Hotel Indigo Hakone Gora by IHG

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Hotel Indigo Hakone Gora sits at the base of Hakone Gora Park, offering a peaceful retreat with its signature firepit and hot springs. Guests enjoy meals at the Riverside Kitchen & Bar while maintaining their routines at the 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Dining table
  • 76 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(35 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Private Hot Spring)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Dining table
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402

What's nearby

  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles
  • Ōwakudani - 5 min drive - 1.9 miles
  • Lake Ashi - 16 min drive - 4.7 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪リバーサイド・キッチン&バー - ‬1 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬6 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel near Hakone Gora Park
Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora by IHG provides an indoor mineral hot spring (onsen), a terrace, and a firepit. For some rest and relaxation, visit the hot springs. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • An elevator, luggage storage, and smoke-free premises
  • Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 100 individually furnished rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with spring water tubs and toilets with electronic bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/closets, smart speakers, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 102 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

Is Hotel Indigo Hakone Gora by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Indigo Hakone Gora by IHG?

Self parking is free at this property.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Indigo Hakone Gora by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Hakone Gora by IHG located?

Located in Gora, this luxury hotel is within 1 mi (2 km) of Hakone Gora Park and Hakone Open Air Museum. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 8 minutes by foot and Hakone Miyanoshita Station is 26 minutes.

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Reviews

Hotel Indigo Hakone Gora by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 699 out of 895 reviews
Rating 8 - Good. 130 out of 895 reviews
Rating 6 - Okay. 36 out of 895 reviews
Rating 4 - Poor. 17 out of 895 reviews
Rating 2 - Terrible. 13 out of 895 reviews

Reviews

8/10 Good

Paul de

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, on site parking, breakfast amazing, in room hot tub/onsen
Stayed 2 nights in Nov 2025

10/10 Excellent

eduardo

Liked: Amenities, property conditions & facilities
Excellent restaurant! And the spa/onsen was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Diem Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful views.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
The onsen was fantastic both public and private in the room. Staff were incredibly friendly and helpful. The rooms were spotless and we'll appointed. Superior location in beautiful setting
Stayed 1 night in Nov 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect spot to wind down after 10 days of hectic traveling. The property is beautiful and the surrounding area serene. We enjoyed the food, drinks and onsen very much. Highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely
Stayed 2 nights in Oct 2025

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice area had a great stay high recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel. The shuttles they run are very helpful. The restaurant was delicious. The foot bath happy hour outside looking at the river was fantastic. We had a "private onsen" room but it was really a bathtub on the deck (more sento), not groundwater, but still very nice. The hotel onsen is also a very nice spa, but not an onsen in the traditional sense. The pricing was higher when we checked out than represented on Expedia so FYI.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thaitung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this property. I stayed in a riverside room. The private onsen was perfect and hearing the river water flow was very relaxing, plus the river colors are surreal. The breakfast buffet had lots of options between western and Japanese cuisine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Maiken Leger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location

Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel …so close to all Hakone and lake Ashi have to offer.
Stayed 2 nights in Apr 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, onsen was wonderful and restaurant was very good. Staff was more than helpful and very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and enjoy the hot spring!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay at the Indigo Hakone Gora Hotel…everything was amazing from the friendly staff, food, accommodation and design of the property. A perfect Onsen for relaxing and surrounding areas to visit.
Stayed 2 nights in Apr 2025

8/10 Good

Siya

Liked: Cleanliness
Add more amenities in room and bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in hakone. Extremely friendly and polite staff. Welcoming, relaxing. Good vibes!
Stayed 1 night in Jun 2025

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were luxurious and very comfortable. The staff was superb and the onsens were extremely relaxing. Would absolutely stay here for our next time back in Hakone.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Saifoloi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the onsen in room!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tak Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and stylish. Restaurant is good
Stayed 1 night in Jun 2025

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and extremely accommodating.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property was excellent. All the staff were helpful and very service oriented! We had excellent experience for breakfast and dinner.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place to stay in Hakone. From the staff to the amazing food and the private onsen it is well worth it!
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room, restaurant and staff. Close to Gora station.
Stayed 1 night in Mar 2025