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Hoshino Resorts KAI Sengokuhara

4.0 star property
Ryokan with free breakfast, near Ōwakudani

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Japanese-style Suite with Outdoor Bath RB2 | Down comforters, in-room safe, individually decorated
[Annex] Japanese-style Suite with Outdoor Bath RD2 | Down comforters, in-room safe, individually decorated
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese-style Suite with Outdoor Bath RB2

Japanese-style Suite with Outdoor Bath RB2 | Down comforters, in-room safe, individually decorated

Japanese-style Suite with Outdoor Bath RB2

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Separate bathtub and shower
Spring water bathtub
  • Mountain view
  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RD2

[Annex] Japanese-style Suite with Outdoor Bath RD2 | Down comforters, in-room safe, individually decorated

[Annex] Japanese-style Suite with Outdoor Bath RD2

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Separate bathtub and shower
Spring water bathtub
  • Mountain view
  • 130 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RC3

Japanese-style Suite with Outdoor Bath RC3 | Down comforters, in-room safe, individually decorated

Japanese-style Suite with Outdoor Bath RC3

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Separate bathtub and shower
Spring water bathtub
  • Mountain view
  • 63 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for [Annex] Japanese-style Suite with Outdoor Bath RA2

[Annex] Japanese-style Suite with Outdoor Bath RA2 | Down comforters, in-room safe, individually decorated

[Annex] Japanese-style Suite with Outdoor Bath RA2

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Separate bathtub and shower
Spring water bathtub
  • Mountain view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Free WiFi
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About the neighborhood

Map
817-359 Sengokuhara, Ashigarashimogun, Hakone, Kanagawa, 250-0631

What's nearby

  • Hakone Venetian Glass Museum - 13 min walk - 0.7 miles
  • Ōwakudani - 3 min drive - 1.7 miles
  • Hakone Kowakien Yunessun - 8 min drive - 3.6 miles
  • Hakone Open Air Museum - 9 min drive - 3.9 miles
  • Lake Ashi - 15 min drive - 7.4 miles

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Haneda Airport (HND) - 103 min drive

Restaurants

  • ‪Cafe Tune - ‬18 min walk
  • ‪ごはんと板前料理銀の穂 - ‬12 min walk
  • ‪菊壱 - ‬19 min walk
  • ‪箱根九十九 - ‬9 min walk
  • ‪カフェテラッツァうかい - ‬13 min walk

About this property

Hoshino Resorts KAI Sengokuhara

Upscale ryokan near Ōwakudani
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hoshino Resorts KAI Sengokuhara provides free breakfast (local cuisine) and an outdoor public bath (no minerals). Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and an elevator
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with spring water tubs and rainfall showers
  • TVs with digital channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hoshino Resorts KAI Sengokuhara Inn
Hoshino Resorts KAI Sengokuhara Inn Hakone
Hoshino Resorts KAI Sengokuhara Hakone
Ryokan Hoshino Resorts KAI Sengokuhara Hakone
Hakone Hoshino Resorts KAI Sengokuhara Ryokan
Ryokan Hoshino Resorts KAI Sengokuhara
Hoshino Resorts KAI Sengokuhara Ryokan
Hoshino Resorts KAI Sengokuhara Hakone
Hoshino Resorts KAI Sengokuhara Ryokan Hakone

Frequently asked questions

Is Hoshino Resorts KAI Sengokuhara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoshino Resorts KAI Sengokuhara?

Self parking is free at this property.

What time is check-in at Hoshino Resorts KAI Sengokuhara?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Sengokuhara?

Check-out is at noon.

Where is Hoshino Resorts KAI Sengokuhara located?

Located in Sengokuhara, this ryokan is within 6 mi (10 km) of Ōwakudani, Hakone Kowakien Yunessun, and Hakone Open Air Museum. Fuji-Hakone-Izu National Park and Lake Ashi are also within 9 mi (15 km).

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Hoshino Resorts KAI Sengokuhara Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 58 reviews
Rating 8 - Good. 5 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Hoshino Kai Resort
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful stay. The private onsens were our main draw and they did not disappoint. The room itself is huge with a large balcony. The decor is so calming. The shower is lovely. The staff and all the meals were so interesting with wonderful presentation. We loved our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities; calming, modern beauty of the facility; and the attentive service of the staff are exceptional. High recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest and relax.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yu kai

Liked: Cleanliness, staff & service, room comfort
I would stay here again! So quiet! Good food!
Stayed 2 nights in Oct 2023

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and surrounding areas. Slightly out of the way though so to explore the area I would recommend renting a car because taxis can become booked out.
Stayed 1 night in May 2023

10/10 Excellent

zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Good trips
Stayed 1 night in Sep 2023

10/10 Excellent

Albo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very helpful staff. Decent onsen place which you can enjoy relaxation to the max.

10/10 Excellent

Mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exceptional. All employees are so attentive and friendly. The facilities are spot less. The room is very spacious, and private onsen in the room was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The food was outstanding! Perfection!
Stayed 2 nights in Apr 2023

10/10 Excellent

Carminia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and easy to get around. It was hard to find at first. Staff was so nice.
Stayed 1 night in Oct 2023

10/10 Excellent

georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location and sight
Stayed 2 nights in Jul 2023

10/10 Excellent

Xiaowei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 2 nights in Dec 2023

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent! Would highly recommend!
Stayed 3 nights in Oct 2023

8/10 Good

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything!
Stayed 1 night in Jun 2023

6/10 Okay

Siu Ting

Liked: Staff & service
Nothing special including food.
Stayed 1 night in Feb 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is even more beautiful in person. No pictures could ever do justice to it. The staff are so kind, timely, professional and thoughtful. The dining experience was outstanding. I had just broken my leg and they assisted me with a wheelchair, extra pillows, ice and even helped me call the hospital because I don't speak Japanese. Overall an oustanding experience and I recommend this ryokan to anyone staying in the area!
Stayed 1 night in Aug 2023

10/10 Excellent

Joleen

Liked: Staff & service, amenities, property conditions & facilities
This hotel is exceptional. We absolutely loved staying here and wish we were here longer. The property and staff were amazing. Food amazing. Amenities amazing. Transportation is convenient to the bus lines which is easy within Hakone itself. We opted for taxi from Odawara station to the hotel. Saved us soooo much energy and chaos trying to get on and off the bus with luggage. I want to head back here again with our family. So so so so so amazing
Stayed 2 nights in Mar 2023

4/10 Poor

John

Liked: Staff & service, property conditions & facilities
We stayed in KAI Kawaji before and had excellent experience. But this time is a disappointment. The staffs were great but dining is underwhelming and disappointing. We stayed 3 nights and each day is getting worse and worse. We booked a massage and didn't show up until I called. Also, we caught a waiter drank from the glass the guest left which was disgusting.
Stayed 3 nights in Feb 2023

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Secluded Resort

It was an amazing stay at the Hoshino Resorts KAI Sengokuhara. If seclusion and privacy are what you are looking for, this is the place. The private outdoor onsen was incredible and so was the rest of the room. We had a nine-course pre-set dinner, which was delicious. If you are allergic to seafood, you should let them know ahead of time. The Pirate Ship cruise of Lake Ashi is only minutes away by public bus. There are a lot of restaurants and shops in that area.There was a bit of miscommunication during our checkA-our that delayed us for several minutes. This would normally be okay, but we checked out very early to catch a train and we’re almost late.
Stayed 1 night in Oct 2023

8/10 Good

Harm P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time for my husband and I staying at a top notch Hoshino resort! The experience of approaching and entering the building is a memorable experience by itself! When we arrived by a taxi at the resort on Nov 14, we are greeted by the staff outside by the gate, and she helps me with my carry-on and lead us to the reception area upstairs with an impressive escalator. The whole space inside the common areas, our assigned room and the garden outside are meticulously fantastic. As an architect myself, I could say the whole place is an amazing architectural experience which heightened your senses! The staff is very courteous and the service is impeccable, which reflects the quality of such a resort. It is without a doubt the best experience for such a highly rated resort! The quietness of the place when experiencing the whole resort from the moment we arrived to incredible dinner and breakfast time, until we checked out, I believe it is due to the well planned and organized space and highest level of staff. From the moment you enter the reception area and waiting for our room to be ready, it is so quiet and peaceful. Our apologies to only give you a 4 star, only to get your attention. The one star is taken off due to the fact that while everything else in our room is impeccably clean, the shower glass doors however was probably unintentionally forgotten to get cleaned, as those glass doors still showed water marks from previous use. Otsukaresamadeshita.
Stayed 1 night in Nov 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

pamela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Juncheol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아버지 은퇴기념 가족여행으로 선택한 료칸이었는데 정말 너무 좋았습니다. 우선 입구에서부터 느껴지는 럭셔리함과 심플하면서도 고급진 인테리어, 친절한 직원분들의 응대에서부터 체크인 하기도 전에 다시 와야겠다라는 느낌이 들 정도 였습니다. 숙소위치가 산속에 있고 따로 송영버스 등이 운영되지 않은 점만 빼고는 모든 것이 완벽하고, 방컨디션 넓이 그리고 높은 층고 등이 다른 료칸과는 차별화된 호시노 카이 만의 매력이었던것 같습니다. 대욕장은 방마다 노천온천이 있어서 그런지 붐비지 않고 한시간 정도 혼자서만 사용할수 있을 정도였고 투숙객도 많지 않아 브라이빗하게 조용하게 보내기 너무 좋은 곳입니다. 저녁 식사는 카이세키 코스로 나오는데 요리 하나하나 친절히 안내해주시고 무엇보다 마지막에 흘리듯이 아버지 은퇴 기념 여행이라고 말한걸 기억해주고 아버지 디저트에만 따로 초콜릿아트를 해주실 정도로 일본 특유의 친절함과 대접받는다는 느낌을 확실히 받았습니다. 다음에도 꼭 이용할 생각이고 호시노 카이 리조트 숙소가 전국에 있다는데 순례 숙박하고 싶을 정도로 좋은 추억을 만들고 왔습니다.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2024