Hilton Odawara Resort & Spa

4.5 star property
Luxury resort with 2 outdoor pools and 8 indoor pools

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Photo gallery for Hilton Odawara Resort & Spa

Hot springs
Japanese Western Deluxe Room | View from room
Lobby
8 indoor pools, 2 outdoor pools
Daily buffet breakfast (JPY 3600 per person)
Hilton Odawara Resort & Spa is near Fuji-Hakone-Izu National Park. Enjoy an 18-hole golf course by day and mineral hot springs by night. Families love the amenities—bowling, playgrounds, arcade games—and the 24-hour gym with fitness classes and yoga.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • Hot Tub
  • Room service
Hot springs

Spa

Seina has 3 treatment rooms including couples treatment rooms. The resort's spa offers massages as well as pampering treatments such as facials, hydrotherapy, and manicures/pedicures. Other on-site facilities include a steam room, a sauna, and a hot tub.

Spa
Steam room

Room options

Available filters for rooms
Showing 24 of 24 rooms

Hilton Corner Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Hilton Superior Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 27 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Japanese Western Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Free extra futon mattress
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds

Japanese Western Premium Suite

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds

Dog Friendly Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Toilet with electronic bidet
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Japanese Western Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Free extra futon mattress
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds

Hilton Accessible Twin

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
Toilet with electronic bidet
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Hilton Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Japanese Western Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed - double
Free extra futon mattress
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds

Hilton Premium Suite Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
Hair dryer
  • 68 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Twin Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Bathrobes
Hair dryer
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Japanese Corner Suite Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Japanese Western Corner Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Hair dryer
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds

Hilton Twin Room

  • Sleeps 2

Hilton Premium Suite

  • Sleeps 4

Hilton Superior Twin Room

  • Sleeps 3

Hilton Dog Friendly Room

  • Sleeps 4

Japanese Western Premium Suite

  • Sleeps 6

Japanese Western Suite

  • Sleeps 6

Japanese Western Corner Suite

  • Sleeps 6

Hilton Corner Twin Room

  • Sleeps 3

Japanese Western Deluxe Room

  • Sleeps 6

Junior Twin Suite

  • Sleeps 3

Hilton Accessible Twin Room

  • Sleeps 2

About the neighborhood

Located in Nebukawa, a neighborhood in Odawara, Hilton Odawara Resort & Spa is in the suburbs and by the ocean. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Fuji-Hakone-Izu National Park and Atami Sun Beach. Hakone Open Air Museum and Hakone Gora Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Map
583-1 Nebukawa, Odawara, Kanagawa-ken, 250-0024

What's nearby

  • Tenzan Onsen - 14 min drive - 6.6 miles
  • Hakone Open Air Museum - 23 min drive - 9.5 miles
  • Hakone Gora Park - 23 min drive - 10.1 miles
  • Hakone Shrine - 26 min drive - 11.7 miles
  • Lake Ashi - 27 min drive - 12.8 miles

Getting around

  • Nebukawa Station - 5 min drive
  • Kamonomiya Station - 18 min drive

Restaurants

  • ‪おさしみ天国・小田原海鮮ゴーゴー - ‬9 min drive
  • ‪Hasuna スパイスラーメンとインディアンカレー - ‬8 min drive
  • ‪ラウンジ ウィステリア - ‬13 min drive
  • ‪桃華樓 - ‬14 min drive
  • ‪箱根てゑらみす - ‬14 min drive

About this property

Hilton Odawara Resort & Spa

Luxury family-friendly resort near Fuji-Hakone-Izu National Park
Located close to Odawara Castle and Hakone Open Air Museum, Hilton Odawara Resort & Spa provides an adjacent golf course, a bowling alley, and an indoor mineral hot spring (onsen). Get out on the links at this resort and enjoy amenities such as a driving range. For some rest and relaxation, visit the outdoor hot springs or sauna, and indulge in hydrotherapy, a facial, or a massage. The on-site restaurant, Brasserie Flora, offers breakfast, lunch, dinner, and garden views. Fitness classes and yoga classes are offered at the 24-hour gym; Hilton Odawara Resort & Spa also has shopping on site, a playground, and an arcade/game room. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • 2 outdoor pools and 8 indoor pools
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • 2 indoor tennis courts, an electric car charging station, and express check-out
  • Guest reviews speak highly of the helpful staff
Room features
All 163 rooms offer comforts such as pillow menus and air conditioning, in addition to thoughtful touches like late night room service and safes.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and electric kettles

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 6:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Flora
  • The Lobby Lounge

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • 8 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Indoor/outdoor hot spring
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • 8 indoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 104 ºF
  • Hot tub
  • Hydrotherapy
  • Indoor/outdoor hot spring
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property will be closed from 3 PM on January 13 until 3 PM on January 14, 2026, due to an electrical system inspection.
This property's indoor and outdoor mineral hot springs will close on January 13 at 3 PM and reopen on January 23, 2026, at noon.
This property's main entrance will be under renovation from 9 AM-5 PM, from January 13-March 19, 2026 on weekdays. During this time, guests can expect to hear construction-related noise and vibrations.
This property's Bade Zone will not be available from 3 PM on January 13, 2026 until 9 AM on January 24, 2026. During this time, guests have access to the golf range, putting golf, table tennis, and outdoor tennis for 2 games per night.
This property offers shuttle pick-up service from Odawara and Nebukawa Stations at no charge.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to January 23 2026 (dates subject to change):
  • Hot springs
The property will be renovating from January 13 2026 to March 19 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Fee for in-room wireless internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired internet: JPY 1000 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 6:00 AM to midnight
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Odawara
Hilton Odawara Resort
Odawara Hilton
Hilton Odawara Hotel Odawara
Hilton Odawara Resort And Spa
Hilton Odawara Resort Spa
Hilton Odawara & Spa Odawara
Hilton Odawara Resort & Spa Resort
Hilton Odawara Resort & Spa Odawara
Hilton Odawara Resort & Spa Resort Odawara

Frequently asked questions

Does Hilton Odawara Resort & Spa have a pool?

Yes, this property has 8 Indoor pools, 2 outdoor pools, and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hilton Odawara Resort & Spa pet-friendly?

Yes, Hilton Odawara Resort & Spa allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Odawara Resort & Spa?

Self parking is free at this property.

What time is check-in at Hilton Odawara Resort & Spa?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hilton Odawara Resort & Spa?

Check-out is at noon.

Where is Hilton Odawara Resort & Spa located?

This family-friendly Odawara resort is located by the ocean, 4.9 mi (8 km) from Odawara Castle, and within 12 mi (20 km) of Fuji-Hakone-Izu National Park and Atami Sun Beach. Hakone Open Air Museum and Hakone Gora Park are also within 16 mi (25 km).

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Reviews

Hilton Odawara Resort & Spa Reviews

8.6

Excellent

9.0

Cleanliness

7.2

Location

8.6

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 405 out of 757 reviews
Rating 8 - Good. 207 out of 757 reviews
Rating 6 - Okay. 78 out of 757 reviews
Rating 4 - Poor. 46 out of 757 reviews
Rating 2 - Terrible. 21 out of 757 reviews

Reviews

10/10 Excellent

Munehiro

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great resort hotel experience. Great morning buffet, and great hotel and spa experience. This little charge on the amenity is a little bit of an annoying experience. Overall, it is a great experience.
Stayed 2 nights in May 2025

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to vacation
Stayed 1 night in Apr 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place for a short getaway into the nature. The service was spectacular and all the staff were friendly and helpful! The breakfast, the gym and the pools were amazing❤️thank you for making my stay a wondeful experience!
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
I love the beautiful scenery, the wonderful activities from the karaoke, bowling, tennis/badminton, and especially the onsen. The shuttle bus from the Nebukawa station is really helpful to get to the hotel without walking about 30 minutes from the station.
Stayed 3 nights in May 2025

10/10 Excellent

Bellin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time during my stay. My recommendation is not to include buffet breakfast or dinner too many days like us or you will miss our local food.
Stayed 3 nights in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, buffet dinner was ok, same two nights in a row. Pool and sauna was great. Very clean and great staff. Loved the stay. Also property offers shuttle buses from the two stations.
Stayed 2 nights in Mar 2025

8/10 Good

Abul

Liked: Cleanliness, staff & service, amenities
The Hilton has myriad of requirements for using the pool and hot springs. It's not possible just to walk into the pool area and start using it. We couldn't even see the pool because we were not appropriately attired, meaning we weren't wearing swimming clothes. The rooms are small and so are the bathroom and enclosed toilet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nilotpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view of Ocean from the hotel room. Breakfast facility is fantastic. Lots of choices. This Hotel has free shuttle service from both Odawara Train Station and Nebukawa Train Station. Check their Bus shuttle schedule. Relaxing environment. Great friendly staff. April 19th 2025
Stayed 2 nights in Apr 2025

8/10 Good

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buffet style restaurant

Launch and dinner during two days stay is not changed means almost same every time
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax. Breakfast buffet is amazing. The lounge has great dinner options. Will be back!!
Stayed 2 nights in Dec 2024

8/10 Good

PARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and room. Nice overall experience. Breakfast was below my expectations but wasn’t that bad
Stayed 1 night in Dec 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities
Love the property! we had better dining options.view as fantastic! Room and pool awesome!
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice view ocean. The public osen was new experience for me. I found the late night shop convenient. The arcade at the bottom floor is nice too.
Stayed 1 night in Jan 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax in Odawara Resort

We spent three days at the resort to relax while traveling around Japan. Great time
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and exceeded all my expectations. There was a lovely welcome and check in process, the hotel and its grounds were immaculately cared for and the facilities were outstanding and all staff went above and beyond to ensure our comfort and satisfaction. I highly recommend this hotel and look forward to staying there again next time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the pool and ALL the activities! Such an amazing weekend here! The whole family loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel At reception we received free drinks vouchers
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort. Suited to families. We only stayed one night last minute due to some other travel issues. It had a great fully equipped gym
Stayed 1 night in Aug 2024

10/10 Excellent

Dami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't hesitate booking this hotel!

Hi Hilton Odawara team, Thank you for your warm hospitality and perfect service. My family and I really enjoyed staying at your hotel. The facilities in the hotel were excellent, and the breakfast was delicious. Above all, the beautiful view from my room was magnificent. We will never forget such incredible scenery. I will visit the hotel next time. Thank you! 하코네 지역의 호텔과 비교하면 힐튼 오다와라의 접근성은 다소 불편합니다. 하지만 호텔 방에 들어서는 순간 이곳에 오길 잘 했다는 생각이 드실겁니다. 일본의 여러 온천호텔에 가보았지만 이곳이 제가 갔던 호텔 중 베스트 3 안에 듭니다. 가족여행으로 갔는데 부모님이 감동하셨습니다. 식사의 경우, 저희는 조식과 석식을 모두 호텔에서 먹었습니다. 뷔페 음식의 종류가 많지는 않지만 모두 맛있고 호텔 부대시설이 매우 좋습니다. 차량 렌트해서 가실 분들에게 강추합니다!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tomohiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ティッシュペーパーボックスが浴室にしか無いのは残念。居室でもティッシュペーパーは良く使うので。
Stayed 1 night in Nov 2024

6/10 Okay

zheng

Liked: Cleanliness, amenities, property conditions & facilities
great property. nice view.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nebat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! We stayed one night but we wished we added more days. We will definitely come back. The main factor is the staff's respect, willingness and accomodations. They are great. One if them us Halumi I think.
Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück: westliches und asiatisches Frühstück mit leckeren asiatischen Spezialitäten Gäste: fast nur Asiaten, keine Europäer, wenig Amerikaner Zimmer: für japanische Verhältnisse große Zimmer, etwas in die Jahre gekommen Freizeit: Fitness, Badelandschaft, Sauna und Onsen super ( am Wochenende sehr voll) Hotel abseits mit tollem Blick auf das Meer. Shuttle Bus zur Odawara Station ( einmal stündlich) keine Essens - oder Einkaufsmöglichkeiten in Gehweite. Supermarkt im Hotel vorhanden. Essen und Roomservice im Hotel sehr teuer.
Stayed 4 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain view of the sea was beautiful. The room we stayed in was very nice. Very good breakfast and dinner buffet. The pool, fitness center, hot springs, and service was very good. Super relaxing in calm mountain environment. Will go again for sure in the Autumn. Super relaxing.
Stayed 2 nights in Aug 2023

8/10 Good

Rungsikul

Liked: Cleanliness, staff & service, amenities
bathroom need to remodel and landscape need to maintain up to standard level
Stayed 2 nights in Apr 2024