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Hakone Kowakien

4.0 star property
Hotel with free parking, 4-minute walk to Hakone Kowakien Yunessun

Choose dates to view prices

Photo gallery for Hakone Kowakien

Public bath
Hot springs
Property amenity
Daily buffet breakfast for a fee
Garden
Located near the Hakone Open Air Museum, Hakone Kowakien provides a peaceful escape with its indoor mineral hot spring. Visitors can unwind in the garden, have fun in the arcade/game room, or browse the on-site shops. The staff receives consistent praise for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Dinner 19:30 w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room A, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room B, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Minibar, in-room safe, laptop workspace, blackout drapes

Casual Twin Room, Breakfast Plan w/ Thermal Spring Pass, Non-Smoking (No extra bed)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Hakone, Kanagawa Prefecture, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 1 min walk - 0.1 miles
  • Hakone Open Air Museum - 12 min walk - 0.7 miles
  • Hakone Gora Park - 15 min walk - 0.8 miles
  • Hakone Shrine - 13 min drive - 3.4 miles
  • Lake Ashi - 14 min drive - 3.6 miles

Getting around

  • Kowakidani Station - 12 min walk
  • Hakone Gora Station - 19 min walk
  • Haneda Airport (HND) - 125 min drive

Restaurants

  • ‪箱根餃子センター - ‬13 min walk
  • ‪The Hakone Open-Air Museum Café - ‬18 min walk
  • ‪Gora Brewery And Grill - ‬20 min walk
  • ‪ベラフォレスタ - ‬12 min walk
  • ‪CAFE Ryusenkei - ‬10 min walk

About this property

Hakone Kowakien

Upscale hotel near Hakone Kowakien Yunessun
Close to Hakone Open Air Museum and Hakone Gora Park, Hakone Kowakien provides an indoor mineral hot spring (onsen), a terrace, and shopping on site. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. The on-site restaurant, フォンテンブロー, offers breakfast, brunch, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with a lazy river, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • Access to a nearby indoor pool, express check-in, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 150 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • Coffee/tea makers, heating, and daily housekeeping

Similar properties

Reception

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,671 reviews
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 to 2,500 for adults and JPY 1,500 to 2,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar 1959
  • フォンテンブロー

Things to do

  • 2 indoor/outdoor hot springs
  • Arcade/game room
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Fenced pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from October 6 2025 to June 30 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 to 2500 for adults, and JPY 1500 to 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from July 12 to August 31
Pool access available from 9:00 AM to 5:00 PM
Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Kowakien Hotel
Hakone Hotel Kowakien
Hakone Kowakien Hakone
Hakone Kowakien Hotel Hakone

Frequently asked questions

Does Hakone Kowakien have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–5:00 PM.

Is Hakone Kowakien pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Kowakien?

Self parking is free at this property.

What time is check-in at Hakone Kowakien?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hakone Kowakien?

Check-out is at 10:00 AM.

Where is Hakone Kowakien located?

Located in Ninohira, this hotel is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Gora Park are also within 1 mi (2 km). Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 19 minutes.

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Reviews

Hakone Kowakien Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 133 out of 189 reviews
Rating 8 - Good. 33 out of 189 reviews
Rating 6 - Okay. 13 out of 189 reviews
Rating 4 - Poor. 4 out of 189 reviews
Rating 2 - Terrible. 6 out of 189 reviews

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The “waterpark” was a bit odd—but in a very quirky and interesting way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated having breakfast and evening meal as part of our stay. Bus stop directly outside main entrance made commute to other locations easier especially when combined with Hakone free pass. The hotel has a shuttle bus which provides transport to Gora Railway station and the Cable car. We enjoyed walking to the Hakone Open-air Museum even though it was uphill on the return to the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Had a great public bath. Breakfast and dinner buffets were amazing. Definitely looking forward to coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery place. Large garden worth to explore
Stayed 2 nights in Feb 2025

10/10 Excellent

Elise

Liked: Amenities
Amazing visit in hakone, close to everything. The staff was friendly and accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel with a great blend of tradition and modern amenities. Great onsen
Stayed 2 nights in May 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing dinner and brunch! The onsen was wonderful. The hotel is also walkable to a hot spring resort and to the Open Air museum. Highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing

Lovely relaxing city. Hotel had a wonderful garden to walk. They offered a complimentary shuttle to the local train station which gave us easy access to the attractions we wanted to explore
Stayed 2 nights in May 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and comfort , I fully recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

The Onsen was a unique experience. Very relaxing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nancy

Liked: Amenities
Very pretty and organic style hotel on beautiful grounds with wandering paths, koi pond and running brook. The staff was professional. The onsen was clean and the outside baths made for watching the sunset a real treat. Highly recommended! We will be back!
Stayed 1 night in Oct 2024

6/10 Okay

Nisha

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was very nice but we informed them that we were vegan. They said they couldn’t do any thing for us. They were very unhelpful with the food situation. Breakfast was very poor.
Stayed 3 nights in May 2025

10/10 Excellent

adele

Liked: Amenities, property conditions & facilities
We had great service from the manager. He went out of his way to help and advise us. The hotel gives an immediate feeling of warmth. The garden at the back has a walking course in a wooded setting which is lovely for an early morning and evening stroll. However the cafeteria is very noisy and there needs to be separation from all the children running around from the rest of us. The food is very varied and suits everyone’s tastes and needs. The spa area with private and public pools is welcoming and enjoyable
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and pleasant. Parts of the room and the vent in the bathroom had some dust build up but didn't soil any of our belongings. The onsen water was hot and soothing. Breakfast was OK. I wish there was a larger variety of black tea options. The dinner buffet felt overpriced. I wasn't interested in drinking alcohol and felt I shouldn't have to pay for that. Some of the food had gone cold. I would stay here again if I was in Hakone.
Stayed 2 nights in Dec 2023

8/10 Good

Hans Ulrich

Liked: Cleanliness, staff & service, room comfort

Perfect exept the buffet

Everything was perfect except for the organization of the buffet. The architect made a big mistake there. The aisle between the buffets is far too narrow. Hardly two people can cross each other. This is why there were various incidents. During our four-day stay, at least five things fell to the floor because the guests were bumping into each other. For us, this was an imposition. It's a shame, otherwise everything would have been perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anke

Liked: Cleanliness, amenities, property conditions & facilities
Nettes hilfsbereites Personal, gemütliches Zimmer, große Speisenauswahl bei Frühstück und Dinner, nützlicher Shuttleservice von Gora Station
Stayed 2 nights in Oct 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast had an abundance of options. Had buffet dinner which was also very good with multiple choices. Walking distance to Open Air Museum, with a few restaurants within walking distance. Bus easily accessible for areas farther from hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff.
Stayed 1 night in Oct 2025

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms were clean and the front desk staff was friendly. Dining was very disappointing, wasn't expecting kaiseki but tastes worse than local buffet place. Hot springs bath onsite was small, outdoor bath had limited mountain view. It was nice to get complimemtary access to another onsen a block away with multiple pools. Overall, okay but not a 5-star hotel.

2/10 Terrible

Pritesh

Liked: Cleanliness
Disliked: Amenities
Check-in is strictly at 3pm — not a minute earlier — and staff were unhelpful throughout. It honestly felt like dealing with machines, not humans. The property caters almost entirely to Japanese guests, with little effort made for others. All announcements, including check-in and dinner calls, were made only in Japanese, leaving non-Japanese speaking guests confused. The self check-in/check-out kiosks are not user-friendly, and staff showed no willingness to assist. For dinner, it wasn’t even a proper reservation system — I was told to physically go upstairs, ask for approval from someone at a desk, and then return, instead of staff handling it directly. Very inconvenient and unnecessary. Overall, the service was cold, unwelcoming, and not up to international standards. Not recommended unless service improves dramatically.
Stayed 2 nights in Sep 2025

10/10 Excellent

サトウシンヤ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自分で初めて計画立てての旅行だったので正直すごく不安でしたが、ホテルの方がとても親切に接客してくださり安心して1泊2日を楽しめました。 あらかじめ予約していたお部屋から数千円ほどでより良いお部屋にアップグレードできるというご提案やどんな感じのお部屋なのか丁寧に教えてくださったりととても感じがよくありがたかったです。 レストランもお皿が空いたらすぐにホールの方がお皿を下げてくれたりと周りをとても見られていて楽しく食事もできました。 次回箱根に泊まる時はぜひまた利用したいと思えるホテルでした。
Stayed 1 night in Sep 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗な施設に接客が素晴らしいスタッフさん 料理も美味しかったです！ また利用したいと思います！
Stayed 1 night in Sep 2025

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