Hakone Gora KARAKU

4.5 star property
Luxury hotel with a full-service spa and free breakfast

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Photo gallery for Hakone Gora KARAKU

Public bath
Property preview
Exterior
In-room safe, free WiFi, bed sheets
Gift shop
Hakone Gora KARAKU offers a tranquil retreat minutes from Hakone Gora Park and the Open Air Museum. Guests enjoy a complimentary Japanese breakfast, reliable WiFi, and attentive staff who receive high praise from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 40 of 40 rooms

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Free extra futon mattress
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 11 min walk - 0.6 miles
  • Hakone Kowakien Yunessun - 18 min walk - 1.0 mile
  • Ōwakudani - 5 min drive - 1.6 miles
  • Hakone Ropeway - 7 min drive - 3.3 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Haneda Airport (HND) - 101 min drive

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪リバーサイド・キッチン&バー - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk
  • ‪Coffee Camp - ‬4 min walk

About this property

Hakone Gora KARAKU

Luxury hotel near Hakone Gora Park
Near Hakone Open Air Museum and Hakone Kowakien Yunessun, Hakone Gora KARAKU provides free Japanese breakfast, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the indoor private onsen or indoor private bath, and indulge in a massage, a facial, or a body wrap. The on-site Japanese cuisine restaurant, メインダイニング「六つ喜」, offers breakfast and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • An electric car charging station, smoke-free premises, and an elevator
  • Massage treatment rooms, a vending machine, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 70 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and baby baths
  • Spring water tubs, hydromassage showers, and toilets with electronic bidets
  • 50-inch LCD TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • メインダイニング「六つ喜」

Things to do

  • Full-service spa

Family friendly

  • Baby bath
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Private indoor bath (no minerals) in communal space
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

Is Hakone Gora KARAKU pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Gora KARAKU?

Self parking is free at this property.

What time is check-in at Hakone Gora KARAKU?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Gora KARAKU?

Check-out is at 11:00 AM.

Where is Hakone Gora KARAKU located?

Located in Gora, this luxury hotel is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.3 mi (2.1 km) away. Hakone Gora Station is only a 4-minute walk and Kowakidani Station is 24 minutes.

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Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 192 reviews
Rating 8 - Good. 15 out of 192 reviews
Rating 6 - Okay. 11 out of 192 reviews
Rating 4 - Poor. 4 out of 192 reviews
Rating 2 - Terrible. 4 out of 192 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIRCEA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most amazing experience starting from check in, it surpassed any expectations , much nicer than a 5 star western corporate hotel !
Stayed 1 night in Jul 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be happier with our stay. Definitely the highlight of our trip
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and relaxing setting. Facilities were very clean and well maintained. Staff was super attentive and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen was amazing, the location walking distance from train station and cable car y very convenient, and the complimentary shuttle service to Odawara made a whole difference. All the little details in the room and the food was amazing, we would love to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Amenities
This is a top level property! Luxury from check in process to check out. The restaurant and the lounge areas offerings are stellar.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiam Hock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel at Gora Stay here twice
Stayed 1 night in Nov 2023

10/10 Excellent

Ka Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best Onsen hotel I stay last 20 years Highly recommend, best service, best food, best hotel Will stay again next time
Stayed 1 night in Nov 2023

10/10 Excellent

Yong

Liked: Cleanliness, amenities, property conditions & facilities
That was our number 1 stay in Japan
Stayed 2 nights in Oct 2023

10/10 Excellent

Atulya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience of the hot springs in Hakone
Stayed 1 night in Mar 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property with excellent service and well-trained staff. Fully recommend booking a room with a private onsen for a luxurious experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay. Thank you so much! 😊
Stayed 1 night in May 2024

10/10 Excellent

Yasamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy nature. Very modern and clean property.
Stayed 2 nights in Nov 2023

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Both inside and out. Views are one of a kind. Rooms are large and spacious. Staff is amazing and so attentive. Well designed. Well cared for.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eng Kiat William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at Hakone Gora KARAKU, and it’s still one of our favorite places in Hakone. The location is super convenient—just a short walk from Gora Station. We booked a room with a semi-open private onsen tub, which my wife really enjoyed. I spent more time in the public baths with sauna and steam (they switch each night). It was never crowded, so it felt peaceful and relaxing. The lounge was fine—coffee was delicious, but snacks were pretty limited. Our stay included Japanese-style breakfast and kaiseki dinner both nights. The food was absolutely delicious, beautifully plated, and served at a nice, relaxed pace. The staff were friendly, professional, and helpful—exactly what you’d expect from great Japanese hospitality. We keep coming back because the mix of comfort, great food, relaxing baths, and welcoming service is hard to beat. Already looking forward to the next trip!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury Japanese style hotel. Convenient location to access Hakone area via ropeway. Easy to get to with hotel shuttle from Odawara. We did half board. Food and breakfast was great and worth the experience. Wine/sake option are very good. Easier for us that eating was in the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the property was immaculate. We felt like royalty! Thank you to all the staff that took care of us. Hope to return in a future trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

Audrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this luxurious ryoken. Having the onsen in our room was amazing. It was worth the splurge. One consideration is they allow families which is great. However when we were relaxing in the tub we had a young family next to us, and were surprised to hear children’s loud chattering when quiet would have been preferred.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply the nicest hotel I have ever stayed in. The service was impeccable and everything was spotlessly clean.This felt like a holiday within a holiday. My only regret is that we could not stay there longer.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing. It was so clean and so beautiful. Best part was the private onsen. It was cloudy so we couldn’t see the mountain view. If I rebooked I would just get the cheapest view as the balcony view isn’t guaranteed.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxe and elegant!! 10/10

My husband and I booked 2 nights here as apart of our Japan honeymoon. Only bad part was we didn’t want to leave!! The property, the amenities, the staff, everything was exceptional. The private onsen on our balcony had a beautiful view of the mountains, yet so much privacy. We were able to dine in a private room for same of our meals, and that made it feel extra special. The food was innovative yet traditional Japanese, it was truly interesting and enjoyable. The guest lounge had amazing selections of beverages ranging from nespresso drinks to Japanese whiskeys, and fun little snacks! It rained the 2nd day we were there but honestly, it didn’t matter at all as we were able to truly enjoy the luxurious property and all it had to offer.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is top-notch in every way. The rooms were spacious and luxurious. The decorating was tasteful and demure. They treat every guest with great respect. They have an absolutely lovely customer lounge area which provides snacks and drinks as well as wine & beer for their guests. It is a four minute walk to the train and an eight minute walk to the bus. The skin care and toiletries that they have for your use are very high-quality. Because this is a Japanese Rioken they provided three or four sets of clothing that you could wear in the hotel during your stay. Oh yes, they had bath slippers slippers for around the hotel room, and slippers to wear on the patio. Truly, they have thought of everything to make your stay so incredibly comfortable and enjoyable. I would write them a 10 if I could. I wish we had more time to stay there longer it was so lovely and relaxing.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Liked: Staff & service, amenities, property conditions & facilities
This is a beautiful, newish property. Pros: - Comfortable stylish lounge for all guests with free snacks and drinks (including a wide selection of wine, beer, spirits, and soft drinks) all day - Beautiful lobby and common areas - Professional and attentive staff - Located 5 minutes walk from the Gora train station so very convenient Cons: - The price was very high - The food was sub par in general and compared to other ryokans in Hakone (the western breakfast was much better than the Japanese dinner) - The style and view from the public onsen was not great despite facing the mountains (e.g. you could see a large factory, and the view of the trees was blocked when you were sitting in the onsen) Overall I would choose another ryoken next time I visit Hakone
Stayed 1 night in Feb 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture and design of the property was very simple and clean and adapted well to its natural surroundings. The room with its bath in the balcony and the attention to details was amazing. The food at the restaurant was a bit bland and could be better. The service was great but the staff need a bit more experience in telling its story of the food and dishes. The times were also a bit inflexible despite being relatively empty. Nevertheless, it was a good time. The guest lounge was also very good but closed way too early - especially if you wanted to spend some time after dinner. The open-air vista bath was absolutely fantastic, especially at night. It had all the necessary amenities and was luxurious. I went for both nights, but found it strange that a lady worker kept visiting the men's bath to clean and refresh. Overall, a great experience with a luxury feel.
Stayed 2 nights in May 2024

10/10 Excellent

MAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も綺麗で、どのスタッフさんの対応も素晴らしかったです! 夜中にちょっとしたトラブルがありましたがすぐに対応して頂けて助かりました。 露天風呂付きのお部屋だったのでいつでもすぐに入れて快適でしたし朝風呂も気持ちよく利用させて頂きました。 朝食・夕食どの料理も美味しく、配膳スタッフさんの気遣いに感謝です
Stayed 1 night in Oct 2025

8/10 Good

nory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジがとてもよかった。スタッフの皆さんが親切でした。
Stayed 1 night in Aug 2025