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Itoen Hotel Hakone Yumoto

Property class: 3

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Photo gallery for Itoen Hotel Hakone Yumoto

A traditional Japanese onsen with wooden beams, bamboo walls, and a wooden deck. - Itoen Hotel Hakone Yumoto (Hakone)
A traditional Japanese room with tatami flooring, a sofa, a TV, and sliding doors. - Itoen Hotel Hakone Yumoto (Hakone)
A traditional Japanese room with tatami flooring, a low wooden table, and tatami mats with cushions. - Itoen Hotel Hakone Yumoto (Hakone)
A buffet setup with various food stations, including hot pots and trays of food. - Itoen Hotel Hakone Yumoto (Hakone)
A traditional Japanese room with tatami flooring, a low table, seating, and a TV. - Itoen Hotel Hakone Yumoto (Hakone)
Located close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Itoen Hotel Hakone Yumoto provides an indoor mineral hot spring (onsen), an arcade/game room, and a restaurant. Stay connected with free WiFi in public areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, Mountain View

A traditional Japanese room with tatami flooring, a low table, seating, and a TV.

Room, Mountain View

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Standard Room - Non-Smoking

A room with tatami flooring, a wooden table, a television, and a refrigerator.

Japanese-Style Standard Room - Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese-Style Superior Room - Non-Smoking

A room with tatami flooring, a low table, two chairs, a television, and a large window with curtains.

Japanese-Style Superior Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Family Room - Non-Smoking

A traditional Japanese room with tatami flooring, a sofa, a TV, and sliding doors.

Japanese-Style Family Room - Non-Smoking

  • 1 bedroom
  • Sleeps 10
  • 10 Twin Futons

About the neighborhood

Yumoto, a neighborhood in Hakone, is home to Itoen Hotel Hakone Yumoto. Hakone Open Air Museum and Pola Museum of Art are cultural highlights, and some of the area's notable landmarks include Hakone Shrine and Mishima Sky Walk. Don't miss out on a visit to Hakone Kowakien Yunessun. Visit our Hakone travel guide
Map
95-1, Yumotochaya, Hakonemachi, Ashigarashimo, Hakone, Kanagawa, 250-0312

What's nearby

  • A mountainous landscape with a cable car, steam vents, and terraced mining areas.
    Hakone Hot Springs
    1 min walk - 0.0 miles
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Tamadare Falls
    5 min walk - 0.3 miles
  • Shogenji Temple
    9 min walk - 0.5 miles
  • Hakone Toy Museum
    19 min walk - 1.1 miles

Getting around

  • Kowakidani Station
    12 min drive
  • Hakone Yumoto Station
    15 min walk
  • Haneda Airport (HND)
    85 min drive

Restaurants

  • 囲炉裏茶寮八里
    4 min drive
  • 料理茶屋花さがみ
    14 min walk
  • はつ花そば 本店
    11 min walk
  • ハイカラ中華 日清亭
    13 min walk
  • 山そば
    14 min walk

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  • Restaurant
  • Air conditioning
  • Business services
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free covered self parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Itoen Hotel Hakone Yumoto pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Itoen Hotel Hakone Yumoto?

Check-in start time: 3 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Itoen Hotel Hakone Yumoto?

Check-out is at noon.

Where is Itoen Hotel Hakone Yumoto located?

Located in Yumoto, this ryokan is 2.5 mi (4 km) from Fuji-Hakone-Izu National Park and within 6 mi (10 km) of Hakone Open Air Museum and Hakone Kowakien Yunessun. Pola Museum of Art and Ōwakudani are also within 12 mi (20 km). Hakone Yumoto Station is 15 minutes by foot.

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Reviews

Itoen Hotel Hakone Yumoto Reviews

8.4

Very Good

8.2

Cleanliness

7.6

Location

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally Located nice Hotel to stay.

Quite centrally located hotel, easily accessible to the Hakone station. People who have travel google maps, easy to easy many other location including the stop for Hakune cruise. Slightly disappointment that i coudl not join the Onsen (thermal bath) as i had small tattoes on my hands, though, my family enjoyed. If the hotel can have daily change in the breakfast & dinner (half board package) menu, will help. On the positive front, people who love drinking i.e. beers, sake, wine etc this the place
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheaper one night with dinner buffet and breakfast, good C/P, free parking, nice Spring. good for family trip.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
非常に良いです
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

ロケーションが残念

夕食にお酒が含まれているのは良い点ではあるが、ともかく、貸し切りバスがホテルの前まで行けないことが致命的。箱根湯本駅に貸し切りバスを止めて、路線バスで荷物を持って移動しなければならないことは予想外。ホテルのサービスが良くても、このコンディションだと再度宿泊は難しい。送迎バスの運行がない限り難しい…
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
호텔 위치가 역에서 너무 멀어고생했으며 교통 정보가 너무 부족햤다
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
温泉が良かった
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時にオンライン決算の確認ができずなかなか部屋に入れずだいぶ待たされました。
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Liked: Room comfort

箱根旅行

建物が古いので清潔感などは感じられませんでしたが、スタッフの方の対応が良かったです。お食事もビュッフェスタイルでしたが暖かいお料理が食べれて、飲み放題なのが良かったです。
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Disliked: Room comfort

高齢者対策に取り組んで欲しい。

夕食は2部制で受け付けの際に時間を決める方式だった。前もって分かっていればそれに合わせて行動できたと思う。エレベーターが1台の為、食事の際には込み合って時間がかかった。 食事内容は、どちらもバイキングで楽しめた。前もってメニュー一覧などがあれば良かったかな。 駐車場から受付まで階段しかなく、足の悪い親と一緒だったため、不便に感じた。部屋はありきたりの部屋だった。簡易ベッドの設備があると、高齢者でも利用しやすいと感じた。 お風呂は2か所あり、それぞれに楽しめたが、設備の古さは浴室がいちばん感じた。朝の風呂はもう少し早目が良かったです。 全体的にはゆったりと過ごせるホテルです。
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適簡潔食物非常豐盛

交通容易到逹,房間整潔寛大,食物豐盛美味,温泉正中,到車站買手信十分方便,周圍有好多好去處,有山有靚瀑布
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

のんびり出来ます。

箱根湯本駅から100円バスで送迎。お湯は柔らかくて快適。夕食はアルコール飲み放題だから、酒好きには最高。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

힐링합시다

숙소는 좋았어요. 가족들이랑 함께 이용하면 좋고 노천온천도 좋았어요. 온천 몇번씩 이용할수 있어서 매우 좋았네요.식사도 뷔페식이어서 이것저것 먹는 즐거움. 술도 먹을수 있고 굳굳!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

A modest hotel on the top of the hill near Hakone

The hotel was comfortable, the staff helpful, the food plentiful and tasty (dinner and breakfast buffets are included). It was lovely eating dinner in my robe like the rest of the visitors. The two downfalls are that wifi is only in the main lobby (albeit free), and the hotel I'd very much dated, as though I was staying st by grandmother's place. I still had a lovely stay, and the price was very affordable, so all in all it was worth it.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Room comfort
古いホテルですが、綺麗にそうじされています。 皆でワイワイするにはとても良いと想いますが、お食事は期待しないほうがよいです。
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Stayed 1 night in Jan 2025
Verified review

8/10 Good

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Stayed 1 night in May 2018