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Aura Tachibana

4.0 star property
Hotel in Hakone with 2 restaurants and a sauna

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Photo gallery for Aura Tachibana

Lobby
Outdoor spa tub
[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking | 1 bedroom, in-room safe, soundproofing, free WiFi
Outdoor spa tub
Standard Tower Japanese Room Twin Bed, Non-smoking | 1 bedroom, in-room safe, soundproofing, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for [Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking | 1 bedroom, in-room safe, soundproofing, free WiFi

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Private bathroom
  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Tower Japanese style room, Non-smoking

Standard Tower Japanese style room, Non-smoking | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Tower Japanese style room, Non-smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Toilet with electronic bidet
Shower/tub combination
Daily housekeeping
In-room safe
  • Mountain view
  • 40 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Standard Tower Japanese Room Twin Bed, Non-smoking

Standard Tower Japanese Room Twin Bed, Non-smoking | 1 bedroom, in-room safe, soundproofing, free WiFi

Standard Tower Japanese Room Twin Bed, Non-smoking

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Daily housekeeping
In-room safe
  • Mountain view
  • 40 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for [Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking | 1 bedroom, in-room safe, soundproofing, free WiFi

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Bathrobes
Separate bathtub and shower
Private bathroom
  • Mountain view
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking | 1 bedroom, in-room safe, soundproofing, free WiFi

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Bathrobes
Separate bathtub and shower
Private bathroom
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Gyokuren Shrine - 7 min walk - 0.4 miles
  • Tenzan Onsen - 2 min drive - 0.8 miles
  • Hakone Open Air Museum - 11 min drive - 3.9 miles
  • Hakone Gora Park - 11 min drive - 4.5 miles
  • Hakone Kowakien Yunessun - 11 min drive - 4.8 miles

Getting around

  • Hakone Yumoto Station - 9 min walk
  • Kowakidani Station - 11 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪山そば - ‬8 min walk
  • ‪はつ花そば 新館 - ‬3 min walk
  • ‪日清亭本店 - ‬6 min walk
  • ‪画廊喫茶 ユトリロ - ‬7 min walk
  • ‪箱根てゑらみす - ‬9 min walk

About this property

Aura Tachibana

Upscale hotel near Fuji-Hakone-Izu National Park
An indoor mineral hot spring (onsen), a terrace, and a garden are just a few of the amenities provided at Aura Tachibana. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a bar.
Other perks include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and concierge services
  • A front-desk safe, tour/ticket assistance, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Aura Tachibana offer perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Toilets with electronic bidets and free toiletries

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Kaze no Yakata
  • Mori no Yakata

Things to do

  • Hot springs
  • Library
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone

Frequently asked questions

Is Aura Tachibana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aura Tachibana?

Self parking is free at this property.

What time is check-in at Aura Tachibana?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available from 10:00 AM–11:00 AM for a fee.

What time is check-out at Aura Tachibana?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Aura Tachibana located?

Located in Yumoto, this hotel is within a 10-minute walk of Sounji Temple, Tamadare Falls, and Gyokuren Shrine. Hakone Toy Museum and Tokoan Kumano Gongen are also within 15 minutes. Hakone Yumoto Station is 9 minutes by foot.

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Aura Tachibana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 364 reviews
Rating 8 - Good. 114 out of 364 reviews
Rating 6 - Okay. 29 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 8 out of 364 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and breakfast were very good in terms of presentation and taste.
Stayed 1 night in May 2025

10/10 Excellent

MIRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Stayed 1 night in Apr 2025

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities
Impeccable services from hotel staffs. However, the property needs renovation.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing stay

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay!

Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Stayed 1 night in Oct 2024

10/10 Excellent

Arnab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous authentic Japanese food beautifully presented on the plate and by the staff. Very quiet Lovely public onsen experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely ryokan with staff that made you feel right at home. The rooms were spacious and the onsen pools were relaxing and well maintained. We thoroughly enjoyed our meals which were a highlight of our stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing. Everyone is very polite and friendly. Also very helpful. Highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Man Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, wonderful dinner, friendly services, quiet and clean area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the spa is awesome!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Was well kept and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff very friendly property is very clean. Food is awesome.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and manner staffs and onsen in the room

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Stayed 1 night in Oct 2024

8/10 Good

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff, great views & private onsen was lovely. Beds were a bit hard for our liking but otherwise enjoyed our short stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Xuan-My

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.
Stayed 1 night in Mar 2024

8/10 Good

Tsz Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staffs are super nice, however the food included was average. But definitely a nice place to stay for onsen
Stayed 1 night in Oct 2023

8/10 Good

Hoi Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has private bath . Good breakfast
Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
Stayed 2 nights in Sep 2024

8/10 Good

Geoffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Stayed 2 nights in Jan 2025

8/10 Good

Susan Khinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience

8/10 Good

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Amazing service

Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Stayed 1 night in Sep 2024