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Hotel Hafen Hamburg

4.0 star property
Hotel with a restaurant, steps from St. Pauli Piers

Choose dates to view prices

Photo gallery for Hotel Hafen Hamburg

Cocktail bar
Creator video
Exterior
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Meeting facility
Located in Hamburg-Mitte's center, Hotel Hafen Hamburg offers a refined city retreat. Enjoy meals at Restaurant Port, terrace dining when weather permits, and in-room WiFi. The attentive staff is praised for creating seamless guest experiences.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room

8.4 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin's Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cabin's Class Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Captains class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains class Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Commander‘ s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Single Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Lieutenants class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants class Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Sailor`s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Single Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Sailor`s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lieutenants Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants Class Double Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Heating
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Commander‘ s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Double Room

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Captains Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Captains Class Double Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Seewartenstr. 9, Hamburg, HH, 20459

What's nearby

  • St. Pauli Piers - 1 min walk - 0.1 miles
  • Reeperbahn - 7 min walk - 0.4 miles
  • Fish Market - 12 min walk - 0.7 miles
  • Elbe Philharmonic Hall - 17 min walk - 0.9 miles
  • Miniatur Wunderland - 18 min walk - 1.0 mile

Getting around

  • Landungsbrücken Station - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 16 min drive

Restaurants

  • ‪Blockbräu - ‬3 min walk
  • ‪Hard Rock Cafe Hamburg - ‬3 min walk
  • ‪BrewDog St. Pauli - ‬5 min walk
  • ‪NORDSEE - ‬2 min walk
  • ‪Fischpfanne - ‬4 min walk

About this property

Hotel Hafen Hamburg

Upscale hotel near Reeperbahn
Close to St. Pauli Piers and Fish Market, Hotel Hafen Hamburg provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Restaurant Port, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Tour/ticket assistance, a porter/bellhop, and a vending machine
  • Newspapers in the lobby, meeting rooms, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms include amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch Smart TVs with satellite channels
  • LED light bulbs, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 13.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1858
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.50 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg

Frequently asked questions

Is Hotel Hafen Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Hafen Hamburg?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Hotel Hafen Hamburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Hafen Hamburg?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Hafen Hamburg located?

Located in Hamburg-Mitte, this hotel is within a 10-minute walk of St. Pauli Piers and Reeperbahn. Fish Market and Miniatur Wunderland are also within 1 mi (2 km). Landungsbrücken Station is only a 2-minute walk and St. Pauli U-Bahn is 6 minutes.

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Hotel Hafen Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1002 reviews
Rating 8 - Good. 382 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
(ENG) I have stayed here twice passing through the city and both times found it the ideal location. Immediate access to the Landungsbrucken train station and a short walk to many incredible restaurants set the stage for any length of stay in Hamburg.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and very friendly staff

Very friendly and helpful staff, no complaints from my instructor Mr Roy Barraclough who enjoyed his stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than OK

Great hotel. Great view and great service
Stayed 3 nights in Oct 2024

6/10 Okay

Jane Synnøve

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, hot rooms

Great location, near u/s bahn, harbour and Reperbahn. Be prepared for many stairs to get to the hotel. Clean and comfortable rooms. Friendly staff. No a/c, so the rooms get very hot! A floor-fan helped a little, but not enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and excellent value.

No complaints from my instructor who thoroughly enjoyed his stay. We will return.
Stayed 2 nights in Feb 2025

8/10 Good

Uwe

Liked: Cleanliness, staff & service
Typical old hamburg hotel, hotel garage is convenient for very small cars only, no suv, stuff was very friendly and helpfull, old style hotel, for someone like me who loves it
Stayed 2 nights in Aug 2024

8/10 Good

WERNER WOLFRAM

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

6/10 Okay

Rebeca

Liked: Cleanliness, property conditions & facilities
I didn't feel I got our monies worth. No air conditioning meant opening the window and hearing the train just yards from your window. The staff was fine.
Stayed 2 nights in Jun 2023

4/10 Poor

Kim Koay

Liked: Cleanliness
Disliked: Property conditions & facilities
shower area too small, bad design after shower whole bath room floor wet, slippy and dagerous for guest if he/she didn't walk properly may cause injure. .
Stayed 3 nights in Jun 2023

6/10 Okay

jian

Liked: Cleanliness
There is no coffee maker in the room
Stayed 1 night in Oct 2023

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Super nett angestellt und für jeden Frage offen
Stayed 1 night in Oct 2025

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein Zimmer direkt an der U3. Es war sehr laut, so dass wir das Fenster nicht offen lassen konnten.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt perfekt und das Ambiente ist top.
Stayed 3 nights in Sep 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll ausser das lüfftungsgebläse vor dem zimmerfenster....viel zu laut
Stayed 2 nights in Sep 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Frühstück war der Hammer, so viel Auswahl. Die Zimmer sehr schön. Uns hat es sehr gut gefallen und wir kommen bestimmt wieder.
Stayed 2 nights in Aug 2025

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
A convenient place to stay. Breakfast is not included and is extremely expensive. The room was quite nice and well laid out.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Aufenthalt, super Frühstück, sehr nettes Personal. Komme gerne wieder.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim Madlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren in 2 unterschiedlichen Zimmern während unseres Aufenthaltes. Beide waren super sauber & gepflegt. Wir hatten nichts zu beanstanden. Das einzige was man dazu sagen könnte, wäre das man zu dem vorhanden dünnen (sehr bequemen) Kissen noch ein größeres bekommen würde. Dann könnte man, wenn man z.B. ein Buch liest, sich besser anlehnen. Aber das ist „meckern“ auf hohem Niveau, da dass Kissen was man dort hat zum schlafen für mich & meinen Partner perfekt war. So eins hätte ich gern auch zuhause. Das Personal war auch sehr zuvorkommend & hilfsbereit. Die Lage des Hotels ist auch super da man, wenn man Glück hat direkten Hafenblick hat & keine 5 Minuten zu den Landungsbrücken laufen muss. Wir kommen definitiv wieder, wenn wir das nächste Mal in Hamburg sind.
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service
Zimmer sehr übersichtlich. Kein Tisch, ein Sessel, kaum Schrank. Ok. Frühstücke
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war sauer und niedlich leider ohne Klimaanlage aber ansonsten sehr nett Mitarbeiter und das Frühstück Buffet war reichhaltig.
Stayed 2 nights in Jul 2025

6/10 Okay

Ronny

Dårlig lukt

Grei beliggenhet, og hotellet fremstår fint. Var nok uheldige med rommet hvor det luktet vondt. Ga beskjed om lukten men ingen respons annet enn takk for at jeg sa i fra. Greit med gateparkering ved hotellet. Trivelig spisesal, og god frokost. Kort vei til sentrum. Reiser gjerne tilbake hit, men håper på et rom som ikke lukter så ille.
Stayed 1 night in Jun 2025

8/10 Good

Timo Tapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent last night from our trip at Hotel Haven. Breakfast was excellent and only complain is for the missing AC
Stayed 1 night in Jul 2025

4/10 Poor

Karin

Disliked: Staff & service

Gut und Schlechts

Leider keine Klimaanlage. Es war so heiss im Zimmer und leider konnten wir kein Fenster öffnen da wir die Zimmer im UG hatten. Beim Einchecken unfreundlich und beim Aus Checken ein Zimmer wurden die Zimmerkarten entgegengenommen ohne ein Ton. Beim zweiten Zimmer kam aus dass beim einchecken ein Frühstück nicht bezahlt worden ist. Wir sind total enttäuscht und das von einem 4 Stern Hotel Wir müssen aber sagen Frühstück und das Personal im Restaurant sehr freundlich und hilfsbereit
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles super,wenn Hamburg, dann wieder dieses Hotel.Sehr freundliches Personal.
Stayed 6 nights in Jun 2025

6/10 Okay

Mia

Disliked: Room comfort
Bra läge, helt okej hotell. Dock väldigt varmt och ventilation saknas i Commander-rum med hamnutsikt. Saknade möjligheten att kunna göra kaffe eller te på rummet.
Stayed 2 nights in Jun 2025

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