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Hotel Nanpuso

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Photo gallery for Hotel Nanpuso

A pool with a wooden deck and a bamboo fence in the background. - Hotel Nanpuso (Hakone)
A hot tub with a wooden floor and a bamboo screen in the background. - Hotel Nanpuso (Hakone)
A traditional Japanese room with tatami flooring, a low table, and shoji screens. - Hotel Nanpuso (Hakone)
A wooden deck with a hot tub, seating area, and a view of greenery. - Hotel Nanpuso (Hakone)
A large indoor swimming pool with wooden paneling and large windows. - Hotel Nanpuso (Hakone)
Luxury
4.5 star property
9.0

Wonderful

Luxury ryokan near Hakone Hot Springs

Close to Tenzan Onsen, Hotel Nanpuso provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Japanese-Western Room, Non Smoking

A variety of dishes on a tray, including sushi and other Asian cuisine.

Standard Japanese-Western Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese-Style Room, Non Smoking

A variety of dishes and a glass of red wine on a table.

Standard Japanese-Style Room, Non Smoking

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese style room with Open-Air Hot Spring Bath typeE - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking

A hotel room with two beds, a desk, chairs, and a balcony with a view of a hillside.

Standard Room, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese and Western style room with Open-Air Hot Spring Bath typeC - Non smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

A variety of dishes on a table, including seafood, vegetables, and a glass of red wine.

Japanese and Western style room with Open-Air Hot Spring Bath typeS - Non smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

A variety of dishes on a table, including sushi, sashimi, and other Japanese cuisine.

Japanese style room with Open-Air Hot Spring Bath typeB1 - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

A variety of dishes on a table, including sushi, sashimi, and other Japanese cuisine.

Japanese style room with Open-Air Hot Spring Bath typeB2 - Non smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese style room with small garden- Non smoking

A variety of dishes and a glass of red wine on a table.

Standard Japanese style room with small garden- Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

A variety of dishes on a table, including sushi, sashimi, and other Japanese cuisine.

Japanese style premium suite room with Open-Air Hot Spring Bath typeZ - Non smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

A variety of dishes on a tray, including sushi and other Asian cuisine.

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

A variety of dishes and drinks on a table with a view of greenery in the background.

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

A traditional Japanese-style room with tatami flooring, a low wooden bed, a television, and sliding shoji doors.

Leave the room type to the inn Open-Air Hot Spring Bath Included - Non smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking

A variety of dishes and drinks on a table with a view of greenery in the background.

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Room, Non Smoking

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a television on a stand.

Standard Room, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Superior Room, Non Smoking

A room with tatami flooring, a low table, two chairs, a sofa, and a sliding door leading to a bathroom.

Superior Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

Basic Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Yumoto, a neighborhood in Hakone, is home to Hotel Nanpuso. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
Map
179 Yumotochaya, Hakone, Kanagawa, 250-0312

What's nearby

  • A mountainous landscape with a cable car, steam vents, and terraced mining areas.
    Hakone Hot Springs
    1 min walk - 0.0 miles
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Tamadare Falls
    12 min walk - 0.7 miles
  • Shogenji Temple
    18 min walk - 1.0 mile
  • Sounji Temple
    3 min drive - 0.8 miles

Getting around

  • Hakone Yumoto Station
    8 min drive
  • Kowakidani Station
    13 min drive
  • Haneda Airport (HND)
    103 min drive

Restaurants

  • 囲炉裏茶寮八里
    4 min drive
  • 料理茶屋花さがみ
    19 min walk
  • はつ花そば 本店
    16 min walk
  • ハイカラ中華 日清亭
    18 min walk
  • 山そば
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • High chair
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from July 20 to August 31
Pool access available from 9:30 AM to 4:30 PM
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Does Hotel Nanpuso have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:30 AM–4:30 PM.

Is Hotel Nanpuso pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Nanpuso?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Nanpuso?

Check-out is at 11:00 AM.

Where is Hotel Nanpuso located?

Located in Yumoto, this luxury ryokan is within a 5-minute walk of Hakone Hot Springs and Tenzan Onsen. Tamadare Falls and Hakone Toy Museum are also within 1 mi (2 km). Hakone Yumoto Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Nanpuso Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 112 out of 180 reviews
Rating 8 - Good. 47 out of 180 reviews
Rating 6 - Okay. 16 out of 180 reviews
Rating 4 - Poor. 1 out of 180 reviews
Rating 2 - Terrible. 4 out of 180 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the private onsen and the ryokan experience. The food was very good, and so much!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Hotel was clean, staff was friendly and open air bath was phenomenal! Dinner and breakfast were delicious, overall very authentic and comfortable experience. Great way to end a trip!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff are nice and helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the private onsen in our room, which was great. We had the traditional dinner and breakfast booked. It was a great experience, the dinner was beautiful but I'm a vegetarian and couldn't touch anything that was served, so for breakfast they switched us to the buffet that had some western options and that was perfect.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room, it was clean, beautiful and comfortable. The staff were very helpful with everything even though we knew very little Japanese. I wish I would have stayed longer because it was an amazing experience.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay very much.　The dinner quality was average, but drinks including alcohol were as much as you can. They were free, so people who enjoy alcohol, itis a dream place to stay. The buffe style breakfast was excellent,
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel Very clean. Staff very friendly and helpfull. We highly recommend
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the checkin I realized our room were without private onsen which was my intention. The first staff said not impossible to upgrade but when I insisted another staff came by and looked and offered upgrade with a fee. Overall a very traditional place to stay. The dinner and breakfast was included and worth the price. However I don’t recommend staying in the Annex building since it’s much older and small rooms.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel for a couple of reasons, the first being the special formal Japanese dinner and the second was a private Onsen in our room. We stayed two nights and enjoyed the hotel and the amenities very much. The staff was excellent in providing Assistance and support, meeting our every need. Our server for the formal Japanese dinner was Theint, and she was very well-versed in English and very informative as she prepared and served the meal to us. It met all of our expectations and we would highly recommend the Nanouso Hotel as a place to stay for travelers.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was very friendly and nice. I didn’t appreciate how they charge you for every little thing I got charged three dollars for a bucket of ice which normally comes complementary with rooms. I’ve never had to pay for ice. I also wanted the privawhich was only a $50 upgrade from the standard room that I had accidentally booked. They’re very kind and helping me with that. I was pleasantly surprised to see the hot tub private onsen ready to go,
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Nanpuso was fantastic. Check-in was seamless, thanks to the professional front desk staff, Clark Ms. Mano, who went above and beyond to assist us. While the dinner was satisfactory, the breakfast was impressive with numerous delicious options. Overall, we had a wonderful time and would definitely return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful room, hotel, and our time their will be a memory I go back to every time I need to feel relaxed.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Clean, beautiful property with a friendly staff. Love the Kaiseki dinners, wide variety of breakfast buffet options. Natural unseen hot springs was excellent. PS. I love the place, but the Expedia did screw up. I chose the place because of their Kaiseki dinners, I chose and paid for it. The hotel did not have the information, I chose the dinner plan but the property did not receive the information. Costing me more money. But I’m glad I did it because it was worth the experience.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an extremely relaxing and invigorating vacation stay in a private onsen room. The shiatsu massage was next level. The breakfast buffet and traditional Japanese dinner were delicious, well presented and the service was great.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious with a great view and a very good onsen inside our room. Staff are also very helpful to help facilitate our late check in but it’s a little bit frustrating as email is the only way available for contacting the hotel. Food quality is average and I wish there are more diversity for our meal. I also hope to have more facilities to spend the time in hotel.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a private spa which was very pleasant, however not many towels
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was outstanding and the staff was very accommodating. We fell in love the the local area and the private open air hot spring was amazing.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming and friendly. Attentive and patient.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Amazing place and stuff. Beautiful view
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent service
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The kaiseki meal that we paid extra for was not worth the money, but we wanted a traditional Japanese experience so we had to make the most of it. The breakfast buffet was much better with a lot more selections of food. The drive to the hotel was beautiful but very windy and the most of the entire drive was in a single lane. Our rooms were across a designated enclosed smoking room but we can smell the cigarette smoke in the rooms. The toilet is separate from the bathroom inside the room and it’s very tiny if you don’t like being in tight a space. Although the rooms are clean they have an old and outdated look to it. The beds and futons are firm and weren’t comfortable for someone that’s used to a softer mattress. Overall, we had a good experience and enjoyed the beautiful scenery and tranquil escape from the busy city atmosphere.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all professional and helpful. They understood that it was a special occasion and we're very helpful throughout the stay.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Nanpuso in Hakone was just amazing. The hotel offers beautiful hot springs and a relaxing atmosphere surrounded by nature. We stayed in a room with an open-air bath, which was a truly special experience, peaceful, private, and perfect after a long day of exploring. The staff were friendly and welcoming, and everything was clean and comfortable. This hotel is perfect for anyone looking to enjoy Hakone’s traditional charm and natural beauty in a relaxing, luxurious way. We would love to come back again!
Stayed 1 night in Oct 2025