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Hotel Indigo Hakone Gora by IHG

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Hotel Indigo Hakone Gora by IHG

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated
Bar (on property)
Public bath
Exterior
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
Flat-screen TV
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, River View (Private Hot Spring)

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Down comforters, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Private Hot Spring)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Dining table
  • 56.39 sq m
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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About the neighborhood

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402

What's nearby

  • Hakone Gora Park - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.3 miles
  • Ōwakudani - 5 min drive - 2.1 miles
  • Lake Ashi - 10 min drive - 6.0 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪COFFEE CAMP - ‬9 min walk
  • ‪みょうじん - ‬13 min walk
  • ‪やまひこ鮨 - ‬10 min walk
  • ‪GORA BREWERY & GRILL - ‬14 min walk
  • ‪ラウンジ花影 - ‬10 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel near Hakone Gora Park
Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora by IHG provides an indoor mineral hot spring (onsen), a terrace, and a firepit. For some rest and relaxation, visit the hot springs. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 100 individually furnished rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with spring water tubs and toilets with electronic bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 102 ºF
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

Is Hotel Indigo Hakone Gora by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Indigo Hakone Gora by IHG?

Self parking is free at this property.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Indigo Hakone Gora by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Hakone Gora by IHG located?

Located in Gora, this luxury hotel is within 1 mi (2 km) of Hakone Gora Park and Hakone Open Air Museum. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 8 minutes by foot and Hakone Miyanoshita Station is 26 minutes.

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Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 608 out of 787 reviews
Rating 8 - Good. 118 out of 787 reviews
Rating 6 - Okay. 33 out of 787 reviews
Rating 4 - Poor. 17 out of 787 reviews
Rating 2 - Terrible. 11 out of 787 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

amazing hotel and its amenties and restaurants
Stayed 3 nights in May 2025

10/10

Great location, comfortable, welcoming. Staff and service is amazing.
Stayed 2 nights in May 2025

10/10

Excellent service, food, river view and private onsen is excellent
Stayed 1 night in May 2025

10/10

Beautiful, comfortable room and fantastic dining service. We were extremely happy with our river view room, and used our private onsen multiple times. The thermal spring spa was also a real delight.
Stayed 2 nights in Jun 2025

10/10

Great place, onsen was wonderful and restaurant was very good. Staff was more than helpful and very nice.
Stayed 2 nights in May 2025

10/10

Spa hotel, amazing facilities, great rooms
Stayed 1 night in Apr 2025

10/10

Nice new hotel …so close to all Hakone and lake Ashi have to offer.
Stayed 2 nights in Apr 2025

10/10

An excellent stay at the Indigo Hakone Gora Hotel…everything was amazing from the friendly staff, food, accommodation and design of the property. A perfect Onsen for relaxing and surrounding areas to visit.
Stayed 2 nights in Apr 2025

10/10

The rooms were luxurious and very comfortable. The staff was superb and the onsens were extremely relaxing. Would absolutely stay here for our next time back in Hakone.
Stayed 1 night in Apr 2025

10/10

Everything was flawless including the staff who all were multi lingual
Stayed 1 night in May 2025

8/10

The hotel staff is amazing, and the room is very clean. I would’ve liked more Japanese food within the restaurant, but my overall experience was excellent. The staff really helped us navigate the city.
Stayed 2 nights in May 2025

10/10

The hotel is very well appointed, clean, and the staff extremely helpful. The on-site onsen was wonderful. As far as convenience it is not in a walking location but the free shuttle to and from the station a big plus
Stayed 2 nights in May 2025

10/10

Absolutely beautiful hotel. Transportation provided to train station. Onsen in room, comfortable beds, sparkling clean, modern, beautiful bar and restaurant.
Stayed 1 night in Mar 2025

10/10

Was very surprised how wonderful the hotel was. Food was great as was the staff and the facility
Stayed 1 night in Mar 2025

10/10

Excellent place to relax and enjoy the hot spring!
Stayed 2 nights in Feb 2025

10/10

Amazing place definitely coming back for another stay. Btw they offer to send a shuttle bus to pick you up from the station then they will drop you off at the station .
Stayed 3 nights in Apr 2025

8/10

The service at this property was excellent. All the staff were helpful and very service oriented! We had excellent experience for breakfast and dinner.
Stayed 2 nights in Apr 2025

10/10

Amazing hotel, roof top with food and drink, great restaurant in the lobby, and a great bakery as well, the only issue the bakery opens at 8:00 am, too late, Overall experience was amazing
Stayed 1 night in Apr 2025

10/10

The staff was welcoming and extremely accommodating.
Stayed 2 nights in Mar 2025

10/10

Loved the shuttle service to/from train station, location, superior room and friendliness of all staff. Check-in process was excellent.
Stayed 1 night in Mar 2025

10/10

Relaxing and luxurious.
Stayed 2 nights in Apr 2025

10/10

Staff was very kind and respectful. The property was clean and organized. The onsen in the room was a wonderful addition to the stay. Overall was a 10/10 experience.
Stayed 2 nights in May 2025

10/10

Everything was great especially the onsen in room!
Stayed 2 nights in Feb 2025

10/10

Really nice room, restaurant and staff. Close to Gora station.
Stayed 1 night in Mar 2025

10/10

Very enjoyable stay in Hakone. All the staff were very helpful the hotel onsen and private onsen on our balcony were bliss! I wish l had realised we could have got a train to Gora station and then ask for the hotel to send a car to pick us up. The shuttle is less frequent
Stayed 2 nights in May 2025