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Hotel Helgoland

3.5 star property
Hotel with a 24-hour front desk, near Hagenbeck Zoo

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Photo gallery for Hotel Helgoland

Bar (on property)
Exterior
Restaurant
Restaurant
Single Room | Premium bedding, Select Comfort beds, individually decorated, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking available
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, Select Comfort beds, individually decorated, desk

Standard Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, Select Comfort beds, individually decorated, desk

Double Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, Select Comfort beds, individually decorated, desk

Single Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Kieler Strasse 173-177, Hamburg, HH, 22525

What's nearby

  • Hagenbeck Zoo - 4 min drive - 1.8 miles
  • Volksparkstadion - 6 min drive - 3.0 miles
  • Barclays Arena - 7 min drive - 2.9 miles
  • Trabrennbahn Hamburg Bahrenfeld - 7 min drive - 2.7 miles
  • Fish Market - 8 min drive - 3.2 miles

Getting around

  • Tiedemannstraße Bus stop - 7 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Public Coffee Roasters - ‬5 min walk
  • ‪Cafe May - ‬6 min walk
  • ‪Dos Amigos - ‬7 min walk

About this property

Hotel Helgoland

Hotel near Hagenbeck Zoo
Located close to Volksparkstadion and Barclays Arena, Hotel Helgoland provides a library, dry cleaning/laundry services, and a bar. In addition to conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Meeting rooms, luggage storage, and concierge services
  • Tour/ticket assistance, multilingual staff, and a 24-hour front desk
Room features
All 110 individually decorated rooms offer thoughtful touches such as premium bedding and separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Heating and fans
  • Hypo-allergenic bedding and Select Comfort beds
  • Bathrooms with tubs or showers and hair dryers
  • LED TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 26.0 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

Is Hotel Helgoland pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Helgoland?

Self parking is available for EUR 10 per night.

What time is check-in at Hotel Helgoland?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Helgoland?

Check-out is at noon.

Where is Hotel Helgoland located?

Located in Eimsbuettel, this hotel is within 3 mi (5 km) of Hagenbeck Zoo, Trabrennbahn Hamburg Bahrenfeld, and Volksparkstadion. Barclays Arena and Fish Market are also within 3 mi (5 km). Tiedemannstraße Bus stop is 7 minutes by foot and Langenfelde Station is 9 minutes.

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Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 142 reviews
Rating 8 - Good. 72 out of 142 reviews
Rating 6 - Okay. 38 out of 142 reviews
Rating 4 - Poor. 10 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aakash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024

8/10 Good

Katrin

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt ophold

Stayed 1 night in Sep 2024

4/10 Poor

BENJAMIN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2024

8/10 Good

Lea-Johanna

Liked: Cleanliness, staff & service
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Stayed 2 nights in Jul 2024

6/10 Okay

Dustin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helppo

Kätevä
Stayed 1 night in May 2024

10/10 Excellent

Bodo

Stayed 2 nights in Apr 2024

6/10 Okay

Dirk

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Anders

Stayed 1 night in Sep 2023

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Jun 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Stayed 1 night in Mar 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2023

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, amenities
Fotos entsprachen nicht der Realität. Preis des Frühstücks nicht angemessen. Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt. Weitreichender Rauchgeruch im Hotel vorhanden.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel kann man Empfehlen, alles Ok

Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top, schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Stayed 1 night in May 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Stayed 2 nights in May 2022

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Stayed 1 night in May 2022

4/10 Poor

Fred

Stayed 2 nights in May 2022