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Hotel Crown Palais Hamamatsu

3.5 star property
Travelers enjoy the indoor pool or browse on-site shops before savoring authentic Japanese cuisine at one of three restaurants in this well-located hotel.

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Photo gallery for Hotel Crown Palais Hamamatsu

A hotel reception area with a glass door entrance, a reception desk, and a staircase. - Hotel Crown Palais Hamamatsu (Hamamatsu)
A hotel room with a bed, a desk, a chair, a TV, and a closet. - Hotel Crown Palais Hamamatsu (Hamamatsu)
A modern building with a curved facade, large windows, and a staircase leading to an upper level. - Hotel Crown Palais Hamamatsu (Hamamatsu)
A modern interior with wooden flooring, a curved counter with food items, and a seating area with yellow and blue chairs. - Hotel Crown Palais Hamamatsu (Hamamatsu)
A modern gym with exercise equipment, a television, and a large window offering a view. - Hotel Crown Palais Hamamatsu (Hamamatsu)
Hotel Crown Palais Hamamatsu, near Act Tower, offers relaxation and convenience. Enjoy the indoor pool, sauna, and Japanese dishes at three on-site restaurants. The property features shopping options, dry cleaning, and a praised location with helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, bedside table, lamp, window with blinds, and a cityscape view.

Standard Single Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a city view, and a painting on the wall.

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Standard Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard King Room, Non Smoking

A modern hotel room with a bed, bedside tables, a desk, a chair, a window with a city view, and a wall-mounted TV.

Standard King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Sofa Bed
  • Free WiFi

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • Free WiFi

Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Naka Ward, a neighborhood in Hamamatsu, Hotel Crown Palais Hamamatsu is in a shopping district and near a train station. Hamamatsu Museum of Musical Instruments and Hamamatsu Diorama Factory Museum are cultural highlights, and some of the area's popular attractions include Hamanako Garden Park and Hamanako Palpal Theme Park. Act Tower and Hamamatsu Science Museum are two other places to visit that come recommended. Visit our Hamamatsu travel guide
Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511

What's nearby

  • A tall building with a curved facade and a smaller adjacent building with a blue and white striped exterior.
    Act Tower
    3 min walk - 0.2 miles
  • A modern building with a glass facade, surrounded by a landscaped area with pathways and benches.
    Hamamatsu Museum of Musical Instruments
    4 min walk - 0.3 miles
  • A traditional Japanese castle with a prominent stone wall and a multi-tiered pagoda.
    Hamamatsu Castle
    15 min walk - 0.8 miles
  • Act City Hamamatsu
    1 min walk - 0.1 miles
  • Hamamatsu Observation Deck
    2 min walk - 0.1 miles

Getting around

  • Hamamatsu Station
    6 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ)
    61 min drive

Restaurants

  • ひまわり食堂
    3 min walk
  • 中国料理桃花林
    6 min walk
  • フィガロ (Figaro)
    5 min walk
  • EXCELSIOR CAFFÉ
    4 min walk
  • La FESTa 板屋町店
    5 min walk

Similar properties

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Hotel Sorriso Hamamatsu
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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 496 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Crown Palais Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crown Palais Hamamatsu?

Check-out is at 11 AM.

Where is Hotel Crown Palais Hamamatsu located?

Located in Naka Ward, this hotel is within a 10-minute walk of Act Tower, Hamamatsu Diorama Factory Museum, and Hamamatsu Museum of Musical Instruments. Hamamatsu Science Museum and Hachimangu Shrine are also within 1 mi (2 km). Hamamatsu Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Crown Palais Hamamatsu Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 107 out of 322 reviews
Rating 8 - Good. 123 out of 322 reviews
Rating 6 - Okay. 71 out of 322 reviews
Rating 4 - Poor. 16 out of 322 reviews
Rating 2 - Terrible. 5 out of 322 reviews

Reviews

Verified

8/10 Good

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Across from the station. My room had a very distant view of Mt. Fuji. Bed was old and could use an upgrade. Breakfast had a good variety and the staff were helpful
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023
Verified

6/10 Okay

Kazuo

nathing particular
Stayed 1 night in Jul 2025
Verified

8/10 Good

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good days. The only thing I was disappointed about was that the hotel was undergoing renovations and some areas were closed.
Stayed 8 nights in Jun 2026
Verified

8/10 Good

Jun

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ユニットバスのカーテンが凄く臭かった。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kazuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からのアクセスも良く便利でした。
Stayed 2 nights in May 2026
Verified

10/10 Excellent

MIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングがとても美味しかったです。
Stayed 1 night in May 2026
Verified

8/10 Good

Mayumi

Liked: Cleanliness
指輪など　小物入れを　置いて欲しい。 部屋は　そこそこ値段の割に広かった
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, property conditions & facilities
客室は綺麗。 近くの駐車場は、満車。離れた駐車場は、雨の中歩くには遠く狭かった
Stayed 1 night in Apr 2026
Verified

8/10 Good

SANAE NAKANE

Liked: Staff & service
エアコンの温度調節ができず困ったこと以外に、特に不満はありません。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Katsuyuki

Liked: Cleanliness, amenities, property conditions & facilities
地下駐車場が無く、提携先は一晩 1,000円で利用可。しかし、その場所が分かりにくい。ホテルHPの案内の地図はあるけど、距離感が分からなかった。地図上の表記と実際の駐車場ビルの表示が、同じでなかったり。浜松へ初ドライブの私にとっては、バタバタ。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Takahisa

Liked: Cleanliness, staff & service, property conditions & facilities
2階のレストラン横の男トイレの個室の鍵が壊れていた
Stayed 1 night in Mar 2026
Verified

8/10 Good

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities
さっぱりとしていて、良い感じでした。
Stayed 1 night in Feb 2026
Verified

4/10 Poor

NATSUKI

Disliked: Cleanliness, amenities
電気ポットの中が汚く掃除されていなかった
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tomoya

スタッ
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shin

Liked: Cleanliness
清潔でスタッフの対応も良かった。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities
全て完璧なホテルでした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リフォームしたのにエアコン調整かLow Mid Highなのか残念
Stayed 1 night in Dec 2025
Verified

6/10 Okay

toshiki

食べてない
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利用しませんでしたが、プールなどもあり施設が充実していました。おそらく老舗のホテルであると思われるため、少し建物に古さを感じましたが、宿泊に支障は全くありませんでした。連泊の場合に清掃なしを選択すると、500円のクーポンをもらえました。お土産の足しにできて良かったです。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

TAKEHIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くで利便性は良かったが料金が割高な気がしました
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
施設は古いがスタッフの対応と駐車スペース、立地が良い
Stayed 2 nights in Aug 2025