Holiday Inn Hamburg - Hafencity, an IHG Hotel

4.5 star property
Luxury hotel connected to the convention center in Hamburg City Center with fitness center

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Holiday Inn Hamburg - Hafencity, an IHG Hotel

Photo gallery for Holiday Inn Hamburg - Hafencity, an IHG Hotel

Exterior
Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Breakfast, lunch and dinner served
Serves breakfast, lunch, and dinner
Standard Room, 2 Twin Beds | Bathroom | Hair dryer, towels

Overview of Holiday Inn Hamburg - Hafencity, an IHG Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Ueberseeallee 15, Hamburg, Hamburg, 20457
  • Popular LocationHamburg Cruise Center14 min walk
  • Popular LocationMiniatur Wunderland16 min walk
  • Popular LocationElbe Philharmonic Hall3 min drive
  • AirportHamburg (HAM)33 min drive

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Standard Room, 1 Queen Bed, Accessible, Courtyard View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Courtyard View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
6 bedrooms
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
20 bedrooms
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Courtyard View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center neighborhood, Holiday Inn Hamburg - Hafencity, an IHG Hotel is connected to a shopping center. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Hamburg Cruise Center - 14 min walk
  • Miniatur Wunderland - 16 min walk
  • Mehr!-Theater am Großmarkt - 18 min walk
  • Hamburg City Hall - 20 min walk
  • Elbe Philharmonic Hall - 3 min drive

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 5 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • Restaurant Hobenköök - 10 min walk
  • Fleetschlösschen - 9 min walk
  • Wildes Fräulein - 7 min walk
  • Andronaco HafenContor - 9 min walk
  • Yokohama Coffee Bar - 3 min walk

About this property

Holiday Inn Hamburg - Hafencity, an IHG Hotel

Luxury hotel located in Hamburg City Center
Hamburg Cruise Center and Miniatur Wunderland are located near Holiday Inn Hamburg - Hafencity, an IHG Hotel, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Open Lobby, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Smoke-free premises, an elevator, and free newspapers
  • A 24-hour front desk, 3 meeting rooms, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 268 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

English, German, Italian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rug in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (24 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Is Holiday Inn Hamburg - Hafencity, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hamburg - Hafencity, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Holiday Inn Hamburg - Hafencity, an IHG Hotel located?

Located in Hamburg City Center, this luxury hotel is within a 15-minute walk of International Maritime Museum and Hamburg Cruise Center. Miniatur Wunderland and Elbe Philharmonic Hall are also within 1 mi (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

Holiday Inn Hamburg - Hafencity, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 333 out of 521 reviews" "
Rating 8 - Good. 160 out of 521 reviews" "
Rating 6 - Okay. 19 out of 521 reviews" "
Rating 4 - Poor. 7 out of 521 reviews" "
Rating 2 - Terrible. 2 out of 521 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
also the restaurant was out of food ifems .
Stayed 1 night in Mar 2024

8/10 Good

neil

Liked: Amenities
Nice room and well maintained. Seemed very quiet at first, but during the first (of three) nights, there were loud vehicles outside with things being dropped in them, maybe around 03.00 or 04.00. I was on the fifth floor; there is a gym on the floor above. For some reason they allow people to use this from 06.00, which of course, can be heard on the floors below. The sixth floor should be closed until 08.00 out of respect for guests in their rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was a bit cold
Stayed 1 night in Nov 2023

10/10 Excellent

Reylito P, North Babylona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazingly clean. Staff are very nice. Special Shout out to MARIAN, he is an exceptional worker. He works in the restaurant/Dining area. He made sure that we are taken care of. Most of the restaurant staff don't speak english but very respectful and nice. Marian goes out of his way to make sure we get what we need and he always ask us if we are doing good. Btw, i didnt know that breakfast buffet was included in the price that we paid for. Breakfast buffer was great. There are bunch of breakfast variety from eggs, bacon, all type of breads, sausages, waffles and a lot more. Bus station is nearby, and can walk to grocery stores. I would go back to this hotel.

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Adrian

Stayed 1 night in Nov 2023

10/10 Excellent

Gerad

Traveled with family
Liked: Amenities
Property was very clean
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, Redwood City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe with a bountiful breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that there is no in-room safe for storing valuables, passports, etc.
Stayed 4 nights in Aug 2023

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They did not have luggage racks so the luggage remained on the floor. For a three night stay you do not empty the luggage.
Stayed 3 nights in Jul 2023