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Hakone Yumoto Onsen Tenseien

4.0 star property
Hotel in Hakone with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Hot springs
Lobby lounge
Garden
Standard Twin Room (No Bath-Room) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese Western Style Room, Breakfast Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room, Breakfast Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast and Dinner Included, Non Smoking (13 Square Meters)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Laptop workspace
  • 13 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Twin Room, Breakfast Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Breakfast Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Laptop workspace
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room, Shared Bathroom, Breakfast Included, Non Smoking (13 Square Meters)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Laptop workspace
  • 13 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Standard Twin Room, Breakfast and Dinner Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Breakfast and Dinner Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Toilet with electronic bidet
Hair dryer
Laptop workspace
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

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About the neighborhood

Map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311

What's nearby

  • Gyokuren Shrine - 1 min walk - 0.1 miles
  • Tenzan Onsen - 13 min walk - 0.7 miles
  • Hakone Open Air Museum - 13 min drive - 5.6 miles
  • Hakone Kowakien Yunessun - 13 min drive - 5.9 miles
  • Lake Ashi - 18 min drive - 7.6 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive

Restaurants

  • ‪はつ花そば 新館 - ‬6 min walk
  • ‪日清亭本店 - ‬10 min walk
  • ‪画廊喫茶 ユトリロ - ‬10 min walk
  • ‪箱根暁庵箱根店 - ‬4 min walk
  • ‪ステーキハウス吉池 - ‬6 min walk

About this property

Hakone Yumoto Onsen Tenseien

Upscale hotel near Hakone Open Air Museum
Take advantage of an indoor mineral hot spring (onsen), a garden, and a restaurant at Hakone Yumoto Onsen Tenseien. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and a 24-hour front desk
  • An elevator, luggage storage, and a banquet hall
Room features
All 198 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children
  • A restaurant
  • Hosted evening meal available on weekdays for a fee of JPY 6,600; reservation required

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 6600

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

Is Hakone Yumoto Onsen Tenseien pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Yumoto Onsen Tenseien?

Self parking is free at this property.

What time is check-in at Hakone Yumoto Onsen Tenseien?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Yumoto Onsen Tenseien?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hakone Yumoto Onsen Tenseien located?

Located in Yumoto, this hotel is steps from Tamadare Falls and Gyokuren Shrine. Sounji Temple and Tenzan Onsen are also within 15 minutes. Hakone Yumoto Station is 12 minutes by foot.

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Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 219 reviews
Rating 8 - Good. 81 out of 219 reviews
Rating 6 - Okay. 16 out of 219 reviews
Rating 4 - Poor. 5 out of 219 reviews
Rating 2 - Terrible. 2 out of 219 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Breakfast was amazing!!
Stayed 1 night in Nov 2024

10/10 Excellent

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

RUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.
Stayed 1 night in Mar 2025

8/10 Good

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Stayed 1 night in Oct 2024

8/10 Good

chin lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Stayed 3 nights in Nov 2024

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station.
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Stayed 1 night in Apr 2024

8/10 Good

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

???

とても部屋からの景色もよく、癒されました。
Stayed 1 night in Apr 2025

8/10 Good

りょうこ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

HSI-CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jongho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food n good spa.experience is amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
温泉もお食事も期待以上でした
Stayed 1 night in Dec 2024

6/10 Okay

Tongun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sotaro

Stayed 1 night in Nov 2024

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
●ホテル敷地内の立派な庭園に心和やかになりました。また滝（夜はイルミネーション）がありカニがいたり楽しい体験でした。 ●ビュッフェは選びきれない品数でどれも皆美味しかったです。 ●出歩く際のポシェットやお風呂バックは大変便利だった。 また色々な場所にウォーターサーバーやドリンクなどのサービスが有りとても良かった。 ●小柄なため着たい浴衣が選べなかったのが残念だった。
Stayed 1 night in Oct 2024

8/10 Good

ギョウコウ

Liked: Staff & service
禁煙の部屋なのでタバコ臭
Stayed 1 night in Nov 2024

6/10 Okay

donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024