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Holiday Inn Hamburg - City Nord by IHG

4.0 star property
Eco-certified hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Holiday Inn Hamburg - City Nord by IHG

Exterior
Point of interest
Arcade
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Stocked Minibar)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Minibar)

Standard Room, 1 King Bed with Sofa bed (Minibar) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed (Minibar)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Kapstadtring 2a, Hamburg, DE, 22297

What's nearby

  • Stadtpark - 3 min walk - 0.2 miles
  • Planetarium Hamburg - 2 min drive - 1.1 miles
  • Miniatur Wunderland - 11 min drive - 5.1 miles
  • Reeperbahn - 12 min drive - 5.3 miles
  • Elbe Philharmonic Hall - 12 min drive - 5.5 miles

Getting around

  • Dakarweg Hamburg Station - 2 min walk
  • Rübenkamp S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 11 min drive

Restaurants

  • ‪Lese-Cafe am Rosengarten Gaststätte - ‬9 min walk
  • ‪Cafe MAY - ‬15 min walk
  • ‪Cafe Carlos - ‬15 min walk
  • ‪Q21 Gasthaus - ‬15 min walk
  • ‪Café Erdgeschoss - ‬14 min walk

About this property

Holiday Inn Hamburg - City Nord by IHG

Upscale eco-certified hotel near Stadtpark
Located close to Planetarium Hamburg and Museum of Work, Holiday Inn Hamburg - City Nord by IHG provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Restaurant Freihafen, the on-site restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • Free newspapers, 12 meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 297 rooms boast comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Pier
  • Restaurant Freihafen

Things to do

  • Gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 18 to December 26:
  • Dining venue(s)
The following facilities are closed on Thursday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 18 for children
  • Covered self parking fee: EUR 27 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Hamburg City Nord Hotel
Holiday Inn Hamburg City Nord
Holiday Inn Nord

Frequently asked questions

Is Holiday Inn Hamburg - City Nord by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hamburg - City Nord by IHG?

Self parking is available for EUR 27 per day. Limited spots are available.

What time is check-in at Holiday Inn Hamburg - City Nord by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hamburg - City Nord by IHG?

Check-out is at noon.

Where is Holiday Inn Hamburg - City Nord by IHG located?

Located in Hamburg-Nord, this eco-certified hotel is within 1 mi (2 km) of Stadtpark and Planetarium Hamburg. Museum of Work and Kampnagel are also within 2 mi (3 km). Dakarweg Hamburg Station is only a 2-minute walk and Rübenkamp S-Bahn is 11 minutes.

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Holiday Inn Hamburg - City Nord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1003 reviews
Rating 8 - Good. 364 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room and the staff was friendly but you will have to pay extra for parking if you don’t want to try and find a spot on the street.
Stayed 1 night in Apr 2025

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities
Everything very good, maybe little bit expensive but never inpolite
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern hotel that is very close to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room in a convenient location.
Stayed 2 nights in Dec 2024

2/10 Terrible

Maureen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Kitchen closed very early, and just poor communication
Stayed 1 night in May 2025

10/10 Excellent

CHRISTIE

Liked: Cleanliness, amenities, property conditions & facilities
Good location to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Saymon Rafid Noah

Liked: Cleanliness, property conditions & facilities
Good Experience
Stayed 6 nights in Jan 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and would definately book again when I sm in Hamburg.
Stayed 1 night in Oct 2024

8/10 Good

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort

Lovley Hotel

A great few days staying close to family. Great connections to both bus and tube into the city. Lots of choice for breakfast and our room was spacious and comfortable. Area was a tad run down, but very close to the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location.

The hotel is conveniently located close to Hamburg Airport and city centre. Carpark was easily accessible. Excellent choice for families and business travellers.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Nice and clean hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible by train from airport, quiet rooms, amazing front desk staff, helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

CEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyrhing is perfect. İt is very closer to airport so u need. Some travel yo city center 👍
Stayed 3 nights in Dec 2024

8/10 Good

Tricia

Close to airport. Checked us in to our room earlier than 3pm.
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No walkable eating options....continental breakfast should be included or reduced prices....
Stayed 6 nights in Dec 2024

4/10 Poor

Sherrie

Liked: Cleanliness
They say parking is available, but the garage is very small and street parking is limited.
Stayed 1 night in Oct 2024

8/10 Good

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Service was very good. Breakfast was not great. It was not up to what you usually get at German hotels.
Stayed 2 nights in Jul 2024

8/10 Good

kerstin

Liked: Cleanliness, staff & service
The staff were helpful giving directions. The breakfast was good. The area had limited restaurants and there was nothing to see as it was a business district. I chose it as it was marginally cheaper than other places that didn’t have gym facilities, it had promised a spa but that wasn’t functional, locked with promise of repair.
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
I liked the location to the places I needed to go. Also the quietness for sleep. The shower where to me too slippery-thank goodness for the instilled holds. The sink had the turning of the ater quite in awful location to use.
Stayed 3 nights in Aug 2024

6/10 Okay

ALEXANDER

Liked: Cleanliness
Disliked: Staff & service
The room was very cold and asked for it to be turned up but was told the hotel doesn't allow it to go past 25°C. Then asked for an extra blanket and was told i had to come get it myself from the lobby.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible night staff

They couldn't find my booking in the system. It was very late and my documents showing dates, address of hotel and confirmed payment were not enough. I had to contact my agency at night which were unavailable. They offered no help until I paid for a new room an hour later. My sleep was ruined. I felt treated like a criminal. The next day other staff were much more pleasant and willing to help. They found that the reservation was mixed with someone else and I got my money back from the extra night. However it was a very negative first experience which they should have avoided. I almost changed hotel because of it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Liaoyuan

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was a difficult for the charging EV,because of the shortage of the charging station,the only four were took place by those which charged full or just taken by the vehicle which did not charge but occupied.as the hotel manage,they should put a clear & large sign for those offenders.respect others or remove their car in limited time.or it will be towed away on owner’s expenses.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Holiday Inn Hamburg was a major disappointment. First off, the cleanliness of the hotel was unacceptable. My room was dirty, with visible stains and dust that made me question whether it had even been properly cleaned. To add to the frustration, the manager I encountered was not only rude but also exhibited racist behavior. Instead of resolving my concerns, they were dismissive and condescending, which only made the situation worse. I was promised a refund for my troubles, but after following up, the management flat-out refused to honor that commitment. It feels incredibly dishonest and unprofessional. On top of all this, the internet connection was painfully slow, making it difficult to get any work done. Overall, my experience at Holiday Inn Hamburg was far from satisfactory. I would not recommend staying here—there are much better options available!
Stayed 10 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Im Badezimmer hätte noch ein kosmetik Spiegel sein können, ein Schuhanzieher und ein ein größerer Schrank für Kleidung wäre wünschenswert in unserem Zimmer gewesen.....sonst war alles prima. Das Personal ist sehr zuvorkommend und das Zimmer war sehr sauber,.
Stayed 6 nights in Jun 2025