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Livemax Resort Hakone Ashinoko

3.5 star property
Hotel with free parking, near Ōwakudani

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Photo gallery for Livemax Resort Hakone Ashinoko

Exterior
Hot springs
Exterior
Interior
Deluxe Twin Room, Smoking, Hot Tub | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Modern Western Deluxe Room with Open-air Bath, Smoking

Modern Western Deluxe Room with Open-air Bath, Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Deluxe Room with Open-air Bath, Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bidet
  • 33.1 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Modern Western-Style Room with Open-air Bath, Smoking

Modern Western-Style Room with Open-air Bath, Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western-Style Room with Open-air Bath, Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Superior Room with Open-air Bath, Non Smoking

Japanese Style Superior Room with Open-air Bath, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Japanese Style Superior Room with Open-air Bath, Non Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Smoking, Hot Tub

Deluxe Twin Room, Smoking, Hot Tub | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Smoking, Hot Tub

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Modern Western Style Superior Room with Open-air Bath, Non Smoking

Modern Western Style Superior Room with Open-air Bath, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Modern Western Style Superior Room with Open-air Bath, Non Smoking

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
Motohakone 159-171, Ashigarashimo-gun, Hakone, Kanagawa, 250-0522

What's nearby

  • Ōwakudani - 5 min drive - 2.0 miles
  • Lake Ashi - 8 min drive - 4.4 miles
  • Hakone Shrine - 8 min drive - 4.6 miles
  • Hakone Kowakien Yunessun - 10 min drive - 4.2 miles
  • Hakone Open Air Museum - 11 min drive - 5.0 miles

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive
  • Haneda Airport (HND) - 111 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬4 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬13 min walk
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬7 min drive

About this property

Livemax Resort Hakone Ashinoko

Hotel near Ōwakudani
Located close to Lake Ashi and Hakone Kowakien Yunessun, Livemax Resort Hakone Ashinoko provides an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and barbecue grills
  • An elevator, a 24-hour front desk, and karaoke
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Livemax Resort Hakone Ashinoko include comforts such as private hot tubs and premium bedding, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Spring water tubs, bidets, and free toiletries
  • Wardrobes/closets, refrigerators, and children's slippers

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,000; reservation required

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Karaoke
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator (71 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

LiVEMAX RESORT Ashinoko
LiVEMAX Hakone Ashinoko
LiVEMAX Ashinoko
Livemax Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel
Livemax Resort Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel Hakone

Frequently asked questions

Is Livemax Resort Hakone Ashinoko pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Livemax Resort Hakone Ashinoko?

Self parking is free at this property.

What time is check-in at Livemax Resort Hakone Ashinoko?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Livemax Resort Hakone Ashinoko?

Check-out is at 11 AM.

Where is Livemax Resort Hakone Ashinoko located?

Located in Motohakone, this hotel is 1.7 mi (2.7 km) from Ōwakudani and within 6 mi (10 km) of Hakone Gora Park and Hakone Kowakien Yunessun. Lake Ashi and Hakone Shrine are also within 6 mi (10 km).

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Livemax Resort Hakone Ashinoko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 113 reviews
Rating 8 - Good. 35 out of 113 reviews
Rating 6 - Okay. 29 out of 113 reviews
Rating 4 - Poor. 10 out of 113 reviews
Rating 2 - Terrible. 7 out of 113 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ignacio

Liked: Staff & service, amenities, property conditions & facilities
We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Stayed 1 night in Mar 2025

8/10 Good

Hermanas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Stayed 1 night in Nov 2024

8/10 Good

Johnathan

Liked: Staff & service, amenities, property conditions & facilities
Good rooms with a nice staff just an old building and limited transportation options
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for the price, the staff were friendly and the private onsen was great!
Stayed 1 night in Apr 2024

8/10 Good

brittany

Liked: Cleanliness, staff & service, property conditions & facilities
The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
Stayed 1 night in Mar 2025

10/10 Excellent

Shale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is difficult to find this place but the room I got is very large with bath tub
Stayed 2 nights in Sep 2024

10/10 Excellent

PhuongDuyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
Stayed 1 night in May 2024

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Stayed 1 night in Oct 2024

8/10 Good

KI PUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with private onsen, quite environment, delicious meal with various choices

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing as long as you keep I'm mind that everything around for miles closes at 5 pm and busses stop at 7:00 depending on your location. The hotel staff we're super helpful and genuinely happy to help. Breakfast and dinner at the hotel was wonderful. Private onsen is great to experience onsen but privately.
Stayed 2 nights in May 2024

4/10 Poor

Reymond

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Maintenance is key

Place was dirty and baldy taken care of. You could tell did not spend too much on maintenance. Tatami sintetic mats where worn off. Public bath was in bad shape and dirty. They have a foot bath which is closed due to lack of maintenance and you could tell it has been for a while. Gardens where not maintained properly with weeds all over the place. It's really a shame because the place has potential. I recommend paying a little extra in one of the neighborhood hotels so can have a pleasant visit to such a beautiful town.
Stayed 2 nights in Nov 2024

6/10 Okay

Soryn

Liked: Amenities
Not much around the property (food/dining), a bit difficult to get too.
Stayed 1 night in May 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and will need a car to travel around. Overall the stay is memorable.

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel itself seems kind of outdated, but it was still a pleasant stay. The room was spacious and the in-suite bath was as expected. The staff were very friendly and accommodating.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for private in-room spa

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Stayed 1 night in Jan 2024

8/10 Good

Geramy

Liked: Cleanliness, staff & service, property conditions & facilities
Far from restaurants and main road but it was a great value for a hotel with private onsen
Stayed 1 night in Jul 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for its value.

Great hotel for the value. Very friendly staffs. The location would be a draw back if you don’t drive with your car. You can get to the hotel by bus which is highly recommended but the service is not very frequent. Note that taxi or other car share services are basically nonexistent.
Stayed 1 night in Nov 2023

6/10 Okay

Alex

Liked: Staff & service, amenities, property conditions & facilities
Was ok to stay over 3 nights, too many stairs to climb and no laundry
Stayed 3 nights in Sep 2023

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with my sister after a week and a half of traveling to different locations and we wanted to relax at this hot spring. The staff was really friendly and helpful. We really enjoyed the private hot spring in our room. This place is far from town and is surrounded by trees so don't expect any stores. It's a really good place to unwind and relax. Very quaint and tranquil.
Stayed 2 nights in Sep 2023

6/10 Okay

Chun Wah Keith

no comment.
Stayed 2 nights in May 2024

4/10 Poor

nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Stayed 2 nights in May 2024

2/10 Terrible

Fiona

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Stayed 1 night in Nov 2023

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Good for the price. Small public bath but no one else was in it so rather relaxing. Buffet breakfast was small and limited, but it did the job. Hard to get to, no restaurants open for dinner except 1. Last bus around 7-8pm. Lots of hills. Staff were nice.