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Hotel Crown Palais Hamamatsu

3.5 star property
Hotel with 3 restaurants, a quick walk to Hamamatsu Museum of Musical Instruments

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Lobby
1 bedroom, premium bedding, down comforters, desk
Daily buffet breakfast (JPY 1980 per person)
Front of property
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Single Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Single Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Double Room, Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Single Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Non smoking

1 bedroom, premium bedding, down comforters, desk

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

1 bedroom, premium bedding, down comforters, desk

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Smoking

1 bedroom, premium bedding, down comforters, desk

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, premium bedding, down comforters, desk

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

1 bedroom, premium bedding, down comforters, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room

1 bedroom, premium bedding, down comforters, desk

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Room

Dining | 3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese Style Room

  • Sleeps 6
  • 6 Twin Futons

View all photos for Suite

Interior

Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

Okura Act City Hotel Hamamatsu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,000 reviews
Okura Act City Hotel Hamamatsu

About the neighborhood

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511

What's nearby

  • Act City Hamamatsu - 2 min walk - 0.1 miles
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.3 miles
  • Act Tower - 4 min walk - 0.3 miles
  • Hamamatsu Castle - 15 min walk - 0.8 miles
  • Hamamatsu Arena - 4 min drive - 2.4 miles

Getting around

  • Hamamatsu Station - 5 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪フレッシュネスバーガー浜松アクトシティ店 - ‬4 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk
  • ‪手打ち蕎麦 naru - ‬3 min walk
  • ‪TOURNEZ LA PAGE - ‬3 min walk
  • ‪パスタ&エスプレッソ TOSCA トスカ - ‬5 min walk

About this property

Hotel Crown Palais Hamamatsu

Hotel near Hamamatsu Museum of Musical Instruments
Located close to Act Tower and Hamamatsu Diorama Factory Museum, Hotel Crown Palais Hamamatsu provides shopping on site, a coffee shop/cafe, and a hair salon. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Luggage storage, a banquet hall, and 2 meeting rooms
  • A ballroom, wedding services, and a 24-hour front desk
Room features
All 192 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 22-inch TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,980 for adults and JPY 1,100 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Hotel Crown Palais Hamamatsu have a pool?

Yes, this property has an indoor pool. Pool access is from 3:00 PM–9:00 PM.

Is Hotel Crown Palais Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Crown Palais Hamamatsu?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crown Palais Hamamatsu?

Check-out is at 11 AM.

Where is Hotel Crown Palais Hamamatsu located?

Located in Naka Ward, this hotel is within a 10-minute walk of Hamamatsu Diorama Factory Museum, Hamamatsu Museum of Musical Instruments, and Act Tower. Hamamatsu Science Museum and Hachimangu Shrine are also within 1 mi (2 km). Hamamatsu Station is 5 minutes by foot.

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Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 86 out of 274 reviews
Rating 8 - Good. 107 out of 274 reviews
Rating 6 - Okay. 63 out of 274 reviews
Rating 4 - Poor. 14 out of 274 reviews
Rating 2 - Terrible. 4 out of 274 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

6/10

The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

8/10

大きなホテルです。
Stayed 1 night in May 2025

8/10

なし
Stayed 1 night in May 2025

8/10

We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025

6/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Dec 2024

8/10

アクトシティ浜松を利用した際に、こちらのホテルに宿泊しました。 アクトシティまでは徒歩で5分程度とかなり近かったです。 ホテル自体は昔ながらの1階にカフェや待合スペースがあるような施設で、浜松駅からも近いので便利なところです。 ただ、夜は暴走族や緊急車両の往来が激しく、静かとは言えない場所でした。 落ち着いた雰囲気でビジネス利用としては最適かな。 もう少し静かな環境なら良かったです。 日が悪かっただけかもしれません。
Stayed 1 night in Jan 2025

4/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Jan 2025

6/10

スタッフの方の対応は良いが1988年開業ということもあり施設の古さが否めない。 湯船に張ったお湯を流したところユニットバスのトイレ側に逆流してしまい水浸しになってしまった。 フロントの方が隣の部屋の風呂を利用させてくれ臨機応変に対応してくれて解消はしたが、快適に過ごせたわけではない。
Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

6/10

室温調整が取れず、外気温との温度差が大きかった
Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Dec 2024

6/10

朝早くから、洗濯機？なのかガタガタ騒音で目が覚めました。
Stayed 1 night in Nov 2024

4/10

立地はとても良い。駅に近いし地下道でもつながっているようだし。 でも、夜中に隣室か上の部屋で大人数が宴会（？）をやり始めて目が覚めた。当分の間、相当うるさかった。色々なホテルに泊まるがこういうのは初めて。壁が薄いのか、大部屋に隣接した部屋だったのか。泊まる時にフロントに確認したほうが良いかもしれない。
Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Oct 2024

8/10

Stayed 4 nights in Oct 2024

6/10

Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Sep 2024

6/10

Stayed 1 night in Sep 2024

6/10

Stayed 1 night in Sep 2024