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Tsumugi

Property class: 2.5

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Free toiletries, hair dryer, slippers, bidet - Tsumugi (Hakone)
Front of property - evening/night - Tsumugi (Hakone)
Deluxe Japanese Style Twin Room | Premium bedding, down comforters, in-room safe, soundproofing - Tsumugi (Hakone)
Reception - Tsumugi (Hakone)
Front of property - Tsumugi (Hakone)
In the center of Hakone, Tsumugi offers a peaceful retreat with indoor mineral hot springs for relaxation. The tranquil garden and scenic terrace enhance the rejuvenating waters, creating an experience guests remember long after their visit.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

View all photos for Japanese Style Twin Room

Japanese Style Twin Room | Premium bedding, down comforters, in-room safe, soundproofing

Japanese Style Twin Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Japanese Style Twin Room

Deluxe Japanese Style Twin Room | Premium bedding, down comforters, in-room safe, soundproofing

Deluxe Japanese Style Twin Room

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Western Style Twin Room

Western Style Twin Room | Premium bedding, down comforters, in-room safe, soundproofing

Western Style Twin Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Gora, a neighborhood in Hakone, is home to Tsumugi. Hakone Gora Park and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Open Air Museum and Hakone Hot Springs are two other places to visit that come recommended. Visit our Hakone travel guide
Map
1322-23 Gora, Hakone, Kanagawa, 2500408

What's nearby

  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Sengokuhara Onsen
    Sengokuhara Onsen
    2 min walk - 0.1 miles
  • Ōwakudani
    Ōwakudani
    5 min walk - 0.3 miles
  • Hakone Gora Park
    Hakone Gora Park
    3 min drive - 1.0 mile
  • Hakone Kowakien Yunessun
    Hakone Kowakien Yunessun
    3 min drive - 1.3 miles

Getting around

  • Kowakidani Station
    5 min drive
  • Hakone Miyanoshita Station
    7 min drive
  • Haneda Airport (HND)
    138 min drive

Restaurants

  • 大涌谷 駅食堂
    4 min drive
  • 涌わくキッチン
    4 min drive
  • 箱根餃子センター
    5 min drive
  • Coffee Camp
    5 min drive
  • 蕎麦 貴賓館
    4 min drive

About this property

Tsumugi

Hotel near Ōwakudani
Located close to Hakone Gora Park and Hakone Kowakien Yunessun, Tsumugi provides an indoor mineral hot spring (onsen), a terrace, and a garden. For some rest and relaxation, visit the hot springs. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self parking
  • Hot springs on site, a vending machine, and barbecue grills
Room features
All guestrooms at Tsumugi feature comforts such as premium bedding and air conditioning, in addition to amenities like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Hot spring

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:00 PM
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

TSUMUGI Resort Hakone
TSUMUGI Hakone
TSUMUGI Hotel
TSUMUGI Hakone
TSUMUGI Hotel Hakone

Frequently asked questions

Is Tsumugi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tsumugi?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at Tsumugi?

Check-out is at 10:00 AM.

Where is Tsumugi located?

Located in Gora, this spa hotel is within 1 mi (2 km) of Ōwakudani and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 3 mi (5 km). Hakone Gora Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tsumugi Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

gao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staffs. We like here
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dangel

Liked: Cleanliness, amenities, property conditions & facilities
Zuvorkommend, freundlich und immer darauf bedacht den Wünschen und Ansprüchen des Gastes unaufgefordert entgegen zu kommen. Ein großartiges Erlebnis !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

宏卓

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が最高。スタッフの対応もとてもよい。 18：45開始指定の夕食で、最初の料理(前菜)の提供が19：00。これは遅い。 料理は朝夕、量・質ともによかった。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities
Wer traditionelle japanische Kultur erleben will, ist hier genau richtig. Egal ob Badekultur in den nach Geschlechtern getrennten Räumlichkeiten inkl. heißer Quellen, das inklusive traditionelle Mehrgänge Menü sowohl zum Frühstück als auch Abendessen, oder auch die Gewohnheit, die Schuhe schon am Eingang auszuziehen - hier stimmt alles. Und das Personal ist Mega bemüht und Dank Translator App konnten wir sehr gut kommunizieren. Der Koch hat, nachedem wir am Check-Inn gesagt haben, dass ein Gast Veganer ist, innerhalb kurzer Zeit für alle Abende und Frühstück eas tolles, traditionell japanisches gezaubert. Auch, wenn wir erst mühsam erklären mussten, was vegan bedeutet🤗 Einzig wer gerne eine eigene Dusche auf dem Zimmer hätte, oder eine europäische Frühstücksvariante sucht, ist hier falsch.
veganes Hauptgericht links, regulär rects
Heiße Quellen in Hakone
reguläres Frühstück
reguläre Vorsprisr
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

異次元の感動の料理に驚き

今まで食べたことがないような料理が満載でした。味にうるさい妻も大変喜んでました。掃除もきれいに行き届いてました。夏ですと、大文字の山焼きがきれいに見えるそうです。
Stayed 1 night in Jan 2025
Verified

8/10 Good

みき

Liked: Staff & service
温泉は気持ちよかったです
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

つむぎ

周りの環境もスタッフもいい感じでした。
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
アットホームで温かい旅館。
Stayed 1 night in Jan 2019
Verified

8/10 Good

hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見晴らしの良いお宿でした。従業員の方も丁寧でアットホームな感じが好感を持てました。お部屋も広々としており快適でした。お風呂は源泉掛け流しという事で少し熱めで気持ちよかったです。作りは全体的に簡素で露天風呂があったらな、という感じでした。ハイシーズンとは言え、素泊まりにしてはちょっと高かったかなという感想です。
Stayed 1 night in Nov 2018
Verified

8/10 Good

しんのすけ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋、食事、お風呂、おもてなし、全て良し。洗面所の照明が暗すぎかなぁ。
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Saori

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025