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Grand Elysee Hamburg

5.0 star property
Luxury Hamburg hotel connected to the convention center, a quick walk to University of Hamburg

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Photo gallery for Grand Elysee Hamburg

Exterior
Indoor pool, sun loungers
Exterior
Room (Courtyard) | 1 bedroom, premium bedding, down comforters, minibar
Daily buffet breakfast (EUR 34 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (Courtyard)

Room (Courtyard) | 1 bedroom, premium bedding, down comforters, minibar

Room (Courtyard)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Park South)

1 bedroom, premium bedding, down comforters, minibar

Room (Park South)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room (Grand)

Classic Room (Grand) | 1 bedroom, premium bedding, down comforters, minibar

Classic Room (Grand)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alcove)

Room (Alcove) | 1 bedroom, premium bedding, down comforters, minibar

Room (Alcove)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse (Suite)

Penthouse (Suite) | 1 bedroom, premium bedding, down comforters, minibar

Penthouse (Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rothenbaumchaussee 10, Hamburg, HH, 20148

What's nearby

  • Congress Center Hamburg - 3 min walk - 0.2 miles
  • University of Hamburg - 4 min walk - 0.3 miles
  • Jungfernstieg - 7 min walk - 0.4 miles
  • Hamburg Messe and Congress - 12 min walk - 0.7 miles
  • Hamburg City Hall - 17 min walk - 0.9 miles

Getting around

  • Hamburg Dammtor Station - 3 min walk
  • Dammtor S-Bahn - 3 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Moho's Home of Barista - ‬5 min walk
  • ‪Filini Bar & Restaurant - ‬4 min walk
  • ‪Haspa CampusCafé - ‬7 min walk
  • ‪Bourbon Street Bar - ‬1 min walk

About this property

Grand Elysee Hamburg

Luxury family-friendly hotel near University of Hamburg
Located close to Congress Center Hamburg and Planten un Blomen, Grand Elysee Hamburg provides a poolside bar, a rooftop terrace, and an art gallery on site. Indulge in a body treatment, a massage, and a body scrub at Elyseum, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and multilingual staff
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 510 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and bidets
  • 50-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 32 per day)
  • Valet parking on site (EUR 32 per day)
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 34 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Boulevard Café
  • Brasserie Flum
  • Piazza Romana
  • THEO'S
  • Top 7

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 32 per day
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

GRAND ELYSEE Hamburg
GRAND ELYSEE Hamburg Hotel
Hamburg GRAND ELYSEE
Hotel Grand Elysee
Grand Elysee Hotel
Grand Elysee
Grand Elysee Hamburg Hotel
Grand Elysee Hamburg Hamburg
Grand Elysee Hamburg Hotel Hamburg

Frequently asked questions

Does Grand Elysee Hamburg have a pool?

Yes, this property has an indoor pool.

Is Grand Elysee Hamburg pet-friendly?

Yes, Grand Elysee Hamburg allows dogs (limit 2 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Elysee Hamburg?

Self parking is available for EUR 32 per day. Valet parking is available for EUR 32 per day.

What time is check-in at Grand Elysee Hamburg?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Grand Elysee Hamburg?

Check-out is at noon.

Where is Grand Elysee Hamburg located?

This family-friendly Hamburg hotel is located near the airport, within a 10-minute walk of University of Hamburg, Congress Center Hamburg, and Alster Lakes. Jungfernstieg and Inner Alster Lake are also within 10 minutes. Dammtor S-Bahn and Hamburg Dammtor Station are within a 5-minute walk.

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Grand Elysee Hamburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1000 reviews
Rating 8 - Good. 160 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anna-Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stat at the hotel. The only minuses are the tv channels with spoken english and the menues at the restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Kien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

As always, very lovely stay at Grand Elyssée. Alcove room is good for a family of 4. The restaurants er all super and breakfast is perfect. Pool and fitness are a plus
Stayed 2 nights in Feb 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel has a lot to offer

Location in Hamburg is very good. Take your time to explore this part of Hamburg. The hotel has a lot to offer, restaurants and bars etc. And I really loved the spa facility. Will definitely visit again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and hotel

Excellent hotel. Kind staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and services, tranquil atmosphere

I would stay here again - loved the calm old school atmosphere, spa was great and the rooms tidy and large. Really got the relaxed vibes here!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service. Food was excellent. Well done
Stayed 4 nights in Dec 2024

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, nettes Personal
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in Hamburg

they were so friendly and nice. I highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carola

Very nice hotel. Helpful staff. Beautiful large swimming pool.
Stayed 1 night in Nov 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with really good service and big rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with all facilities. Close to shopping, restaurants and still quite in the nighttime.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming here for years cause we like that it has everything under one roof from spa,gym and pool to great dining and bar options and everything is top level - and this time we attended the NYE/Silvester Party. What an amazing experience!
Stayed 2 nights in Dec 2024

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazingly stay, would highly recommend. Will definitely be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lamija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing service!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A five star hotel.

A very pleasant five star hotel. Quiet surroundings, polite, correct and friendly staff. Very nice and clean room. Beautiful, spacious lobby with cafe, bar and piano in afternoon/evening. Perfect for coffe, snacks and atmosphere. In my opinion one of the best hotels in Germany.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby decor - plants, water features, artworks. Lovely large bedroom and bathroom. Restful spa area, Helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vyvian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place. Luxury everywhere. The room was large and light with quality fixtures and fittings and the rooftop bar is splendid. Breakfast was worth it and the swimming pool was very relaxing. The only place we'll stay in Hamburg.
Stayed 1 night in Aug 2024

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The only issue in the entire stay was that all the lower level parking meters died for some reason, so be sure to take the ticket stub with you and pay with reception to avoid this inconvenience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marco Pierre Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodated me getting there a little early. They were patient with me and my not so good German. The amenities are amazing! Gym could maybe use a little more space but it was manageable. Very convenient location near subway stops. I would definitely stay here again!
Stayed 2 nights in Aug 2024

8/10 Good

Lone

Liked: Cleanliness, room comfort

Nice quiet location, but service could be better.

Nice, large rooms and nice quiet location. But, service defintely could be better for a five star hotel. Our rooms were not ready at check in time and no compensation offered + they forgot to clean both of our rooms (we asked for cleaning at 2.30pm). Missing possibility to make coffee and tee in the room or at least in the hall way.
Stayed 2 nights in Oct 2024

6/10 Okay

Corinne

Liked: Cleanliness
I found this property to be underwhelming for the price. The air conditioning didn't work and I had to get a stand up fan for the whole stay. The room was dated. I don't like how the doors open outwards and feel that is a bit of a security issue especially for women staying on their own. The bedding was very ordinary with just a bottom sheet and comforter..no other sheet. The gym was tiny and often crowded. The spa's looked beautiful but feel some of that space could be better dedicated to a slightly bigger workout facility. The breakfast that was included was nice. The service at the eateries was hit and miss. No one wanted to make an attempt to communicate in English. I think the staff should have the basics. The steak in the steak house is priced per 100grams and if you don't notice it on the menu before you walk in you can end up overpaying than what you had originally planned. I thought having to pay for the coffee in gym was unreasonable. I like to have a cup before I work out in the morning and before I hit breakfast and had to pay for it. Whereas had I had breakfast before my workout, coffee would have been unlimited. I just don't feel there is value nor would I say this is a 5 star hotel. I would rate it as a 4 star perhaps that needs a renovation. I will be staying at another hotel next year.
Stayed 5 nights in Apr 2025