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Yushintei

3.0 star property
Riverfront ryokan in Hakone with free parking

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Photo gallery for Yushintei

Hot springs
Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking | Bathroom | Free toiletries, slippers, bidet, towels
Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking | In-room safe, free WiFi
Lobby
In-room safe, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Japanese-Style Standard Twin Room with Open-Air Bath

Japanese-Style Standard Twin Room with Open-Air Bath | In-room safe, free WiFi

Japanese-Style Standard Twin Room with Open-Air Bath

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hydromassage showerhead
Separate bathtub and shower
Spring water bathtub
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking | In-room safe, free WiFi

Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hydromassage showerhead
Separate bathtub and shower
Spring water bathtub
Hair dryer
  • 57 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking | In-room safe, free WiFi

Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hydromassage showerhead
Separate bathtub and shower
Spring water bathtub
Hair dryer
  • 57 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room with Tatami Area and Open-Air Bath

Superior Twin Room with Tatami Area and Open-Air Bath | In-room safe, free WiFi

Superior Twin Room with Tatami Area and Open-Air Bath

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hydromassage showerhead
Separate bathtub and shower
Spring water bathtub
Hair dryer
  • 51 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Standard Room with Shared Bathroom

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom

Highlights

Air conditioning
Refrigerator
TV
Bidet
Satellite channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Standard Room with Shared Bathroom - SPO

In-room safe, free WiFi

Japanese-Style Standard Room with Shared Bathroom - SPO

Highlights

Air conditioning
Refrigerator
TV
Bidet
Satellite channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Western Style Superior Twin Room with Open-Air Bath (Kohaku)

In-room safe, free WiFi

Japanese-Western Style Superior Twin Room with Open-Air Bath (Kohaku)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese-Western Style Twin Room With Open-Air Bath (Ai)

In-room safe, free WiFi

Japanese-Western Style Twin Room With Open-Air Bath (Ai)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room With Open-Air Bath (Sawarabi)

Private kitchen | Fridge

Japanese Style Room With Open-Air Bath (Sawarabi)

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Standard Room with Shared Bathroom

Dining

Japanese-Style Standard Room with Shared Bathroom

  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Western Style Twin Room with Open-Air Bath (Toki)

In-room safe, free WiFi

Japanese-Western Style Twin Room with Open-Air Bath (Toki)

  • Sleeps 2
  • 2 Twin Futons

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About the neighborhood

Map
Yumotochaya 193, Hakone, Kanagawa, 250-0312

What's nearby

  • Gyokuren Shrine - 6 min walk - 0.4 miles
  • Tenzan Onsen - 1 min drive - 0.2 miles
  • Hakone Open Air Museum - 11 min drive - 4.3 miles
  • Hakone Kowakien Yunessun - 12 min drive - 5.2 miles
  • Lake Ashi - 14 min drive - 6.4 miles

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 17 min walk
  • Haneda Airport (HND) - 87 min drive

Restaurants

  • ‪界箱根御食事処 - ‬14 min walk
  • ‪はつ花そば 新館 - ‬11 min walk
  • ‪日清亭本店 - ‬14 min walk
  • ‪画廊喫茶 ユトリロ - ‬15 min walk
  • ‪箱根暁庵箱根店 - ‬1 min walk

About this property

Yushintei

Ryokan near Hakone Open Air Museum
Yushintei provides an outdoor public bath (no minerals) and more. For some rest and relaxation, visit the outdoor private onsen or the indoor private bath. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Japanese breakfast (surcharge), hot springs on site, and luggage storage
  • A front-desk safe
Room features
All guestrooms at Yushintei have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets and free toiletries
  • 19-inch TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,500 per person
  • Kaiseki meal

Things to do

  • Hot springs

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Spa

  • Hot springs
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 19-inch TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
The property cannot hold luggage before noon.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests with tattoos are welcome to use the onsite public bathing facilities

Property is also known as

Yushintei Inn Hakone
Yushintei Inn
Yushintei Hakone
Yushintei Ryokan
Yushintei Hakone
Yushintei Ryokan Hakone

Frequently asked questions

Is Yushintei pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yushintei?

Self parking is free at this property.

What time is check-in at Yushintei?

Check-in start time: 3 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Yushintei?

Check-out is at 10 AM.

Where is Yushintei located?

Located in Yumoto, this ryokan is within a 10-minute walk of Tamadare Falls, Gyokuren Shrine, and Tenzan Onsen. Sounji Temple and Hakone Toy Museum are also within 1 mi (2 km). Hakone Yumoto Station is 17 minutes by foot.

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Yushintei Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 60 out of 132 reviews
Rating 8 - Good. 42 out of 132 reviews
Rating 6 - Okay. 18 out of 132 reviews
Rating 4 - Poor. 6 out of 132 reviews
Rating 2 - Terrible. 6 out of 132 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ya Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional room with private onsen.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the private onsen traditional room. This was the highlight of our trip. Private open air tub was amazing and would recomend absolutly. Hope to be back one day for another visit
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience. The rooms were very spacious and nicely decorated. The location was a convenient, short walk from the train station but still remote enough to be serene. Very friendly and courteous staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning of our stay, the staff went above and beyond at every opportunity to make sure our needs were met. The food was amazing! They clearly put a lot of time and thought onto the preparation and presentation. The fresh air bath was wonderful and I really enjoyed the onsen as well
Stayed 2 nights in Mar 2025

6/10 Okay

Dana

Liked: Amenities
The staff were extremely friendly and helpful. The property is traditional but tired. Ripped wallpaper, fabric chairs were ripped, and our room smelled musty. We paid extra for a private bath which was lovely but the shower room had mould. The property could be lovely but it needs some work.
Stayed 2 nights in Apr 2025

6/10 Okay

Iris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No WiFi connection provided, I stayed two nights. Only one small & middle size towels provided for private onsen bath which is not enough. The facilities were clean and nice. Staff services were considered helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing room, and great food. Would highly recommend this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alma

Liked: Staff & service, property conditions & facilities
Absolutely loved the experience of having our own private in-room onsen. The staff were extremely nice and helpful even though there was a communication barrier they did everything to makes us feel welcome.
Stayed 1 night in Nov 2024

10/10 Excellent

Shian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Tranquil and Relaxing Traditional Escape

My recent stay at this incredible hotel was nothing short of spectacular. From the moment I arrived, I was immersed in an atmosphere of relaxation and traditional elegance. The beautifully designed room exuded warmth and comfort, with cozy futons that provided a perfect night’s rest. The private wooden onsen was the highlight of the experience—peaceful, rejuvenating, and impeccably maintained. The attention to detail in every corner, from the serene lighting to the spotless and modern bathroom, made the stay feel truly indulgent. The entire experience was flawless, blending Japanese hospitality with an intimate and tranquil retreat. I highly recommend this hotel to anyone looking for a rejuvenating and luxurious getaway. I can’t wait to return!
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really recommended

We had a really nice stay, the staff were extremely accomodating and helpful, despite our extremely limited Japanese! The room was clean and spacious, with many amenities provides. Beds were very comfortable, and we slept really well. We'd recommend this hotel for anyone after a more traditional experience
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Ryokan in Hakone

Amazing stay! Had the full Ryokan experience with dinner, breakfast, and our own private onsen. The staff was super helpful and delivered excellent service. We had our bags shuttled to the Ryokan from Hakone-Yumoto and then walked ourselves later. We later learned there is an onsen shuttle that may have worked… Something to research.
Private patio and onsen
Living room area of room
Bedroom. Note the beds are inset into the floor and do not move
Stayed 1 night in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was so relaxing!! Staff was super nice to us and did their best to communicate in English
Stayed 2 nights in May 2024

8/10 Good

Susanne

Liked: Cleanliness, property conditions & facilities
Ideal for a one night stay…. The private onsen was the true highlight….The daily historic sweets set on the table in the room was a delicious welcome. The kaiseki meals the first time we ate them were absolutely wonderful….However….it was hard to eat them twice…Even though they were beautifully prepared-one can tire from fish, mollusks, fish flavored tofu, raw eggs and seaweed, morning and night…They should switch up the meals daily…Also- drinks should be brought to the meal rather than having to ask for water/tea…The staff appeared new and did not reflect the prior reviews of an elderly couple…They may need additional training….a welcome drink (water/tea) on arrival and asking about if transportation was needed to the station would have been wonderful! (We had heavy backpacks and are in our early 50’s-the mile walk (not flat) was an exercise in tolerance. Overall, we truly deem it to be one of the most authentic experiences we witnessed in Japan. And for one night the meals, sleeping on tatami mats, and private onsen would be 5 stars….For two nights-4 stars….the charm wears thin…however, the price is very fair for what you get-and may not be obtainable in the other surrounding ryokans… I wouldn’t hesitate to stay here to have the authentic Japanese experience you may be seeking…as well as having the private outdoor onsen…
Stayed 2 nights in Mar 2025

4/10 Poor

Olivia

Liked: Cleanliness, amenities
Disliked: Staff & service
Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here!
Stayed 1 night in Apr 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby
Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven!

We had such a nice stay here. It was a real highlight of our trip! The staff was so kind and attentive. And the food--WOW! Our dinner and breakfast was incredible, and only made more wonderful by our private onsen. We only stayed here one night but left wishing we'd booked another night! We can't wait to come back one day. :)
Breakfast
Dinner
Onsen
Stayed 1 night in May 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful, our tub was massive and everything was so clean. It was peaceful and the staff were very friendly and warm. I think the dinner we ate here was on of our best from our trip. Their meals are traditional in both ingredients and setting. It was an amazing experience. If you have the hakone free pass, there is a bus stop close by, or take a short 15 minute scenic walk surrounded by canals, rivers and waterfalls to the local station where there are tons of shops and access to all of the amazing activities that hakone has to offer.
Stayed 2 nights in May 2023

6/10 Okay

Ruyan

Liked: Staff & service, amenities, property conditions & facilities
This is a very traditional hotel: building,condition and service. We were told to be back before 11pm otherwise the gate will be locked. I understand this even though it’s hard if we need to meet friends. The hotel does not keep the baggages after we check out. Very difficult for us because the first day is pouring rain and we could not really travel in Hakone. And therefore, we either check out and take everthing with us or we give luggage’s with form at front desk for luggage delivery with @$9-16 charge when we pick up at station! We decided to check out at 7am with our belongs. I have to say, good indoor outdoor onsen, tatami style traditional overall
Stayed 1 night in Jun 2024

2/10 Terrible

Beniko

Disliked: Staff & service, amenities, property conditions & facilities
I am a native Japanese speaker, and it was my first time traveling in Japan with my kids in 20 years. To ensure that our daily plans were in order, I called this ryokan before booking to confirm the availability of meals with the Expedia plan. The owner assured me that our plan included both dinner and breakfast. However, upon check-in, they informed us that our plan did not include any meals. I explained that during our phone conversation, they had confirmed that two meals were included in the Expedia plan. Although the owner remembered our conversation, she did not serve us any meals, offering only excuses instead. I was really disappointed with this ryokan. One reason for this issue might be that the owners (the Okami and Shujin) are too old to manage the ryokan operation, and there is a lack of appreciation and respect for customers. I recommend that they retire immediately. In addition, I complained to Expedia about this issue, but they did not help me at all. LOL. Here’s the takeaway: Book your hotel directly through the hotel’s website. There is no advantage to using Expedia (or other booking sites).
Stayed 1 night in Jun 2024

10/10 Excellent

Sae Rim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Logan

Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Stayed 1 night in Mar 2025

8/10 Good

Narihiro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

??

料理がとても良かった
Stayed 1 night in Feb 2025