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Hotel de Yama, Hakone Lake Side

3.5 star property
Lakefront hotel with 2 restaurants and a full-service spa

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Photo gallery for Hotel de Yama, Hakone Lake Side

Deluxe Twin Room (4th Floor, Fuji Mountain View) | View from room
Lobby
Premium Quadruple Room (Spa tub with View) | View from room
Hot springs
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds

View all photos for Triple Room, Non Smoking, Garden View

Triple Room, Non Smoking, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room, Non Smoking, Garden View

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 45 sq m
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522

What's nearby

  • Lake Ashi - 3 min walk - 0.2 miles
  • Hakone Shrine - 8 min walk - 0.4 miles
  • Kuzuryu Shrine - 5 min drive - 2.7 miles
  • Hakone Kowakien Yunessun - 7 min drive - 4.8 miles
  • Hakone Open Air Museum - 8 min drive - 5.2 miles

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬8 min walk
  • ‪Bakery&Table箱根 - ‬15 min walk
  • ‪深生そば - ‬16 min walk
  • ‪湖畔荘 - ‬11 min walk
  • ‪あしのこ茶屋 - ‬16 min walk

About this property

Hotel de Yama, Hakone Lake Side

Hotel near Lake Ashi
Located close to Hakone Shrine and Kuzuryu Shrine, Hotel de Yama, Hakone Lake Side provides an indoor mineral hot spring (onsen), a terrace, and shopping on site. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), a front-desk safe, and luggage storage
  • A vending machine, smoke-free premises, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Balconies or patios, refrigerators, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,305 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2662 for adults and JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Frequently asked questions

Is Hotel de Yama, Hakone Lake Side pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel de Yama, Hakone Lake Side?

Self parking is free at this property.

What time is check-in at Hotel de Yama, Hakone Lake Side?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel de Yama, Hakone Lake Side?

Check-out is at noon.

Where is Hotel de Yama, Hakone Lake Side located?

Located in Motohakone, this spa hotel is within a 10-minute walk of Lake Ashi and Hakone Shrine. Kuzuryu Shrine and Fuji-Hakone-Izu National Park are also within 6 mi (10 km).

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Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 266 reviews
Rating 8 - Good. 68 out of 266 reviews
Rating 6 - Okay. 12 out of 266 reviews
Rating 4 - Poor. 10 out of 266 reviews
Rating 2 - Terrible. 2 out of 266 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome onsen and beautiful garden. Nice location next to Lake Aishi with a good restaurant and nice little shop. Room was ok, but purposely didn't spend much time in there. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Apr 2025

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location facing the lake; shopping and museums in the area; history and culture all around you
Stayed 2 nights in Oct 2024

10/10 Excellent

Qingmei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with great food served
Stayed 1 night in Mar 2023

10/10 Excellent

Zhichao

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet place
Stayed 1 night in Aug 2023

10/10 Excellent

Zheela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and very beautiful place, great hot spring pool. Not walkable but there is a shuttle bus from hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the lake and sightseeing cruise as well as the shrine.
Stayed 5 nights in Aug 2023

6/10 Okay

Catherine

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel room has a good view facing lake and is clean. The breakfast is very limited. It is hard to get around, very hard to call a taxi. The hotel has a shuttle bus to bus station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peaceful retreat

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. My family stays at this hotel when we visit Hakone for the past fifty years. They provide excellent services, clean rooms, best restaurants, and beautiful garden with Ashiko Lake.
Stayed 2 nights in Jun 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Old fashioned hotel by Lake Ashi, very friendly staff and fantastic Japanese style breakfast and dinner! Also very walkable to the Heiwa Torii by the water. Would love to return again!
Stayed 1 night in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great! Fantastic restaurant and service.
Stayed 2 nights in Mar 2023

10/10 Excellent

Yeh-Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Food is very good, and environment is wonderful. It is worth to come back again.
Stayed 2 nights in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

The hotel was fantastic! It had a great view, and was convenient (for Hakone) to bus lines. The onsen was nice. Th efood was great, and the stff was very helpful. There are busses that stop rigth at the hotel's front door, and a free hotel shuttle to a nearby buss connection point
Stayed 2 nights in Jul 2023

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class!
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere. Onsen relaxing. Could offer breakfast alternatives and coffee/croissant in the morning instead of japanese breakfast (delicious) only
Stayed 2 nights in Sep 2023

8/10 Good

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is clean and comfortable except for an unpleasant odour in the bathroom. The hotel's location is peaceful and quiet, and the view is nice when the weather is good.
Stayed 2 nights in Mar 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are quite generous with their rebates offer! Very good deal
Stayed 1 night in Oct 2023

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Stayed 1 night in Nov 2023

10/10 Excellent

Choi Wing Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to mountain Fuji

The service is good n the staff is friendly. We would like to visit them again in other time if possible. The only thing is the menu which has been fixed without any flexibility based on customer’s need.
Stayed 1 night in Apr 2024

10/10 Excellent

Youjiang

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at a wrong time. Not as much flowers as expected but the meals were very good beyond expectations. The staffs also very helpful and courteous. Good location with regular shuttle bus and just 10 minutes walk to Hakone Shrine Tori. Strongly recommended.
Stayed 2 nights in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gardens with incredible view of Mt Fuji

This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amazing staff. We had a late check in and the kind staff delivered a multi course Japanese meal to us at 8:30. Both restaurants were so impressive. The location is great, right above the shrine. Do wish we could have understood a little more about the buses but had it figured out by the second day. The weather wasn’t great when we were there but so happy we stayed at this hotel.
Stayed 2 nights in Mar 2023

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single Room!!!

Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive
Stayed 3 nights in Apr 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
Stayed 2 nights in Oct 2023