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Hotel Crown Palais Hamamatsu

3.5 star property
Hotel with 3 restaurants, a quick walk to Hamamatsu Museum of Musical Instruments

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Lobby
Indoor wedding
Indoor pool
Daily buffet breakfast (JPY 1980 per person)
Indoor wedding
Hotel Crown Palais Hamamatsu, near Act Tower, offers relaxation and convenience. Enjoy the indoor pool, sauna, and Japanese dishes at three on-site restaurants. The property features shopping options, dry cleaning, and a praised location with helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Single Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Single Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room - Non-Smoking

  • Sleeps 1

View all photos for Double Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Double Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Double Room - Smoking

  • Sleeps 2

View all photos for Single Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room - Smoking

  • Sleeps 1

Twin Room - Smoking

  • Sleeps 2

View all photos for Twin Room

Premium bedding, down comforters, desk, blackout drapes

Twin Room

  • Sleeps 2

View all photos for Double Room

Premium bedding, down comforters, desk, blackout drapes

Double Room

  • Sleeps 2

View all photos for Semi Double Room

Premium bedding, down comforters, desk, blackout drapes

Semi Double Room

  • Sleeps 2

View all photos for Japanese Style Room

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese Style Room

  • Sleeps 6

View all photos for Suite

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2

About the neighborhood

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511

What's nearby

  • Hamamatsu Observation Deck - 2 min walk - 0.1 miles
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.3 miles
  • Act Tower - 4 min walk - 0.3 miles
  • Hamamatsu Castle - 15 min walk - 0.8 miles
  • Hamamatsu Arena - 4 min drive - 2.4 miles

Getting around

  • Hamamatsu Station - 5 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪珈琲館 - ‬4 min walk
  • ‪ひまわり食堂 - ‬2 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk
  • ‪La FESTa 板屋町店 - ‬4 min walk
  • ‪かぶと - ‬4 min walk

About this property

Hotel Crown Palais Hamamatsu

Hotel near Hamamatsu Museum of Musical Instruments
Located close to Act Tower and Hamamatsu Diorama Factory Museum, Hotel Crown Palais Hamamatsu provides shopping on site, a coffee shop/cafe, and a hair salon. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Wedding services, a ballroom, and a 24-hour front desk
  • 2 meeting rooms, a banquet hall, and luggage storage
Room features
All 192 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 22-inch TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Similar properties

Exterior

Okura Act City Hotel Hamamatsu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,016 reviews
Okura Act City Hotel Hamamatsu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,980 for adults and JPY 1,100 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Hotel Crown Palais Hamamatsu have a pool?

Yes, this property has an indoor pool. Pool access is from 3:00 PM–9:00 PM.

Is Hotel Crown Palais Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Crown Palais Hamamatsu?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crown Palais Hamamatsu?

Check-out is at 11 AM.

Where is Hotel Crown Palais Hamamatsu located?

Located in Naka Ward, this hotel is within a 10-minute walk of Hamamatsu Diorama Factory Museum, Hamamatsu Museum of Musical Instruments, and Act Tower. Hamamatsu Science Museum and Hachimangu Shrine are also within 1 mi (2 km). Hamamatsu Station is 5 minutes by foot.

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Reviews

Hotel Crown Palais Hamamatsu Reviews

8.0

Very Good

7.8

Cleanliness

8.6

Location

8.0

Staff & service

7.8

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 90 out of 284 reviews
Rating 8 - Good. 109 out of 284 reviews
Rating 6 - Okay. 65 out of 284 reviews
Rating 4 - Poor. 15 out of 284 reviews
Rating 2 - Terrible. 5 out of 284 reviews

Reviews

8/10 Good

MITSUSHI

Liked: Cleanliness, amenities
ロケーション良い
Stayed 1 night in Jun 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
施設は古いがスタッフの対応と駐車スペース、立地が良い
Stayed 2 nights in Aug 2025

10/10 Excellent

kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

原川和人

たいへん良いところです
Stayed 1 night in Apr 2025

8/10 Good

Naoyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大きなホテルです。
Stayed 1 night in May 2025

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最近のビジネスホテルはエアコンが直にあたるのでここはすごしやすい。 ベッドもよくよく寝れた。
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また行きます！

駅への利便性も高く、朝食もとても美味しかったです。
Stayed 1 night in Aug 2024

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの笑顔挨拶が良かった
Stayed 1 night in Sep 2024

6/10 Okay

Kazuo

nathing particular
Stayed 1 night in Jul 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングがとても美味しかったです。
Stayed 2 nights in Aug 2023

4/10 Poor

Yoshiaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が古いです。バス、トイレが古いのでマイナス評価にしています。
Stayed 1 night in Jun 2025

8/10 Good

Jumpei

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in May 2025

10/10 Excellent

Ayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で快適でした。朝食美味しかったです！
Stayed 1 night in Jul 2023

8/10 Good

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。
Stayed 2 nights in Oct 2023

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

yoshiro

Liked: Cleanliness, staff & service, property conditions & facilities
楽しかった
Stayed 1 night in Aug 2023

6/10 Okay

HIROSHI

浜松駅前の地下道から直接ホテルに入れて便利です。地下道はバスターミナルを経由しますので、バス利用者には非常に便利でしょう。ただ周辺に飲食店が少ないのが難点ですね。
Stayed 1 night in Oct 2023

8/10 Good

tomohito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクトシティ浜松を利用した際に、こちらのホテルに宿泊しました。 アクトシティまでは徒歩で5分程度とかなり近かったです。 ホテル自体は昔ながらの1階にカフェや待合スペースがあるような施設で、浜松駅からも近いので便利なところです。 ただ、夜は暴走族や緊急車両の往来が激しく、静かとは言えない場所でした。 落ち着いた雰囲気でビジネス利用としては最適かな。 もう少し静かな環境なら良かったです。 日が悪かっただけかもしれません。
Stayed 1 night in Jan 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浜松駅前という好立地で、食事に行くにも良し、ショッピングに行くにも良し、とてもいい環境です。 自分は現金決済でしたが、ｐａｙｐａｙが使えます。 朝食はバイキングスタイルで和食洋食問わず楽しめます。 建物の築年数は増していますが、特に問題はありません。
Stayed 1 night in Dec 2023

6/10 Okay

TAKAYUKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの方の対応は良いが1988年開業ということもあり施設の古さが否めない。 湯船に張ったお湯を流したところユニットバスのトイレ側に逆流してしまい水浸しになってしまった。 フロントの方が隣の部屋の風呂を利用させてくれ臨機応変に対応してくれて解消はしたが、快適に過ごせたわけではない。
Stayed 1 night in Jan 2025

6/10 Okay

hana

朝早くから、洗濯機？なのかガタガタ騒音で目が覚めました。
Stayed 1 night in Nov 2024

6/10 Okay

HITOSHI

Disliked: Property conditions & facilities, room comfort

室温調節が出来ない

室温調整が取れず、外気温との温度差が大きかった
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
清潔に清掃はされていたが、若干カビの匂いが気になった。 浴槽の換気設備が十分でない為だろう。
Stayed 1 night in Aug 2023

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