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Hotel Crown Palais Hamamatsu

3.5 star property
Travelers enjoy the indoor pool or browse on-site shops before savoring authentic Japanese cuisine at one of three restaurants in this well-located hotel.

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Photo gallery for Hotel Crown Palais Hamamatsu

Daily buffet breakfast (JPY 2000 per person) - Hotel Crown Palais Hamamatsu (Hamamatsu)
Front of property - Hotel Crown Palais Hamamatsu (Hamamatsu)
Lobby - Hotel Crown Palais Hamamatsu (Hamamatsu)
Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes - Hotel Crown Palais Hamamatsu (Hamamatsu)
Pool - Hotel Crown Palais Hamamatsu (Hamamatsu)
Hotel Crown Palais Hamamatsu, near Act Tower, offers relaxation and convenience. Enjoy the indoor pool, sauna, and Japanese dishes at three on-site restaurants. The property features shopping options, dry cleaning, and a praised location with helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Single Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

Double Room

  • Sleeps 2

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard King Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Sofa Bed

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Twin Room - Non-Smoking

  • Sleeps 2

Single Room - Non-Smoking

  • Sleeps 1

Single Room - Smoking

  • Sleeps 1

Double Room - Non-Smoking

  • Sleeps 2

Deluxe Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Double Room - Smoking

  • Sleeps 2

Twin Room - Smoking

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Combined shower/tub, free toiletries, hair dryer, slippers

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Standard King Room

Combined shower/tub, free toiletries, hair dryer, slippers

Standard King Room

  • Sleeps 2

View all photos for Premium Twin Room

Combined shower/tub, free toiletries, hair dryer, slippers

Premium Twin Room

  • Sleeps 3

Family Room

  • Sleeps 3

Suite

  • Sleeps 2

Japanese Style Room

  • Sleeps 6

Semi Double Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

About the neighborhood

Located in Naka Ward, a neighborhood in Hamamatsu, Hotel Crown Palais Hamamatsu is in a shopping district and near a train station. Hamamatsu Museum of Musical Instruments and Hamamatsu Diorama Factory Museum are cultural highlights, and some of the area's popular attractions include Hamanako Garden Park and Hamanako Palpal Theme Park. Act Tower and Hamamatsu Science Museum are two other places to visit that come recommended. Visit our Hamamatsu travel guide
Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511

What's nearby

  • EY9WY4 Hamamatsu Station and ACT Tower,Hamamatsu City,Shizuoka Prefecture,Japan
    Act Tower
    3 min walk - 0.2 miles
  • HamamatsuMuseumofMusicalInstruments_553248621532772312-8941
    Hamamatsu Museum of Musical Instruments
    4 min walk - 0.3 miles
  • Hamamatsu castle in Hamamatsu, Shizuoka, Japan; Shutterstock ID 594453977; purchase_order: SF 06557000; job: ; client: ; other:
    Hamamatsu Castle
    15 min walk - 0.8 miles
  • Act City Hamamatsu
    1 min walk - 0.1 miles
  • Hamamatsu Observation Deck
    2 min walk - 0.1 miles

Getting around

  • Hamamatsu Station
    6 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ)
    61 min drive

Restaurants

  • ひまわり食堂
    3 min walk
  • 中国料理桃花林
    6 min walk
  • フィガロ (Figaro)
    5 min walk
  • EXCELSIOR CAFFÉ
    4 min walk
  • La FESTa 板屋町店
    5 min walk

About this property

Hotel Crown Palais Hamamatsu

Hotel near Hamamatsu Museum of Musical Instruments
Located close to Act Tower and Hamamatsu Diorama Factory Museum, Hotel Crown Palais Hamamatsu provides dry cleaning/laundry services and 3 restaurants. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and 2 meeting rooms
  • Luggage storage, a 24-hour front desk, and an elevator
  • A banquet hall, a vending machine, and wedding services
Room features
All 192 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 22-inch TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

Is Hotel Crown Palais Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crown Palais Hamamatsu?

Check-out is at 11 AM.

Where is Hotel Crown Palais Hamamatsu located?

Located in Naka Ward, this hotel is within a 10-minute walk of Act Tower, Hamamatsu Diorama Factory Museum, and Hamamatsu Museum of Musical Instruments. Hamamatsu Science Museum and Hachimangu Shrine are also within 1 mi (2 km). Hamamatsu Station is 6 minutes by foot.

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Reviews

Hotel Crown Palais Hamamatsu Reviews

8.0

Very Good

7.8

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 94 out of 301 reviews
Rating 8 - Good. 117 out of 301 reviews
Rating 6 - Okay. 69 out of 301 reviews
Rating 4 - Poor. 16 out of 301 reviews
Rating 2 - Terrible. 5 out of 301 reviews

Reviews

Verified

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023
Verified

6/10 Okay

Katsuyuki

Liked: Cleanliness, amenities, property conditions & facilities
地下駐車場が無く、提携先は一晩 1,000円で利用可。しかし、その場所が分かりにくい。ホテルHPの案内の地図はあるけど、距離感が分からなかった。地図上の表記と実際の駐車場ビルの表示が、同じでなかったり。浜松へ初ドライブの私にとっては、バタバタ。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tomoya

スタッ
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shin

Liked: Cleanliness
清潔でスタッフの対応も良かった。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リフォームしたのにエアコン調整かLow Mid Highなのか残念
Stayed 1 night in Dec 2025
Verified

6/10 Okay

toshiki

食べてない
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利用しませんでしたが、プールなどもあり施設が充実していました。おそらく老舗のホテルであると思われるため、少し建物に古さを感じましたが、宿泊に支障は全くありませんでした。連泊の場合に清掃なしを選択すると、500円のクーポンをもらえました。お土産の足しにできて良かったです。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

TAKEHIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くで利便性は良かったが料金が割高な気がしました
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
施設は古いがスタッフの対応と駐車スペース、立地が良い
Stayed 2 nights in Aug 2025
Verified

8/10 Good

MITSUSHI

Liked: Cleanliness, amenities
ロケーション良い
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Kazuo

nathing particular
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Yoshiaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が古いです。バス、トイレが古いのでマイナス評価にしています。
Stayed 1 night in Jun 2025
Verified

8/10 Good

Naoyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大きなホテルです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最近のビジネスホテルはエアコンが直にあたるのでここはすごしやすい。 ベッドもよくよく寝れた。
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jumpei

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in May 2025
Verified

10/10 Excellent

kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

原川和人

たいへん良いところです
Stayed 1 night in Apr 2025
Verified

8/10 Good

tomohito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アクトシティ浜松を利用した際に、こちらのホテルに宿泊しました。 アクトシティまでは徒歩で5分程度とかなり近かったです。 ホテル自体は昔ながらの1階にカフェや待合スペースがあるような施設で、浜松駅からも近いので便利なところです。 ただ、夜は暴走族や緊急車両の往来が激しく、静かとは言えない場所でした。 落ち着いた雰囲気でビジネス利用としては最適かな。 もう少し静かな環境なら良かったです。 日が悪かっただけかもしれません。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

TAKAYUKI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフの方の対応は良いが1988年開業ということもあり施設の古さが否めない。 湯船に張ったお湯を流したところユニットバスのトイレ側に逆流してしまい水浸しになってしまった。 フロントの方が隣の部屋の風呂を利用させてくれ臨機応変に対応してくれて解消はしたが、快適に過ごせたわけではない。
Stayed 1 night in Jan 2025
Verified

6/10 Okay

HITOSHI

Disliked: Property conditions & facilities, room comfort

室温調節が出来ない

室温調整が取れず、外気温との温度差が大きかった
Stayed 1 night in Dec 2024
Verified

6/10 Okay

hana

朝早くから、洗濯機？なのかガタガタ騒音で目が覚めました。
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Yumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
立地はとても良い。駅に近いし地下道でもつながっているようだし。 でも、夜中に隣室か上の部屋で大人数が宴会（？）をやり始めて目が覚めた。当分の間、相当うるさかった。色々なホテルに泊まるがこういうのは初めて。壁が薄いのか、大部屋に隣接した部屋だったのか。泊まる時にフロントに確認したほうが良いかもしれない。
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの笑顔挨拶が良かった
Stayed 1 night in Sep 2024