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Hotel Nanpuso

4.5 star property
Luxury ryokan with spa services and a seasonal outdoor pool

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Photo gallery for Hotel Nanpuso

Public bath
Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi
Reception
Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking | Bathroom | Separate tub and shower, hair dryer, slippers, electronic bidet
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Japanese-Style Room, Non Smoking

Standard Japanese-Style Room, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Style Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking

Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese-Western Style Room with Open-Air Hot Spring Bath, Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

View all photos for Standard Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Standard Japanese-Western Room, Non Smoking

Down comforters, in-room safe, iron/ironing board, free WiFi

Standard Japanese-Western Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese-Style Room with Open-Air Hot Spring Bath, Non Smoking

Japanese-Style Room with Open-Air Hot Spring Bath, Non Smoking | Down comforters, in-room safe, iron/ironing board, free WiFi

Japanese-Style Room with Open-Air Hot Spring Bath, Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Hair dryer
Toilet with electronic bidet
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 4
  • 4 Twin Futons

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About the neighborhood

Map
179 Yumotochaya, Hakone, Kanagawa, 250-0312

What's nearby

  • Tenzan Onsen - 1 min drive - 0.2 miles
  • Hakone Open Air Museum - 11 min drive - 4.3 miles
  • Hakone Gora Park - 12 min drive - 4.9 miles
  • Hakone Kowakien Yunessun - 12 min drive - 5.2 miles
  • Lake Ashi - 14 min drive - 6.4 miles

Getting around

  • Hakone Yumoto Station - 8 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪界箱根御食事処 - ‬10 min walk
  • ‪はつ花そば 新館 - ‬15 min walk
  • ‪画廊喫茶 ユトリロ - ‬18 min walk
  • ‪箱根暁庵箱根店 - ‬4 min walk
  • ‪ステーキハウス吉池 - ‬15 min walk

About this property

Hotel Nanpuso

Luxury ryokan near Hakone Open Air Museum
An indoor public bath (no minerals), shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel Nanpuso. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas and a lifeguard on site
  • Free self parking
  • Hot springs on site, an electric car charging station, and massage treatment rooms
  • A water dispenser, a vending machine, and a TV in the lobby
Room features
All 112 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Highchairs, baby baths, and children's slippers
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • 32-inch TVs with digital channels
  • Children's dinnerware, heating, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • High chair
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 1965
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from July 20 to August 31
Pool access available from 9:30 AM to 4:30 PM
Hot springs access available from 6:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Does Hotel Nanpuso have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:30 AM–4:30 PM.

Is Hotel Nanpuso pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Nanpuso?

Self parking is free at this property.

What time is check-in at Hotel Nanpuso?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Nanpuso?

Check-out is at 11:00 AM.

Where is Hotel Nanpuso located?

Located in Yumoto, this luxury ryokan is within a 10-minute walk of Tenzan Onsen, Tamadare Falls, and Gyokuren Shrine. Sounji Temple and Hakone Toy Museum are also within 1 mi (2 km). Hakone Yumoto Station is 20 minutes by foot.

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Hotel Nanpuso Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Extremely generous customer service and excellent breakfast and dinner choices
Stayed 1 night in May 2025

10/10

Staff were all professional and helpful. They understood that it was a special occasion and we're very helpful throughout the stay.
Stayed 2 nights in Apr 2025

10/10

This hotel is local traditional. You experience it…
Stayed 2 nights in Apr 2025

10/10

A Truly Authentic Japanese Experience – Simply Unforgettable! Staying at Hotel Nanpuso was like stepping into the heart of traditional Japan. From the moment we arrived, we were immersed in authentic cultural touches — the beautiful architecture, serene surroundings, and the warm hospitality. The traditional yukata clothing provided made the experience feel even more special and immersive. The hot spring (onsen) was absolutely relaxing, and the setting was peaceful and beautifully maintained. The entire hotel, from the design to the atmosphere, radiated elegance and tradition. Every corner of the building and its surrounding nature made us stop and admire. If you're looking for a true Japanese experience, this is the place. Just wow. Highly recommended!
Stayed 1 night in May 2025

10/10

Amazing place and stuff. Beautiful view
Stayed 2 nights in Oct 2024

10/10

Spacious rooms
Stayed 2 nights in Nov 2024

10/10

Lovely hotel with charm. We had a half Japanese and half continental room for 3, located in the annex, and it was pretty spacious. The staff was absolutely fantastic throughout our stay and we loved the dinner and breakfast. It was great to be able to use a shuttle (for a very small fee) to take us to the train station at the end of our trip as the walk is a bit much with suitcases.
Stayed 1 night in Oct 2024

8/10

What I like most : Japanese breakfast, Kaiseki dinner and the private hot spring. What I don't like: need to take shuttle bus to go up and down hill.
Stayed 3 nights in Nov 2024

8/10

The hotel is in the middle of nowhere, and transportation options are very limited. The last trip to and from the hotel is at 5 PM. Additionally, the hotel service bus is not free; you need to pay ¥200. I booked this hotel because I saw it on YouTube and expected the Kaiseki dinner to be served in my room. However, I was disappointed as we ended up having dinner in the restaurant on the 6th floor instead. The area was serene and cold, which might explain why there’s no air conditioning in the rooms (at least in mine). Some staff members are friendly, while others seem less so. Since they all wear masks, it’s hard to tell.
Stayed 2 nights in Nov 2024

2/10

This is the MOST disgusting hotel I’ve ever stayed in and I’m not exaggerating. I could post pictures, but it’s too disgusting to post. The building is 70 years old. The room STINKS. There’s mildew everywhere, shower, walls, lamps, etc. NO AC. The vent is full of disgusting grime. Dust EVERYWHERE. SMELLS EVERYWHERE including beds. I didn’t really sleep the entire night and my mom didn’t either. The room triggered all my allergies. and I was coughing the whole time. Never ever seen a hotel room so old and dirty. We woke up and got out of the hotel around 8am ASAP. I don’t even know why such hotel room exists in 2024. It was purely insufferable
Stayed 1 night in Oct 2024

6/10

素晴らしいサービスではあったものの、明らかに前回のステイでは質が低下していたのが残念でした。宿泊客の変化や人手不足はあると思いますが、日本らしいサービスの維持を願いつつ評価しました。
Stayed 1 night in May 2025

8/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Apr 2025

6/10

割引価格のせいか、別館の古い宿泊部屋でした。 トイレが狭く、窮屈なので廊下側の外のトイレを利用しました。（そこは、きれいでひろい） 夕食等は他の皆さんと遜色無かったと思うので、満足でした。
Stayed 1 night in Apr 2025

8/10

Stayed 1 night in Mar 2025

4/10

Stayed 1 night in Feb 2025

6/10

Stayed 1 night in Feb 2025

2/10

Stayed 4 nights in Dec 2024

8/10

My husband, daughter and I spent our last night in Japan at this property. At the time of booking, rooms with a private onsen were sold out. We missed out on the experience but we stayed at the Annex (a little outdated but Ok). Check in and check out were a breeze. Very polite clerks. I liked their gift shop, complimentary coffee and treats in the lobby. Overall, I would recommend it.
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Nov 2024

10/10

Stayed 1 night in Nov 2024

10/10

ご飯も美味しくスタッフの方も丁寧で、何より露天風呂付きのお部屋に泊まれたことが最高の思い出になりました。 朝ごはんも豪華で、とても楽しめました！
Stayed 1 night in Nov 2024

10/10

対応も丁寧で、食事もよかったです。 温泉もキレイでした。
Stayed 1 night in Oct 2024

10/10

Stayed 2 nights in Oct 2024