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Hotel Nanpuso

4.5 star property
Luxury ryokan with spa services and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Hotel Nanpuso

Public bath
Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking | Bathroom | Separate tub and shower, hair dryer, slippers, electronic bidet
Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking | Bathroom | Separate tub and shower, hair dryer, slippers, electronic bidet
Down comforters, in-room safe, iron/ironing board, free WiFi
Exterior
Hotel Nanpuso provides a serene setting where guests can unwind in the indoor public bath or soak in two natural hot springs. The property features a seasonal outdoor pool, on-site shopping opportunities, and free self-parking for those wanting to explore nearby attractions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Japanese-Western Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Western Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese-Style Room, Non Smoking

Standard Japanese-Style Room, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Style Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese style room with small garden- Non smoking

Standard Japanese style room with small garden- Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese style room with small garden- Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
2 bathrooms
Toilet with electronic bidet
Separate bathtub and shower
Hair dryer
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bathtub and shower
Hair dryer
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Map
179 Yumotochaya, Hakone, Kanagawa, 250-0312

What's nearby

  • Tenzan Onsen - 1 min drive - 0.2 miles
  • Lake Ashi - 21 min drive - 11.5 miles
  • Hakone Open Air Museum - 25 min drive - 4.5 miles
  • Hakone Kowakien Yunessun - 26 min drive - 5.1 miles
  • Hakone Gora Park - 27 min drive - 4.9 miles

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪はつ花そば 本店 - ‬16 min walk
  • ‪茶のちもと - ‬16 min walk
  • ‪たまだれ庵 - ‬9 min walk
  • ‪杣の栖 - ‬4 min drive

About this property

Hotel Nanpuso

Luxury ryokan near Hakone Kowakien Yunessun
An indoor public bath (no minerals), shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel Nanpuso. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, along with pool umbrellas and a lifeguard on site
  • Free self parking
  • Hot springs on site, an electric car charging station, and massage treatment rooms
  • Luggage storage, an elevator, and a water dispenser
Room features
All 112 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Highchairs, baby baths, and children's slippers
  • Separate tubs/showers, toilets with electronic bidets, and hair dryers
  • 32-inch TVs with digital channels
  • Children's dinnerware, heating, and daily housekeeping

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • High chair
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from July 20 to August 31
Pool access available from 9:30 AM to 4:30 PM
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Does Hotel Nanpuso have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:30 AM–4:30 PM.

Is Hotel Nanpuso pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Nanpuso?

Self parking is free at this property.

What time is check-in at Hotel Nanpuso?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Nanpuso?

Check-out is at 11:00 AM.

Where is Hotel Nanpuso located?

Located in Yumoto, this luxury ryokan is within a 10-minute walk of Tenzan Onsen, Tamadare Falls, and Gyokuren Shrine. Key Hiraga Museum and Hakone Toy Museum are also within 1 mi (2 km). Hakone Yumoto Station is 20 minutes by foot.

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Reviews

Hotel Nanpuso Reviews

8.8

Excellent

8.6

Cleanliness

9.0

Amenities

8.8

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 41 out of 67 reviews
Rating 8 - Good. 16 out of 67 reviews
Rating 6 - Okay. 7 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

Reviews

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming and friendly. Attentive and patient.
Stayed 1 night in Oct 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and onsen spa , had tradition dinner in our room , then breakfast buffet , super nice,
Stayed 1 night in Jul 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Nanpuso in Hakone was just amazing. The hotel offers beautiful hot springs and a relaxing atmosphere surrounded by nature. We stayed in a room with an open-air bath, which was a truly special experience, peaceful, private, and perfect after a long day of exploring. The staff were friendly and welcoming, and everything was clean and comfortable. This hotel is perfect for anyone looking to enjoy Hakone’s traditional charm and natural beauty in a relaxing, luxurious way. We would love to come back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice although our “garden” view was just a tiny patch of grass and some rocks. The service was excellent at this hotel. The onsen was nice although there wasn’t an outdoor area, just a large rectangular pool. Very nice Kaiseki dinner served in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Nanpuso has an older, traditional feel, which adds to the charm of this type of Hakone onsen hotel. The room was spacious and comfortable, if a bit old fashioned, and the staff were professional and kind. Dining options are limited, especially midweek or if you do not plan to go back into town, so it is best to book a room that includes meals. Overall a relaxing and pleasant stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Htay

Liked: Cleanliness
Excellent service
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Staff & service, property conditions & facilities
My Hotel Nanpuso experience was wonderful. The thoughtful support of the staff, the wonderful traditional Japanese facilities including hot spring baths, ensured my stay could not have been better! Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend splurging for the upgraded room with the open-air hot spring bath and full kaiseki dinner. It is a big step up from the standard room and absolutely worth it. The private hot spring on the balcony is incredible, especially after a long day of exploring or hiking. Dinner service was excellent — the young lady who served me was polite, professional, and very accommodating despite the language difference. Breakfast the next morning was also great, with a wide variety of dishes. A wonderful, memorable Hakone experience.
Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, my room, the private onsen on the balcony of my room, the food, and the staff. Although it was difficult at times during my stay to communicate with all the staff in English, some staff, who were conversant in English, were able to assist me. Otherwise, I had a very nice time and enjoyed the property very much.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kin Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 3 nights in May 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No options for dinner menu and timing of dinner
Stayed 1 night in Oct 2025

10/10 Excellent

Maeng ho

Liked: Cleanliness, amenities, property conditions & facilities
Extremely generous customer service and excellent breakfast and dinner choices
Stayed 1 night in May 2025

10/10 Excellent

JUNCHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all professional and helpful. They understood that it was a special occasion and we're very helpful throughout the stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eder

Liked: Amenities
Amazing place and stuff. Beautiful view
Stayed 2 nights in Oct 2024

10/10 Excellent

Sng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with charm. We had a half Japanese and half continental room for 3, located in the annex, and it was pretty spacious. The staff was absolutely fantastic throughout our stay and we loved the dinner and breakfast. It was great to be able to use a shuttle (for a very small fee) to take us to the train station at the end of our trip as the walk is a bit much with suitcases.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Authentic Japanese Experience – Simply Unforgettable! Staying at Hotel Nanpuso was like stepping into the heart of traditional Japan. From the moment we arrived, we were immersed in authentic cultural touches — the beautiful architecture, serene surroundings, and the warm hospitality. The traditional yukata clothing provided made the experience feel even more special and immersive. The hot spring (onsen) was absolutely relaxing, and the setting was peaceful and beautifully maintained. The entire hotel, from the design to the atmosphere, radiated elegance and tradition. Every corner of the building and its surrounding nature made us stop and admire. If you're looking for a true Japanese experience, this is the place. Just wow. Highly recommended!
Stayed 1 night in May 2025

8/10 Good

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most : Japanese breakfast, Kaiseki dinner and the private hot spring. What I don't like: need to take shuttle bus to go up and down hill.
Stayed 3 nights in Nov 2024

8/10 Good

edilberto

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in the middle of nowhere, and transportation options are very limited. The last trip to and from the hotel is at 5 PM. Additionally, the hotel service bus is not free; you need to pay ¥200. I booked this hotel because I saw it on YouTube and expected the Kaiseki dinner to be served in my room. However, I was disappointed as we ended up having dinner in the restaurant on the 6th floor instead. The area was serene and cold, which might explain why there’s no air conditioning in the rooms (at least in mine). Some staff members are friendly, while others seem less so. Since they all wear masks, it’s hard to tell.
Stayed 2 nights in Nov 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, amenities, property conditions & facilities
This is the MOST disgusting hotel I’ve ever stayed in and I’m not exaggerating. I could post pictures, but it’s too disgusting to post. The building is 70 years old. The room STINKS. There’s mildew everywhere, shower, walls, lamps, etc. NO AC. The vent is full of disgusting grime. Dust EVERYWHERE. SMELLS EVERYWHERE including beds. I didn’t really sleep the entire night and my mom didn’t either. The room triggered all my allergies. and I was coughing the whole time. Never ever seen a hotel room so old and dirty. We woke up and got out of the hotel around 8am ASAP. I don’t even know why such hotel room exists in 2024. It was purely insufferable
Stayed 1 night in Oct 2024

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応良かったと思います。料理も美味しかったです。
Stayed 1 night in Oct 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cadre splendide
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness
露天風呂付きの部屋は最高！ ただシャワーの水圧が低いのが残念😢
Stayed 1 night in Sep 2025

8/10 Good

YUSUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
別館だと大浴場まで歩きますが、運動と思えば苦ではない。食事、温泉も良かった。
Stayed 1 night in Aug 2025

10/10 Excellent

kouki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のバイキングや夕食の3種からの選択可能 などの料理がとても良かった
Stayed 2 nights in Aug 2025

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