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Hakone Suisen

2.0 star property
Ryokan in Hakone with free parking

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Hakone Suisen offers a peaceful retreat with an indoor mineral hot spring and two additional hot springs. Enjoy practical amenities like in-room WiFi, secure luggage storage, and free self-parking. Visitors love the attentive, helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

Single Room, 1 Twin Bed, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Microwave
Cookware/dishes/utensils
Rice cooker
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Non Smoking, Mountain View

Standard Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Microwave
Cookware/dishes/utensils
Rice cooker
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

Comfort Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Microwave
Cookware/dishes/utensils
Rice cooker
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

Superior Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hair dryer
Bidet
Microwave
Cookware/dishes/utensils
Rice cooker
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

Deluxe Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Bidet
Spring water bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Triple Room, Non Smoking, Mountain View

Executive Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
Bidet
Spring water bathtub
Hair dryer
Private bathroom
Shower/tub combination
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

About the neighborhood

Map
254 Ohiradai, Hakone, Kanagawa, 250-0405

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Open Air Museum - 9 min drive - 1.5 miles
  • Hakone Kowakien Yunessun - 9 min drive - 2.1 miles
  • Hakone Shrine - 22 min drive - 5.0 miles
  • Lake Ashi - 23 min drive - 6.8 miles

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive
  • Haneda Airport (HND) - 95 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬7 min drive
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪CAFE Ryusenkei - ‬6 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min walk
  • ‪ベラフォレスタ - ‬6 min drive

About this property

Hakone Suisen

Ryokan near Hakone Kowakien Yunessun
Hakone Suisen provides an indoor mineral hot spring (onsen) and more. For some rest and relaxation, visit the 2 hot springs. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Hot springs on site, luggage storage, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hakone Suisen include comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Children's slippers, children's dinnerware, and children's books
  • Bidets, hair dryers, and toothbrushes and toothpaste
  • Communal kitchens, full-sized refrigerators/freezers, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hakone Suisen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hakone Suisen?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Hakone Suisen?

Check-out is at 11:00 AM.

Where is Hakone Suisen located?

Located in Ohiradai, this ryokan is 2.3 mi (3.7 km) from Hakone Open Air Museum and 2.5 mi (4.1 km) from Hakone Kowakien Yunessun. Chisuji Falls and Hakone Toy Museum are also within 3 mi (5 km). Hakone Ohiradai Station is only a 2-minute walk and Hakone Miyanoshita Station is 23 minutes.

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Reviews

Hakone Suisen Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 113 out of 131 reviews
Rating 8 - Good. 14 out of 131 reviews
Rating 6 - Okay. 2 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

Reviews

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and relax.
Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Stayed 1 night in Sep 2025

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan was very unique for a first timer like me. Staff were very polite and helpful, and could speak good English which was a big help! Would definitely recommend to anyone staying in a Ryokan for the first time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really limited transportation. Heavy traffic on high season.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Upon arrival, one staff member was not very welcoming. Since we arrived early, our intention was to leave our bags and explore the area, but he did not explain the no-shoes policy and came across as rude, which was a bit uncomfortable. That said, during check-in, the young lady who assisted us was extremely polite and took the time to clearly explain everything. Her professionalism made a great impression. Overall, the hotel is beautiful, and aside from the initial interaction, we had a pleasant experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Liked: Amenities
Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and informative. At check in, they sat me down & explained everything about the hotel. My room had the most incredible view of Hakone. The hotel was very clean. The bath house was very nice. There was also a neat little lounge room with records and such as well as a foot bath on the first floor. I did not take advantage of these things during my stay but still very nice features! The free breakfast was decent, mostly bread items. I don’t really have any complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and clean. Loved the traditional rooms and the onsen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking to get away to quiet serenity then this is a lovely place. It is removed from easy access to activities in the area, other than the outdoor sculpture park, which is EXTREMELY worth a visit, but it was a beautiful location to spend a peaceful break in the midst of the big cities on our itinerary.
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, romantic and a must visit
Stayed 2 nights in Apr 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean hotel. Stuffs are very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge, interesting books and records and artwork, friendly and helpful staff, clean. Great hot baths, quiet and relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing stay, peaceful super clean. Would 100% come back next time
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Very good onsen
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options
Stayed 2 nights in May 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. They were so accommodating with our 12 month old and even had a snack bag, a Yokuta, and baby bath for him. Best part of our trip so far. So beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and courteous. This is a baby friendly hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Annelise

Liked: Cleanliness, amenities, property conditions & facilities
This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains.
Stayed 2 nights in May 2025
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