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Hakone Suisen

Property class: 2

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Photo gallery for Hakone Suisen

A balcony with two wicker chairs, a small table, and a glass railing overlooking a mountainous landscape. - Hakone Suisen (Hakone)
A room with a large window, two red chairs, and a table with a teapot and cups. - Hakone Suisen (Hakone)
A traditional Japanese-style room with tatami flooring, a low table with cushions, a sliding door, and a view of the outdoors. - Hakone Suisen (Hakone)
A wooden interior with a glass partition and a reflective floor. - Hakone Suisen (Hakone)
A modern hotel room with a large window, a dining table, a sofa, and a TV. - Hakone Suisen (Hakone)
Hakone Suisen provides an indoor mineral hot spring (onsen) and more. For some rest and relaxation, visit the 2 hot springs. Stay connected with free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

A modern hotel room with a bed, a desk, and a view of the outdoors.

Single Room, 1 Twin Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Non Smoking, Mountain View

A traditional Japanese-style room with tatami flooring, a low table, cushions, a television, and sliding doors.

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

A modern room with a large window, a dining table, and two chairs.

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

A hotel room with two beds, a small table, chairs, a sofa, and a large window offering a view of the outdoors.

Superior Quadruple Room, Non Smoking, Mountain View

9.8 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

A traditional Japanese room with tatami flooring, a low wooden table, and a sliding door.

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Triple Room, Non Smoking, Mountain View

A hotel room with two beds, a desk with a chair, a balcony with a chair, and a view of greenery.

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

About the neighborhood

Ohiradai, a neighborhood in Hakone, is home to Hakone Suisen. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hakone Gora Park and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater. Visit our Hakone travel guide
Map
254 Ohiradai, Hakone, Kanagawa, 250-0405

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • A mountainous landscape with a cable car, steam vents, and terraced mining areas.
    Hakone Hot Springs
    8 min drive - 1.1 miles
  • A public square with a reflective water feature, modern sculptures, and a museum entrance.
    Hakone Open Air Museum
    13 min drive - 1.5 miles
  • An indoor swimming pool with a tiled floor, a wooden barrel labeled 'Yunessun Coffee', and a brick wall with greenery.
    Hakone Kowakien Yunessun
    13 min drive - 2.9 miles
  • Three boats on a calm lake with a mountain in the background.
    Lake Ashi
    27 min drive - 7.2 miles

Getting around

  • Hakone Ohiradai Station
    2 min walk
  • Kowakidani Station
    5 min drive

Restaurants

  • 囲炉裏茶寮八里
    8 min drive
  • 箱根上の湯スイッチバックカフェ
    6 min walk
  • The Hakone Open-Air Museum Café
    7 min drive
  • CAFE Ryusenkei
    6 min drive
  • 奈可むら
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hakone Suisen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hakone Suisen?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Hakone Suisen?

Check-out is at 11:00 AM.

Where is Hakone Suisen located?

Located in Ohiradai, this ryokan is 1.1 mi (1.8 km) from Hakone Hot Springs and 2.5 mi (4.1 km) from Hakone Kowakien Yunessun. Hakone Open Air Museum and Chisuji Falls are also within 3 mi (5 km). Hakone Ohiradai Station is only a 2-minute walk and Hakone Miyanoshita Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakone Suisen Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 169 out of 199 reviews
Rating 8 - Good. 24 out of 199 reviews
Rating 6 - Okay. 4 out of 199 reviews
Rating 4 - Poor. 1 out of 199 reviews
Rating 2 - Terrible. 1 out of 199 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and funky property. The shared spaces were very nicely appointed with a room full of records and artsy books. Loved the indoor and outdoor onsens here as well. The tatami mats and floor seats were a unique experience as well. The only small negative is that it is a little off the beaten path but even with that point & that it was raining, we very much enjoyed our stay here and would recommend.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was above and beyond
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good and clean. Staff are very friendly but the location wise sucks tho. Very hard to find uber or bus.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, friendly and helpful. A lot of cool Twin Peaks stuff made it even better.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, quaint overlooking beautiful greenery & had full supply of amenities. There is no shower in the room, have to use the communal bath in B1 that has direct access to the onsen. We enjoyed the onsen during our stay. Peaceful, relaxing & rejuvenating after walking for about 20K steps/day.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff were very friendly and helpful. Located a 3-5 minute walk from the bus and train station. Breakfast was simple but delicious and the shaved ice in the afternoon was a nice treat. There was an indoor and outdoor onsen and a foot bath. There is no shower in the room. This is a traditional Japanese hotel(ryokan) so you sleep on tatami mats and the onset bathing is communal.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is exceptional, nice and helpful staff, clean and new environment, from checking in to checking out with extended time of luggage’s storage. Nothing to pick on
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and peaceful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. I recommend the place and definitely would go back here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. Decent breakfast. Enjoyed both indoor and outdoor hot spring very much.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional, facilitie was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located - 5 minute walk from the train station. There are no convenience stores nearby, so shop before you settle for your stay. There is no restaurant in the vicinity as well. Pleasant staff. Quaint, quiet, serene environment. If you are looking for a place to relax, do nothing, this is the place for you. We enjoyed the outdoor onsen & the baths. Rooms are clean with complete amenities. Our room did not include a shower, you will need to go to the communal baths in at their basement. Croissants & coffee for breakfast are included. No proteins, so bring your own. Kakigori (shaved ice) are available in the afternoons. We really enjoyed the foot baths after a long day walk.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice the place was so clean we love our stay we definitely will recommend it !!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean and spacious room. A traditional Japanese feel to it! The amenities were great. They had most things you might need, including Yukatas. This together with the onsen bath made this a very relaxing stay. Finally, the staff was lovely and very helpful!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge, interesting books and records and artwork, friendly and helpful staff, clean. Great hot baths, quiet and relaxing.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Hakone Sui​sen. The location is fantastic — peaceful, beautiful, and perfectly placed for exploring Hakone. The atmosphere feels truly magical and relaxing from the moment you arrive. The staff were so welcoming and kind, which made the experience even more special. Our room was beautiful, comfortable, and very well kept. We felt completely at ease the entire time. This was one of the highlights of our trip and we would happily stay again. Highly recommend!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and clean. Loved the traditional rooms and the onsen.
Stayed 2 nights in Jun 2025