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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property
Suburban ryokan in Hakone with free parking

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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
BBQ/picnic area
Family Studio (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi
Property entrance
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Family Suite (Check in after 12pm)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • 42 sq m
  • Sleeps 12
  • 12 Twin Futons

View all photos for Japanese Style Room

Japanese Style Room | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • 20 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm) | 1 bedroom, in-room safe, desk, free WiFi

Family Studio (Check in after 12pm)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • 32 sq m
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

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About the neighborhood

Map
1320-653, Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 11 min walk - 0.6 miles
  • Hakone Open Air Museum - 20 min walk - 1.1 miles
  • Hakone Kowakien Yunessun - 3 min drive - 1.1 miles
  • Ōwakudani - 3 min drive - 1.5 miles
  • Hakone Ropeway - 5 min drive - 2.7 miles

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪COFFEE CAMP - ‬9 min walk
  • ‪みょうじん - ‬4 min drive
  • ‪やまひこ鮨 - ‬3 min drive
  • ‪GORA BREWERY & GRILL - ‬12 min walk
  • ‪リビングルーム - ‬8 min walk

About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Upscale ryokan near Hakone Gora Park
Close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone provides an indoor mineral hot spring (onsen), a Japanese garden, and more. For some rest and relaxation, visit the 4 hot springs. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), hot springs on site, and multilingual staff
  • Luggage storage, a vending machine, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone have perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and children's robes
  • Wardrobes/closets, children's books, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 104 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 5000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 3300 for adults and JPY 3300 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

This property does not have elevators
Hot springs access available from 4:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ajisai Onsen Ryokan

Frequently asked questions

Is Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone pet-friendly?

Yes, pets are allowed at this property. There's a fee of JPY 5000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

Self parking is free at this property.

What time is check-in at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone?

Check-out is at 10:30 AM.

Where is Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone located?

Located in Gora, this ryokan is within a 10-minute walk of Hakone Museum of Art and Hakone Gora Park. Hakone Kowakien Yunessun is 1.6 mi (2.6 km) away. Hakone Gora Station is 10 minutes by foot.

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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 275 reviews
Rating 8 - Good. 50 out of 275 reviews
Rating 6 - Okay. 21 out of 275 reviews
Rating 4 - Poor. 8 out of 275 reviews
Rating 2 - Terrible. 3 out of 275 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Amenities
Staff was so good. Very friendly and hard working. Food was excellent. Highly recommend to those who want a get-away.
Stayed 1 night in May 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, serene l, and authentic ryokan feel. The onsen's are wonderful and the Japanese style room is a truly wonderful experience.
Stayed 1 night in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a beautiful area. Staff was great & the food was wonderful. Hot spring baths were wonderful!
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The food was great and they accommodated one of oue
Stayed 1 night in Apr 2025

10/10 Excellent

Zahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Riocam with 2 Onsen. Room very traditional Food beyond expectations The staff is very friendly. We had a memorable experience.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Super staff
Stayed 2 nights in May 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being far away from the hustle and bustle of the surrounding area truly elevates the experience. The room was clean & comfortable and the hot spring was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. The hot spring was amazing. The property was beautiful and clean. Will come again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved to have a relaxing time!
Stayed 1 night in Mar 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night enjoying the traditional 7 course Japanese dinner and traditional breakfast. If you are looking for a cultural experience for your family, this is the place.
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff and great food for breakfast and dinner
Stayed 1 night in Dec 2024

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
The standard of the food is not up to my expectation.esp.it is a high end lodging. Overall...a fulfilling experience.
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Fast responses to questions. Able to add extra onsen sessions. Had dinner and breakfast with were both excellent and plentiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful. Kind, eager to help and make sure guests were taken care of. We had a wonderful dinner and equally excellent breakfast. It’s a small quiet place out of the way, and it felt private and peaceful. The onsen reservation system was simple and we got lucky to get multiple chances to try indoors and outdoors. We had a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! I loved the private booking of the three different onsens. Very family friendly. Front desk host was super helpful, spoke sufficient English, was very kind and thorough. My kids loved the whole experience. The beds were very comfortable. Room service was also available. Check in early to get the most benefit for reserving the onsens.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely choice of Onsens. Delicious and lovely breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, charming onsen hotel with three separate bathing areas. Don’t expect it to be very modern, but the staff are truly exceptional and will go out of their way to make sure your stay is pleasant. Short walk to the cable car stop and easy access to Gora trains. I wish I’d stayed longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another wonderful and relaxing stay

This is my third stay at Ajisai Onsen Ryokan, and my first with my family. I really enjoy coming here for the spacious and comfy room, relaxing private onsen, tasty traditional dinner and breakfast, and kind staff. Whenever I visit Japan, I try to make a stop here to wind down. Looking forward to booking here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Takuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and hot springs. Very enjoyable stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Jani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit remote but a great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

We had such a nice stay and the staff was incredible helpful and kind. The receptionist helped us a lot. We would highly recommend!
Stayed 1 night in Jan 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and place were great. Outdoor onsens were perfect (even with freezing cold rain!) and dinner presentation was beautiful and lots of food. Definitely a good hike uphill if you walknit but we managed. Only gave 4 stars because the mats in our room did not feel like any cushion at all under us when sleeping. Enjoyed our stay even so and highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

WIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ryokan experience. Private onsen is perfect. Meals are delicious. Definitely highlight of our japan trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hadley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent onsen ryokan at a very competitive price. You to select three 50 minute sessions in one of the three on-site onsens per day (one in the morning, two in then evening). The staff were friendly and accommodating. It's a bit of a hike uphill from the station but nothing someone moderately fit can't handle.
Stayed 3 nights in Jan 2025