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Yutorelo-an

3.5 star property
Ryokan with free parking, a quick walk to Hakone Gora Park

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Photo gallery for Yutorelo-an

Slippers, towels
Point of interest
Porch
Lobby sitting area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed, Private Bathroom

Superior Room, 1 King Bed, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Private Bathroom

Luxury Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Luxury Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Separate bathtub and shower
  • 50 sq m
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Superior Room, Non Smoking, Shared Bathroom

Superior Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, Non Smoking, Shared Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Electric kettle
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Shared Bathroom

Standard Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Room, Non Smoking, Shared Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Electric kettle
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Superior Twin Room, Private Bathroom

Superior Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Twin Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Hydromassage showerhead
Hair dryer
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Deluxe Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Separate bathtub and shower
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Twin Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Hydromassage showerhead
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Electric kettle
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Gora 1300-119, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 6 min walk - 0.4 miles
  • Hakone Open Air Museum - 16 min walk - 0.9 miles
  • Hakone Kowakien Yunessun - 1 min drive - 0.7 miles
  • Ōwakudani - 2 min drive - 0.8 miles
  • Lake Ashi - 9 min drive - 5.4 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 12 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪COFFEE CAMP - ‬13 min walk
  • ‪GORA BREWERY & GRILL - ‬7 min walk
  • ‪ラウンジ花影 - ‬20 min walk
  • ‪リビングルーム - ‬10 min walk
  • ‪箱根銀豆腐 - ‬12 min walk

About this property

Yutorelo-an

Ryokan near Hakone Gora Park
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Yutorelo-an provides an outdoor public bath (no minerals), shopping on site, and a fireplace in the lobby. For some rest and relaxation, visit the 8 indoor/outdoor hot springs. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Japanese breakfast (surcharge), free train station pick-up, and hot springs on site
  • A water dispenser, multilingual staff, and a front-desk safe
Room features
All guestrooms at Yutorelo-an have comforts such as air conditioning, in addition to amenities like safes.
Other conveniences in all rooms include:
  • Blackout drapes/curtains and slippers
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children

Things to do

  • 8 indoor/outdoor hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • 8 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone

Frequently asked questions

Is Yutorelo-an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yutorelo-an?

Self parking is free at this property.

What time is check-in at Yutorelo-an?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Yutorelo-an?

Check-out is at 10:00 AM.

Where is Yutorelo-an located?

Located in Gora, this ryokan is within 1 mi (2 km) of Hakone Gora Park, Hakone Open Air Museum, and Hakone Kowakien Yunessun. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 12 minutes by foot and Kowakidani Station is 28 minutes.

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Yutorelo-an Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 89 reviews
Rating 8 - Good. 28 out of 89 reviews
Rating 6 - Okay. 16 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
Stayed 1 night in Oct 2023

8/10 Good

Ke

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Stayed 1 night in Oct 2023

10/10 Excellent

Saeko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿之前看網路有一些不好的評價，有點擔心，但住宿之後覺得房間飲食都很好，整體環境也很好，住的很開心，有機會值得再去。
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2023

6/10 Okay

Jongchul

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

地點偏僻，交通不方便，雖然靠近車站，下錯車站那就很麻煩，總之住過一次就好
Stayed 1 night in Dec 2023

8/10 Good

めい

Stayed 1 night in Dec 2023

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Japan

Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Stayed 1 night in Dec 2023

8/10 Good

mskz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古めだったが、エントランスのフリードリンクや貸切露天風呂、足湯など設備は必要十分で快適に過ごせました。 人件費削減のためか、受付の人数が少なく混み合うと対応に時間がかかることと、布団敷きがセルフなのでそこは食事の間にでも敷いて欲しかった。
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

8/10 Good

リョウコ

Liked: Cleanliness, property conditions & facilities
貸切露天風呂がとても良かったです。45分があっと言う間でした。
Stayed 1 night in Sep 2023

10/10 Excellent

MINA

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

ナツミ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスもお料理も最高でした。箱根に来た際の宿は、ゆとりろ庵の一択です！
Stayed 1 night in Nov 2022

6/10 Okay

セイコ

Stayed 1 night in Sep 2022

6/10 Okay

EIKO

Stayed 1 night in Sep 2022

10/10 Excellent

たつみ

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

淳子

Liked: Staff & service, amenities, property conditions & facilities
静かにゆったりと過ごせて、心が休まった．ケーブルカーにも近く，観光にも便利だった．
Stayed 2 nights in Aug 2022

10/10 Excellent

ISHIKAWA

Stayed 1 night in Aug 2022

6/10 Okay

けんいち

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
要虫除けスプレー完備。 路上駐車推進は良くない
Stayed 1 night in Jul 2022

2/10 Terrible

Mika

Stayed 1 night in Jul 2022