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Conrad Hamburg

5.0 star property

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Photo gallery for Conrad Hamburg

A building with a prominent 'CONRAD' sign, featuring a wrought iron archway and a brick facade. - Conrad Hamburg (Hamburg)
A large indoor swimming pool with a tiled floor, surrounded by seating areas and a central decorative feature. - Conrad Hamburg (Hamburg)
A dining area with wicker chairs and a table set for breakfast. - Conrad Hamburg (Hamburg)
A restaurant with large windows, a vase of flowers, and a table set for dining. - Conrad Hamburg (Hamburg)
A spacious lobby with a curved staircase, a seating area with a sofa and lamps, and a view of the entrance. - Conrad Hamburg (Hamburg)
Near Miniatur Wunderland and Hamburg Cruise Center, Conrad Hamburg provides car rentals on site, a bar, and a gym. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a business center and a steam room.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Studio, 1 King Bed

A modern living room with a blue sofa, a round dining table, and a flat-screen TV mounted on the wall.

Deluxe Studio, 1 King Bed

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern bathroom with a large bathtub, a separate shower area, and a vanity with a mirror.

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern living room with a blue sofa, a dining table with chairs, and a large abstract painting on the wall.

Suite, 1 King Bed

  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A modern living room with a round wooden table, blue upholstered chairs, a blue sofa, and a spiral staircase.

Suite, Multiple Beds

  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a bench, a small table with a vase, a mirror, and a bathroom visible through an open door.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, Multiple Beds

A hotel room with a large bed, a sofa, a bench, a desk with a lamp, and a view of the city through large windows.

Executive Suite, Multiple Beds

  • 115 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern living room with a dining area, a large window, and a flat-screen TV.

Suite, 1 King Bed

  • 129 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, a chair, a small table, and a view of the outside.

Studio, 1 King Bed

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed, Connecting Rooms

Two framed artworks on a wall, a flat-screen TV to the right, and a marble-topped table with books.

Family Room, 1 King Bed, Connecting Rooms

  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a side table with a lamp, a chair, and a window with curtains.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a bench, a desk, and a window with curtains.

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

A modern dining area with a round table, black chairs, and wooden paneling.

Presidential Suite, 1 King Bed

  • 279 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed

A hotel room with a bed, a chair, a nightstand, a lamp, and a window with curtains.

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table, a chair, and a wall-mounted artwork.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a desk, and a window with curtains.

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Deluxe King Room-Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe King Studio

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Executive King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Hamburg City Center, a neighborhood in Hamburg, Conrad Hamburg is near a metro station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Map
Bugenhagenstrasse 8, Hamburg, 20095

What's nearby

  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    1 min walk - 0.1 miles
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    7 min walk - 0.4 miles
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    7 min walk - 0.4 miles
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    9 min walk - 0.5 miles
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    9 min walk - 0.5 miles

Getting around

  • Mönckebergstraße Station
    2 min walk
  • Hamburg Central Station
    5 min walk
  • Hamburg Airport (HAM)
    39 min drive

Restaurants

  • Mö-Grill
    2 min walk
  • Tunnel Döner Station 1
    3 min walk
  • Starbucks
    3 min walk
  • Shudu
    4 min walk
  • Prego
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (EUR 49 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 46 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - August 2025
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 46 for adults and EUR 23 for children
  • Valet parking fee: EUR 49 per day
  • Pet fee: EUR 50
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Frequently asked questions

Does Conrad Hamburg have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Conrad Hamburg pet-friendly?

Yes, Conrad Hamburg allows pets (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of EUR 50. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 49 per day.

What time is check-in at Conrad Hamburg?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Conrad Hamburg?

Check-out is at noon.

Where is Conrad Hamburg located?

Located in Hamburg City Center, this luxury hotel is within a 15-minute walk of Moenckebergstrasse and Hamburg City Hall. Miniatur Wunderland and Hamburg Cruise Center are also within 1 mi (2 km). Mönckebergstraße Station is only a 2-minute walk and Monckebergstrasse U-Bahn is 2 minutes.

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Reviews

Conrad Hamburg Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Lulwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, gym is very clean and has everything, location is very convenient as well. The only comment that I have why the daily free water is not free? Other than that would defo visit again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Iara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Stay in Hamburg Everything about my stay was perfect—from the property and excellent facilities to the warm and attentive staff. A special thank-you to Patrick from the Concierge team, who was exceptionally kind, helpful, and attentive to every detail. The hotel also has an amazing gym and a very convenient location, close to Hamburg Hauptbahnhof, shops, and the beautiful Alster Lake. I had a wonderful experience and will certainly return!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable hotel right in the heart of the city.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Clare

Liked: Cleanliness, staff & service
Staff very helpful. Room spacious and clean. TV unhelpful. No idea about the pool or spa
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Nina J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Lovely and really comfortable rooms - and best of all - wonderful staff!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Wenqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the toiletries product used in the hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Super hotel
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely. Second night problem with the drains, room smelt like sewerage. We changed rooms. Next
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Per Lapholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool facilities

Very nice place and the pool facilities was just great.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, amenities
Go service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Murari

Liked: Cleanliness, staff & service, amenities
Great location in Hamburg. Highly recommend stay. Small issue with A/C which the staff accommodated for. Breakfast buffet had the basics no frills but very tasty and filling. Staff service was excellent.
Stayed 4 nights in Aug 2022
Verified review

2/10 Terrible

mir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stuff terrible
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Abdel Hamid

Liked: Cleanliness
Disliked: Property conditions & facilities
Don’t stay here during the summer this hotel does not have air-conditioning at all I kept on turning the air conditioner in the room down nothing was happening until an employee told me the next morning that this hotel doesn’t have air-conditioning. Their computer during checkout would break down and we had to wait extra long for them to type in all our information all over again. Three check out their printer wouldn’t work so they couldn’t print out any bill for us. At breakfast everybody was sweating because it was so hot. They blamed the situation on the old building however it is easy to install a retrofit air conditioning to the venting system in a supposed five star hotel
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay at this hotel again
Stayed 2 nights in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nachdem es nicht mehr das Hyatt war sondern nun das Conrad wollte ich das Hotel mal ausprobieren. Sehr erfreulich ist, dass das schöne warme rotbraune Holz in der Lobby und auch in den Zimmern noch vorhanden ist. Die Zimmer ist gemütlich und allgemein ist es sehr ruhig und entspannend im Hotel. Nach der zweiten Nacht ist leider eine Familie mit Kindern neben mir eingezogen, die ich (vll. auch besonders verstärkt durch die Verbindungstür) sehr gut wahrgenommen haben. Für mich war das störend. Im Bad stand eine angebrochene Flasche Mundspülung. Ansonsten top sauber und zum wohlfühlen, das geht allerdings trotzdem nicht in so einem Hotel. Das Frühstück bzw. der Service ist stark verbesserungsfähig. Ein, zwei Mitarbeiter waren sehr bemüht. Ich wurde allerdings nur an einem Tag direkt gefragt, was ich trinken möchte. Einmal hatte ich meinen Kaffee erst nach mehrmaligen Nachfragen, nach 30 Minuten. Bei ein bestelltem Spiegelei (beide Seiten durch), war das Eigelb noch flüssig. Generell müsste mehr Aufmerksamkeit da sein, wenn Gäste noch Wünsche haben. Grundsätzlich ist das auch nicht so schlimm, ich finde trotzdem, dass in einem 5 Sterne Hotel mit entsprechenden Preise auch der Service so sein sollte. Die Speisen und Auswahl ist allerdings hervorragend und super lecker. Auf der Terrasse kann man sehr schön sitzen und verweilen.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Astrid

Disliked: Cleanliness, staff & service, property conditions & facilities
Wieso gibt es in einem 40 QM DOPPELZimmer nur einen Sessel? Wer plant sowas. Manchmal möchten tatsächlich auch mal zwei Menschen gleichzeitig sitzen. Das Preis-Leistung Verhältnis stimmt an keiner Stelle. De facto ist der Service nicht vorhanden. Genauso wie beispielsweise auch die Sahne im Café, wenn man dort mittags eine heiße Schokolade trinken möchte. Gibt es einfach nicht, viele so viele andere Selbstverständlichkeiten auch. Wie zum Beispiel ein sinnhaftes Lichtkonzept in den Zimmern. Auf diverse Missstände angesprochen, empfehlen die überforderten Mitarbeitenden eine Beschwerde beim Management. Sie wären zu wenig Leute „dass sollen die da oben auch mal wissen“. Wirklich nicht zu empfehlen.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes, modernes Hotel mit geräumigen Zimmern. Toller Spa-Bereich.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes Zimmer | Personal super freundlich | Frühstück war sehr reichhaltig und mit seiner Auswahl kaum zu übertreffen | Pool leider nicht genutzt, sah aber sehr sauber und einladend aus
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Flemming

Liked: Staff & service, property conditions & facilities
Virkelig dejligt at hotellet er startet op igen med ny restaurant og dejlig bar
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fremragende morgenbuffet .- meget venligt personale
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aysun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otelin konumu çok merkezi, odalar konforlu, kahvaltı çok iyi Avrupa standartlarının üstünde.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hotel med fin pool og fitness. God beliggenhed. Havde en studie lejlighed. Ikke den bedste indretning. Toilettet var nærmest midt i køkkenet og var en del af garderobeskaben - så hvis du skulle hente din jakke fra køkkenet skulle du igennem det lille toilet. Badeværelset lå på den anden side af garderoben. Endvidere var køkkenet utrolig mangelfuldt- der var b.la. kun teskeer - ingen spiseske etc. Ok ophold men vores værelse gav ikke fornemmelsen af at bo på et 5-stjenet hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Alt var perfekt
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war ausgezeichnet, besonders die a la carte Optionen ‘
Stayed 2 nights in Apr 2026