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The Hiramatsu Hotels & Resorts Sengokuhara

4.5 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for The Hiramatsu Hotels & Resorts Sengokuhara

Italian cuisine
Front of property - evening/night
Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Junior Suite (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 81 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 76 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 69 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Map
1245-337 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • Ōwakudani - 4 min drive - 1.9 miles
  • Pola Museum of Art - 6 min drive - 2.9 miles
  • Lake Ashi - 6 min drive - 1.1 miles
  • Hakone Shrine - 8 min drive - 4.6 miles
  • Hakone Open Air Museum - 10 min drive - 4.3 miles

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬4 min drive
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬6 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

Luxury hotel near Ōwakudani
Located close to Sengokuhara Susuki Prairie and Pola Museum of Art, The Hiramatsu Hotels & Resorts Sengokuhara provides free English breakfast, an outdoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the outdoor hot springs, and indulge in a facial or a body treatment. The on-site restaurant, Italian Restaurant, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.
Other perks at this hotel include:
  • Free self parking
  • Hot springs on site, an elevator, and a front-desk safe
  • Multilingual staff, a 24-hour front desk, and luggage storage
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with spring water tubs and designer toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 25,300; reservation required

Restaurants on site

  • Italian Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor hot spring

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 109 ºF
  • In-room massages
  • Outdoor hot spring
  • Public outdoor mineral hot springs (onsen)
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 25300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA
HIRAMATSU HOTELS RESORTS SENG
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hakone
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel Hakone

Frequently asked questions

Is The Hiramatsu Hotels & Resorts Sengokuhara pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hiramatsu Hotels & Resorts Sengokuhara?

Self parking is free at this property.

What time is check-in at The Hiramatsu Hotels & Resorts Sengokuhara?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at The Hiramatsu Hotels & Resorts Sengokuhara?

Check-out is at 11 AM.

Where is The Hiramatsu Hotels & Resorts Sengokuhara located?

Located in Sengokuhara, this luxury hotel is 0.8 mi (1.3 km) from Sengokuhara Susuki Prairie and within 3 mi (5 km) of Ōwakudani and Pola Museum of Art. Hakone Open Air Museum and Lake Ashi are also within 6 mi (10 km).

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The Hiramatsu Hotels & Resorts Sengokuhara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 62 reviews
Rating 8 - Good. 12 out of 62 reviews
Rating 6 - Okay. 2 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

an delightful experience. The food is excellent.
Stayed 1 night in May 2024

10/10

This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Stayed 4 nights in Jun 2023

10/10

This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Stayed 1 night in Mar 2024

8/10

As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
Stayed 1 night in Oct 2024

10/10

食事も設備も最高でした。妊娠中に利用したということもあり、食事のメニューについても細かく確認していただいたり、イスに座るときにもクッションを借りれたりとかなり配慮いただけました。子連れでもきている人が多いようなのでまた利用したいと思います。
Stayed 1 night in Apr 2025

10/10

Stayed 2 nights in Mar 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Oct 2024

10/10

連續住了三晚，客制的餐點，服務非常優。
Stayed 3 nights in Jul 2024

8/10

リゾート言っているのに、くつろげない
Stayed 1 night in Jun 2024

4/10

お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
Stayed 1 night in May 2024

10/10

所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！
Stayed 1 night in May 2024

8/10

Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Feb 2024

10/10

Stayed 2 nights in Feb 2024

10/10

Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Nov 2023

2/10

Stayed 1 night in Oct 2023

10/10

Stayed 1 night in Oct 2023

10/10

這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的，服務品質，環境，設施，用料也優。 維ㄧ美中不足的是，已經告知不吃豬肉，但早餐豬肉成分還是很多。可惜。
Stayed 2 nights in Sep 2023

6/10

値段は安くないけど想像していたよりも部屋は狭い
Stayed 1 night in Jun 2023

10/10

Stayed 1 night in May 2023

10/10

今回はオーベルジュということで 家族でお食事を堪能…はもちろんですが、お部屋の温泉もまた最高でした。 完全にオーベルジュのハードル上がりました。 ウェルカムドリンクからディナー、朝食に至るまで、舌でも眼でもお食事を堪能致しました。 お部屋の浴槽があるスペースの床には床暖房があり、 庭に向かって窓がフルオープンにしても、寒さは感じず、 バスタブの中から感じる冷たい風が心地良いです。 お部屋なのに露天風呂？ でもプライバシーがしっかり確保されているのも安心です。
Stayed 1 night in Apr 2023