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east Hotel Hamburg

4.5 star property
Luxury hotel with a full-service spa connected to the convention center in Hamburg

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Photo gallery for east Hotel Hamburg

Interior entrance
Exterior detail
Premium bedding, minibar, in-room safe, desk
Exterior
Breakfast and dinner served, sushi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Room service
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for east Splash

east Splash | Premium bedding, minibar, in-room safe, desk

east Splash

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Hair dryer
Deep soaking bathtub
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua

Aqua | Premium bedding, minibar, in-room safe, desk

Aqua

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Hair dryer
Deep soaking bathtub
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for east Room

east Room | Premium bedding, minibar, in-room safe, desk

east Room

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for east Suite

east Suite | Living area

east Suite

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Jetted bathtub
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for east Signature

east Signature | Premium bedding, minibar, in-room safe, desk

east Signature

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Jetted bathtub
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft

Loft | Premium bedding, minibar, in-room safe, desk

Loft

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, desk

Studio

Highlights

Soundproofed
Air conditioning
Heating
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Simon-von-Utrecht-straße 31, Hamburg, HH, 20359

What's nearby

  • Reeperbahn - 2 min walk - 0.1 miles
  • St. Pauli Piers - 7 min walk - 0.4 miles
  • Fish Market - 12 min walk - 0.7 miles
  • Elbe Philharmonic Hall - 3 min drive - 1.2 miles
  • Miniatur Wunderland - 3 min drive - 1.4 miles

Getting around

  • St. Pauli U-Bahn - 4 min walk
  • Michaeliskirche Hamburg Station - 13 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Pyjama Bar - ‬3 min walk
  • ‪Hesburger - ‬3 min walk
  • ‪East Restaurant - ‬1 min walk
  • ‪Mexiko Strasse Taqueria - ‬2 min walk
  • ‪McDonald's - ‬3 min walk

About this property

east Hotel Hamburg

Luxury boutique hotel near Reeperbahn
Located close to St. Pauli Piers and Fish Market, east Hotel Hamburg provides a terrace, a coffee shop/cafe, and a garden. Indulge in a massage at Body & Soul, the onsite spa. The on-site sushi restaurant, East Restaurant, offers breakfast and dinner. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), wedding services, and luggage storage
  • Multilingual staff, bicycle parking, and a front-desk safe
  • Guest reviews speak well of the helpful staff
Room features
All 167 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Slippers and sound-insulated walls
  • LED light bulbs, childcare services, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 35 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • East Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2004
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35.00 per person
  • Covered self parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

Frequently asked questions

Is east Hotel Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at east Hotel Hamburg?

Self parking is available for EUR 25.00 per day.

What time is check-in at east Hotel Hamburg?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at east Hotel Hamburg?

Check-out is at noon.

Where is east Hotel Hamburg located?

Located in Hamburg-Mitte, this luxury hotel is within a 10-minute walk of Reeperbahn and St. Pauli Piers. St. Michaelis Church and Fish Market are also within 15 minutes. St. Pauli U-Bahn is only a 4-minute walk and Reeperbahn S-Bahn is 8 minutes.

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east Hotel Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of Hamburg
Stayed 3 nights in Mar 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel centrally located.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jørgen Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

East Hotel Hamburg - a need to stay hotel

Once again we had the pleasure of staying a few days/nights at the wonderful hotel very close to Reberbahn - as always the check-in went fast, the staff was brilliant (check-in, bar, restaurant), the flowers ordered for the rooms very perfect, the deco is amaizing - truely a need to stay hotel in Hamburg!!!!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel in zentraler Lage.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always nice, despite tech trouble - was a bitt cold… Thank you team East Hotel 🙌
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to public transportation and a pharmacy to buy any incidentals you need. Had sushi for room service, was excellent. Would absolutely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Highly recommended.
Stayed 1 night in Dec 2023

8/10 Good

Torsten

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Location is very close to Reeperbahn area Cons: Considerung the size of the hotel, very few staff with negative impact on service availability and quality (e.g long check-in / check-out times despite of high level of automation, low level of roomservice, long waiting time at bar, often technical issues and no cash payments possible etc.).
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in toller Lage
Stayed 1 night in Jan 2024

8/10 Good

Nadine

Liked: Cleanliness, property conditions & facilities
Schick
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is different, we liked it. We had a lovely garden view. We stayed on weeknights and the club/bar area was quiet. The days were very warm the last week of August, and the AC was adequate. Apparently most accommodations don't have AC, so we felt lucky. We walked everywhere from our hotel to see the sights. Train station close enough to walk, but Uber was easier! The location was ideal for us.
Stayed 2 nights in Aug 2024

8/10 Good

Anouck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t turn the temperature down, it was a little to hot for us but overall it was a pleasant stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique décor. Fun. Only negative was that despite there being an elevator, the hallway had series of stairs that made moving heavy luggage difficult.
Stayed 3 nights in May 2024

10/10 Excellent

Rien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place to be. bit expensive but it is worth it.
Stayed 1 night in Oct 2023

8/10 Good

MarcusTulio

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet and shower have a "funny" smell
Stayed 2 nights in Jun 2024

6/10 Okay

Katie

We asked for a quiet room prior to staying and they put us above the bar on our arrival on Friday evening. It’s quite a party bar which is fun when you are downstairs but not so much fun when trying to sleep. There was also a bad smell in the toilet from the drains and the AC wasn’t working. I went to complain and they said they had some problems in the hotel that day and this was the only room available so we had to stay there. The following day coming back from sightseeing in the afternoon we were stopped by a lady from reception who said she had another room available if we wanted to move to a quiet room, but our new room wouldn’t be available for at least another hour but she needed our room back so could we pack up and occupy ourselves for an hour - we declined as it just wasn’t convenient for us. We went up to our room, and we then couldn’t get in - the door lock had gone - they got maintenance out who said it would a 15 min job but it got to near 45 mins and i went to check and he said he would be some time as the complete mechanism had gone. So I went back to Reception who managed to get me another room (they did give us a voucher for the bar whilst we waited). So we ended in relocating to another room, where the AC didn’t work again! In a comedy of errors we then had a knock at the door and a dessert was delivered to us compliments of the hotel - the note with it was welcoming another guest back to the hotel - clearly not meant for us!
Stayed 3 nights in Dec 2023

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war wie jedesmal sehr schön und entspannend im East
Stayed 2 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und ruhiges Hotel. Tolle Zimmer und alles sauber. Personal sehr nett und freundlich
Stayed 1 night in Jun 2025

10/10 Excellent

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens, immer gerne wieder!
Stayed 1 night in Jun 2025

10/10 Excellent

sven

Liked: Cleanliness, amenities, property conditions & facilities
Sehr angesagtes Hotel, stylisch Sehr nettes Personal, tolles Frühstück
Stayed 2 nights in May 2025

6/10 Okay

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Gebläse von der Lüftung ist sehr laut und lässt sich nicht abstellen , lief die ganze Nacht
Stayed 2 nights in May 2025

10/10 Excellent

Marleem

Stayed 1 night in May 2025

10/10 Excellent

Walter Erich

Stayed 3 nights in May 2025

8/10 Good

Jeanne

Stayed 1 night in May 2025

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
gut
Stayed 1 night in Apr 2025