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HI Hotel International Hamburg

4.0 star property
Riverfront hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for HI Hotel International Hamburg

Reception
Front of property
Studio Suite | Living area | 90-cm flat-screen TV with satellite channels, TV, offices
Daily buffet breakfast (EUR 18 per person)
Executive Studio Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite

Studio Suite | Living area | 90-cm flat-screen TV with satellite channels, TV, offices

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Basic Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Triple Room

Executive Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Billwerder Neuer Deich 14, Hamburg, HH, 20539

What's nearby

  • Hamburg Cruise Center - 5 min drive - 2.2 miles
  • Miniatur Wunderland - 5 min drive - 2.4 miles
  • Hamburg City Hall - 5 min drive - 2.6 miles
  • Elbe Philharmonic Hall - 6 min drive - 2.6 miles
  • Reeperbahn - 8 min drive - 3.7 miles

Getting around

  • Elbbrücken Station - 9 min walk
  • Rothenburgsort S-Bahn - 16 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬19 min walk
  • ‪Entenwerder1 - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Restaurant Elbgarten - ‬1 min walk
  • ‪Veddeler Fischgaststätte - ‬19 min walk

About this property

HI Hotel International Hamburg

Upscale hotel near Miniatur Wunderland
At HI Hotel International Hamburg, you can look forward to dry cleaning/laundry services, a bar, and a 24-hour business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • 17 meeting rooms, a front-desk safe, and smoke-free premises
  • A computer station, a gift shop, and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 385 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and offices.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathtubs, hair dryers, and shampoo
  • 90-cm flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge

Restaurants on site

  • Windfang

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (8,923 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 90-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg

Frequently asked questions

Is HI Hotel International Hamburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking at HI Hotel International Hamburg?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at HI Hotel International Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at HI Hotel International Hamburg?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is HI Hotel International Hamburg located?

Located in Hamburg-Mitte, this hotel is 0.2 mi (0.4 km) from Elbe and within 3 mi (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Hamburg Wholesale Market and Mehr!-Theater am Großmarkt are also within 1 mi (2 km). Elbbrücken Station is 9 minutes by foot and Rothenburgsort S-Bahn is 16 minutes.

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HI Hotel International Hamburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 302 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aziz

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good hotel with spacious room en large desk. The breakfast was good and lots to choose from. Only the surrounding streets were crowded and relative dark
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2024

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

A good experience. Staff and room was good.
Stayed 2 nights in Aug 2023

8/10 Good

Fanni

Liked: Cleanliness, staff & service
It is a bit old but clean
Stayed 2 nights in Jul 2023

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old. The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Stayed 2 nights in Sep 2024

8/10 Good

paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

6/10 Okay

Mafidul

Disliked: Staff & service, property conditions & facilities
It is just ok. Nothing special.
Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Okay

On the outskirts of the city centre but easy transport links. Hotel reception staff very professional and efficient. The triple room we had had a lovely view overlooking the river but was rather dated. Mattress edge was rather saggy. Didn't have breakfast as at €20 each it's far too expensive. Housekeeping could have been better, didn't replace coffee sachets or toiletries.
Stayed 3 nights in Nov 2023

4/10 Poor

Jacek

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very weak location and disappointing service.

I was very disappointed with this hotel. Location is very weak and surrounding does not look great. You have to take taxi or public transport as walking - despite not long distance - to center is not very pleasant. Service was quite weak as there are in the reception generally young and not very experienced staff. Breakfast is expensive (20 Euros) in comparison to other hotels in Germany. Unfortunately, there is no other option close to hotel. The cost of the hotel is very high comparing to value, which offers. I do not understand why it has 4 stars... I will never stay again in that Holiday Inn.
Stayed 3 nights in May 2023

2/10 Terrible

Rune

Disliked: Property conditions & facilities, room comfort

This hotel fails the basics

The word that most aptly describes this hotel is "worn". It appears to have built in the late 80's or early 90's and I don't think there has been a single refurbishment effort made since. The carpets are near threadbare, the walls are in dire need of a paint job, and I don't think a single piece of furniture in the room was undamaged, though for the most part it was still functional. There were too few wall sockets to charge more than one phone without disconnecting lamps and right outside the room one wall lamp flickered and another was burnt out, but the one unforgivable crime was the state of the madras. There were 2 single madrases to a double bed (which is apparently the German way). Both were of dubious quality, but while one was at least still firm the other was so worn and soft that you basically fell into it like a waterbed leading to me waking up the next morning with back pain. The bed is the one thing that MUST be okay, otherwise nothing is okay, when we complained we were told that there was nothing to be done, how a hotel this size doesn't have a few reserve madrases on hand is beyond me, but dealing with breakages is, as we have already established, a non-priority at the Holiday Inn. Even if everything else had been top notch, a faulty bed earns you one star, so that is what this hotel is getting. Do not stay at the Holiday Inn if you have other options.
Stayed 2 nights in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel an sich ist Gut, wir waren sehr zufrieden, das Frühstück war für uns ein Highlight.
Stayed 3 nights in Jun 2025

8/10 Good

Joerg

Liked: Cleanliness, amenities, property conditions & facilities
gutes Hotel auch gut gelegen. jetzt die Beschreibung wie man von der S-Bahn zum Hotel kommt auf der HP und ein Schild am Hotel das man von der S-Bahn aus sehen kann ,dann wäre es perfekt
Stayed 3 nights in May 2025

6/10 Okay

Gero

Liked: Staff & service
Sauberes aber recht abgenutztes Interieur. Abfluss der Wanne/Dusche war verstopft. Kann ja mal passieren.
Stayed 1 night in May 2025

2/10 Terrible

Anita

Stayed 2 nights in May 2025

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat alles geklappt. Zimmer war sauber.
Stayed 2 nights in May 2025

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schön
Stayed 2 nights in May 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service
Leider wurden wir nachts durch einen „Spassanruf“ um 2:45 Uhr geweckt, damit war die Schlafqualität und die Erholung dahin. Es ging weiter mit Geschrei und lauter Musik auf der Etage.
Stayed 1 night in May 2025

4/10 Poor

Cevat

Liked: Staff & service
There is a lot of people living in the hotel and very angry faces, I didn’t feel comfortable and I wouldn’t stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal, Zimmer sauber und ordentlich
Stayed 2 nights in Apr 2025

10/10 Excellent

Erhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles OK gerne wieder
Stayed 2 nights in Apr 2025

8/10 Good

Reiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Großen und Ganzem empfehlenswert
Stayed 2 nights in Apr 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula Cristina Lopes Rangel Araujo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes ruhiges Hotel.
Stayed 2 nights in Apr 2025