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Arthotel Ana Hafencity

Hotel with free parking, near Moenckebergstrasse

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Photo gallery for Arthotel Ana Hafencity

Indoor pool
Lobby
Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Lobby lounge
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Comfort Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Cable/satellite channels
Laptop-compatible safe
Wardrobe or closet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Cable/satellite channels
Daily housekeeping
Laptop-compatible safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Family Room

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Cable/satellite channels
Daily housekeeping
Laptop-compatible safe
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (Plus)

Highlights

Soundproofed
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Cable/satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Billwerder Neuer Deich 2-4, Hamburg, HH, 20539

What's nearby

  • Miniatur Wunderland - 5 min drive - 2.4 miles
  • Hamburg City Hall - 5 min drive - 2.6 miles
  • Elbe Philharmonic Hall - 6 min drive - 2.6 miles
  • St. Michaelis Church - 6 min drive - 2.9 miles
  • Fish Market - 8 min drive - 3.9 miles

Getting around

  • Elbbrücken Station - 9 min walk
  • Rothenburgsort S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬17 min walk
  • ‪Entenwerder1 - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Restaurant Elbgarten - ‬3 min walk
  • ‪Veddeler Fischgaststätte - ‬18 min walk

About this property

Arthotel Ana Hafencity

Hotel near Moenckebergstrasse
Located close to Hamburger Kunsthalle and Miniatur Wunderland, Arthotel Ana Hafencity provides dry cleaning/laundry services, a health club, and a sauna. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a front-desk safe
  • A TV in the lobby, multilingual staff, and an elevator
Room features
All 99 rooms boast comforts such as laptop-compatible safes, as well as thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: EUR 10.90 per person
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2007
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 1:30 PM) and Monday - Sunday (2:30 PM - 10:30 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from September 6 2021 to December 31 2023 (dates subject to change).
The property is closed between March 22 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.9 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bridge Inn Hotel
Bridge Inn Hotel Hamburg
Bridge Inn Hotel
Arthotel Ana Hafencity Hotel
Arthotel Ana Hafencity Hamburg
Arthotel Ana Hafencity Hotel Hamburg

Frequently asked questions

Does Arthotel Ana Hafencity have a pool?

Yes, this property has an indoor pool.

Is Arthotel Ana Hafencity pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arthotel Ana Hafencity?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Arthotel Ana Hafencity?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Arthotel Ana Hafencity?

Check-out is at noon.

Where is Arthotel Ana Hafencity located?

Located in Hamburg-Mitte, this hotel is within 3 mi (5 km) of Moenckebergstrasse, Hamburger Kunsthalle, and Miniatur Wunderland. Hamburg City Hall and Elbe Philharmonic Hall are also within 3 mi (5 km). Elbbrücken Station is 9 minutes by foot and Rothenburgsort S-Bahn is 15 minutes.

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Arthotel Ana Hafencity Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 124 out of 1000 reviews
Rating 8 - Good. 439 out of 1000 reviews
Rating 6 - Okay. 292 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 11 nights in Mar 2020

8/10 Good

Jelmer

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Gut gelegenes Hotel und günstiger Aufenthalt. Das Zimmer war sauber und gepflegt.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach , aber super . Besonders das Frühstück war klasse . Das Personal supet nett
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel zum abgewöhnen!

Check In läuft per Holiday Inn. Man steht vor der Tür und muss durch den Regen quer wieder zurück laufen. Zimmer dreckig (Haare auf dem Bett, in der Dusche, Ecken nicht gewischt, Handtücher muffelig). Zimmer extrem klein. Direkt zur Hauptstrasse das Zimmer ist wirklich laut. Komfort ist auf Ibis Budget, aber eher eine Stufe drunter. Dusche fällt halb auseinander und am Ende ist selbst das Klo nicht mal sauber gemacht. Am allerschlimmsten: Es gibt keine Heizung in dem Zimmer und Abends wurde es im hohen Norden auch schön kühl! Da schläft man auch gerne mit der zweiten Decke. Ich werde das Hotel NIE mehr wieder buchen.
Stayed 1 night in Feb 2020

4/10 Poor

Bernd

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

An die Geschäftsleitung: Ihr solltet Euch schämen!

Bei einem Aufenthalt von 14 Tagen in einem Zimmer ohne Tisch oder Stuhl... Tägliche arbeiten Am Laptop waren nötig... Die Hotel-Leitung war nicht mal in der Lage, mir einen einfachen Stuhl für das Zimmer zu besorgen. Das Personal an der Rezeption war zwar sehr bemüht und ihnen gilt mein besonderer Dank! Einzig, die "Chefetage" lehnte wohl jeden weiteren Luxus für das Zimmer ab... Das war mehr als enttäuschend für mich! ERGO: Nie wieder in dieses Hotel! Das arbeitende Personl, also die Rezeption, die Reinigungskraft, die Bar - alle waren sehr nett und zuvorkommend! Diese, meine Enttäuschng über diesen absolut schlechten Service geht EINZIG an das Management! Das war echt traurig!
Stayed 13 nights in Jan 2020

8/10 Good

Henrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Matratzen waren nur 190 Zentimeter kurz ..... :o(
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Small room but just the right size for a traveler on a budget. Location was a bit removed from the town center, but okay if you're comfortable walking about 5 minutes to catch a bus.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
WiFi, poor connection in the room Convenient & safe location
Stayed 9 nights in Dec 2019

10/10 Excellent

Khairollah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Leon

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Anfahrt wäre über die Info Richtung Holiday Inn leichter gewesen. Die Rezeption war so nur über telefonische Rücksprache logisch erklärt worden- sonst alles super
Stayed 1 night in Dec 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Enkelte forbedringspunkter.

Indcheckning foregik meget langsommeligt. Flere forhold kunne måske være afklaret ved bookingen. Kaffemaskinen ved morgenbuffetén havde slet ikke tilstrækkelig kapacitet. Vi manglede sidebord ved én af sengene.
Stayed 2 nights in Dec 2019

2/10 Terrible

Raja

Stayed 1 night in Dec 2019

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje a Hamburgo

El hotel en si esta bien. Su ubicacion es lejana respecto al centro y la recepcion esta en otro hotel a unos 300 metros.
Stayed 3 nights in Dec 2019

8/10 Good

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer alles super, außer das die Lippe der Dusche nicht dicht gehalten hat und die arme Reinigungskraft nasse Trockentücher einsammeln musste.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Es könnte besser sein... :)

Als „Nebenhotel“ vom Holiday Inn ist dieses Hotel sehr einfach. Die Zimmer sind klein, Dusche und WC separat und ebenfalls sehr klein. Was insgesamt nicht sehr schlimm ist, allerdings ist die Lärmbelästigung durch die direkt vorm Hotel verlaufende Schnellstraße erheblich. Das Frühstück ist überschaubar. Die nächste U-Bahn-Station aber fußläufig einigermaßen gut erreichbar.
Stayed 1 night in Nov 2019