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Holiday Inn Hamburg - Hafencity by IHG

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Exterior - Holiday Inn Hamburg - Hafencity by IHG (Hamburg)
Fitness facility - Holiday Inn Hamburg - Hafencity by IHG (Hamburg)
Daily buffet breakfast for a fee - Holiday Inn Hamburg - Hafencity by IHG (Hamburg)
Serves breakfast, lunch, and dinner - Holiday Inn Hamburg - Hafencity by IHG (Hamburg)
Property amenity - Holiday Inn Hamburg - Hafencity by IHG (Hamburg)
Luxury
4.5 star property
9.4

Exceptional

Harbor retreat in HafenCity

Sleek, modern rooms overlook Hamburg's HafenCity waterfront district near historic Speicherstadt warehouses. The restaurant serves a praised breakfast buffet with gluten-free and vegan options. Unwind in the fitness center or enjoy drinks at the stylish hotel bar.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(55 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Courtyard View

9.8 out of 10
Exceptional
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Hamburg City Center neighborhood, Holiday Inn Hamburg - Hafencity by IHG is connected to a shopping center. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

What's nearby

  • International Maritime Museum
    International Maritime Museum
    6 min walk - 0.3 miles
  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    15 min walk - 0.8 miles
  • Miniatur Wunderland
    Miniatur Wunderland
    18 min walk - 1.0 mile
  • Elbphilharmonie concert hall in Hamurg with the boats marina on the front
    Elbe Philharmonic Hall
    18 min walk - 1.0 mile
  • Famous Hamburg town hall with dramatic clouds, Germany
    Hamburg City Hall
    20 min walk - 1.1 miles

Getting around

  • HafenCity Universität Hamburg Station
    3 min walk
  • HafenCity Universität Station
    3 min walk
  • Hamburg Airport (HAM)
    44 min drive

Restaurants

  • Pesca – Theatre of Fish
    8 min walk
  • Chingu & Chay
    7 min walk
  • Espresso House
    6 min walk
  • Sabai Dee Mai Restaurant
    7 min walk
  • Andronaco HafenContor
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 32 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (24 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 32 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Holiday Inn Hamburg - Hafencity by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 32 per day. Limited spots are available.

What time is check-in at Holiday Inn Hamburg - Hafencity by IHG?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hamburg - Hafencity by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is Holiday Inn Hamburg - Hafencity by IHG located?

Located in Hamburg City Center, this luxury hotel is within 1 mi (2 km) of International Maritime Museum, Miniatur Wunderland, and Elbe Philharmonic Hall. St. Pauli Piers and Reeperbahn are also within 3 mi (5 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hamburg - Hafencity by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 638 out of 937 reviews
Rating 8 - Good. 255 out of 937 reviews
Rating 6 - Okay. 28 out of 937 reviews
Rating 4 - Poor. 10 out of 937 reviews
Rating 2 - Terrible. 6 out of 937 reviews

Reviews

Verified

8/10 Good

Jeri

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome from reception staff. Excellent language skills, spoke English very well. Room very clean, a good size and very quiet. Breakfast a higj standard with lots of choice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
The room was VERY CLEAN, and the hotel was only 10min from the cruise portstaff was helpful and freindly, and it was only 5 ni
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Tonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quiet room ( spend newyears night there and did not hear the fireworks)
Breakfast eggs 🙂
Fantastic breakfast
Fantastic breakfast, they had everything
Quite room, no sound disturbance from fireworks in room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the staff were very nice and helpful!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot,very walkable,about a 5 minute to shopping and not too far from there is the Hamburg harbour,very comfortable beds, clean and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good room facilities, only missing a fridge. Cafe and bar as well as small guest pantry in the lobby.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Very nice rooms and close to everything.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, near transport and a walk to the warehouse district. Great gym!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Leonardo Montes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely lovely, the rooms are big and comfortable. The only thing i didn't quite like was the gym because it was too hot. But that aside everything was perfect.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Rooms and beds are very little but very comfortable.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpfull staff
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safer than the city center, good transportation connections. Sadly no mini fridge and breakfast is quite expensive. Would recommend again because of the staff too.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre Cruise Stay

Our stay was wonderful. We came the day before our cruise. We were allowed an early check in which was perfect after flying in almost 24 hrs from CA. The room was clean and quiet and the bed was amazingly comfortable. The individual duvets were incredible!! Every staff member we encountered was kind and helpful. We would definitely stay here again. The breakfast was well worth the cost and the restaurant bar also had great food. There were plenty of eateries in walking distance from the hotel and the hop on hop off bus was just a short distance away as well. Loved our stay!!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay the night before an early flight.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
top Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellent experience. Friendly welcome to the hotel, speedy registration, comfortable room, very nice breakfast and supper, great staff. What’s not to like?
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Roupen

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Ener Enrique

J
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jui Fu

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025