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HAKONE Setsugetsuka

4.0 star property
Experience the perfect blend of natural beauty and modern comfort at this tranquil Hakone retreat where guests can unwind in a soothing garden or mineral hot spring

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Photo gallery for HAKONE Setsugetsuka

Hot springs - HAKONE Setsugetsuka (Hakone)
Property entrance - HAKONE Setsugetsuka (Hakone)
Lobby - HAKONE Setsugetsuka (Hakone)
Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi - HAKONE Setsugetsuka (Hakone)
Front of property - evening/night - HAKONE Setsugetsuka (Hakone)
HAKONE Setsugetsuka provides a peaceful escape with its indoor mineral hot spring and garden views. Travelers appreciate the convenient location near public transit, while practical amenities like free WiFi and luggage storage make for a hassle-free stay in this serene ryokan.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room with Tatami Area and Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Standard Room with Tatami Area and Open-Air Bath

  • Sleeps 1
  • Free WiFi

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room, For 3 People, Private Open-Air Bath

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Twin Room, For 2 People, Semi Open-Air Bath

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Double Room, For 2 People, Private Open-Air Bath

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Western Style Double Room

  • Sleeps 2
  • Free WiFi

Western Style Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Room, For 4 People, Non Smoking

Japanese Western Style Room, For 4 People, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room, For 4 People, Non Smoking

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

About the neighborhood

Located in Gora, a neighborhood in Hakone, HAKONE Setsugetsuka is near a train station and near theme parks. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena. Visit our Hakone travel guide
Map
1300-34 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Hakone Gora Park
    Hakone Gora Park
    3 min walk - 0.2 miles
  • Hakone Museum of Art
    Hakone Museum of Art
    7 min walk - 0.4 miles
  • Hakone Open Air Museum
    Hakone Open Air Museum
    14 min walk - 0.8 miles
  • Hakone Kowakien Yunessun
    Hakone Kowakien Yunessun
    3 min drive - 1.3 miles

Getting around

  • Hakone Gora Station
    2 min walk
  • Kowakidani Station
    2 min drive
  • Haneda Airport (HND)
    102 min drive

Restaurants

  • 金沢まいもん寿司箱根強羅店
    13 min walk
  • 箱根餃子センター
    6 min walk
  • 奈可むら
    9 min walk
  • Coffee Camp
    3 min walk
  • Gora Brewery And Grill
    4 min walk

About this property

HAKONE Setsugetsuka

Upscale ryokan near Hakone Gora Park
Hakone Open Air Museum and Hakone Kowakien Yunessun are located near HAKONE Setsugetsuka, which provides an indoor mineral hot spring (onsen), a garden, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Luggage storage, a vending machine, and a 24-hour front desk
  • An elevator
  • Guest reviews say good things about the proximity to public transit and overall condition
Room features
All 158 rooms boast comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Tea service

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is HAKONE Setsugetsuka pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at HAKONE Setsugetsuka?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at HAKONE Setsugetsuka?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is HAKONE Setsugetsuka located?

Located in Gora, this ryokan is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.2 mi (2 km) away. Hakone Gora Station is only a 2-minute walk and Kowakidani Station is 21 minutes.

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Reviews

HAKONE Setsugetsuka Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 181 out of 325 reviews
Rating 8 - Good. 104 out of 325 reviews
Rating 6 - Okay. 24 out of 325 reviews
Rating 4 - Poor. 10 out of 325 reviews
Rating 2 - Terrible. 6 out of 325 reviews

Reviews

Verified

10/10 Excellent

Maria Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location so close to station!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to gora park, amazing amenities offered and very tranquil environment overall
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Anthony

Liked: Amenities
Disliked: Property conditions & facilities
It was good.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kensuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This ryokan is absolutely phenomenal. Gorgeous place with exemplary service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was perfect, very clean and well maintained. I had a small issue during my stay, but the manager handled it quickly and professionally. The staff were amazing, super helpful and accommodating. They kindly allowed me to check in earlier than expected, which I really appreciated. I also accidentally left some of my belongings in the amenities room, and they safely kept them and returned everything to me. The manager even personally apologized for the minor inconvenience, which showed great care and attention. Overall, the level of service truly reflects genuine Japanese hospitality.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marlowe

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning was hard to control. I ended up just turning it off because it got too warm. The property is nice but needs some repair in some areas. I enjoyed the private tub and the onsen. The staff was very professional, polite and helpful. The room was clean and comfortable overall. The hotel food is okay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Boon

Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wes

Liked: Cleanliness, amenities, property conditions & facilities
Oh my goodness. This place was absolutely fantastic. Everything was above expectations for my stay here. The service, the amenities, the food, location for checking out Hakone, onsen/bathing options, the room, everything. Loved it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Had a high corner room with view. Very clean. Hotel provided a lot of amenities for use during stay. Chose to experience local restaurants for breakfast and dinner. Highly recommend Gora Brewery for dinner. Hotel staff very helpful with suggestions and guidance, especially Shohei at front desk.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kachel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the onsen at this property! The dinner and the breakfast were also a great experience!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Terra

Liked: Amenities
Wonderful sat and friendly helpful staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience staying here. With breakfast and dinner are provided with kaiseki style, it was prepared properly and organized. Staff are kind and friendly. The room has tatami mats and very clean with outdoor bathtubs. Although the facility is kinda run down, we still enjoy our stay. The train station is just next to the hotel and bus stop is right outside the hotel. We will stay here again next time.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like had traditional design elements and a beautiful hotel. Enjoyed the private hot springs (no reservation required). Good selection at gift shop. Enjoyed the complimentary samue loungewear, yukata wrap, hanten jacket and geta sandals. Breakfast was a good selection of different food items. Restaurants around town very busy, hotel has option to make reservation and eat dinner there.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel with incredible public bath facilities. We loved the ambiance and the included traditional meals (breakfast and dinner). The staff were so helpful and the food service was top notch. Highly recommend!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

BEE LENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station
Verified

8/10 Good

Wai Man

Liked: Cleanliness, staff & service, amenities
The hotel itself is great but the room is a bit dated. Overall it is clean and comfortable though. It is close to the Gora station and it is so convenient to travel around. Our stay included dinner and breakfast. Food is good and the servers are excellent. I like the 3 private onsens a lot. Though it is first come first serve, but usually we didn't need to wait.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES.

It was a truly full-service, relaxing experience, even with our two kids in tow. Every detail and thoughtful extra made our stay exceptional. The kids loved their little kimonos and felt so included. The location was perfect -just a short walk to the cable cars, bus stops, and plenty of delicious food options. Our room was spacious, and the private open-air onsen was such a treat. The traditional breakfast included with the half-board was an adventure for us Westerners, but we wouldn’t have changed a thing. Such a serene, zen experience - highly recommend if you’re passing through Hakone!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Hot spring in the room was a bit dirty and the yukata clothes were a little dirty. Towels had a certain smell to them too. There are 3 private onsen rooms too, but you have to wait for a while because there is no time limit. Dinner and breakfast were included and delicious. Also had a bunch of other food amenities like yogurt (?), fish grill, and ramen, but I did not get to try.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hai Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities
It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place was a vibe by itself. Enjoyed my stay, a pity that I was only there for a night! The onsen (both public and private) were fantastic. Rooms were clean.
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing return to Hakone

We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Weixing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that.
Stayed 2 nights in Oct 2024