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Hakone Kowakien

4.0 star property
Travelers soak in serene natural views at this retreat, where indoor mineral hot springs and rejuvenating massages create a perfect relaxation spot

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Photo gallery for Hakone Kowakien

Hot springs - Hakone Kowakien (Hakone)
Breakfast, lunch, dinner served; garden views - Hakone Kowakien (Hakone)
Property amenity - Hakone Kowakien (Hakone)
Breakfast, lunch, dinner served; garden views - Hakone Kowakien (Hakone)
Lobby - Hakone Kowakien (Hakone)
Located near the Hakone Open Air Museum, Hakone Kowakien provides a peaceful escape with its indoor mineral hot spring. Visitors can unwind in the garden, have fun in the arcade/game room, or browse the on-site shops. The staff receives consistent praise for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Ninohira, a neighborhood in Hakone, is home to Hakone Kowakien. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with mountain climbing nearby. Visit our Hakone travel guide
Map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407

What's nearby

  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun
    Hakone Kowakien Yunessun
    1 min walk - 0.1 miles
  • Okada Museum of Art
    Okada Museum of Art
    2 min walk - 0.1 miles
  • Hakone Open Air Museum
    Hakone Open Air Museum
    14 min walk - 0.8 miles
  • Hakone Gora Park
    Hakone Gora Park
    3 min drive - 1.3 miles

Getting around

  • Kowakidani Station
    12 min walk
  • Hakone Gora Station
    20 min walk
  • Haneda Airport (HND)
    131 min drive

Restaurants

  • The Hakone Open-Air Museum Café
    18 min walk
  • 箱根餃子センター
    13 min walk
  • 蕎麦 貴賓館
    2 min walk
  • ダイニングはこね
    7 min walk
  • 奈可むら
    13 min walk

About this property

Hakone Kowakien

Upscale hotel near Hakone Kowakien Yunessun
Close to Hakone Open Air Museum and Hakone Gora Park, Hakone Kowakien provides an indoor mineral hot spring (onsen), a terrace, and shopping on site. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. The on-site restaurant, フォンテンブロー, offers breakfast, brunch, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with a lazy river, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • Access to a nearby indoor pool, express check-in, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 150 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 6 2025 to June 30 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July 12 to August 31
Pool access available from 9:00 AM to 5:00 PM
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Frequently asked questions

Does Hakone Kowakien have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–5:00 PM.

Is Hakone Kowakien pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Kowakien?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hakone Kowakien?

Check-out is at 10:00 AM.

Where is Hakone Kowakien located?

Located in Ninohira, this hotel is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Gora Park are also within 1 mi (2 km). Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakone Kowakien Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 151 out of 225 reviews
Rating 8 - Good. 43 out of 225 reviews
Rating 6 - Okay. 19 out of 225 reviews
Rating 4 - Poor. 6 out of 225 reviews
Rating 2 - Terrible. 6 out of 225 reviews

Reviews

Verified

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs went above and beyond to accommodate our needs
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pricy but it’s worth it! Beautiful hotel, lovely views. The breakfast buffet was amazing. We had the Yunnesen access included and it was an amazing experience. We didn’t use the onsen but had a look and it was beautiful as well. Highly recommend!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness
Great hotel in an awesome location! Loved the onsens.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location as just across the road from hot springs. The most amazing buffet breakfast and dinner we have seen. Clean rooms, friendly staff. Would definitely return.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Anh

The staff were friendly and professional. Our room was spacious and had the hotel toiletries. Their check in was a self ticketing system to their kiosk. The private onsen did not have a hot sauna.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
It was ridiculously easy to check in! All we really needed was our passports, which we keep on our person at all times. The courteous nature of the staff REALLY stood out. This hotel is one of the best I've ever stayed at in Japan or in the U.S. I would have paid doubled for a hotel this nice in the U.S.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful, beautiful, and relaxing hotel. Food was also very good.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Saito

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay at Hakone. The dinner & breakfasts were amazing.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

YUANFENG

Liked: Staff & service, amenities
Ten of us checked in in the five rooms, sadly one of the rooms were not properly cleaned, we found some dirt on the carpet, but we did understand the incident should be caused by the previous guests, and the hotel was nice enough to change to a bigger room for us. The hotel staff was very nice and helpful, and the hotel was quite newly refurbished, just unlike other old-fashioned onsen hotel, the entertainment in this hotel was quite limited. The entire family gave very high compliments to the food quality! Both dinner and breakfast were awesome! Overall this is a hotel for relax and a break from city life.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Really friendly , great staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated having breakfast and evening meal as part of our stay. Bus stop directly outside main entrance made commute to other locations easier especially when combined with Hakone free pass. The hotel has a shuttle bus which provides transport to Gora Railway station and the Cable car. We enjoyed walking to the Hakone Open-air Museum even though it was uphill on the return to the hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, facilities, great staff, wonderful hot springs. Nice dinner and breakfast buffet
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in tranquil ambience, onsen amazing, recharged after travelling. Friendly helpful staff, and great buffet food for everyone's pallet!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Easy access to Open Air Museum and hikes.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Siu Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super close to the Yunessun and there are a lot of choices for the dinner & breakfast buffet!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Li Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment and facilities such as meals and onsen
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Shinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Had a great public bath. Breakfast and dinner buffets were amazing. Definitely looking forward to coming back.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Strom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like once you got there you didn't need to leave for anything and the dinner and breakfast Buffett was very well done
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery place. Large garden worth to explore
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms were clean and the front desk staff was friendly. Dining was very disappointing, wasn't expecting kaiseki but tastes worse than local buffet place. Hot springs bath onsite was small, outdoor bath had limited mountain view. It was nice to get complimemtary access to another onsen a block away with multiple pools. Overall, okay but not a 5-star hotel.
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Both the variety and quality of the breakfast and dinner menus were great. Bathing suit onsen area was different (i'm not sure i'm a fan of the different colours of water) but really enjoyed the traditional onsen at Yunesun. Many outdoor areas meant that none were crowded. The water temp did feel a littl bit cool compared to the private onsen at the hotel. Beautiful hotel in a beautiful setting. Unfortunately is was raining during our stay. It would have been nice to have a shuttle from the hotel to Yunesun to avoid walking in the rain as it is a rather steep walk.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elise

Liked: Amenities
Amazing visit in hakone, close to everything. The staff was friendly and accommodating.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel with a great blend of tradition and modern amenities. Great onsen
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay ! The buffet was delicious and there is an onsen for men and another for women where you can relax. The room was clean and spacious. Service was great also.
Stayed 1 night in Apr 2024