See all properties

25hours Hotel Altes Hafenamt

Eco-certified hotel with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for 25hours Hotel Altes Hafenamt

Exterior
Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Interior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Extra Large

Extra Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Extra Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium

Medium | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Medium

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large

Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

Similar properties

Breakfast, lunch, dinner served; local cuisine

25hours Hotel HafenCity

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
25hours Hotel HafenCity

About the neighborhood

Map
Osakaallee 12, Hamburg, HH, 20457

What's nearby

  • Hamburg Cruise Center - 6 min walk - 0.4 miles
  • Hamburg Dungeon - 7 min walk - 0.4 miles
  • Miniatur Wunderland - 9 min walk - 0.5 miles
  • Elbe Philharmonic Hall - 12 min walk - 0.7 miles
  • Reeperbahn - 4 min drive - 1.8 miles

Getting around

  • Überseequartier Station - 4 min walk
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Fleetschlösschen - ‬4 min walk
  • ‪Wildes Fräulein - ‬2 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk
  • ‪Campus Suite - ‬6 min walk

About this property

25hours Hotel Altes Hafenamt

Eco-certified hotel near Hamburg Dungeon
Located close to International Maritime Museum and German Customs Museum, 25hours Hotel Altes Hafenamt provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine restaurant, NENI, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An elevator, a front-desk safe, and concierge services
  • A banquet hall, luggage storage, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boilerman Bar
  • NENI

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

Frequently asked questions

Is 25hours Hotel Altes Hafenamt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at 25hours Hotel Altes Hafenamt?

Self parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at 25hours Hotel Altes Hafenamt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at 25hours Hotel Altes Hafenamt?

Check-out is at noon.

Where is 25hours Hotel Altes Hafenamt located?

Located in Hamburg City Center, this eco-certified hotel is within a 10-minute walk of International Maritime Museum, German Customs Museum, and Traditional Ship Harbour. Dialogue in the Dark Exhibition and Hamburg Dungeon are also within 10 minutes. Überseequartier Station is only a 4-minute walk and Messberg U-Bahn is 9 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

25hours Hotel Altes Hafenamt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 291 out of 408 reviews
Rating 8 - Good. 85 out of 408 reviews
Rating 6 - Okay. 22 out of 408 reviews
Rating 4 - Poor. 7 out of 408 reviews
Rating 2 - Terrible. 3 out of 408 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!!!

Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Stayed 2 nights in Dec 2022

6/10 Okay

James

Liked: Cleanliness
Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Stayed 5 nights in Dec 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth this amount money

I had some bad experiences during my stay at this hotel: The Wi-Fi signal was very poor in my room. I notified the desk and they promised to check but nothing has changed afterwards. The safe in the room was not working. The desk said they knew the problem but didn't offer any alternative solution to me. I had to carry all my valuable things with me all the time. There was a cooking oil smell in my room on the 2nd floor because of the restaurant on the basement floor. The breakfast was okay.
Stayed 2 nights in Sep 2023

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, room was okay but was expecting little bit more space for extra large room. The bed for our daughter was not ready upon our arrival, there were only towels for two in the room and we were never given extra glass/cup although the housekeeping team sorted out the bed straight away. Was expecting little bit more such as bathrobes and a larger outdoor area for the guests. There were only two tables outside the reception and although the restaurant had a large outdoor area, the restaurant manager was not happy for us to sit there unless we were ordering food from the restaurant. This was not great as we were the guests of the hotel. Buffet breakfast was good, but pricey at 26€ per person so for a family of three this was not a great value for money. One morning there was a lot of noise around 7am in the corridor, which woke us up. The hotel is in a great location and staff was friendly apart the moody restaurant manager who was very precious about his EMPTY outdoor space being dedicated to the restaurant guests despite us being the guests of the hotel!?. Big thank you to the housekeeping team that was friendly and helpful. 4 starts due to lack of outdoor or indoor space for the guests to relax apart from the restaurant area.
Stayed 7 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Bas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything really good. Great location and nice ambiance. Some minor point for improvement. It is very dark in the restaurant especially for breakfast. Pillows in room for sleeping are too thin.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig godt

Virkelig et godt ophold. Hotellet har en masse små sjove detaljer og har et meget imødekommende og serviceminded personale
Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Stayed 1 night in Feb 2025

10/10 Excellent

Sibylle

Liked: Property conditions & facilities, room comfort
Das Zimmer war toll und der Aufenthalt begeisternd zu Fuß zur Elbphilharmonie am Abend, das Frühstück sehr lecker. Wir kommen wieder
Stayed 2 nights in Feb 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes modernes Zimmer und sehr freundliches Personal.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pia Maria

Stayed 6 nights in Dec 2024

10/10 Excellent

jullie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of a kind

Stayed 4 nights in Dec 2024

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christoph

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldig fint, opretentiöst hotell i HafenCity med bra läge. Utmärkt frukost.
Stayed 2 nights in Dec 2024

10/10 Excellent

Reinhard

Stayed 1 night in Dec 2024

10/10 Excellent

Hagen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 2 nights in Dec 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Capucine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour avec ma fille
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Stayed 3 nights in Oct 2024