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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with a sauna connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for Hotel Alster-Hof

View from property
Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property
Fitness facility
Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(53 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Heating
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Minibar
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Esplanade 12, Hamburg, HH, 20354

What's nearby

  • Hamburg City Hall - 10 min walk - 0.6 miles
  • Hamburg Messe and Congress - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 3 min drive - 1.2 miles
  • Reeperbahn - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.4 miles

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
  • ‪Campus Suite - ‬2 min walk
  • ‪Casino Esplanade - ‬2 min walk
  • ‪L’Osteria - ‬4 min walk
  • ‪Jim Block Dammtor - ‬4 min walk

About this property

Hotel Alster-Hof

Hotel near Reeperbahn
Close to Miniatur Wunderland, Hotel Alster-Hof provides a hair salon, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • A TV in the lobby, luggage storage, and a 24-hour front desk
  • A front-desk safe, a porter/bellhop, and an elevator
  • Smoke-free premises, concierge services, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms include amenities such as free WiFi, safes, and minibars. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • HDTVs with satellite channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 17 2025 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is Hotel Alster-Hof pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alster-Hof?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel Alster-Hof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Inner Alster Lake and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 mi (3 km). Stephansplatz U-Bahn is only a 2-minute walk and Gaensemarkt U-Bahn is 5 minutes.

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