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Hoshino Resorts KAI Enshu

4.0 star property
Ryokan with free breakfast, steps from Lake Hamana

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Photo gallery for Hoshino Resorts KAI Enshu

Western-style Room with Outdoor Bath RA4 | In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
Property amenity
Hot springs
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese-style Room with Lake View FB4

Japanese-style Room with Lake View FB4 | In-room safe, desk, free WiFi

Japanese-style Room with Lake View FB4

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Rainfall showerhead
Bidet
Free bottled water
  • Lake view
  • 45 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese-style Room with Lake View FA4

In-room safe, desk, free WiFi

Japanese-style Room with Lake View FA4

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Rainfall showerhead
Bidet
Free bottled water
  • Lake view
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Western-style Room with Outdoor Bath RA4

Western-style Room with Outdoor Bath RA4 | In-room safe, desk, free WiFi

Western-style Room with Outdoor Bath RA4

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Rainfall showerhead
Bidet
Free bottled water
  • Lake view
  • 68 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
399-1 Kanzanji, Nishi-ku, Hamamatsu, Shizuoka, 431-1209

What's nearby

  • Lake Hamana - 1 min walk - 0.1 miles
  • Hamanako Palpal Theme Park - 4 min walk - 0.3 miles
  • Hamamatsu Flower Park - 13 min walk - 0.7 miles
  • Hamamatsu City Zoo - 13 min walk - 0.7 miles
  • Kanzanji Temple - 13 min walk - 0.7 miles

Getting around

  • Mikawa-Ichinomiya Station - 22 min drive
  • Mt. Fuji - Shizuoka Airport (FSZ) - 47 min drive

Restaurants

  • ‪スターバックス - ‬13 min drive
  • ‪しず花 - ‬10 min walk
  • ‪浜名湖パルパル - ‬5 min walk
  • ‪浜松餃子浜太郎浜名湖別館 - ‬11 min drive
  • ‪KUSHITANI CAFE - ‬12 min walk

About this property

Hoshino Resorts KAI Enshu

Upscale ryokan near Lake Hamana
Located close to Hamanako Palpal Theme Park, Hoshino Resorts KAI Enshu provides free breakfast (local cuisine), an indoor mineral hot spring (onsen), and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Additional perks include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and an elevator
  • Smoke-free premises
Room features
All guestrooms at Hoshino Resorts KAI Enshu offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, bidets, and tubs or showers
  • Mini fridges, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 11:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu

Frequently asked questions

Is Hoshino Resorts KAI Enshu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoshino Resorts KAI Enshu?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Enshu?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hoshino Resorts KAI Enshu?

Check-out is at noon.

Where is Hoshino Resorts KAI Enshu located?

Located in Nishi Ward, this ryokan is within a 5-minute walk of Lake Hamana and Hamanako Palpal Theme Park. Hamanako Music Box Museum and Hamamatsu City Zoo are also within 15 minutes.

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Hoshino Resorts KAI Enshu Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

this was a wonderful and pleasant stay.
Stayed 1 night in Oct 2024

10/10

Staff were extremely helpful, food excellent and the view was great.
Stayed 1 night in Dec 2024

10/10

Staying in Kai Hotel was a very enjoyable experience!
Stayed 1 night in Nov 2024

10/10

I always love Hoshinoya group hotel. Nothing to complain, everything is just perfect.
Stayed 1 night in Mar 2025

10/10

Perfect onsen with various & good quality tea. Room is super comfort with spetacular view of the lake. Onsen is also very good quality and very relaxing
Stayed 1 night in Dec 2024

10/10

Nice room with Onsen
Stayed 2 nights in Dec 2023

10/10

舒適放鬆，與家人第二次到訪了
Stayed 1 night in Dec 2024

10/10

Stayed 3 nights in Dec 2024

10/10

Stayed 2 nights in Oct 2024

10/10

Stayed 1 night in Apr 2024

10/10

員工服務及整體設施都非常好，雖然住宿費用不便宜，但是值得也花得很甘願!!
Stayed 1 night in Nov 2023

10/10

とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
Stayed 1 night in Dec 2019

10/10

鄰近浜名湖，景色很美，酒店服務也十分週到。
Stayed 1 night in Nov 2019

8/10

All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
Stayed 1 night in Nov 2019

10/10

スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
Stayed 1 night in Feb 2019

10/10

Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
Stayed 1 night in Feb 2019

8/10

Stayed 1 night in Jun 2018

10/10

チェックインからチェックアウトまで、驚かされることばかりでした。 とても貴重で高いサービスを体験をすることができました。 0歳の子どもを連れての旅行でしたが、急きょ離乳食を提供していただき感謝しております。 お部屋やお風呂でもゆっくりと過ごすことができ、リフレッシュでしました。 また訪ねたいと思いました。
Stayed 1 night in May 2018