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Hotel Hafen Hamburg

4.0 star property
Upscale accommodations blend comfort with convenience near Hamburg's St. Pauli Piers, offering sophisticated urban hospitality in a prime location

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Photo gallery for Hotel Hafen Hamburg

2 bars/lounges, cocktail bar, pub - Hotel Hafen Hamburg (Hamburg)
Creator video - submitted by Pack&Travel
A restaurant with a long wooden bench seating area, a large arched window overlooking a cityscape, and a ship model mounted on the wall. - Hotel Hafen Hamburg (Hamburg)
A waterfront hotel with a prominent tower and a large building with a dome. - Hotel Hafen Hamburg (Hamburg)
A spacious lobby with a grand chandelier, wooden paneling, and a reception desk. - Hotel Hafen Hamburg (Hamburg)
Located in Hamburg-Mitte's center, Hotel Hafen Hamburg offers a refined city retreat. Enjoy meals at Restaurant Port, terrace dining when weather permits, and in-room WiFi. The attentive staff is praised for creating seamless guest experiences.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Room options

View all photos for Double Room

A hotel room with a large bed, a nightstand with a lamp, a chair, a painting on the wall, and a window with curtains.

Double Room

8.4 out of 10
Very good
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Cabin's Class Single Room

A hotel room with a large bed, a nightstand with a lamp, a chair, a painting on the wall, and a window with curtains.

Cabin's Class Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Captains class Single Room

A hotel room with two beds, a balcony with a view of buildings, and a painting on the wall.

Captains class Single Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Commander‘ s Class Single Room

A hotel room with a large bed, a desk, a chair, and a view of the city through a large window.

Commander‘ s Class Single Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Lieutenants class Single Room

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a TV.

Lieutenants class Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Sailor`s Class Single Room

A hotel room with a bed, a desk with a lamp, a television on a stand, and a red carpeted floor.

Sailor`s Class Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Sailor`s Class Double Room

A hotel room with a large bed, a TV, a desk, and a chair.

Sailor`s Class Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Lieutenants Class Double Room

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a TV.

Lieutenants Class Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Commander‘ s Class Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city through a large window.

Commander‘ s Class Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Captains Class Double Room

A hotel room with two beds, a balcony with a view of buildings, and a painting on the wall.

Captains Class Double Room

8.6 out of 10
Excellent
(30 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Saint Pauli, a neighborhood in Hamburg, Hotel Hafen Hamburg is near a metro station. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Map
Seewartenstr. 9, Hamburg, HH, 20459

What's nearby

  • A city skyline with a prominent tower and a river with boats.
    St. Pauli Piers
    1 min walk - 0.1 miles
  • A subway station with tiled walls, a curved ceiling, and a central walkway.
    St Pauli Elbtunnel
    3 min walk - 0.2 miles
  • A modern cityscape with a distinctive bridge over a river, featuring contemporary architecture and a clear blue sky.
    Reeperbahn
    4 min walk - 0.3 miles
  • An aerial view of a city with a large stadium surrounded by dense urban buildings and a clear sky.
    Millerntor Stadium
    10 min walk - 0.6 miles
  • Operettenhaus
    4 min walk - 0.3 miles

Getting around

  • Landungsbrücken Station
    2 min walk
  • Michaeliskirche Hamburg Station
    10 min walk
  • Hamburg Airport (HAM)
    16 min drive

Restaurants

  • Blockbräu
    3 min walk
  • Brücke 10
    7 min walk
  • Hard Rock Cafe Hamburg
    3 min walk
  • Five Guys
    6 min walk
  • Hafen-Klub Hamburg
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 29 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar
  • Willi's Bierstube

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1858
  • Comprehensive food waste policy
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 26 2026 to July 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 29 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Hotel Hafen Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 29 per day. Limited spots are available.

What time is check-in at Hotel Hafen Hamburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Hafen Hamburg?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Hafen Hamburg located?

Located in Saint Pauli, this hotel is within a 5-minute walk of St. Pauli Piers and Reeperbahn. Miniatur Wunderland and Elbe Philharmonic Hall are also within 1 mi (2 km). Landungsbrücken Station is only a 2-minute walk and St. Pauli U-Bahn is 6 minutes.

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Reviews

Hotel Hafen Hamburg Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 499 out of 1005 reviews
Rating 8 - Good. 379 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

Reviews

Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and dinner area was a bit pricy, decided to eat at the Melt cafe down the street for breakfast (highly recommend)! Overall the stay was nice and centrally located.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely comfortable place in a great location to walk in any direction feeling absolutely safe. Great if pricey breakfast but worth it.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Zlatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and the staff made it even better, especially Richi. We will definitely be back.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and very friendly staff

Very friendly and helpful staff, no complaints from my instructor Mr Roy Barraclough who enjoyed his stay.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Timo Tapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent last night from our trip at Hotel Haven. Breakfast was excellent and only complain is for the missing AC
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Historical place on a nice location with view at the harbour. Breakfast was amazing (but expensive) and the breakfast/restaurant is beautifully decorated. They have a nice terrace outside.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Stafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone wanting to have walkable access to major attractions, conveniences to the subway at the Landungsbrucken station with an efficient and friendly staff. The hotel was very clean, property well maintained and it offered the most wonderful breakfasts overlooking the Elbe River.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than OK

Great hotel. Great view and great service
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Always a pleasure to use this hotel. Very good service from the staff, clean, no problem at checkin and checkout.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hafen by the port

The position is fantastic and the restaurant is very good. Rooms are comfy and the shower was excellent complete with towel warmer. Small fridge in the room was appreciated but there was nowhere to make a cuppa, either in the room or a communal area. We were there for the Parade of Cruisers. Excellent weekend.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and convenient location for us - hotel very comfortable except the night was extremely hot and air con not really that good.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Jane Synnøve

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, hot rooms

Great location, near u/s bahn, harbour and Reperbahn. Be prepared for many stairs to get to the hotel. Clean and comfortable rooms. Friendly staff. No a/c, so the rooms get very hot! A floor-fan helped a little, but not enough.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. The only issue was that it was very hot when I was there, and there is no air conditioning. But, the staff moved me to a different area of the hotel where the room was a bit cooler.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was excellent and is in a fantastic location. The rooms are well appointed and clean. The staff professional and helpful. It has great bar and restaurant facilities which are resonably priced. My only criticism is over the cost of the parking facilities. Its underground public parking, but the hotel has elevators directly down there. Given this and the cost of the rooms at the Hafen, I would have liked to see the parking subsidised and not just full public cost (around €30 per day).
Stayed 3 nights in May 2025
Verified review

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from our premium room. Breakfast way overpriced at 27€ per person. Hotel layout confusing, 3 separate buildings with the only common connection was a parking lot. No common hallway. Our room number was 40502. It took us two attempt’s to find the right elevator. Nice view from rooftop bar but to small and limited menu.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not a hotel that you have visited before which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are handicapped or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel and we would definitely return.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not an ordinary hotel, which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are physically disabled or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel with a lot of charm and funky details and we would definitely return.
Funky detail
Beautiful staircase
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not a hotel that you have visited before which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are physically disabled or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel, and we would definitely return.
Funky detail
Beautiful staircase
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the hotel even though it was in the middle of no where.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

IOLANY

Liked: Amenities
Beautiful hotel
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was clean but very hot and airless in the July sunshine. Reception warned me about this when I checked in. A fan was available and provided much needed circulation of the air but was noisy. The balcony door did open but let in the sound of trains at the nearby station. The hotel offered a change of room but not until the last night (of three). A very good choice of foods were available for breakfast, though seemed pricey at €29. Best thing about the hotel was the helpfulness of the reception staff who were always willing to offer advice about travel arrangements and things to do in Hamburg.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service
The room was clean and orderly in a nice quiet neighborhood.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for two night stay - close to train station
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hotel in centro

Super hotel
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
A convenient place to stay. Breakfast is not included and is extremely expensive. The room was quite nice and well laid out.
Stayed 2 nights in Sep 2025