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Hakone Yumoto Onsen Tenseien

Property class: 4

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Photo gallery for Hakone Yumoto Onsen Tenseien

A building with a covered outdoor area, a pool, and a mountainous backdrop. - Hakone Yumoto Onsen Tenseien (Hakone)
A modern hotel with a glass bridge over a water body, surrounded by greenery. - Hakone Yumoto Onsen Tenseien (Hakone)
A clear pool with rocks, a wooden gazebo, and a mountainous backdrop. - Hakone Yumoto Onsen Tenseien (Hakone)
A wooden bridge over a water feature with stone railings and a wooden walkway. - Hakone Yumoto Onsen Tenseien (Hakone)
A covered outdoor hot spring area with a wooden roof, a circular stone basin, and a metal railing. - Hakone Yumoto Onsen Tenseien (Hakone)
Located close to Hakone Hot Springs and Tenzan Onsen, Hakone Yumoto Onsen Tenseien provides an indoor mineral hot spring (onsen), a garden, and a restaurant. Treat yourself to a Thai massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room, Breakfast Included, Non Smoking

A bowl of sushi with shrimp and salmon, and a spoonful of salmon roe.

Standard Twin Room, Breakfast Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Breakfast and Dinner Included, Non Smoking

Two people dining at a restaurant with various dishes and drinks on the table.

Standard Twin Room, Breakfast and Dinner Included, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Western Style Room, Breakfast Included, Non Smoking

A bowl of sushi with shrimp and salmon, and a spoonful of salmon roe.

Japanese Western Style Room, Breakfast Included, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds OR 3 Twin Futons

View all photos for Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

Two people dining at a restaurant with various dishes and drinks on the table.

Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Twin Beds OR 3 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast and Dinner Included, Non Smoking (13 Square Meters)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

Japanese Style Room, Shared Bathroom, Breakfast Included, Non Smoking (13 Square Meters)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons

About the neighborhood

Located in Yumoto, a neighborhood in Hakone, Hakone Yumoto Onsen Tenseien is in the mountains. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Kowakien Yunessun and Kanagawa Prefectural Museum of Natural History are also worth visiting. Visit our Hakone travel guide
Map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311

What's nearby

  • A mountainous landscape with a cable car, steam vents, and terraced mining areas.
    Hakone Hot Springs
    1 min walk - 0.0 miles
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Tamadare Falls
    1 min walk - 0.1 miles
  • Shogenji Temple
    11 min walk - 0.6 miles
  • Sounji Temple
    13 min walk - 0.7 miles

Getting around

  • Kowakidani Station
    11 min drive
  • Hakone Yumoto Station
    13 min walk
  • Narita Intl. Airport (NRT)
    148 min drive

Restaurants

  • 囲炉裏茶寮八里
    20 min walk
  • 料理茶屋花さがみ
    12 min walk
  • はつ花そば 本店
    9 min walk
  • 山そば
    12 min walk
  • ハイカラ中華 日清亭
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children
  • A restaurant
  • Hosted evening meal available on weekdays for a fee of JPY 6,600; reservation required

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 6600

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hakone Yumoto Onsen Tenseien pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Yumoto Onsen Tenseien?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Yumoto Onsen Tenseien?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hakone Yumoto Onsen Tenseien located?

Located in Yumoto, this hotel is steps from Tamadare Falls and Hakone Hot Springs. Tenzan Onsen and Honma Yosegi Art Museum are also within 2 mi (3 km). Hakone Yumoto Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakone Yumoto Onsen Tenseien Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 144 out of 275 reviews
Rating 8 - Good. 90 out of 275 reviews
Rating 6 - Okay. 29 out of 275 reviews
Rating 4 - Poor. 10 out of 275 reviews
Rating 2 - Terrible. 2 out of 275 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and staff made the stay extraordinary.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location. Rented the bath by the hour and it was great. Nice view from the room. Food was excellent.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Breakfast was amazing!!
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This is a shoe-free hotel. You leave your shoes in a locker at the entrance and walk around in socks for the entire stay. All was good until I had a simple request. I asked if an attendant could call a local clinic to find out if they could see me for an urgent eye issue. No matter how I explained my request, I couldn’t get anyone to call or explain why they wouldn’t. I’ve used Google Translate in other cities in Japan, but here it only caused confusion. I ended up wasting an hour and a half traveling to a clinic that couldn't see me that day. The buffets were good and had a lot of choices, but were chaotic.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
comfortable and clean. Pleasant stay. Courteous staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The onsen was a good mix of traditional and modern. The onsen was very spacious and the outside pools had great views. Our futons were not made for us on our second night. The breakfast and dinner buffets were just okay, there was nothing really exceptional. Would have expected better food. The onsen is a 10 plus minute walk from the station, but it should be noted that it is all uphill and challenging with luggage.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I really enjoy everything, thank you!
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
The exterior of the hotel (gardens, public areas) are really nice. The rooms are VERY dated!!! Clean, but dated. I had a room with no shower, and very small. The price was ridiculous by any standards! It was a room worst than any hostel I have ever stayed in, but the price was nearly 300 dollars a night. Food is much worse than it used to be in the past! I have stayed here many times, but seems like quality took a dive… They need a massive e upgrade of their rooms.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel with onsen
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dinner buffet is bad but breakfast buffet is nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food n good spa.experience is amazing
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not use the onsen so our impression might be different if we did, but this was our least favorite place we stayed on our 2 week Japan trip. The hotel seemed gimmicky and while the buffet was plentiful with excellent variety the food quality was mid. The rooms were just ok and for the price I expected a little nicer. The region was lovely and the landscape behind the hotel was very beautiful but if you are from the USA and not going for the Onsen you may want to consider a different area. As with all of Japan, everyone that worked there was very kind and helpful!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, shopping areas were very closed by the hotel. I will stay in this hotel again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ftom Dallas, TX

This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again! Thank you to the staff who were so kind, accommodating and very friendly!
Stayed 1 night in Sep 2025