Aparthotel

Casa Kokoro Hakuba

Property class: 2

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Photo gallery for Casa Kokoro Hakuba

A compact hotel room with a bed, kitchenette, and a TV. - Casa Kokoro Hakuba (Hakuba)
Property video
A compact kitchen with a microwave, sink, and toaster. There is a wooden table and a small dining area with a chair. - Casa Kokoro Hakuba (Hakuba)
A compact hotel room with a bed, a kitchenette, and a sliding door leading to a balcony. - Casa Kokoro Hakuba (Hakuba)
A modern bathroom with a white sink, a mirror, a shower, and a built-in heater. - Casa Kokoro Hakuba (Hakuba)
Casa Kokoro Hakuba provides amenities like laundry facilities and an outdoor entertainment area. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Comfort Apartment, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Apartment, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kamishiro, a neighborhood in Hakuba, is home to Casa Kokoro Hakuba. Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Yupuru Kizakiko are also worth visiting. Visit our Hakuba travel guide
View more Aparthotels in Hakuba
Map
27721-296 Kamishiro, Hakuba, Nagano, 399-9211

What's nearby

  • A snow-covered mountain range with a small cabin on a slope.
    Hakuba Goryu Ski Resort
    3 min drive - 1.3 miles
  • A mountainous landscape with autumn foliage, a winding road, and a small structure on a hill.
    Hakuba 47 Winter Sports Park
    3 min drive - 1.5 miles
  • A snowy mountain landscape with skiers and snowboarders.
    Hakuba Ski Jumping Stadium
    4 min drive - 1.9 miles
  • Hakuba Green Sports Park
    13 min walk - 0.7 miles
  • Hakuba Saegusa Art Museum
    4 min drive - 1.3 miles

Getting around

  • Hakuba Station
    8 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    99 min drive

Restaurants

  • 農かふぇ 白馬そだち
    17 min walk
  • Hige
    4 min drive
  • Sounds Like Café
    4 min drive
  • トロイメライ
    3 min drive
  • 田園詩
    5 min walk

Similar properties

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bathroom

  • 1 private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Outdoor areas

  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: JPY 5,000 per pet per day
  • Service animals exempt from fees
  • Deposit: JPY 10,000 per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 5000 per pet, per day, plus a deposit of JPY 10000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: JPY 10000 per stay
  • Pet fee: JPY 5000 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Casa Kokoro Hakuba pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of JPY 10000 per stay and a fee of JPY 5000 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Kokoro Hakuba?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Kokoro Hakuba?

Check-out is at 10:00 AM.

Where is Casa Kokoro Hakuba located?

Located in Kamishiro, this aparthotel is within 1 mi (2 km) of Hakuba Green Sports Park and Hakuba Goryu Ski Resort. Hakuba Happo-One Ski Area is 2.5 mi (4 km) away.

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Reviews

Casa Kokoro Hakuba Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Obsolutely over and above fantastic hosts with great ameneties like a local shuttle to downtown and a rack to dry your snowboarding gear. We would absolutely stay again. The hosts were beyond compare!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
New hotel, comfortable rooms and good service with shuttle bus
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, check-in, communication, listing accuracy
Rika and Andy work well together we had a very good stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, check-in, communication, listing accuracy
The owners have two very cute dogs who were wonderful to meet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent property with the kindest hosts. The option to cook and do your laundry was really useful for me on a longer stay here. The beds are comfy, everything in the room is in great condition. The property is a short drive/ride from all the Hakuba has to offer and the hosts were very helpful with transporting me around the area. Staying here made my time in Hakuba so enjoyable. I can't wait to come back and explore more of the mountains. Plus, if you stay here, you might get to pat Hakuba's most famous dogs. Seriously, you'll see photos of them everywhere!
Stayed 12 nights in Aug 2026
Verified review

10/10 Excellent

Mika

Liked: Cleanliness, check-in, communication, listing accuracy
別荘地区にあり、とても静かです。 設備が新しいのもありますが、ホテル並みにタオルやアメニティもあり、清潔で綺麗でした。臭いが無いので犬も落ち着いて、とても気持ち良く過ごせました。2階の部屋はベット横の小窓から見える木々や空がとても爽やかで、快適で昼寝してしまいました。 看板犬達は愛くるしく歓迎してくれます。 オーナーやスタッフさんもフレンドリーで、いろいろ教えてくれます。白馬駅前にバーも経営してらして、送迎してくれます。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

yonosuke

Liked: Cleanliness, check-in, communication, listing accuracy
初めて利用させて頂きましたが、オーナーさんも良い人で親切に対応して頂きました。 部屋も掃除が行き届いていて快適に過ごせました。 キッチンもあり自炊ができるのと、お風呂もあるので、着替えだけを持って気軽に利用できると思います。 今回は2階の部屋でしたが、次回利用する機会があれば1階の部屋にしてみようかと思います。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ERI

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Aug 2026