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Hotel Green Plaza Hakone

3.5 star property
Hotel with free parking, near Ōwakudani

Choose dates to view prices

Photo gallery for Hotel Green Plaza Hakone

Hot springs
Japanese Western Style Room with Mt. Fuji View Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets
Lobby
Japanese-Style Room with Futon, Mountain View, 36㎡ | View from room
Exterior
Hotel Green Plaza Hakone, steps from Hakone Gora Park, offers a retreat with an outdoor bath and tranquil garden. Enjoy delicious meals at Hananowa restaurant after exploring. Practical amenities like WiFi and luggage storage ensure a hassle-free stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Style Room with Futon, Non Smoking

Japanese-Style Room with Futon, Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese-Style Room with Futon, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 36 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Asian Twin Room with Open-air bath, Non Smoking, 36sqm

Asian Twin Room with Open-air bath, Non Smoking, 36sqm | In-room safe, blackout drapes, free WiFi, bed sheets

Asian Twin Room with Open-air bath, Non Smoking, 36sqm

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Bidet
Hair dryer
Daily housekeeping
Wardrobe or closet
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room, Non Smoking ( 2 Person)

Twin Room, Non Smoking ( 2 Person) | In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking ( 2 Person)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Mt. Fuji View Non Smoking

Japanese Western Style Room with Mt. Fuji View Non Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Western Style Room with Mt. Fuji View Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Bidet
In-room safe
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

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About the neighborhood

Map
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631

What's nearby

  • Ōwakudani - 3 min drive - 1.3 miles
  • Lake Ashi - 7 min drive - 1.3 miles
  • Hakone Gora Park - 8 min drive - 3.1 miles
  • Hakone Kowakien Yunessun - 8 min drive - 3.3 miles
  • Hakone Open Air Museum - 10 min drive - 3.7 miles

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Narita Intl. Airport (NRT) - 165 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬19 min walk
  • ‪桃源台ビューレストラン - ‬5 min drive
  • ‪じねんじょ蕎麦 箱根九十九 - ‬7 min drive
  • ‪グランリヴィエール箱根 - ‬4 min drive
  • ‪CAFE TUNE - ‬6 min drive

About this property

Hotel Green Plaza Hakone

Hotel near Ōwakudani
Located close to Hakone Gora Park and Hakone Kowakien Yunessun, Hotel Green Plaza Hakone provides an outdoor public bath (no minerals), a coffee shop/cafe, and a garden. For some rest and relaxation, visit the indoor/outdoor hot springs, and indulge in reflexology or a facial. The on-site restaurant, Hananowa, offers breakfast and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and a 24-hour front desk
  • A vending machine, an elevator, and wedding services
Room features
All 123 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, daily housekeeping, and phones

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,669 reviews
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hananowa

Things to do

  • Indoor/outdoor hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • Facials
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Indoor/outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests traveling with a service animal must contact the property prior to arrival.
This property is unable to accommodate dietary restrictions. Guests with food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos, including tattoo stickers, to use the facilities.

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Frequently asked questions

Is Hotel Green Plaza Hakone pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Green Plaza Hakone?

Self parking is free at this property.

What time is check-in at Hotel Green Plaza Hakone?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Green Plaza Hakone?

Check-out is at 11:00 AM.

Where is Hotel Green Plaza Hakone located?

Located in Sengokuhara, this hotel is 0.8 mi (1.3 km) from Ōwakudani and 3 mi (4.9 km) from Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 6 mi (10 km).

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Reviews

Hotel Green Plaza Hakone Reviews

8.8

Excellent

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 222 out of 435 reviews
Rating 8 - Good. 148 out of 435 reviews
Rating 6 - Okay. 48 out of 435 reviews
Rating 4 - Poor. 13 out of 435 reviews
Rating 2 - Terrible. 4 out of 435 reviews

Reviews

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, for Mountain viewing, the ropeway and the boat trip!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onsen hotel with a view

Stayed for one night with family. Great views of mt Fuji from hotel and onsen. Food at dinner and breakfast very good in quality and range. Windy during stay so no ropeway making access by public transport indirect although not an issue as travelled relatively lightly.
Stayed 1 night in Apr 2025

10/10 Excellent

Malcolm

Liked: Staff & service, property conditions & facilities
Well situated to see Mt Fuji! Great food, spa and rooms were comfortable
Stayed 1 night in Mar 2024

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and quite nice area. Very enjoyable stay. Rooms a bit outdated which was not a big deal to me.
Stayed 1 night in Mar 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still the only hakone osen can see mt fuji!
Stayed 1 night in Dec 2024

10/10 Excellent

Vijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ibsen hotel. We got Mt Fuji view room which is a big bonus.
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Wish the lounge was open to eat since it is so remote.
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful remote hotel

Best buffet. We ate til our hearts content. The bathroom is very outdated and small so our family used the onsen daily, it had a wonderful view anyways. The hotel is Very remote and difficult to get to, but well worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jovin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in all areas, wide variety of food for dinner and breakfast. Good size for onsen.
Stayed 1 night in Nov 2023

10/10 Excellent

Euu Nguang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel with convenient location

Our western style room was specious and clean. Japanese style breakfast and dinner with many choices is a must to try. Hotel provide shuttle services to nearby bus stop and Ubako ropeway station. We enjoy our stay very much in this hotel
Stayed 1 night in May 2024

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that we can see the mount Fuji from our room and the hot spring. The view is amazing. Also, we liked that we have options to have dinner and breakfast since there is nothing around in the immediate area unless you want to take a bus or gondolas to other areas.
Stayed 1 night in May 2023

8/10 Good

Sony

Beautiful location with amazing view of Mount Fuji. Really nice to get away from the busy city and nearby cable car ride to the lakes. The outdoor spa was lovely too. Food at hotel wasn’t great and hotel is antiquated but maybe part of its charm.
Stayed 1 night in Oct 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first onsen experience and it was nice, warm and relaxing. But I do not have other onsen places to compare to. It was a very foggy day and I cannot see the beautiful scenery outside. The buffet dinner and breakfast have a lot of variety of food and very good overall.
Stayed 1 night in Dec 2023

8/10 Good

V Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean and spacious. We chose the traditional tatami-styled. Loved it! We had a lovely view of Mt Fuji. The service staff was efficient and courteous. Hotel was easily accessible within a 5 min walk from back of Ubago Station but through uneven terrain. Our only comment is the food quality.
Stayed 2 nights in Oct 2023

4/10 Poor

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities

Really bad experience. Wouldn’t recommend.

The hotel has a great potential, location is good once once you are there but arriving to the Hotel is terrible. The free shuttle wasn’t running when we arrived to gondola station and we needed to walk in the middle of an icy road carring our luggage, the most incredible thing is the staff didn’t really care when we got to the reception. The hotel installations are quite old and you have issues with mold all over the place, the corridor had a basket on the floor to colect dropping water from the ceilings, our bathroom was smelling really bad probably due to some sewage leak behind the toilet. The onsen was OK, just like others in the same category, however the views of the Mount Fuji are not that great as you need to stand up and take you body out of the onsen waters to see the it. Also, it is a quite lateral and partial view. So don’t expect great things here. The food was OK and restaurant staff was friendly and helpful. I felt that the food standards were also a bit low compared to other places we stayed in Japan. The worst part was the reception staff, they don’t know how to cater for international guests and they are not willing to help in your way in and out of the hotel if you are not driving your own car. So here is my recommendation, DON’T stay here if you are planning to use Hakone’s public transportation to get hotel. We actually lost 1:30 hours of our itinerary on the way out because they didn’t want to run the shuttle bus 5 minutes earlier to take us to a bus sta
Stayed 2 nights in Jan 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excelleny. Good service, polite staff, clean, had the privilege to use the onsen for a slightly extra charge..
Stayed 2 nights in Oct 2025

6/10 Okay

Desmond

Liked: Staff & service, amenities
A bit dated hotel. The location and onsen is good but the room would benefit from some upgrade.
Stayed 1 night in Oct 2025

8/10 Good

Hisanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂でどの方角の辺りに晴れてたら富士山が見えるか書いてあると良かった
Stayed 1 night in Sep 2025

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋から富士山が見えてとても満足できました。
Stayed 1 night in Sep 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage direkt an der Seilbahn machte es einfach, zu den Ausflugszielen zu kommen. Abends gab es ein vielfältiges Buffet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hôtel, Great Onsen, diner, breakfast…
Stayed 1 night in Aug 2025

10/10 Excellent

mathieu

Liked: Amenities
Excellent retreat. Very peaceful and the buffet was great.
Stayed 1 night in Aug 2025

6/10 Okay

Mariko

Liked: Staff & service, property conditions & facilities
It was wonderful mostly. There were a lot of visitors who did not understand nor follow the specific etiquettes in enjoying hot springs. The hotel should do a bit more to enforce the rules. Sometimes it was very unpleasant with these visitors.
Stayed 2 nights in Jul 2025

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of food at breakfast and dinner were terrific. In addition, there was easy access to nature trails and a Hakone Ropeway station. My only suggestion for the hotel is to provide a map or information about the trails. I only found them by walking around.
Stayed 3 nights in Jun 2025

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were some positives to our stay including the view of Mt Fugi and access to ropeway. The hotel lobby and dining area were clean. The hotel room was old, worn and dated. Not what was shown in online images. The onsen had amazing view but the facilities were old and worn. The gardens were overgrown and unkept. There were limited options for basics such as water since there were limited hours for gift shop and lounge. There was a discrepancy between what was advertised and what we experienced.
Stayed 1 night in Jun 2025

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