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Empire Riverside Hotel

Pet-friendly hotel with a full-service spa connected to the convention center in Hamburg

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Photo gallery for Empire Riverside Hotel

Front of property
Reception
Lobby sitting area
Hypo-allergenic bedding, minibar, in-room safe, desk
Serves lunch and dinner

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Riverside Single room

Hypo-allergenic bedding, minibar, in-room safe, desk

Riverside Single room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Upside Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Upside Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • River view
  • Sleeps 1
  • 1 King Bed

View all photos for Juniorsuite Riverside Double Room

View from room

Juniorsuite Riverside Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 45 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Juniorsuite Riverside Single Room

View from room

Juniorsuite Riverside Single Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 45 sq m
  • Harbor view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Riverview Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Riverview Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Riverview Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • River view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverside Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Riverside Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Upside Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Upside Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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Interior entrance

east Hotel Hamburg

  • Spa
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About the neighborhood

Map
Bernhard-Nocht-Strasse 97, Hamburg, HH, 20359

What's nearby

  • St. Pauli Piers - 1 min walk - 0.1 miles
  • Reeperbahn - 7 min walk - 0.4 miles
  • Fish Market - 8 min walk - 0.4 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.2 miles
  • Miniatur Wunderland - 3 min drive - 1.5 miles

Getting around

  • Landungsbrücken Station - 6 min walk
  • Michaeliskirche Hamburg Station - 14 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪StrandPauli - ‬3 min walk
  • ‪20Up - ‬1 min walk
  • ‪Watergate - ‬1 min walk
  • ‪Cuneo - ‬1 min walk
  • ‪Zur scharfen Ecke - ‬1 min walk

About this property

Empire Riverside Hotel

Hotel near Reeperbahn
Located close to St. Pauli Piers and Fish Market, Empire Riverside Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Treat yourself to some rest and relaxation at RIVERStyle, the onsite spa. The on-site restaurant, Waterkant Restaurant, offers breakfast and dinner. In addition to a gym and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Babysitting (surcharge), meeting rooms, and luggage storage
  • Free newspapers, an elevator, and smoke-free premises
Room features
All 327 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 48-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • DAVIDS
  • Skyline Bar "20 up"
  • Waterkant Restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,283 square feet of conference space
  • 9 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Empire Riverside
Empire Riverside Hamburg
Empire Riverside Hotel
Empire Riverside Hotel Hamburg
Hotel Empire Riverside
Empire Riverside Hotel Hotel
Empire Riverside Hotel Hamburg
Empire Riverside Hotel Hotel Hamburg

Frequently asked questions

Is Empire Riverside Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Empire Riverside Hotel?

Self parking is available for EUR 25 per night.

What time is check-in at Empire Riverside Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Empire Riverside Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Empire Riverside Hotel located?

Located in Hamburg-Mitte, this spa hotel is within a 10-minute walk of St. Pauli Piers, Reeperbahn, and Fish Market. Miniatur Wunderland and St. Michaelis Church are also within 1 mi (2 km). Landungsbrücken Station is 6 minutes by foot and Reeperbahn S-Bahn is 8 minutes.

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Empire Riverside Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great and friendly staff. We were traveling with our dog (a Great Dane) and the staff made us feel extremely welcome. The location of the hotel is perfect
Stayed 1 night in Feb 2025

8/10

Great location, excellent room size comfortable bed & great view!
Stayed 3 nights in Jul 2024

4/10

The view was great at the 12th floor, room was okey bud the beds wear really hard. My wife has gluten allergy and this seemed to be an issue.
Stayed 1 night in May 2025

10/10

Great breakfast, wonderful view, great staff at Bar 20th
Stayed 1 night in Dec 2024

10/10

Nice modern hotel in good location for exploting the city. Rooms are modern and very comfy.
Stayed 4 nights in Jul 2024

8/10

Very nice stay - convenient location
Stayed 2 nights in Jun 2024

8/10

Very nice location and nice big rooms. Nice breakfast (a bit too expensive). Very comfortable beds. Beautiful skybar on top. Only problem I had were the very noisy conditioning in the room and the gym with no towels.
Stayed 2 nights in Oct 2024

10/10

Tolles Hotel
Stayed 3 nights in Sep 2023

10/10

Staff was very friendly. Needed an early check-in and wad able to get it for an additional cost (worth it). View and the room was great! Only thing that was tough to figure out was the AC unit. Location of the hotel was great. Once of the nicest hotels I’ve stayed at and would stay here again.
Stayed 2 nights in Jul 2024

10/10

Everything was close
Stayed 2 nights in Jul 2023

10/10

This hotel was a lovely option near the river. There are loads of dining and drinking options nearby. The room was lovely and the view, amazing! We didn't opt for breakfast but the sushi made to order was outstanding!!! The roof top bar on level 20 is wonderful for an evening cocktail and hotel guests are given a priority are.

10/10

Super
Stayed 3 nights in Jan 2024

10/10

Super
Stayed 1 night in Oct 2023

4/10

Not a hotel worthy of the fifth star....
Stayed 2 nights in Jul 2024

8/10

Lovely hotels with wonderful rooms and all the basic amenities. Would recommend staying as long as you like exercise because the key cards demagnetize if you look at them wrong — they must be praised and cajoled and need never be near anything that lets off the slightest electronic signal or you’ll be back downstairs to rekey the card yet again — 3 night stay and I think I had to do it about 8 times this trip. Staff is wonderful and lovely and the sushi is divine
Stayed 3 nights in Apr 2024

6/10

The architecture of the building is very beautiful, the room itself is small considering the price of stay. You are only paying for the view from your room and some freebies provided. For a 4 star hotel, the service I experienced was poor. I requested room service and was promised that they would arrive at a specified time, however they did not arrive. The toilet in my room was clogged and I was not able to use this during my stay.
Stayed 1 night in Jul 2024

6/10

The property is located near the port however directly behind the hotel is the St Pauli area which is what we would consider the red light area. A lot of strip shows and appeared to be girls working on the side street. Probably not a family area. In saying that it was close to the Beatles walking tours and close walking distance down to pier and back into the city centre. The hotel was good expensive for what we got and the air conditioning not working so room was 26 degrees and it was only 28 degrees outside so was not comfortable coming in from the heat. We did eventually get moved to another room which the air conditioning was set to 23 degrees so better. The cocktail bar on 20th floor had a nice view over the port at night.
Stayed 1 night in Sep 2024

6/10

old key card system with troubles. had to get new keycard once. and had to try the card 5-30 times to get in. bathroom had a gift bag with several items, one was a gum that was opened. people at the desk only answer on very basic stuff almost like a robot. guy in the restaurant just told me it was full and said to go another place. will not go here again.
Stayed 1 night in May 2024

8/10

Von oben aus der Skybar ist es eine Super Aussicht
Stayed 2 nights in May 2025

10/10

Service zum Dinner im Waterkant war sehr gut.
Stayed 2 nights in May 2025

10/10

Stayed 1 night in Mar 2025

10/10

Ich werde wieder dort übernachten.
Stayed 2 nights in Apr 2025

8/10

Es war alles zu unserer Zufriedenheit 👍 immer wieder gern👍😊
Stayed 1 night in Apr 2025

10/10

Immer gerne wieder.
Stayed 1 night in Apr 2025

10/10

Schönes zentrales Hotel
Stayed 1 night in Mar 2025