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Hotel Zagakukan

2.5 star property

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Executive Twin Room with Roof Top Open Air Bath | Bathroom | Combined shower/tub, spring water tub, free toiletries, hair dryer - Hotel Zagakukan (Hakone)
Exterior - Hotel Zagakukan (Hakone)
Superior Twin Room | In-room safe, desk, free WiFi, bed sheets - Hotel Zagakukan (Hakone)
Superior Twin Room | In-room safe, desk, free WiFi, bed sheets - Hotel Zagakukan (Hakone)
Front of property - Hotel Zagakukan (Hakone)
Close to Hakone Hot Springs and Tenzan Onsen, Hotel Zagakukan has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room with Roof Top Open Air Bath

Deluxe Twin Room with Roof Top Open Air Bath | Bathroom | Combined shower/tub, spring water tub, free toiletries, hair dryer

Deluxe Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room with Roof Top Open Air Bath

Executive Twin Room with Roof Top Open Air Bath | Bathroom | Combined shower/tub, spring water tub, free toiletries, hair dryer

Executive Twin Room with Roof Top Open Air Bath

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Yumoto, a neighborhood in Hakone, is home to Hotel Zagakukan. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
Map
642-1 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • Hakone Hot Springs
    Hakone Hot Springs
    1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Key Hiraga Museum
    3 min walk - 0.2 miles
  • Shogenji Temple
    5 min walk - 0.3 miles
  • Hakone Toy Museum
    7 min walk - 0.4 miles

Getting around

  • Hakone Yumoto Station
    6 min walk
  • Kowakidani Station
    10 min drive
  • Haneda Airport (HND)
    104 min drive

Restaurants

  • はつ花そば 本店
    2 min walk
  • 箱根てゑらみす
    5 min walk
  • Timuny.
    5 min walk
  • 料理茶屋花さがみ
    4 min walk
  • ハイカラ中華 日清亭
    3 min walk

About this property

Hotel Zagakukan

Hotel near Tenzan Onsen
Near Fuji-Hakone-Izu National Park, Hotel Zagakukan provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, an elevator, and smoke-free premises
Room features
All guestrooms at Hotel Zagakukan boast perks such as first-run movies and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Spring water tubs, free toiletries, and hair dryers
  • 49-inch LCD TVs with Netflix, Hulu, and streaming services
  • Premium channels, first-run movies, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Conveniences

  • 24-hour front desk

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Zagakukan pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Zagakukan?

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Zagakukan?

Check-out is at 1:00 PM.

Where is Hotel Zagakukan located?

Located in Yumoto, this hotel is within 1 mi (2 km) of Hakone Hot Springs and Tenzan Onsen. Key Hiraga Museum and Hakone Toy Museum are just steps away. Hakone Yumoto Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Zagakukan Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 116 out of 136 reviews
Rating 8 - Good. 16 out of 136 reviews
Rating 6 - Okay. 3 out of 136 reviews
Rating 4 - Poor. 0 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the best hotel I have ever stayed in. Room was super stylish and clean with a massive shower. The onsen was such a highlight. I would recommend anyone staying in Hakone to stay here. We will be definitely be coming back.
Stayed 1 night in May 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern Japanese style simple hotel within easy walking distance of everything in Hakone-yumoto. Check-in was smooth and helpful. The room was well equipped and scrupulously clean although not huge it was big enough. The beds are low to the floor and the lighting subdued (as it is throughout the hotel) in the Japanese style, the shower was excellent. Staff were helpful. Would I stay here again - yes.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice getaway from the busy city life. The room was beautiful and clean and that private onsen was the best part! Definitely a memorable stay here. My wife and I are planning on staying here again and booking more nights.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carmen Yuek-Po

Liked: Cleanliness, staff & service, amenities
Amenities were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel, well located just outside the central area. Very spacious rooms, slick modern decor, lots of space to relax and store your things. Our room was on the top floor with a private rooftop onsen that was absolutely fantastic. The rooms don’t really have much in the way of windows or views, but the overall experience is marvelous. There is no food service in the hotel but there are many options nearby.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location! Excellent service from friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
nice size room. Great in room Onsen
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jamelah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place the room and how quiet it is
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the hotel was great! The private onsen was heaven!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The service was great and the hotel was clean and spacious compared to many others we stayed at during the trip.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

thanawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ryane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Johanna Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Hakone

We had a fantastic stay in Zagakukan in Hakone. We were celebrating our honeymoon, and the staff made our visit very special, with best service and nice bedding in the room! Unforgettable and the private onsen on tre rooftop was amazing! Highly recommend 2 nights in this hotel.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

KIN BONG

Liked: Cleanliness, amenities, property conditions & facilities
Wife and I love this place. Very quiet and personal hot tub is nice even though it is a bit smaller than I expected. Would try the bigger room next time. Location is good but will need a little bit of walk from station if you don't drive (we didn't). Would be nicer iff we didn't have to lift our luggage for the stairs at front door. Not impossible but it might be an obstacle for some other ppl.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Short, easy walk from the train station. Room was spacious and had excellent amenities.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, close to train station and walking distance to restraints. Very Quiet-the Zagakurkan was fully booked and we did not hear outside noise from anyone. The facility harboured a relaxing zen like atmosphere. The amenities in the room promoted a withdraw from the business of normal life. We would look to stay here again if we were in the area.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly helpful and property was clean. Worth the price in my opinion.
Stayed 1 night in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel!

Everything was great. The check-in was smooth. Staff super friendly and the room was amazing. They had tons of amenities for their guests. This is a hotel worth visiting!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the private onsen connected to the hotel room. It really made for a romantic experience
Stayed 1 night in May 2024