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Hakone Yumoto Hotel

3.5 star property
Hotel in Hakone with free parking

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Photo gallery for Hakone Yumoto Hotel

Hot springs
Hot springs
Reception
Premium Triple Room, Multiple Beds, Mountain View | In-room safe, blackout drapes, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

Traditional Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Western Room

Japanese Western Room | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Western Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
  • Sleeps 5
  • 5 Twin Futons OR 2 Twin Beds

View all photos for Japanese Style Room, 10 Tatami-mats, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Room, 10 Tatami-mats, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Triple Room, Multiple Beds, Mountain View

Premium Triple Room, Multiple Beds, Mountain View | In-room safe, blackout drapes, free WiFi, bed sheets

Premium Triple Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
  • Mountain view
  • 44 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Style Family Room, Non-Smoking

Japanese Style Family Room, Non-Smoking | In-room safe, blackout drapes, free WiFi, bed sheets

Japanese Style Family Room, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Toilet with electronic bidet
  • Mountain view
  • 25.23 sq m
  • Sleeps 8
  • 8 Twin Futons

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About the neighborhood

Map
97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • Gyokuren Shrine - 5 min walk - 0.3 miles
  • Tenzan Onsen - 1 min drive - 0.4 miles
  • Hakone Open Air Museum - 11 min drive - 4.1 miles
  • Hakone Gora Park - 11 min drive - 4.7 miles
  • Hakone Kowakien Yunessun - 12 min drive - 5.0 miles

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 17 min walk
  • Haneda Airport (HND) - 85 min drive

Restaurants

  • ‪はつ花そば 新館 - ‬11 min walk
  • ‪日清亭本店 - ‬14 min walk
  • ‪画廊喫茶 ユトリロ - ‬15 min walk
  • ‪箱根暁庵箱根店 - ‬9 min walk
  • ‪ステーキハウス吉池 - ‬11 min walk

About this property

Hakone Yumoto Hotel

Hotel near Hakone Kowakien Yunessun
Consider a stay at Hakone Yumoto Hotel and take advantage of a terrace, conference space, and a restaurant. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and smoke-free premises
  • A banquet hall, an elevator, and luggage storage
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hakone Yumoto Hotel boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • Refrigerators, electric kettles, and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,600; reservation required

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • In the mountains
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Built in 1957
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
This property has separate male and female outdoor hot springs, which operate during limited hours. The female hot springs are open daily from 5-10 AM and 3 PM to 1 AM. The male hot springs are open on Saturday from 3 PM to 1 AM, and Sunday from 5-10 AM.
Futons in the Traditional Room types are not prepared/set up. Guests may make up the futons with the sheets and pillows provided.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Hosted evening meal: JPY 6600

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: WiFi is available only in the lobby on the 5th floor.

We should mention

Hot springs access available from 3:00 PM to midnight
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Hotel
Yumoto Hotel
Hakone Yumoto
Yumoto
Hakone Yumoto Hotel Hotel
Hakone Yumoto Hotel Hakone
Hakone Yumoto Hotel Hotel Hakone

Frequently asked questions

Is Hakone Yumoto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Yumoto Hotel?

Self parking is free at this property.

What time is check-in at Hakone Yumoto Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Hakone Yumoto Hotel?

Check-out is at 10 AM.

Where is Hakone Yumoto Hotel located?

Located in Yumoto, this hotel is within a 10-minute walk of Tamadare Falls and Gyokuren Shrine. Tenzan Onsen and Sounji Temple are also within 15 minutes. Hakone Yumoto Station is 17 minutes by foot.

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Hakone Yumoto Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 177 reviews
Rating 8 - Good. 73 out of 177 reviews
Rating 6 - Okay. 31 out of 177 reviews
Rating 4 - Poor. 14 out of 177 reviews
Rating 2 - Terrible. 2 out of 177 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice friendly hotel
Stayed 1 night in Apr 2025

6/10 Okay

Alfred

Liked: Staff & service
The free drinks in the evening were nice.
Stayed 2 nights in Apr 2025

4/10 Poor

Pooja

Disliked: Cleanliness, property conditions & facilities
There was an onsen on site. That was the best part. I didn't like the room at all, dirty , barren with limited amenities.
Stayed 1 night in May 2025

8/10 Good

Robin

Liked: Staff & service, amenities
Good room bath facilities, good options and public bath as well. The sleeping foam mattresses were dirty, so we decided to use the usual Japanese floor futon mattresses.
Stayed 1 night in Apr 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable, with a nice hot springs onsen included (although a small municipal hot springs tax will be added to your bill at check out.) The hotel is a 20 minute walk from the station which is a haul with baggage, especially because you have to climb a bunch of stairs. There is a bus but it doesn’t run frequently. Of course you can take a taxi. A minor complaint is that they have a low table and chairs set up in your room and you have to move them yourself to set up your futon. I appreciated the mattresses in the closet- we put them on top of the futon which made it more comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Feb 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
The hotel is old and in disrepair but everything works. The food is just adequate but the open bar with beer, sake, wine, shochu helps. The onsen was fine with one large rotemburo outside and three large baths of varying temperatures inside. The service was great though, the staff always greeted you with smiles and were very helpful. It’s a 23 minute walk uphill from the train station or an 800 yen ride by taxi.
Stayed 1 night in Jan 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Showe. Bathroom challenging for taller peopel
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Need to improve on breakfast - it was cold, should provide better scrambled eggs and ham - again, cold. The room was great in size and felt very comfortable.
Stayed 3 nights in May 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor onsen open during 1 day of our weekend. Indoor onsen open all days. Beautiful and walkable to downtown Hokane. They have table tennis as well.
Stayed 2 nights in Oct 2023

6/10 Okay

Daniel

Liked: Staff & service
This traditional hotel is showing its age, the staff are very helpful and friendly. The area is a ~20 min from the station and 10 from the nearest convi. It is located top of a hill so expect a climb when you walk back with groceries.
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, far location

The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are fantastic. The room was beautiful. I wish the outdoor pool had been open. The maid did not clean my room even though I left a sign on the door to clean it. Aftert I reported it to the front desk, someone came in and folded the edge of the toilet paper but he or she did not clean the bathroom.
Stayed 2 nights in Apr 2024

6/10 Okay

Edgar

Liked: Staff & service
Disliked: Property conditions & facilities
I imagine that this hot springs resort in its early years was incredible. It has the typical Japanese ambiance but things are very worn and some floors seemed even abandoned. Yet, the staff was great and very helpful. I feel I paid twice or more for the value I received in exchange.
Stayed 1 night in Oct 2023

4/10 Poor

Hana

Disliked: Cleanliness, amenities, property conditions & facilities
Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me.
Stayed 2 nights in Jul 2024

4/10 Poor

Seung Min

Disliked: Property conditions & facilities
The hotel is located in the mountain top at the middle of the highway. The building was old and not very well managed. Most importantly, the outside onsen is closed so that I could not do a hot spring bath outside of the building, which was a bumber because I wouldn't have booked if I knew I cannot do a hot spring bath outside. It's dangerous to walk the highway afte the sunset (i.e. can get hit by a random car) so I had to take a taxi from Hakone Yumoto Station to the hotel. Staffs were friendly, but the property appears very old.
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 2 night stay at this hotel. First, this hotel is on a hill, which is not obvious when booking. Taking a cab or the bus is helpful. We arrived to find that the bathroom had a dead bug and grime. We went to the front desk to request a cleaning, and were told this was going to be done. We came back after dinner to find it was not done. Nor was there any cleaning done the day after. We also asked if we could change rooms, but were told first that the hotel is fully booked, and the next day that "someone in charge" will be there in the afternoon to see about a room change. We never heard back. We asked hotels.com if we could get a refund and book a different hotel for the second night, but hotels.com could not get a hold of the hotel by phone. We looked back and noticed that for the room we booked, only one picture of the bathroom was available, and it was of the tub. The premium rooms were renovated, and the new bathroom does feature prominently, which is a misrepresentation because it made us think all rooms were renovated. The rest of the room was quite dated as well including very old mini fridge and safe. The breakfast is quite good. However, they do charge JPY 6600 for the buffet dinner, and we did not have it as we thought there were many cheaper options in town.
Bathroom with bug and some grime.
Water stains on the shower floor
Toilet is enclosed; however the wallpaper is dated and there is very little room to move.
Appliances quite dated including mini fridge (right) and in room safe (centre down)
Stayed 2 nights in Mar 2024

6/10 Okay

Tristan

Stayed 2 nights in May 2025

6/10 Okay

Mariko

Liked: Cleanliness, staff & service
ソフトバンク、アルコール(時間制限有り)、スナックなど食べ放題なのは嬉しかった。 男性の露天風呂が閉鎖で残念。 朝食時外の工事の音がうるさい。 部屋も古く、障子や襖の建て付けが悪い。
Stayed 1 night in Mar 2025

8/10 Good

YASUHIRO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

RIE

Disliked: Property conditions & facilities
牛なべ右近に行きたかったので近くて良かった。川の音が聞こえるのが癒された。 温泉のお湯がとても良かった。 施設は古いので期待はできない。
Stayed 1 night in Nov 2024

10/10 Excellent

Cledson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Masashi

Stayed 1 night in Oct 2024

4/10 Poor

TAKEHIKO

Stayed 1 night in Oct 2024

4/10 Poor

hiroyuki

Disliked: Cleanliness, amenities, property conditions & facilities
布団は自分でひくわ、マットレスシミだらけ、バイキングメニュー少なく、補充されない
Stayed 1 night in Aug 2024