See all properties

Kinokuniya Ryokan

3.5 star property
Boardwalk/promenade ryokan in Hakone with free parking

Choose dates to view prices

Photo gallery for Kinokuniya Ryokan

Exterior
In-room safe, desk, bed sheets
Public bath
Lobby sitting area
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Japanese-Style Room with Shared Bathroom (20 - 24sqm) for 4 Occupancy

In-room safe, desk, bed sheets

Japanese-Style Room with Shared Bathroom (20 - 24sqm) for 4 Occupancy

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Electric kettle
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom (20 - 24sqm) for 3 Occupancy

In-room safe, desk, bed sheets

Japanese-Style Room with Shared Bathroom (20 - 24sqm) for 3 Occupancy

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Electric kettle
In-room safe
Desk
  • 24 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Room with Shared Bathroom (20 - 24sqm)

In-room safe, desk, bed sheets

Japanese-Style Room with Shared Bathroom (20 - 24sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Electric kettle
In-room safe
Desk
  • 24 sq m
  • Sleeps 1
  • 1 Twin Futon

View all photos for Japanese-Style Room with Shared Bathroom (20 - 24sqm)

In-room safe, desk, bed sheets

Japanese-Style Room with Shared Bathroom (20 - 24sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Electric kettle
In-room safe
Desk
  • 24 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Comfort Single Room, Japanese Futon

In-room safe, desk, bed sheets

Comfort Single Room, Japanese Futon

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Electric kettle
In-room safe
Desk
  • 20 sq m
  • Sleeps 1
  • 1 Twin Futon

View all photos for Japanese Style Room with Private Bathroom (15-20 sqm), for 4 occupancy

In-room safe, desk, bed sheets

Japanese Style Room with Private Bathroom (15-20 sqm), for 4 occupancy

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Deep soaking bathtub
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Private Bathroom (15-20 sqm), for 3 occupancy

In-room safe, desk, bed sheets

Japanese Style Room with Private Bathroom (15-20 sqm), for 3 occupancy

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Deep soaking bathtub
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Style Room with Private Bathroom (15-20 sqm)

In-room safe, desk, bed sheets

Japanese Style Room with Private Bathroom (15-20 sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Deep soaking bathtub
Hair dryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Futons

Similar properties

Hot springs

YuYu Hakone - Private Open Air Onsen Usage Guaranteed

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 86 reviews
YuYu Hakone - Private Open Air Onsen Usage Guaranteed

About the neighborhood

Map
Ashinoyu 8, Hakone, Kanagawa, 250-0523

What's nearby

  • Hakone Shrine - 4 min drive - 2.3 miles
  • Hakone Kowakien Yunessun - 5 min drive - 2.9 miles
  • Lake Ashi - 5 min drive - 2.7 miles
  • Hakone Open Air Museum - 6 min drive - 3.4 miles
  • Ōwakudani - 12 min drive - 6.6 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬4 min drive
  • ‪湖畔荘 - ‬4 min drive
  • ‪甘酒茶屋 - ‬6 min drive
  • ‪Cheese Terrace - ‬3 min drive
  • ‪腸詰屋芦ノ湖店 - ‬4 min drive

About this property

Kinokuniya Ryokan

Ryokan near Hakone Shrine
Kinokuniya Ryokan provides amenities like an indoor mineral hot spring (onsen) and a garden. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Hot springs on site, an elevator, and meeting rooms
  • A front-desk safe and a 24-hour front desk
Room features
All guestrooms at Kinokuniya Ryokan boast comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Bidets and free toiletries
  • Refrigerators, electric kettles, and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade

Spa

  • Hot springs
  • Public bath open from midnight - 10:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The hotel restaurant closes at 6:30 PM.
Guests booked in Half Board rates must check in by 6 PM to receive dinner.
Guests who wish to book dinner are encouraged to contact the property before arrival to pre-book it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kinokuniya Ryokan Hakone
Kinokuniya Hakone
Kinokuniya Ryokan Ryokan
Kinokuniya Ryokan Hakone
Kinokuniya Ryokan Ryokan Hakone

Frequently asked questions

Is Kinokuniya Ryokan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kinokuniya Ryokan?

Self parking is free at this property.

What time is check-in at Kinokuniya Ryokan?

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM. After-hours check-in is not available.

What time is check-out at Kinokuniya Ryokan?

Check-out is at 10 AM. Late check-out is available for a fee.

Where is Kinokuniya Ryokan located?

Located in Ashinoyu, this ryokan is 0.7 mi (1.1 km) from Buddhist Stoneworks at Motohakone and within 3 mi (5 km) of Lake Ashi and Hakone Kowakien Yunessun. Hakone Shrine and Hakone Open Air Museum are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Kinokuniya Ryokan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 43 reviews
Rating 8 - Good. 14 out of 43 reviews
Rating 6 - Okay. 9 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite a journey from the station to the ryokan. Well worth it. Elaborate Japanese dinner and breakfast. Outdoor onsen. The new part of the lodge is 80 years old. It has been on this spot for 300 years. Quick bus ride to Lake Ashi next morning.
Stayed 1 night in Apr 2025

8/10 Good

Massimo

Liked: Cleanliness, staff & service, amenities
Very good, nice atmosphere
Stayed 1 night in Jan 2023

6/10 Okay

Meagan

Liked: Cleanliness, staff & service, amenities
This hotel was good-hearted and the food was Japanese artistry. It is an older property and has a very “mountain lodge” kind of feel. The food was interesting but challenging for an unadventurous North American eater. It goes well beyond sushi to escargot and tiny octopi (squids?) over cucumber and a miso sauce. I was impressed with the look of this but I am weak on seafood and so it wasn’t that easy to eat. I expect that it is very seasonal and probably changes to make sure the food is the freshest. The hotel itself is very high up the mountain, with a few walking trails nearby but no other. The hotsprings older facilities but again, overall very nice. It is very close to the bus stop, where the bus comes often from Hakone Yumoto station to Lake Ashinoko and back so that is convenient.
Stayed 1 night in Apr 2025

6/10 Okay

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities
The dinner alone gets a lot of points. Easily some of the best food I have ever had at a ryokan. The Men’s Onsen is a bit small outdoors. It was difficult to get my large western body (5’10”, 185lb) in the outdoor pool. The indoor pool was nice. The biggest problem is the old wooden floors. Upstairs neighbors had kids and I got virtually no rest. The tranquil atmosphere of autumn in the mountains of Japan was disturbed by little giants trampling overhead. Overall, great place, but I hope you get lucky with who stays above you.
Stayed 1 night in Nov 2023

10/10 Excellent

Wesley

Stayed 2 nights in Nov 2024

10/10 Excellent

Ser Nam

Stayed 2 nights in May 2024

2/10 Terrible

WOONYONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 열악한 료칸

노후된 시설. 청결하지 못한 환경.객실에는 모기가 있어 수면을 방해함. 객실에는 wifi도 제공되지 않음. 프라이빗 욕실도 매우 불편함. 식사와 요리수준 낮음. 이용요금도 너무 비쌈.1박에 400불. 다시는 이용하지 않겠음.
Stayed 1 night in Nov 2023

10/10 Excellent

ショウイチ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Andreas Røen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

YUKO

Stayed 1 night in Apr 2023

8/10 Good

yeonshin

Stayed 1 night in Mar 2023

10/10 Excellent

toranosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い旅館でした

サービスも良く、全体的に綺麗で良かったです。ただ、壁や部屋といった施設自体が古いので、気になる方は気になるかもしれません。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がとても美味しかった
Stayed 1 night in Jan 2020

8/10 Good

AkIKO

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

太平洋

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Masazumi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

ミヤちゃん

全ての対応が良かった。
Stayed 1 night in Sep 2019

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
連泊したのに、部屋の掃除なし、シーツ交換なし、浴衣の交換なし、バスタオル・フェイスタオル交換なし、トイレは故障、大浴場の温泉はぬるい、シャワーは流量が少ない、廊下の絨毯は擦り切れ、と、ないないずくしの旅館で、今時こんなサービスの悪い旅館があるとは思いませんでした。
Stayed 2 nights in May 2019

10/10 Excellent

junichiro

Liked: Cleanliness, staff & service, room comfort

温泉と美術館のホテル、別館がおススメです。

神遊風呂に心を洗われました。 勝海舟先生の直筆の書の力強さに感銘を受けました！ 若冲の絵にまた会いに行きたいと思いました。
Stayed 1 night in Apr 2019

8/10 Good

92

Liked: Staff & service
Disliked: Property conditions & facilities
夕食のボリュームが少なかったです。もともとそんなに食べる方じゃないのですが...
Stayed 1 night in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Everyone was friendly and the food was delicious.
Stayed 1 night in Mar 2019

2/10 Terrible

TOMOE

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

とても残念です

残念の一言です。 古いけれどきちんと清潔にしてあって、部屋も広く、気持ち良いお宿でした。サービスがものすごく良くありませんでした。朝9時まで入浴できると記してありましたが、7時にはお湯が抜かれていました。朝風呂が入れないのなら一言、言って欲しかったです。また、お庭も工事中なので仕方がない、とはいえ、配管や雑に置かれたテーブルなので、全く整えられておらず、非常に見苦しい。大浴場のシャワーは出たり出なかったり、広い脱衣場に安物のドライヤーが一つだけ、真冬に切られている暖房機。 にもかかわらずピカピカの美術回廊。歴史のあるお宿のコレクション自慢はよくわかりましたが、まずはお客の居心地からお金をかけていただきたなと思ってしまいました。最後に旅館を出るとき、こちらからありがとうございましたとご挨拶しましたが、お返事はありませんでした。滞在して悲しくなるお宿は初めてです。
Stayed 1 night in Feb 2019