they said that Hotels charged me for 3 single beds and that I should complain to them, because they don't have another room. The maximum unprofessionalism of the manager who says that I am breaking my back for 3 nights in a room that costs 431 euros for 3 days without breakfast. Overpriced for the overall service, location and facilities, which are not there as if you were in a one-star hotel.
Stayed 3 nights in Apr 2023