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Grand Mercure Lake Hamana Resort & Spa

4.0 star property
Hotel with free parking, steps from Lake Hamana

Choose dates to view prices

Photo gallery for Grand Mercure Lake Hamana Resort & Spa

Miscellaneous
Treatment room
Classic Suite, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets
Point of interest
Lobby
Travelers find tranquility at this lakeside resort where the indoor onsen provides natural mineral waters for relaxation. The property features convenient on-site shopping, professional spa services, and a seasonal pool, all surrounded by beautiful garden landscapes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • All inclusive
  • Breakfast available
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

Free toiletries, hair dryer, slippers, bidet

Classic Room with 2 single beds and 2 extra beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

Free toiletries, hair dryer, slippers, bidet

Classic Room, Japanese style, 4 futon beds, Lake view

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 6
  • 4 Twin Futons

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Free toiletries, hair dryer, slippers, bidet

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

Classic Room, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Western Style)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Shower Booth)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds (Shower Booth)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 1 extra bed

Room amenity

Superior Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Executive Room, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Satellite channels
  • Sleeps 8
  • 2 Twin Beds

About the neighborhood

Nishi Ward, a neighborhood in Hamamatsu, is home to Grand Mercure Lake Hamana Resort & Spa. The area's natural beauty can be seen at Lake Hamana and Hamanako Garden Park, while Hamamatsu Flower Park and Hamanako Palpal Theme Park are popular area attractions. Kanzanji Temple and Hamamatsu Castle are two other places to visit that come recommended.
Visit our Hamamatsu travel guideOpens in a new window
Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • Lake Hamana - 1 min walk - 0.0 miles
  • Hamanako Garden Park - 4 min drive - 1.5 miles
  • Hamamatsu Flower Park - 11 min drive - 5.0 miles
  • Hamanako Palpal Theme Park - 12 min drive - 5.4 miles
  • Hamamatsu Castle - 15 min drive - 7.1 miles

Getting around

  • Oitsu Station - 30 min drive
  • Mt. Fuji - Shizuoka Airport (FSZ) - 69 min drive

Restaurants

  • ‪魚勝 - ‬16 min walk
  • ‪Luccicore - ‬9 min drive
  • ‪Time Drip Coffee - ‬7 min drive
  • ‪ナンカレー舞阪店 - ‬6 min drive
  • ‪浜菜坊 - ‬3 min drive

About this property

Grand Mercure Lake Hamana Resort & Spa

Upscale hotel near Lake Hamana
Located close to Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa provides an indoor mineral hot spring (onsen), shopping on site, and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and laundry facilities.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • A vending machine, a front-desk safe, and luggage storage
Room features
All 369 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Front of property

Richmond Hotel Hamamatsu

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 576 reviews
Richmond Hotel Hamamatsu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 2:00 PM to 5:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 to 3,800 for adults and JPY 2,000 to 2,000 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

This property is closed from February 9 2026 to February 9 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults, and JPY 2000 to 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay, Merpay, and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamanako Royal Hotel Hamamatsu
Hamanako Royal Hotel
Hamanako Royal Hamamatsu
Hamanako Royal
HAMANAKO Hotel Hamamatsu
HAMANAKO Hotel
HAMANAKO Hamamatsu
HAMANAKO
THE HAMANAKO
Mercure Hamana & Spa Hamamatsu
Grand Mercure Lake Hamana Resort Spa
Grand Mercure Lake Hamana Resort & Spa Hotel
Grand Mercure Lake Hamana Resort & Spa Hamamatsu
Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Frequently asked questions

Does Grand Mercure Lake Hamana Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Grand Mercure Lake Hamana Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Lake Hamana Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Hamana Resort & Spa?

Check-out is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Lake Hamana Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Hamana Resort & Spa located?

Located in Nishi Ward, this hotel is steps from Lake Hamana and 2.8 mi (4.5 km) from Hamanako Garden Park. Hamamatsu Flower Park and Hamanako Palpal Theme Park are also within 6 mi (10 km).

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