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Onsen Ryokan Mitake

3.5 star property
Find serenity at this ryokan surrounded by nature's splendor. Refresh your senses with an outdoor onsen soak and unwind over games.

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Japanese Style Room for 2 Guests | Down comforters, in-room safe, blackout drapes, free WiFi - Onsen Ryokan Mitake (Hakone)
Pool - Onsen Ryokan Mitake (Hakone)
Exterior - Onsen Ryokan Mitake (Hakone)
Down comforters, in-room safe, blackout drapes, free WiFi - Onsen Ryokan Mitake (Hakone)
Dining - Onsen Ryokan Mitake (Hakone)
Near Ōwakudani and Hakone Kowakien Yunessun, Onsen Ryokan Mitake offers a serene retreat with an indoor public bath and garden. Unwind in the outdoor private onsen or indulge in a rejuvenating massage, then enjoy table tennis, games, or simply stay connected with free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Room options

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Showing 2 of 2 rooms

View all photos for Japanese Style Room for 2 Guests

Japanese Style Room for 2 Guests | Down comforters, in-room safe, blackout drapes, free WiFi

Japanese Style Room for 2 Guests

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 2 Twin Futons

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Japanese Style Room for 5 Guests | Down comforters, in-room safe, blackout drapes, free WiFi

Japanese Style Room for 5 Guests

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • Sleeps 5
  • 5 Twin Futons

About the neighborhood

Located in Sengokuhara, a neighborhood in Hakone, Onsen Ryokan Mitake is in the mountains and in a national park. The area's natural beauty can be seen at Ōwakudani and Fuji-Hakone-Izu National Park, while Pola Museum of Art and Hakone Open Air Museum are cultural highlights. Traveling with kids? Don't miss Hakone Kowakien Yunessun. Take an opportunity to explore the area for water adventures such as fishing. Visit our Hakone travel guide
Map
937 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • Sengokuhara Onsen
    Sengokuhara Onsen
    1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Sengokuhara Susuki Prairie
    Sengokuhara Susuki Prairie
    9 min walk - 0.5 miles
  • Ōwakudani
    Ōwakudani
    3 min drive - 1.5 miles
  • Hakone Venetian Glass Museum
    8 min walk - 0.4 miles

Getting around

  • Kowakidani Station
    7 min drive
  • Hakone Miyanoshita Station
    9 min drive
  • Haneda Airport (HND)
    101 min drive

Restaurants

  • 銀の穂
    14 min walk
  • The Dining 四季彩
    9 min walk
  • CAFE TUNE
    18 min walk
  • じねんじょ蕎麦 箱根九十九
    4 min walk
  • いろり茶屋
    3 min walk

About this property

Onsen Ryokan Mitake

Family-friendly ryokan near Pola Museum of Art
Located close to Ōwakudani and Hakone Kowakien Yunessun, Onsen Ryokan Mitake provides an indoor mineral hot spring (onsen) and a garden. For some rest and relaxation, visit the outdoor private onsen or 24-hour public bath, and indulge in a massage. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Local cuisine breakfast (surcharge), meeting rooms, and a front-desk safe
  • Luggage storage, a vending machine, and a water dispenser
Room features
All guestrooms at Onsen Ryokan Mitake offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs, children's slippers, and children's dinnerware
  • Down comforters and free extra futons
  • Toilets with electronic bidets, children's robes, and free toiletries
  • 30-cm flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,100 for children
  • Hosted evening meal available daily for a fee of JPY 5,000; reservation required
  • Tea service

Things to do

  • Games
  • Table tennis
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Children's games
  • High chair
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • 24-hour public bath
  • In-room massages
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Built in 100
  • Designated smoking areas
  • Genkan (entryway)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free extra futon

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-cm flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • LED lighting
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Breakfast is not included in the breakfast rates for children ages 0-5. Breakfast for children ages 0-5 is available only by reservation and must be requested in advance of arrival.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 2500 for adults and JPY 1100 for children
  • Hosted evening meal: JPY 5000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Onsen Ryokan Mitake Hakone
Onsen Mitake Hakone
Onsen Mitake
Onsen Ryokan Mitake Ryokan
Onsen Ryokan Mitake Hakone
Onsen Ryokan Mitake Ryokan Hakone

Frequently asked questions

Is Onsen Ryokan Mitake pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Onsen Ryokan Mitake?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Onsen Ryokan Mitake?

Check-out is at 10 AM.

Where is Onsen Ryokan Mitake located?

This family-friendly Hakone ryokan is located in a national park, 0.9 mi (1.5 km) from Pola Museum of Art, and within 6 mi (10 km) of Ōwakudani and Hakone Kowakien Yunessun. Hakone Open Air Museum and Fuji-Hakone-Izu National Park are also within 6 mi (10 km).

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Reviews

Onsen Ryokan Mitake Reviews

9.0

Wonderful

8.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 32 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

Verified

4/10 Poor

Kaitlin

Disliked: Cleanliness, property conditions & facilities
The food wasn't good and the facilities weren't clean or well kept up. The staff was nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shih

This is a classical Japanese family operated hotel with friendly service. Room is big, but because the building is a little older, you can occasionally hear someone next door if they slide the door hard.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at an authentic old school ryokan. The staff was lovely and worked hard to make our stay pleasant. They have a special greeter named Milk who added to the charm. I slept well on the traditional mats. It was right by the bus stop so easy to find. The establishment has well worn aged charm that suited us.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was exceptional. We had a great stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the boardgames available and checking out a kimono during the stay was a lot of fun! The traditional breakfast was way beyond expectations.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrés Padilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host treated us amazingly. We also had a classic Japanese dinner and it was delicious!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the half board experience, totally enjoyed the variety and freshness of the food. Loved the green tea too. Outdoor and indoor private onsen. Friendly staff and warm welcome. Would love to visit again in the future.
Stayed 1 night in May 2025
Verified

10/10 Excellent

SON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great overnight stay here. It was so wonderful to experience a traditional Japanese Ryokan. The room had a great set up with tatami mats and sliding doors. Each night the staff came in and set up our futons for bed and in the morning, come in to put them away and served us breakfast. The breakfast was delicious and had so many delicious dishes that we were so full we didn't eat lunch. The onsen bath house was also the main reason we stayed here. They had a public bath and 2 private onsens for us to use. It was an amazing experience to bath in the onsen and to stay overnight experiencing a traditional Japanese Ryokan!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wai Sum Icy

Liked: Staff & service, amenities
Staffs are helpful and friendly. Food is delicious and price is reasonable
Stayed 1 night in Dec 2023
Verified

8/10 Good

Benedict

Liked: Staff & service, amenities
The building and rooms are a bit dated and not in the best of condition. Some parts of the building are not the most clean, evidenced by cobwebs and dust. The kaiseki breakfast and dinner was fantastic. It was a comfortable stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Natthamon

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big, everything is clean despite very old. Please beware that you need to notify them if you are checking early or later as there's nobody there after the check out time and check in time. Therefore it might look deserted but it actually very warm and welcoming when it fills with more guest in the AM & evening. Please understand that the hotel is very old but they maintain everything and keep it functional. I love the charm of the old character.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Baerbel

Liked: Cleanliness, staff & service, amenities
The traditional Ryokan experience. sleeping on futon beds in a tatami floored room, wearing a Yukatan, enjoying the hot spring Onsen and above all the incredible meals, served in our room. was fantastic. The staff were so friendly and the service top. So is did not matter to us at all, that the house and facilities were a bit worn out - though absolutely clean. It just added to the special atmosphere. we would love to come back.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Piotr

Liked: Cleanliness, staff & service, amenities
It’s an older building and the wear shows. It’s my first time staying at a traditional Ryokan and I initially found the futon a little hard to sleep on but I was able to double up using a second one in the closet. The onsen doesn’t look super fancy but it may be the minerals. It was very relaxing and pleasant however and not busy. The room was quiet and the temperature was perfect. They also leave a nice tea set in the room for your use. Customer service was very kind. I didn’t try the in house food but there was good food around the area available including a wonderful coffee breakfast spot named Cafe LUDERA. Additionally there are two adorable and gentle cats in the lobby that appreciate gentle pets.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carolyne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay with my husband, 16 and 18 year old girls. Very clean and lovely hospitality. Yes, it has an older appearance, but it’s part of the charm. The room was perfect for the 4 of us and we really enjoyed learning more about Japanese traditions by wearing the ukata robes, using the onsen, sleeping on the futons, and indulging in the dinner and breakfast. We also loved the 17 year old cat that wears an insulated and hooded vest.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsens were nice. I didnt realize you had to book the dinner and breakfast in advance.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best stay in all of Japan. A truly authentic experience with an amazing lobby, beautiful rooms, fantastic staff, super clean, and a fully-stocked lobby and game room, so you will never be bored! I would definitely come back!
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Sleiman

Disliked: Amenities
This place is not comfortable. The Onsen was really small. The common areas had a strong odor of cat urine. The staff we interacted most was inpatient, not willing to explain things or answering questions.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Gerard

Disliked: Amenities, property conditions & facilities
Don’t book this ryokan on the basis of Expedia photos - onsen in particular looks nothing like the photos in real life. Be aware it’s in the middle of nowhere. Generally pretty tired and tatty…
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kenneth

Liked: Cleanliness
Disliked: Staff & service
The hotel made an error and did not have a meal prepared for us in the evening. Only one restaurant in walking distance which turned out to be a pleasant surprise. Did not take a bath as we had come from golf where there was a nice onsen. The hotel provides a nice yukata to wear in the property. Green tea and manjyu was a nice welcoming touch in the room.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible. Truly truly recommend! 11/10
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing. We loved the meal service in the room.
Stayed 1 night in Apr 2026
Verified

8/10 Good

MONICA

Liked: Room comfort
Algunas alfombras están un poco viejas. El botes se ve cansado en general.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kazuo

Liked: Amenities
Disliked: Cleanliness
とにかく古いですね。掃除も行き届いてるとは言えないレベルです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honsen privatif disponible et très agréable
Stayed 1 night in Oct 2025