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Aparthotel

Rakuten STAY Hakone Susuki Grass Fields

4.0 star property
Aparthotel units in Hakone with kitchens and spring water baths

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Photo gallery for Rakuten STAY Hakone Susuki Grass Fields

Front of property
In-room dining
Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets
1 bedroom, individually furnished, free WiFi, bed sheets
Located close to Lake Ashi, Rakuten STAY Hakone Susuki Grass Fields has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

View all photos for 2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed / 6 people capacity, Non Smoking

Highlights

Deck/patio
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
Hair dryer
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for 2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

2 Double Beds + 2 Single Bed (Dog-Friendly) / 6 people capacity, Non Smoking

Highlights

Yard
Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Stayable Showroom / 6 people capacity, Non Smoking

Stayable Showroom / 6 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Stayable Showroom / 6 people capacity, Non Smoking

Highlights

Deck/patio
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
Hair dryer
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Heated floors

Queen Beds + Raised Floor Area / 4 people capacity, Non Smoking

Highlights

Deck/patio
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
Hair dryer
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for Family Room / 4 people capacity, Non Smoking

Family Room / 4 people capacity, Non Smoking | 1 bedroom, individually furnished, free WiFi, bed sheets

Family Room / 4 people capacity, Non Smoking

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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About the neighborhood

Map
1246-80 Rokurobee, Sengokuhara,, Hakone, Kanagawa, 250-0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Hakone Venetian Glass Museum - 3 min drive - 1.2 miles
  • Pola Museum of Art - 4 min drive - 1.5 miles
  • Hakone Kowakien Yunessun - 9 min drive - 3.7 miles
  • Ōwakudani - 9 min drive - 2.7 miles

Getting around

  • Hakone Gora Station - 10 min drive
  • Kowakidani Station - 12 min drive
  • Haneda Airport (HND) - 120 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬3 min drive
  • CAFE TUNE
  • ‪グランリヴィエール箱根 - ‬3 min walk
  • ‪はこねずし - ‬17 min walk
  • ‪The Dining 四季彩 - ‬3 min drive

About this property

Rakuten STAY Hakone Susuki Grass Fields

Aparthotel units in Hakone with kitchens and spring water baths
This smoke-free aparthotel features free self parking and a vending machine. Each apartment boasts a spring water bath and a heated floor, while offering a kitchen and a refrigerator. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include free WiFi and a stovetop.
Rakuten STAY Hakone Susuki Grass Fields offers 20 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include rice cookers and hair dryers.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Paper towels
  • Rice cooker
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Heated floor

Outdoor areas

  • Deck/patio

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Vending machine
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Electric car charging station
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Hakone Susuki Grass Fields Hakone
Rakuten STAY Hakone Susuki Grass Fields Aparthotel
Rakuten STAY Hakone Susuki Grass Fields Aparthotel Hakone

Frequently asked questions

Is Rakuten STAY Hakone Susuki Grass Fields pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rakuten STAY Hakone Susuki Grass Fields?

Self parking is free at this property.

What time is check-in at Rakuten STAY Hakone Susuki Grass Fields?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Hakone Susuki Grass Fields?

Check-out is at 10:00 PM.

Where is Rakuten STAY Hakone Susuki Grass Fields located?

Located in Sengokuhara, this aparthotel is steps from Sengokuhara Onsen and 2.5 mi (4.1 km) from Lake Ashi. Sengokuhara Susuki Prairie and Daihakone Country Club are also within 10 minutes.

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Rakuten STAY Hakone Susuki Grass Fields Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ATSUKI

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
ペット同伴できること。
Stayed 1 night in Aug 2025

8/10 Good

MISUMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
とても快適に過ごせました。温泉も良かったです。
Stayed 1 night in Aug 2025

8/10 Good

MEGUMI

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 1 night in Jul 2025

8/10 Good

SATOSHI

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 1 night in Jul 2025