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Rakuten STAY VILLA Hakone Sengokuhara

4.0 star property

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Photo gallery for Rakuten STAY VILLA Hakone Sengokuhara

Separate tub and shower, spring water tub, rainfall showerhead - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)
Exterior - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)
Terrace/patio - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)
Separate tub and shower, spring water tub, rainfall showerhead - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)
3 bedrooms, desk, laptop workspace, blackout drapes - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)
Rakuten STAY VILLA Hakone Sengokuhara provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

3 bedrooms, desk, laptop workspace, blackout drapes

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free WiFi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace | 3 bedrooms, desk, laptop workspace, blackout drapes

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

8.0 out of 10
Very good
(2 reviews)
  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free WiFi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

3 bedrooms, desk, laptop workspace, blackout drapes

[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free WiFi

View all photos for [North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

3 bedrooms, desk, laptop workspace, blackout drapes

[North Wing] Basic Villa, Non Smoking, No pets allowed, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free WiFi

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

3 bedrooms, desk, laptop workspace, blackout drapes

[South Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free WiFi

View all photos for Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102) | 3 bedrooms, desk, laptop workspace, blackout drapes

Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free WiFi

View all photos for [South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed | 3 bedrooms, desk, laptop workspace, blackout drapes

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free WiFi

View all photos for [South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

In-room dining

[South Wing] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds
  • Free WiFi

View all photos for (North Wing 101) Maisonette with Terrace (No-Pets Allowed)

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 101) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • Free WiFi

View all photos for (North Wing 105) Maisonette with Terrace Pet Friendly

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 105) Maisonette with Terrace Pet Friendly

  • Sleeps 10
  • Free WiFi

View all photos for (North Wing 103) Maisonette with Terrace (No-Pets Allowed)

3 bedrooms, desk, laptop workspace, blackout drapes

(North Wing 103) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • Free WiFi

About the neighborhood

Sengokuhara, a neighborhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed. Visit our Hakone travel guide
View more Vacation Homes in Hakone
Map
1246-748 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • Sengokuhara Onsen
    Sengokuhara Onsen
    1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Sengokuhara Susuki Prairie
    Sengokuhara Susuki Prairie
    8 min walk - 0.4 miles
  • Daihakone Country Club
    8 min walk - 0.4 miles
  • Lalique Museum Hakone
    5 min drive - 1.5 miles

Getting around

  • Kowakidani Station
    12 min drive
  • Hakone Miyanoshita Station
    13 min drive
  • Haneda Airport (HND)
    124 min drive

Restaurants

  • 桃源台ビューレストラン
    5 min drive
  • じねんじょ蕎麦 箱根九十九
    4 min drive
  • いろり茶屋
    4 min drive
  • CAFE TUNE
    5 min drive
  • The Dining 四季彩
    3 min drive

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  • Washer
  • Dryer
  • Parking included
  • Free WiFi
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Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)
  • Private outdoor hot tub

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Griddle
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Outdoor areas

  • Barbecue grill
  • Deck/patio

Laundry

  • All-in-one washer/dryer
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Vending machine

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 6 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Rakuten STAY VILLA Hakone Sengokuhara pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rakuten STAY VILLA Hakone Sengokuhara?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Rakuten STAY VILLA Hakone Sengokuhara?

Check-out is at 10:00 AM.

Where is Rakuten STAY VILLA Hakone Sengokuhara located?

Located in Sengokuhara, this vacation home is steps from Sengokuhara Onsen and 2.1 mi (3.4 km) from Lake Ashi. Daihakone Country Club and Sengokuhara Susuki Prairie are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rakuten STAY VILLA Hakone Sengokuhara Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Amenities

9.2

Property conditions & facilities
Rating 10 - Excellent. 119 out of 181 reviews
Rating 8 - Good. 47 out of 181 reviews
Rating 6 - Okay. 7 out of 181 reviews
Rating 4 - Poor. 5 out of 181 reviews
Rating 2 - Terrible. 3 out of 181 reviews

Reviews

Verified

10/10 Excellent

Vince Jarel

Liked: Cleanliness, check-in, communication, listing accuracy
The best. It was great!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Carlton

Liked: Cleanliness, check-in, communication, listing accuracy
Wonderful natural private been. Free parking. Super clean spacious. Perfect place to base out of for lake ashi
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in & an incredible indoor onsen space.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aniruddha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Check in was smooth and the house was spotless. Great amenities.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

YVONNE

Liked: Cleanliness, amenities, communication
Nice layout, comfortable beds, nice kitchen area
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large, clean, stylish. Beautiful location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Amazing, best stay we have ever had in our lives so far. Heated floors, projector, natural hot spring water bath that’s private, heating, 6 sleeping spaces, etc. massage chair was broken.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
100 % everything is perfect, the onsen, the location. Everything clean and functional!!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was bright and spacious. Amenities abundant. The In unit ♨️ hos spring bath was delightful. There was just so much to lobe and enjoy. Close to the bus route. Staff was very helpful with any and all my questions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, listing accuracy
Super nice place. Like one of the nicest places I’ve stayed. 10/10 on the actual unit and amenities. But. The communication with the company was a challenge. The confirmation email they send comes from a non-functioning email. The message function on Expedia isn’t answered in a timely manner. And they are completely inflexible with early check-ins. So even though our room was clean and ready, we were forced to sit on the ground outside of the room until exactly 3pm. The bus drops you on the side of a mountain road. With our bags. So we didn’t really have a choice. It would have been nice for them to have some flexibility (we would have happily paid more for the early check-in) or at least have a way to get in touch with the company with a timely response to clarify the zero flexibility. If you come here, don’t show up even 1 minute early. And ideally come with a car. It’s possible on public transport but it was… alarming to just be dropped on the side of a busy mountain road.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous location and property with a private onsen. If you are looking for a private onsen option that allows you to onset with your family members, this is great. The property was a great size and was far larger than any hotel options that we looked at in a similar category for the region. Clean, and comfortable. It is a little walk away from a convenience store (10 mins), and a bus ride away from most food options. However, it is on several bus routes and was close to attractions in the area. Highly recommend. They do not allow late check out or baggage storage.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great furnishings. We enjoyed the indoor onsen, which was already on for us at the right temperature when we arrived. The property has a manual in English which allowed us to understand how to operate all of the major appliances like the microwave oven and the washer / dryer. The check-in process was the most involved of any property we stayed in in Japan.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
This place was great for my family and I. They loved the private onsen and overall it was mostly clean. The only downside was the mold on the ceiling in the upstairs bathroom. But other than that, we loved it here.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful home! Great location! Clean! Clear communication! Would love to stay here again!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Todd

Liked: Cleanliness, room comfort, communication
Great amenities, spacious villa with a private onsen bath. If I had one criticism, the main bathroom had a musty, wet rag odor indicating possible mold/mildew growth. Suggest management use bleach solution or a power jet washer to thoroughly clean the bathroom areas. Other than that, family had a good stay and u recommend this property.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Fanlong

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
We like the big space in the house. And it's very comfortable. But the hot water is not adequate. The water became cold suddenly during the shower.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Anna Graziella Saguin

Liked: Cleanliness, check-in, communication, listing accuracy
Great place for a large group or family. Bus stop is right outside, convenience store one bus stop away. It is further away from the touristy areas, but that was what we wanted. Private indoor/outdoor onsen is a plus. They provide all the basics needed for everyday hygiene, and cooking. We definitely enjoyed our stay.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities, communication
good location to drive to all tourist spots.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shad

Liked: Cleanliness, amenities, property conditions & facilities, communication
LOVED the onsen bath, netted area for kids sleeping, and the projection TV. Would stay here again.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

carlos tejada

Liked: Cleanliness, property conditions & facilities, communication
Nice place is new love
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern property with its own private onsen. Loved staying here.
Verified

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
The bathroom was amazing! I did not like that the fireplace was not functional and they should have been communication and compensation regarding that just like the broken massage chair. If no luggage accommodation is going to be offered then alternatives should be proposed! It is silly in a smaller city to not offer luggage drop off.
Beautiful upstairs views
Stayed 1 night in Feb 2026
Verified

8/10 Good

Biqi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place itself is excellent, you have everything you need there. It will be great if there’s a better clothes drying system, there’s a way to dry clothing with the heater, but no instructions so you have to figure it out. Also, the hot spring is super hot, if you have kids, be mindful of the faucet.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Alesya

Disliked: Cleanliness, amenities, communication
Disgusting yellow stains on pillows, AC blows out dead fish smell, fireplace doesn’t work, massage chair doesn’t work, baths are smaller than pictured with no window. False advertising, what you see is not what you get and they charge an arm and a leg just to gaslight you
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, amenities, property conditions & facilities
A bit hard to get to as there are many Rakuten Stays in the area so it can get a bit confusing as you are driving into the area to find which lodge is the one you have booked. Also there was a whole in the concrete of our entrance of our bnb and a cricket had made its nest there, so we could hear the cricket the entire night very loudly.
Stayed 1 night in Sep 2025