Comfort Hotel Hakodate

3.0 star property
Hotel in Hakodate with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Comfort Hotel Hakodate

Business center
Lobby
Free daily buffet breakfast
Exterior
Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Comfort Hotel Hakodate, in the city's heart, offers a welcoming environment. Guests enjoy in-room WiFi, dry cleaning services, and on-site vending machines. Thoughtful touches include luggage storage and multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Toilet with electronic bidet
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Map
16-3 Wakamatsu-cho, Hakodate, Hokkaido, 040-0063

What's nearby

  • Ekini Fish Market - 3 min walk - 0.2 miles
  • Morning Market - 3 min walk - 0.2 miles
  • Kanemori Red Brick Warehouse - 15 min walk - 0.8 miles
  • Hakodate Ropeway - 2 min drive - 1.1 miles
  • Mount Hakodate - 5 min drive - 1.7 miles

Getting around

  • Hakodateekimae Station - 1 min walk
  • Hakodate Station - 3 min walk
  • Hakodate Airport (HKD) - 19 min drive

Restaurants

  • ‪根室花まる - ‬1 min walk
  • ‪はこだて塩らーめん しなの - ‬3 min walk
  • ‪函館麺屋四代目 - ‬3 min walk
  • ‪いか清大門 - ‬1 min walk
  • ‪函館麺屋 ゆうみん - ‬2 min walk

About this property

Comfort Hotel Hakodate

Hotel near Fort Goryokaku
Comfort Hotel Hakodate provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), express check-in, and a 24-hour front desk
  • Luggage storage, a water dispenser, and an elevator
  • Multilingual staff, a front-desk safe, and a vending machine
Room features
All 139 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 550 per night)

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 550 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hakodate
Comfort Hotel Hakodate
Hakodate Comfort Hotel
Hotel Hakodate
Comfort Inn Hakodate
Comfort Hotel Hakodate Hotel
Comfort Hotel Hakodate Hakodate
Comfort Hotel Hakodate Hotel Hakodate

Frequently asked questions

Is Comfort Hotel Hakodate pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Hotel Hakodate?

Self parking is available for JPY 550 per night.

What time is check-in at Comfort Hotel Hakodate?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel Hakodate?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel Hakodate located?

Located in the heart of Hakodate, this hotel is steps from Hakodate Miraikan and Morning Market. Ekini Fish Market and Hakodate Seikan Renrakusen Memorial Museum Mashumaru are also within 10 minutes. Hakodateekimae Station is only a 2-minute walk and Shiyakusho Mae Station is 4 minutes.

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Reviews

Comfort Hotel Hakodate Reviews

8.4

Very Good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 117 out of 332 reviews
Rating 8 - Good. 166 out of 332 reviews
Rating 6 - Okay. 44 out of 332 reviews
Rating 4 - Poor. 2 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

Reviews

10/10 Excellent

Ngai

Small Japanese hotel? hut?
Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a short walk from Hakodate station. The staff were friendly and the breakfast had good variety. The downside is that we found the mattress to be on the hard side which made for a less comfortable night's sleep. Would also be great if an extra pillow was provided. The pillow that was provided did not provide much cushion/support. The room itself was spacious.
Stayed 1 night in Oct 2025

8/10 Good

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
The twin bedroom was spacious, clean and well kept, it was very affordable too. Thumbs up for the breakfast spread, it was delicious! The hotel staffs were friendly and attentive, wonderful management! I felt comfortable during my stay at comfort hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nine hotel .good location, thanks .staff very friendly.good service
Stayed 1 night in Feb 2023

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and affordable

Great location. You can see Hakodate JR station as well as Morning market. Not even a minute walk. Check in took less than three minutes and clerk was efficient and got job done professionally. You may pick up night gown, razor, bathroom amenities if you need to. I had free breakfast every day. I read some complaints about it. Look, this is ' bijiho ', that's what Japanese called. Business hotel not Westin or Mandarin oriental. I ate little bit different every morning for 4 days. I enjoyed their breakfast. If you like Japanese type breakfast, please look somewhere else. Room was bit small but then again this is ' bijiho '. They got everything I need during my stay. Everything was clean and laundered. I didn't smell any bleach. You know you get overwhelmed by that smell at some hotel, motel. I didn't turn on TV so I can't comment on that. Air purifier is a nice touch. There is smoking room inside building? I saw the sign. I can't believe this is allowed. Overall my sray was great, I will sray again.
Stayed 4 nights in May 2023

8/10 Good

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋によってベッドや机&椅子など位置が違うと思いますが、机は物を置けるスペースがちょうどよくて、動線が自分にとっては合いました。
Stayed 1 night in Oct 2025

8/10 Good

Naoya

Liked: Cleanliness, staff & service, property conditions & facilities
交通の便がよく、またスタッフさんの対応も丁寧だったと思います。
Stayed 2 nights in Oct 2025

10/10 Excellent

SOYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
아침도 맛있고 직원들도 친절하고 좋았습니다~
Stayed 3 nights in Oct 2025

8/10 Good

Yukino

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が美味しい
Stayed 3 nights in Sep 2025

10/10 Excellent

Kikuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食がとても美味しかったです。
Stayed 1 night in Aug 2025

4/10 Poor

SHINICHI

Liked: Staff & service
Disliked: Property conditions & facilities
とにかく団体客が夜までうるさかった
Stayed 1 night in Aug 2025

8/10 Good

Kazutsugu

Liked: Cleanliness, staff & service, property conditions & facilities
静か
Stayed 2 nights in Aug 2025

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful receiving our luggage we had shipped to the hotel and then helping us carry them to the taxi that they called for us.
Stayed 1 night in Aug 2025

8/10 Good

KAZUHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても交通の便の良い所にあり、函館駅、函館朝市もすぐ近くいう立地条件。買い物や観光に便利に利用させて頂いた。
Stayed 1 night in Jul 2025

10/10 Excellent

Koshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の中の設備はシンプルだが不便さはない。ただ、ユニットバスはかなり狭く、つかるには窮屈。シャワーには問題ない。 価格の割に広く開放感があり(ツイン)椅子2つにテーブルもあるので、近所で酒やつまみを仕入れての部屋飲みも快適。ちなみにセブンイレブン徒歩1分。 チェックイン前・後の荷物預けもスタッフの察しがいいのでもたつかず、笑顔で気持ちよく接してもらえた。 無料のバイキング朝食、頻繁に補充等をしていて、生野菜なんかは常にシャキッとしていた。品数は多くはないがどれもおいしい。 リピあり。
Stayed 1 night in Jul 2025

8/10 Good

RITSUKO

Liked: Cleanliness, staff & service, amenities
宿泊代金込のモーニングはとても良かった。スムージーとサラダ女性には最高の朝食でした。ツインルームも良かったですがベッドの手元スイッチで明るさの調光ができたら良かったです。
Stayed 3 nights in Jun 2025

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔、利便性、スタッフの対応、料金、サービス、どれも大満足のホテルだと思います。関西に以前旅行した時に良かったので今回函館旅行もこちらにしてみました。大正解で次回もコンフォートホテルさんに宿泊したいと思っています。お世話になりました!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kazuhiro

Liked: Cleanliness, amenities, property conditions & facilities
ホテルスタッフが丁寧に対応している、
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica Cassandra

Liked: Cleanliness, staff & service
Stayed for one night as a stopover between Hokkaido and Tokyo. I had a corner twin room on the top floor, which was very spacious and quiet. The location is excellent—easy access to everything. I didn’t need to take any transportation during my stay and was able to walk everywhere, even as far as Motomachi. You can even see the JR station from the top floor hallway window. Perfect for a short, convenient stay in Hakodate.
Stayed 1 night in May 2025

8/10 Good

FUMIO

Liked: Cleanliness, staff & service
朝食付きは良いが、年配者向けではないのが残念だった
Stayed 2 nights in May 2025

8/10 Good

RIEKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
函館駅の目の前、市電の停留所も目の前、朝市にも5分と掛からずの位置にあって凄く便利でした。ウェルカムドリンクも嬉しかった。朝食も美味しかった。強いて言えば、アメニティがもう少し充実していれば⭐︎5になるんだけどなぁと。スタッフさんも親切で良かったです。次もお願いしようと思います。
Stayed 2 nights in May 2025

8/10 Good

Tomoyuki

Liked: Cleanliness, staff & service
とてもよい
Stayed 2 nights in Apr 2025

6/10 Okay

Mr.Tr

Liked: Cleanliness
It seems this place is downgrading their service standards due to budget cuts or sometime else. You get what you pay for.
Stayed 1 night in Mar 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が美味しかったです
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Hotel across Hakodate JR station

The hotel was conveniently situated across the Hakodate JR station. The hotel is also adjacent to the tram station at the Hakodate JR station, so that made it easy to get around the city. It was also possible to walk to the morning market and several nearby ramen and izakaya joints, making the hotel very central. The hotel also provided complimentary breakfast, which was appreciated. There was a wide variety of dishes available, including both Japanese and western. It could get busy during peak times. The free beverage station for coffee and hot water and cold water from 1400 to 2400 was also a great plus. The room itself was standard in terms of size for Japan. It was comfortable but I did not enjoy the bed. The bed seemed to not give me enough support for my back and the pillow didn't give me enough support for my neck. I usually don't write about the bed but I found it hard to sleep. Otherwise, the staff were friendly and helpful The location of the hotel is super convenient and would recommend to people who are not as picky as me about beds.
Stayed 2 nights in Feb 2025