See all properties

The Prince Hakone Lake Ashinoko

Property class: 4

Choose dates to view prices

Photo gallery for The Prince Hakone Lake Ashinoko

A dining table set with plates, cutlery, and a glass, overlooking a lake with mountains in the background. - The Prince Hakone Lake Ashinoko (Hakone)
A hotel with a circular design, surrounded by a lake and trees, with mountains in the background. - The Prince Hakone Lake Ashinoko (Hakone)
A modern indoor area with a wet floor, glass doors, and a view of a body of water outside. - The Prince Hakone Lake Ashinoko (Hakone)
A restaurant interior with brick walls, wooden tables, and a variety of dishes and tableware. - The Prince Hakone Lake Ashinoko (Hakone)
A covered swimming pool with wooden beams and a tiled floor, surrounded by greenery and a view of a mountain. - The Prince Hakone Lake Ashinoko (Hakone)
Located close to Hakone-en Aquarium and Hakone Komagatake Ropeway, The Prince Hakone Lake Ashinoko provides an indoor mineral hot spring (onsen), a grocery/convenience store, and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, Non Smoking, Garden View

A hotel room with two beds, a sofa, a small table, and a TV.

Standard Twin Room, Non Smoking, Garden View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Double Room, Non Smoking

A hotel room with a bed, a chair, a table, and a balcony with a view of trees.

Double Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking, Lake View

A balcony with a view of the sea and trees, a white chair, and a table.

Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(30 reviews)
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, and a chair. There are lamps on each nightstand and a painting on the wall.

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located on a lake, The Prince Hakone Lake Ashinoko is in Motohakone, a neighborhood in Hakone. Hakone Komagatake Ropeway and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Don't miss out on a visit to Hakone-en Aquarium. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Hakone travel guide
Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • A red torii gate leading to a traditional Japanese building with a tiled roof.
    Hakone Komagatake Ropeway
    3 min walk - 0.2 miles
  • Three boats on a calm lake with a mountain in the background.
    Lake Ashi
    5 min walk - 0.3 miles
  • An aquarium with various fish species swimming in large tanks.
    Hakone-en Aquarium
    6 min walk - 0.4 miles
  • Kuzuryu Shrine
    17 min walk - 0.9 miles

Getting around

  • Kowakidani Station
    11 min drive
  • Hakone Miyanoshita Station
    13 min drive
  • Haneda Airport (HND)
    114 min drive

Restaurants

  • 箱根神社 お休処 (権現からめもち)
    4 min drive
  • 芦ノ湖 ラ・テラッツァ (La Terrazza)
    4 min drive
  • レストハウス レイクビュー
    13 min drive
  • 小田急 あしのこ茶屋
    5 min drive
  • ヴェル・ボワ (Vert Bois)
    3 min drive

Similar properties

A modern building with a large entrance and a well-lit pathway leading to it.
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,991 reviews
Hakone Kowakien TEN-YU
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor public bath for men will be closed November 9-November 26, 2026.
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Prince Hakone Lake Ashinoko pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Prince Hakone Lake Ashinoko?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Prince Hakone Lake Ashinoko?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Prince Hakone Lake Ashinoko located?

Located in Motohakone, this spa hotel is within a 5-minute walk of Lake Ashi and Hakone Komagatake Ropeway. Hakone-en Aquarium and Kuzuryu Shrine are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Prince Hakone Lake Ashinoko Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 550 out of 974 reviews
Rating 8 - Good. 294 out of 974 reviews
Rating 6 - Okay. 77 out of 974 reviews
Rating 4 - Poor. 30 out of 974 reviews
Rating 2 - Terrible. 23 out of 974 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with very friendly and helpful staff. I would definitely come stay here again!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Lake view room with a small balcony overlooking the beautiful alpine lake. The breakfast buffet was outstanding.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to relax. Dinner buffet and break fast was great!! The shuttle service is very thank full to be said!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay at. Quiet,
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very spacious. We had a little balcony. Refa blow dryer was a great surprise. Also, drinks in the fridge we're free. Sauna was great as well. Views of Mt. Fuji were unbeatable. The only downside is the food. We dined at the Japanese restaurant and we didn't enjoy the food for the price. We dined at the buffet and felt the same. Hakone is a small town and most of the restaurants close around 3pm so you rely on your hotel for dinner. Which is a shame because we loved everything else.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
A little disappointed with our stay, the staff were lovely we went to the lakeside grill after booking a table, for a buffet it was expensive and the food was subpar and not as advertised on the video signs. As the weather wasn’t favourable we decided to leave early and didn’t even stay for breakfast. There is a lot of potential for improvement it needs reinvestment and an update it’s in a wonderful place but needs to match that with amenities.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing staff and super clean
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service The hotel is a bit old but everything is well maintained The room is quiet pricy
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nich and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful and peaceful. The outside onsen is very nice. The food was good. Staff were great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Loved the onsen and dinner experience at the Japanese restaurant on site. Also very easy access to Mt Komagatake Ropeway, where we got excellent views to Mt Fuji at the top!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view great staff great food
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake Side Grill dinner and breakfast smorgasboards - was well worth the money — room was roomy and comfortable - view was spectacular
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at The Prince. The hotel has little extra touches that make this a luxurious stay. The onsen is lovely with a great range of toiletries and The Lakeside Grill serves a delicious buffet dinner. Due to the location we opted against the Hakone loop with tons of tourists instead we did the boat cruise and ropeway from right next to the hotel. We also did the forest walk to the shrine (take water with you). A quiet area but perfect for a break after the craziness of Tokyo. Wished we were there for longer.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, beautiful location - really great and attentive staff.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The setting is absolutely beautiful, right on the lake with gorgeous views from our balcony\. I also had excellent massage-I highly recommend the spa, although unfortunately, I don’t remember the name of the massage therapist\. Downside The overall service was lacking, especially at the front desk, where agents barely spoke English, which made communication difficult\. Additionally, the hotel is in desperate need of renovation\. The room felt old and tired and could really use an update\. This hotel has the potential to be amazing if they address these issues and invest in improving the rooms and overall service\.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great hotel very special location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at this beautiful lake side hotel. Fabulous breakfast and we also stayed for the grill buffet in the evening which was great. The onsen was great too with an amazing setting. Thank you.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice, the view was pretty, and there were many things free of charge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Lake Ashi and Mt Fuji from our balcony. Great buffet breakfast. Staff were helpful. Nice big room with all amenities. Open air onsen was a new experience for me that i really enjoyed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel! The breakfast was amazing.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Pros: -Staff were all very friendly and helpful -The room was very impressive -The view from the rooms and hotel are stunning -Transportation is available at the hotel if needed -beds are very comfortable compared to other places I’ve stayed at in japan Cons: -It’s a bit of a drive if you want to get to any of the towns nearby, but that seclusions from them also has its own charm to it Overall I loved this hotel and it’s been my favorite in Japan so far so I had to give it 5 stars
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The meals were very good and the location was superb. We enjoyed being able to walk by the water and also enjoyed spectacular views of Mt Fuji during our stay. Would definitely recommend this hotel.
Stayed 2 nights in Nov 2025