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Shirayu no Yado Yamadaya

3.0 star property
Ryokan with a full-service spa, near Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Shirayu no Yado Yamadaya

Hot springs
Hot springs
In-room safe, blackout drapes, free WiFi, bed sheets
[Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View | In-room safe, blackout drapes, free WiFi, bed sheets
Hot springs
Shirayu no Yado Yamadaya offers a peaceful escape amid natural beauty. Guests can relax in the indoor mineral hot spring or book a massage after exploring. Free WiFi, karaoke options, and helpful staff with local recommendations are available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Twin Room, Great view, No Restaurants nearby, Check-in until 6PM

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Electric kettle
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room, Great view, No Restaurants nearby, Check-in until 6PM

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Electric kettle
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for [Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View

[Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View | In-room safe, blackout drapes, free WiFi, bed sheets

[Limited to One Room] Top Floor Room with a Private Hot Spring, Scenic View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Electric kettle
Daily housekeeping
  • 32 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom

Dining

Japanese-Style Room with Shared Bathroom

  • Sleeps 4

[Limited To One Room] Top Floor Room With A Private Hot Spring, Scenic View

  • Sleeps 6

Compact Japanese-Style Room With Mountain View

  • Sleeps 2

Japanese Style Twin Room, Great View, No Restaurants Nearby

  • Sleeps 2

Japanese-Style Room

  • Sleeps 2

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About the neighborhood

Map
1320-907 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 20 min walk - 1.1 miles
  • Ōwakudani - 1 min drive - 0.5 miles
  • Hakone Open Air Museum - 4 min drive - 1.3 miles
  • Hakone Ropeway - 5 min drive - 2.3 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min drive
  • Haneda Airport (HND) - 86 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬5 min drive
  • ‪箱根餃子センター - ‬4 min drive
  • ‪Gora Brewery And Grill - ‬19 min walk
  • ‪鮨・天麩羅 風月 - ‬4 min drive
  • ‪Coffee Camp - ‬4 min drive

About this property

Shirayu no Yado Yamadaya

Ryokan near Ōwakudani
Close to Hakone Gora Park and Hakone Kowakien Yunessun, Shirayu no Yado Yamadaya provides amenities like an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking and extended parking
  • Free train station pick-up, karaoke, and smoke-free premises
  • Luggage storage, a gift shop, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Shirayu no Yado Yamadaya have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Shower/tub combinations and free toiletries
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free covered self parking on site
  • Free covered extended parking on site
  • Limited onsite parking

Food and drink

  • Kaiseki meal

Things to do

  • Full-service spa
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
The entrance to this property is closed from 11 PM-7 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shirayu no Yado Yamadaya Inn Hakone
Shirayu no Yado Yamadaya Inn
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan
Shirayu no Yado Yamadaya Hakone
Shirayu no Yado Yamadaya Ryokan Hakone

Frequently asked questions

Is Shirayu no Yado Yamadaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shirayu no Yado Yamadaya?

Self parking and extended parking are free at this property.

What time is check-in at Shirayu no Yado Yamadaya?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Shirayu no Yado Yamadaya?

Check-out is at 10 AM.

Where is Shirayu no Yado Yamadaya located?

Located in Gora, this spa ryokan is within a 15-minute walk of Sengokuhara Onsen, Ōwakudani, and Hakone Gora Park. Hakone Kowakien Yunessun is 1.2 mi (1.9 km) away. Hakone Gora Station is 21 minutes by foot.

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Reviews

Shirayu no Yado Yamadaya Reviews

8.2

Very Good

7.0

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 60 out of 140 reviews
Rating 8 - Good. 49 out of 140 reviews
Rating 6 - Okay. 20 out of 140 reviews
Rating 4 - Poor. 5 out of 140 reviews
Rating 2 - Terrible. 6 out of 140 reviews

Reviews

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for the authentic Ryokan experience. It has an authenticity to it that the fancier places don't. Staff and service were amazing. Onsen were great with some fantastic views. Definitely a must if staying overnight in Hakone area.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, room comfort
We had the loveliest night here, and the service was fantastic. We found the main lady who looked after us to be wonderful, fun, friendly and very caring. The inn may be a bit older but it was cosy and comfortable. It could use perhaps a little renovation, but won't stop us from staying again when we return!
Stayed 1 night in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing. All staff was exceptionally kind and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Janos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Dinner and breakfast amazing.
Stayed 1 night in Oct 2022

10/10 Excellent

Parichat

Liked: Cleanliness, staff & service, property conditions & facilities
My parent greatly appreciate the beautiful scenery from the room window, and they find the staff very attentive and the environment safe.
Stayed 2 nights in Apr 2024

10/10 Excellent

CHING HOI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have car to take us to check-in
Stayed 2 nights in Jul 2024

8/10 Good

Anna

Liked: Staff & service

Just OK

This Ryokan is up in the hills, far from anything except the Hakone cable car and ropeway. It is very authentic I am sure but very dated. The food was off in my opinion but I am not a fan of raw, fishy things that I don't know what they are. They try and explain but still a mystery on some of the items. You eat in your room on the floor which for a westerner was not comfortable however I realize it is their custom.
Stayed 1 night in Apr 2025

8/10 Good

Abbie

Liked: Staff & service, room comfort
The workers are very friendly and the food is great but the cleanliness is not very good.
Stayed 2 nights in May 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Eh

Room was very dirty, spider webs all over at the top. Private bath is tiny. Dinner was ok but breakfast was ehhh. It was very dissapointing. Have been excited to go to a ryokan for years and dont think ill give another one a go
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
Stayed 1 night in May 2024

6/10 Okay

Irvin

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Would be much better if they cleaned better.

The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
Stayed 1 night in Sep 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
Stayed 1 night in Oct 2023

6/10 Okay

Giwon

Liked: Staff & service
관광지가 옆에 있어 좋았지만 시설이 좀 낙후되었어요
Stayed 1 night in Oct 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
The staff that set up our meals was the best we have ever had she flew down the stairs with our shoes at lightening speed and explained every meal with a huge smile
Stayed 2 nights in Oct 2025

10/10 Excellent

Mykhailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanesse style hotel with perfect dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and exceptional service. Highly recommend you visit!
Stayed 1 night in May 2025

6/10 Okay

KOHEI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
バスがカビだらけ、駐車しずらい
Stayed 1 night in May 2025

8/10 Good

Shai

Liked: Staff & service, property conditions & facilities, room comfort
Overall this was a good stay This was our first time in a Ryokan so we were not sure what to expect. The staff was very nice and welcoming, and catered to our every need. The room was in traditional style where you sleep on futons, and have breakfast and dinner served to your room by the nice lady that is with you through your whole stay. Bathroom has a japanese toilet, and there is no shower in the room, instead you shower in the Onsen. What we did is use the Onsen, then have the evening shower, and eat dinner. The food served is traditional, and for some can be challenging, but in my opinion most of what we had was tasty. You can also talk to the hotel if you have certain requirements or prefer something different and a bit more western. The futons were OK, and there were extra pillows in the closet. The onsen is nice and relaxing. The location is also very good because it's right next to the Hakone Ropeway station. The hotel is quite old and not renovated, but in my opinion, it adds to the "magic" of experiencing a traditional stay. However, it can be cleaner. Overall a good stay, and we thank the hotel staff and the nice lady who was with us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper Ryokan Inn experience with all the meals and hot tubs.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful; quaint and traditional.
Stayed 2 nights in Mar 2025

8/10 Good

San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay
Stayed 1 night in Mar 2025

8/10 Good

??

従業員の方は全員外国の方でしたが、丁寧な言葉遣いで頑張っておられました。食事も食べ切れないほどの量でなく、十分でしたが、若い方には少し物足りないかもしれません。 お風呂のマットがいつもビシャビシャだったのが残念でした。
Stayed 1 night in Feb 2025

8/10 Good

じゅんいち

Disliked: Property conditions & facilities
建物が古いから生活音が気になる方は注意
Stayed 1 night in Feb 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Japanese rooms, well heated and food is amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

SEONGTAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치좋고, 가격좋고, 분위기 좋고요.

너무 친절하고 위치도 좋아서 잘 이용했습니다.
Stayed 1 night in Nov 2024

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