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acora City Apart Living the City

Hotel in Hamburg, near Miniatur Wunderland

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Located close to Miniatur Wunderland, acora City Apart Living the City has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cookware/dishes/utensils
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Quadruple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cookware/dishes/utensils
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Apartment

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment

Comfort Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Apartment

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment

Family Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Family Apartment

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Hair dryer
Private bathroom
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
Steintorweg 9, Hamburg, 20099

What's nearby

  • Moenckebergstrasse - 5 min walk - 0.3 miles
  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Inner Alster Lake - 9 min walk - 0.5 miles
  • Jungfernstieg - 13 min walk - 0.7 miles
  • Hamburg City Hall - 15 min walk - 0.8 miles

Getting around

  • South Central U-Bahn - 3 min walk
  • Hamburg Central Station - 4 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬3 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪Block House - ‬2 min walk
  • ‪Nagel - ‬1 min walk

About this property

acora City Apart Living the City

Hotel near Miniatur Wunderland
Located close to Elbe Philharmonic Hall, acora City Apart Living the City has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a vending machine, and smoke-free premises
Room features
All guestrooms at acora City Apart Living the City have comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Cookware/dishes/utensils, heating, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 12.50 for adults and EUR 6.25 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.5 for adults and EUR 6.25 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Aparthotel Novum Apartment Hamburg
City Aparthotel Novum Apartment
City Aparthotel Novum Apartment Hamburg
Apartment City Aparthotel Novum Hamburg
Hamburg City Aparthotel Novum Apartment
City Aparthotel Novum Hamburg
City Aparthotel Novum Apartment
Apartment City Aparthotel Novum
City Aparthotel Novum Hamburg
City Aparthotel Novum
acora City Apart Living the City Hotel
acora City Apart Living the City Hamburg
acora City Apart Living the City Hotel Hamburg

Frequently asked questions

Is acora City Apart Living the City pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at acora City Apart Living the City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at acora City Apart Living the City?

Check-out is at noon.

Where is acora City Apart Living the City located?

Located in Hamburg City Center, this hotel is 0.2 mi (0.4 km) from Moenckebergstrasse and 1.3 mi (2.1 km) from Miniatur Wunderland. Markthalle Hamburg and Hamburger Kunsthalle are also within 10 minutes. South Central U-Bahn and Hamburg Central Station are within a 5-minute walk.

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acora City Apart Living the City Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 6 out of 50 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tero

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and comfortable apartment in an old building close to the main railway station. Breakfast available in the nearby Novum hotel just around the corner. Decent price.
Stayed 3 nights in May 2025

6/10 Okay

Ernestine

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Close to bus and train & train station but the area is a bit dodgy. The room is very outdated and needs fresh carpet.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had a very strong smell of cigarette smoke. The friendly receptionist at the nearby hotel, where we checked in, was kind to change our room, which did not have the same smell. Cleaning was however still sub-par. We chose the hotel for it’s convenient location close to the central train station, but the area is quite busy and not the most pleasant for kids.
Stayed 2 nights in Jul 2025

8/10 Good

Fangming

Liked: Staff & service, amenities
It’s good for the price and good place. Tourists can walk to many attractions in Hamburg.
Stayed 2 nights in May 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay very comfortable

Family Apartment was amazing for the price , very clean and tidy huge amout of space 3 bedrooms 2 bathrooms , kitchen ,2 balcony The only downside was the lift being out of order no good to anyone who cant climb stairs was a bit of a struggle to climb few times per day Ideal place if you are visiting hamburg right next to central train station lots of public transportation and restaurants.
Stayed 3 nights in Sep 2024

8/10 Good

SOONYOUNG

Liked: Cleanliness, staff & service
Central location, near by .S U bahn and Central Station. All places to go very convenient. Staffs quite friendly and helpful (esp Mr.Apolo, at reception guy) So far we stayed quite satisfied except but dangerous at night near by many homeless and drunken people outside coz of very conetral area.
Stayed 14 nights in Jul 2024

4/10 Poor

Cecilia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad neighborhood

Well. The placement of the hotel is very central, but the neighborhood is not nice at all. A lot of drug addict, lots of police cars controlling late at night, people shouting, homeless people sitting on the the stairs to the hotel doing drugs, homeless people peeing right in front of the hotel, etc. I, as a woman, wouldn’t have felt safe staying there alone, but I was with my brother. The room wasn’t in good condition. The tiles in the bathroom was very loose, so the tiles were moving around as you walked on them. Quite dusty. You need to check in and out at a hotel near by, 50 m from the acora hotel. Wouldn’t stay there again.
Stayed 2 nights in Mar 2025

2/10 Terrible

RACIEL Cunanan

Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to open the door knob. The room needs to be fix. Elevator needs to be fix.
Stayed 1 night in Feb 2024

8/10 Good

Stephanie Anne

Liked: Cleanliness, staff & service
It was in a nice central location but it needs to be Made clearer which hotel one needs to check in. Got to the one that I was told too, then was directed to another hotel. The room needs to be fixed, some tiles are cracked and are lifting up. Overall it was fine to sleep in and have some food but would recommend that it needs updating. Also a lot of drunk people or those that take drugs sit outside. So it’s a bit uncomfortable when you are on your own.
Stayed 5 nights in Jun 2023

6/10 Okay

Jesper

Liked: Cleanliness, property conditions & facilities, room comfort

Okay hotel, but in bad neighbourhood

The hotel is located near the Central Station which means it's very central in Hamburg. They forget to tell you in the welcome mail that you need too check-in at the Moltke Graf hotel just around the corner 50m from Acora because we don't have a reception Sadly because of the location there is a lot of doubtful people such as drug addicts and dealers, alcoholics, homeless, refugees etc residing near the hotel. Especially in the nighttime it's not that safe to go out. I was offered drugs, sexual acts and people came really close to me begging if I had groceries. And this is just in 3 nights stay. The room was actually fine. Clean, spaceus and with the most necessary things like a fridge and things to make a small meal. If you plan to stay at home when it's dark outside, the room is quite comfortable and cozy.
Stayed 3 nights in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort

Appalling place, unsafe area, DO NOT STAY HERE

Appalling. Booked it purely for location as due at the train station at 6.45 the next morning. The area of the apartment is horrific, really rough. Street covered in litter and broken glass, very drunk and aggressive homeless people lying on pavements and screaming at police, we saw 5 police attempt to move someone at the end of the street at 6.30am and he threw a bottle at them. Main door to the apartment is a meeting point for druggies and gangs. We arrived at 3.30pm and they were on the entrance steps and would not move. Eventually navigated our way around them but when we came back out we had to literally climb over them as they made comments to us that I didnt understand but were clearly threatening. Be warned - THIS IS LITERALLY ON THE DOORSTEP TO YOUR ACCOMMODATION. I have seen other reviews say the same. No staff or security presence on the premises. We did not feel safe all night. At 1am we were woken by a group screaming and shouting and sounding a siren repeatedly right outside our window. The room is dated, safe doesn't work, shower gel dispenser fell off the wall, shower flooded the bathroom because the shower curtain blocks the plug. Our two single beds were pushed next to each other so we pulled them apart to sleep separately (I was with my brother) only to see crisps and crackers all over the floor that a previous guest had obviously spilt in bed but the room had clearly not been cleaned properly. It's a dive and the area is appalling.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No reception at the property

There is no reception at the property, you need to walk some 150m to the hotel that manages these apartments. That doesn’t sound like a problem but the area around the station is the worst place I’ve experienced lately. Looked like a drug dealing spot, rowdiness during the night (we woke up to find broken bottles all kinds of stuff outside our building’s entrance. During the day it does not feel unsafe but if you’re planning to arrive/leave late at night or very early in the morning it might feel stressful. Other than that, the rooms are basic. We thankfully got a ground floor apartment because as far as I understood the elevator does not work (and we had some luggage). Good spot for our 1-night layover in Hamburg but I’m not going to recommend it to anyone unless you get an awesome price for it.
Stayed 1 night in Jul 2024

6/10 Okay

Ralph

Liked: Staff & service
Disliked: Cleanliness
Leider hat eine Steckdose nicht funktioniert, die benötigt wurde um den Wasserkocher zu bedienen. Weiterhin hat eine Maus die Nachtruhe leicht gestört
Stayed 3 nights in Aug 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Inf om nyckel dåligt

Lägenheten var helt ok. Lite jobbig trappa. Nyckeln att komma in till trappuppgången bar dålig information om!
Stayed 1 night in May 2025

8/10 Good

GILBERT

Liked: Cleanliness, room comfort
Bien situé mais quartier pas très propre
Stayed 1 night in May 2025

2/10 Terrible

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obdachlose vorm Eingang

Zuerst war die Rezeption nicht in dem Hotel was ich gebucht habe. Im Badezimmer gab es keine Möglichkeit die Hygieneartikel abzulegen. Der Eingang war abends mit Obdachlose gesperrt, sodass man als Frauengruppe sich sehr unwohl Gefühlt hat. Man musste die Obdachlosen selber wecken da es ja keine Rezeption gab. Aus ein paar Obdachlosen wurden es über Nacht immer mehr, die dann auch laut waren. Man konnte nicht schlafen und hatte Angst da unser Zimmer ganz unten war. A1. Die Obdachlosen haben ihre Machenschaften am nächsten Tag hinterlassen. Das Hotel ist absolut nicht zu empfehlen.
Stayed 1 night in Nov 2024

8/10 Good

Annett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erwartung übertroffen

Das Zimmer war zweckmäßig eingerichtet. Es gab eine Küchenzeile, Wasserkocher + Tee sowie einen Kühlschrank. Durch die Lage zum Hof war es sehr ruhig. Generell war die Unterkunft sehr sauber und das Bett zwar schmal aber bequem. Auch das Fruhstück, welches im Graf Moltke angeboten wurde, war absolut in Ordnung. Ich würde hier jederzeit wieder buchen.
Stayed 1 night in Nov 2024

2/10 Terrible

Jenny

Disliked: Cleanliness, property conditions & facilities, room comfort

Stökigt område

Hotellet ligger i ett område nära Hamburg Gbg med mycket drog- och sexhandel. Därav mycket skrik, utslagna stackare och otrygg miljö. Missbrukare satt och kokade sitt heroin på trappan på morgonen. Så även om det inte var dyrt så var det inte riktigt värt det pga detta. Vi reste med barn och jag skulle inte rekommendera andra med barn att bo på hotellet eller i området.
Stayed 1 night in Oct 2024

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein Familienappartment im 5. Stock. Das Appartement geht über 2 Etagen. So war alles super. Das Problem... kein aufzug, bzw aufzug vorhanden allerdings kein schlüssel für den aufzug. Somit immer laufen. Das war immer sehr anstrengend.
Stayed 2 nights in Oct 2024

8/10 Good

Regina

Liked: Cleanliness
Der Check-In erfolgte in einem anderen Hotel. Trotz mehrfacher telefonischer Kontaktversuch und Bitte um Rückruf konnten wir das nicht vorher erfahren. Ein Zettel an der Tür informierte über den Ort des Check-Ins. Die Zimmer aber waren ordentlich und trotz Bahnhofgegend war es nachts nicht laut. Die Küche war praktisch ausgestattet.
Stayed 1 night in Sep 2024

4/10 Poor

Tanja

Disliked: Amenities
Die Zimmer und die Bäder waren ok. Aber die Umgebung war halt direkt am HBF. Jeden Tag lag ein Obdachloser vor der Haustür. Nachts war vor der Tür immer Geschrei weswegen man mit geschlossenem Fenster schlafen musste. ( keine Klima). Aufzug war nur Deko. Für die 3 Nächte war es jedoch aushaltbar.
Stayed 3 nights in Sep 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Schlimme Gegend. Bis spät in die Nacht Geschrei vor und in der Einrichtung.
Stayed 1 night in Aug 2024

4/10 Poor

Emelie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Boka inte

Skulle inte tips någon om att boka detta hotell. Man får verkligen vad man betalar för = inget. Obehaglig miljö massa pundare överallt och på trappan utanför hotellet. Bråk och skrik och langare längst gatan hela natten konstant. Absolut inte säkert för någon och man kan inte gå ut på kvällen. Du kan inte parkera utanför med din bil om du inte vill få rutan sönderslagen. Rummet va dock rent o fint och sköna sängar, finns dock ingen hiss.
Stayed 1 night in Jul 2024

10/10 Excellent

Kim Christin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, ruhig für die Lage, geniale Einrichtung, wir wären gerne länger geblieben einziges Manko: 5 Stock ohne Aufzug
Stayed 1 night in Jul 2024

6/10 Okay

Guenter

Hin und weg

Im Haus selbst ist kein Personal vorhanden. Der Check in erfolgt in einem nahegelegenen Hotel. Allerdings nicht in dem, das in der Bestätigung angegeben wird. Das Zimmer im Souterrain war sehr ruhig, Matratze gut, Mobiliar, Armaturen und Bodenbelag in die Jahre gekommen. Bettbezug und Handtücher frisch gewaschen, mit leichten Flecken, die bei vorherigen Wäschen nicht entfernt werden konnten. Das Umfeld ist, wie sie ist, darauf hat der Betreiber keinen Einfluss. Wer einfach und ohne große Ansprüche schnell ankommen und ausgeschlafen weiterreisen möchte, ist hier richtig. Für den Familienurlaub oder eine Städtereise eher nicht.
Stayed 1 night in Mar 2024
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