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Heikotel - City Nord

Property class: 3.5

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Photo gallery for Heikotel - City Nord

A hotel room with a large bathtub, a bed, two armchairs, a small table, and a television. - Heikotel - City Nord (Hamburg)
A breakfast buffet with various food items, coffee machines, and a fruit display. - Heikotel - City Nord (Hamburg)
A brick building with large windows and a neon sign that reads "Heikote City North." - Heikotel - City Nord (Hamburg)
A hallway with a wooden floor and walls adorned with black and white photographs. A sign on the right wall reads "Rezeption Restaurant Hotelbar Ausgang". - Heikotel - City Nord (Hamburg)
A hotel room with a kitchenette, a dining area, a TV, and a bed. - Heikotel - City Nord (Hamburg)
Heikotel - City Nord provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

A hotel room with a double bed, a bedside table with a lamp, a small desk with a bowl of fruit, and a window with curtains.

Superior Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Studio

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Comfort Studio

  • 278 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

A hotel room with a single bed, a desk with a telephone, a mirror, and a poster on the wall.

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Jetted Tub

A hotel room with a large bathtub, a bed, two armchairs, a small table, and a television.

Suite, Jetted Tub

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

A hotel room with a double bed, a desk with a TV, a chair, and a small table.

Superior Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with a bed, a desk with a TV, a chair, a small table with flowers, and a wall-mounted picture.

Standard Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio Single Use

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors.

Comfort Studio Single Use

  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Studio

A hotel room with a bed, a chair, a desk, a TV, and curtains.

Premium Studio

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Apartment

A hotel room with a bed, a desk, a chair, a lamp, a bathroom, and a view of the outside.

Premium Apartment

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Hamburg-Nord, a neighborhood in Hamburg, Heikotel - City Nord is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, or if an activity is on the agenda, check out St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Visit our Hamburg travel guide
Map
Lauensteinstraße 15, Hamburg, HH, 22307

What's nearby

  • A park with a paved path, greenery, a bicycle, and people walking.
    Stadtpark
    7 min walk - 0.4 miles
  • City Nord
    13 min walk - 0.7 miles
  • Stadtpark Lake
    16 min walk - 0.9 miles
  • Museum of Work
    6 min drive - 1.2 miles
  • Cemetery Ohlsdorf
    6 min drive - 1.6 miles

Getting around

  • Alte Wöhr (Stadtpark) S-Bahn
    7 min walk
  • Dakarweg Hamburg Station
    10 min walk
  • Hamburg Airport (HAM)
    7 min drive

Restaurants

  • Jim Block Barmbek
    14 min walk
  • Spezzagrano
    5 min walk
  • Kebab Collection
    10 min walk
  • Q21 Gasthaus
    7 min walk
  • Kalliopea
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 12 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 6.90 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Minibar

More

  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Theodor-Rumpel-Weg]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 17 2026 to May 31 2027 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 6.90 for children
  • Self parking fee: EUR 12.00 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Frequently asked questions

Is Heikotel - City Nord pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 12.00 per day. Limited spots are available.

What time is check-in at Heikotel - City Nord?

Check-in start time: 3:30 PM; Check-in end time: midnight.

What time is check-out at Heikotel - City Nord?

Check-out is at 11 AM.

Where is Heikotel - City Nord located?

Located in Hamburg-Nord, this hotel is within a 15-minute walk of Stadtpark and City Nord. Planetarium Hamburg and Cemetery Ohlsdorf are also within 2 mi (3 km). Alte Wöhr (Stadtpark) S-Bahn is 7 minutes by foot and Rübenkamp S-Bahn is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heikotel - City Nord Reviews

7.4

Good

8.2

Cleanliness

6.2

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 110 reviews
Rating 8 - Good. 43 out of 110 reviews
Rating 6 - Okay. 33 out of 110 reviews
Rating 4 - Poor. 8 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Not for me

Reception expected me to know how access to parking work before my arrival - you need to check in first, before parking, but no place to leave the car while you are checking in 😂 €3 for bottle of water Hard mattress - like sleeping on the floor Small-ish room
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities
Soweit in Ordnung für einen Wochenendtrip in Hamburg.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Gut, gerne wieder.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Möbel sind schon sehr in die Jahre gekommen. Wasser im Waschbecken floss kaum ab. Zimmer war dafür sehr groß und das Personal sehr freundlich.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Super
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt lille hotel til kortere ophold i Hamburg

Godt lille hotel. Ligger lidt udenfor centrum, men det er nemt at komme ind til Hauptbahnhof med S-Bahn fra nærliggende station. Rolig beliggenhed, men nabolaget har ikke meget at byde på.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Automat und das Parkhaus für das einchecken war schwer zu finden
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Receptionen var lukket, hvilket jeg ikke vidste på forhånd. Heldigt en anden gæst kunne vise mig en check in maskine.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Irre gutes Haus mit dem“Gewissem“Etwas!

Hatte mich kurzfristig entschieden am Wochenende in Hamburg zu verbleiben und Das sollte sich Lohnen!Nach einem schnellen Check-Inn ging es auf das Zimmer,naja sagte ich,ist nicht wirklich so,wie vorab beschrieben.Also zurück zur Rezeption und nach einem problemlosem Upgrade bezog ich Zimmer 110,welches Tip/Top und mega geräumig war.Ein sauberes,großes Badezimmer mit großer Wanne,eine gut gefüllte Minibar und ein Kaffeeautomat rundeten meinen positiven Eindruck ab!Auch der Schreibtisch,der Kleiderschrank(innen war sogar ein Schirm für den Fall der Fälle)und die Ausgestaltung des Raumes mit zur Stadt passenden Bildern haben mich beeindruckt!Kurz erwähnen möchte ich noch den Pool im obersten Geschoss(Sauna ist da auch noch),einfach mal schwimmen und die Aussicht auf Hamburg genießen!Das Frühstück ist ordentlich,Angebot gut und vor Allem das Personal ist Irre Super,sieht wenn ein Gast kommt,bedient Ihn prompt und hat immer einen Blick auf den Gast-egal ob der Kaffee nachgereicht werden soll,oder mal ein Foto erstellt werden soll!Ganz besonders ist mir die Freundlichkeit(Offenheit)der ziemlich neuen Empfangsdame am Check-Inn Tag aufgefallen und auch Ihre fürsorgliche Art gegenüber den anderen Gästen!Und selbst das Bier an der Bar,hatte Sie ruck zuck nebenbei fertig!Einen kleinen Wehrmutstropfen gibt es jedoch auch-die Zimmerbeschreibung bezüglich Einzelzimmer stimmt in einigen Portals nicht,denn die aufgeführte Badewanne gibt es in Keinem von Diesen!
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und aufmerksames Personal! Dankeschön!
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat die Nähe zur Fuhlsbüttler Straße sehr gefallen.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onnistunut valinta

Uusittu siisti hotelli. Mukavat huoneet ja hyvät liikenneyhteydet. Lähellä lentokenttää.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nettes Team alles sehr sauber und Einkaufs und Gastronomie Möglichkeit Flusslaufig erreichbar
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Ok, aber zu teuer

Lage zum Securitas Conference Center optimal, Klima funktionierte nicht sonderlich gut, WLAN war eine Katastrophe
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Schlechter Service, Fotos passen nicht zur Realitä

Die Frau beim Check-in wollte uns schnell anfertigen, hat uns dann aber warten lassen und 3 Leute die erst nach uns gekommen sind zuerst angefertigt. Dann gab sie uns noch ein Zimmer das nicht den Fotos unserer Kategorie entsprach. Warm wurde es auch nicht, weshalb wir um 23h nachts umziehen mussten. Da war zum Glück eine andere an der Rezeption. Generell überteuert, Zimmer sind die hohen Preise bei weitem nicht wert.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preis-Leistungs-Sieger

Preis-Leistung ist super. Es gibt einen kleinen Pool und eine Sauna, leider jedoch keine Laufbänder. i
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Leider hat mir bei meinem Aufenthalt mal so gar nichts gefallen. Das Einzelzimmer war so winzig, dass selbst ich als sehr kleine Person Probleme hatte, mich vernünftig zu bewegen. Die Ausstattung ist sparsam und in die Jahre gekommen. Der einzige Vorteil: mein Zimmer lag nach hinten raus. Also kein Straßenlärm. Des Weiteren gab es während meines Aufenthaltes einen Feueralarm, der nach einer Dreiviertelstunde abgestellt wurde. Bis dahin konnte man sich nicht im Gebäude aufhalten und musste bei regen vor der Tür stehen.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauber, Preis / Leistung prima. Als Übernachtungshotel für ein Konzert super.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Hotel, sehr freundliches Personal, zweckmäßige Zimmer, reichhaltiges Buffet. Tiefgaragenzufahrt für größere Fahrzeuge etwas knapp bemessen.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heiko

Das Hotel Kategorie entsprechend gut . Die Lage ist soweit so gut
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Preis-Leistungsverhältnis

Kleine aber angemessene Einzelzimmer. Gute Ausstattung und sehr sauber. Sehr gutes Preis-Leistungsverhältnis
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint Hotel til prisen. Dejligt personale, renligt og der var det der skulle være på værelset.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ich hatte ein recht kleines Einzelzimmer im 2. OG. Für eine Übernachtung war das völlig ok. Das Fenster (nach hinter raus) könnte ich die ganze Nacht geöffnet lassen. Kein großartiger Straßenlärm. Die Lage ist sehr verkehrsgünstig. Bahnhof Barmbek ist zu Fuß in ca. 10 Min erreichbar. Frühstück war prima. Alles da, was man braucht. Insgesamt ist das Hotel etwas in die Jahre gekommen, aber sauber und somit voll ok.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Flot lille hotel

Flot lille hotel med store værelser. Personalet snakker dog kun tysk.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelzimmer in Stadtparnähe. Sauber . Gut. Auf dem Weg zum Konzert links Bistro "Erdgeschoss ". Lustig , empfehlenswert.
Stayed 1 night in Jul 2018