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Hotel Hafen Hamburg

4.0 star property
Hotel with a restaurant, steps from St. Pauli Piers

Choose dates to view prices

Photo gallery for Hotel Hafen Hamburg

Cocktail bar
Meeting facility
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Exterior
Sundeck
Located in Hamburg-Mitte's center, Hotel Hafen Hamburg offers a refined city retreat. Enjoy meals at Restaurant Port, terrace dining when weather permits, and in-room WiFi. The attentive staff is praised for creating seamless guest experiences.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Sailor`s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Single Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cabin's Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cabin's Class Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Lieutenants class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants class Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Commander‘ s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Double Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lieutenants Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants Class Double Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Sailor`s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Captains class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains class Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Commander‘ s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Single Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room

8.4 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Captains Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains Class Double Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Hamburg-Mitte, a neighborhood in Hamburg, Hotel Hafen Hamburg is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed.
Visit our Hamburg travel guideOpens in a new window
Map
Seewartenstr. 9, Hamburg, HH, 20459

What's nearby

  • St. Pauli Piers - 1 min walk - 0.1 miles
  • Reeperbahn - 7 min walk - 0.4 miles
  • Fish Market - 12 min walk - 0.7 miles
  • Elbe Philharmonic Hall - 17 min walk - 0.9 miles
  • Miniatur Wunderland - 18 min walk - 1.0 mile

Getting around

  • Landungsbrücken Station - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 16 min drive

Restaurants

  • ‪Blockbräu - ‬3 min walk
  • ‪BrewDog St. Pauli - ‬5 min walk
  • ‪NORDSEE - ‬2 min walk
  • ‪Underdocks - ‬4 min walk
  • ‪Schnellimbiss am alten Elbtunnel - ‬3 min walk

About this property

Hotel Hafen Hamburg

Upscale hotel near Reeperbahn
Close to St. Pauli Piers and Fish Market, Hotel Hafen Hamburg provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Restaurant Port, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A ballroom, meeting rooms, and a 24-hour front desk
  • A front-desk safe, newspapers in the lobby, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms include amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch Smart TVs with satellite channels
  • LED light bulbs, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 13.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1858
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.50 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg

Frequently asked questions

Is Hotel Hafen Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Hafen Hamburg?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Hotel Hafen Hamburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Hafen Hamburg?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Hafen Hamburg located?

Located in Hamburg-Mitte, this hotel is within a 10-minute walk of St. Pauli Piers and Reeperbahn. Fish Market and Miniatur Wunderland are also within 1 mi (2 km). Landungsbrücken Station is only a 2-minute walk and St. Pauli U-Bahn is 6 minutes.

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Hotel Hafen Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 382 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
(ENG) I have stayed here twice passing through the city and both times found it the ideal location. Immediate access to the Landungsbrucken train station and a short walk to many incredible restaurants set the stage for any length of stay in Hamburg.
Stayed 1 night in Aug 2025

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
A convenient place to stay. Breakfast is not included and is extremely expensive. The room was quite nice and well laid out.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely comfortable place in a great location to walk in any direction feeling absolutely safe. Great if pricey breakfast but worth it.
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and very friendly staff

Very friendly and helpful staff, no complaints from my instructor Mr Roy Barraclough who enjoyed his stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone wanting to have walkable access to major attractions, conveniences to the subway at the Landungsbrucken station with an efficient and friendly staff. The hotel was very clean, property well maintained and it offered the most wonderful breakfasts overlooking the Elbe River.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for two night stay - close to train station
Stayed 2 nights in Jul 2024

10/10 Excellent

Wolfgang

Familiengeführtes Hotel in perfekter Lage, schönes Zimmer mit Hafenblick, sehr freundlichem Service. Gerne immer wieder!
Stayed 2 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and excellent value.

No complaints from my instructor who thoroughly enjoyed his stay. We will return.
Stayed 2 nights in Feb 2025

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was excellent and is in a fantastic location. The rooms are well appointed and clean. The staff professional and helpful. It has great bar and restaurant facilities which are resonably priced. My only criticism is over the cost of the parking facilities. Its underground public parking, but the hotel has elevators directly down there. Given this and the cost of the rooms at the Hafen, I would have liked to see the parking subsidised and not just full public cost (around €30 per day).
Stayed 3 nights in May 2025

10/10 Excellent

TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I actually wanted to stay i the.old wing.. Next time
Stayed 1 night in Nov 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from our premium room. Breakfast way overpriced at 27€ per person. Hotel layout confusing, 3 separate buildings with the only common connection was a parking lot. No common hallway. Our room number was 40502. It took us two attempt’s to find the right elevator. Nice view from rooftop bar but to small and limited menu.
Stayed 1 night in May 2025

8/10 Good

Uwe

Liked: Cleanliness, staff & service
Typical old hamburg hotel, hotel garage is convenient for very small cars only, no suv, stuff was very friendly and helpfull, old style hotel, for someone like me who loves it
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. The only issue was that it was very hot when I was there, and there is no air conditioning. But, the staff moved me to a different area of the hotel where the room was a bit cooler.
Stayed 1 night in Jul 2024

2/10 Terrible

PO SHOU

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad room service and staff attitude.
Stayed 9 nights in Aug 2024

6/10 Okay

Abdulraof

Liked: Cleanliness, staff & service
My flight to Hamburg was late and that was not my fault so I had arrived to the Hotel at 23:00pm and the restaurant was closed and there was no for served at the Bar plus no Room Service .....
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service was poor
Stayed 2 nights in Oct 2024

2/10 Terrible

Alireza

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff, they don’t know their job very well, customer service 0, they didn’t check us in on time (at 3pm) and asked us to return later, we had a job to do and in our return at 11pm, they allocated wrong rooms (against what we paid for and asked) and said we cannot changed it and if you don’t like, you can go to another hotel. Simple! Without saying sorry! Dont expect a nice room with any view, it is a waste of money!
Stayed 2 nights in May 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Frühstück war der Hammer, so viel Auswahl. Die Zimmer sehr schön. Uns hat es sehr gut gefallen und wir kommen bestimmt wieder.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Aufenthalt, super Frühstück, sehr nettes Personal. Komme gerne wieder.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim Madlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren in 2 unterschiedlichen Zimmern während unseres Aufenthaltes. Beide waren super sauber & gepflegt. Wir hatten nichts zu beanstanden. Das einzige was man dazu sagen könnte, wäre das man zu dem vorhanden dünnen (sehr bequemen) Kissen noch ein größeres bekommen würde. Dann könnte man, wenn man z.B. ein Buch liest, sich besser anlehnen. Aber das ist „meckern“ auf hohem Niveau, da dass Kissen was man dort hat zum schlafen für mich & meinen Partner perfekt war. So eins hätte ich gern auch zuhause. Das Personal war auch sehr zuvorkommend & hilfsbereit. Die Lage des Hotels ist auch super da man, wenn man Glück hat direkten Hafenblick hat & keine 5 Minuten zu den Landungsbrücken laufen muss. Wir kommen definitiv wieder, wenn wir das nächste Mal in Hamburg sind.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim Madlen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service
Zimmer sehr übersichtlich. Kein Tisch, ein Sessel, kaum Schrank. Ok. Frühstücke
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war sauer und niedlich leider ohne Klimaanlage aber ansonsten sehr nett Mitarbeiter und das Frühstück Buffet war reichhaltig.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Stayed 1 night in Jul 2025

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