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Aspen Suites Hotel Haines

Property class: 2.5

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Photo gallery for Aspen Suites Hotel Haines

A modern building with stone and wood exterior, a well-maintained lawn, and hanging flower baskets. - Aspen Suites Hotel Haines (Haines)
A hotel room with two beds, a desk, a chair, and a window with curtains. - Aspen Suites Hotel Haines (Haines)
A hotel room with a patterned carpet, two leather armchairs, a small table with a lamp, a framed picture on the wall, and an exit sign. - Aspen Suites Hotel Haines (Haines)
A reception desk with a mounted television displaying a scenic landscape, a small reception area with a counter, and a wall-mounted clock. - Aspen Suites Hotel Haines (Haines)
A reception desk with a computer, printer, and a glass table with a vase. - Aspen Suites Hotel Haines (Haines)
Aspen Suites Hotel Haines provides amenities like laundry facilities and a business center. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Queen Kitchenette

A hotel room with two beds, a nightstand, a lamp, a framed picture on the wall, and a window with curtains.

Double Queen Kitchenette

9.6 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Queen Kitchenette

A hotel room with a large bed, a sofa, a small table, and a nightstand with lamps.

Single Queen Kitchenette

9.6 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Haines, Aspen Suites Hotel Haines is in the city center and by the ocean. The area's natural beauty can be seen at Portage Cove State Recreation Site and Chilkat State Park, while Hammer Museum and Sheldon Museum and Cultural Center are cultural highlights. American Bald Eagle Foundation Museum and Southeast Alaska State Fair are also worth visiting. Enjoy the area's slopes with downhill skiing, snowboarding, and a ski area, and don't miss out on the snowshoeing. Visit our Haines travel guide
Map
409 Main Street, Haines, AK, 99827

What's nearby

  • Haines Borough Public Library
    3 min walk - 0.2 miles
  • Sheldon Museum and Cultural Center
    4 min walk - 0.3 miles
  • American Bald Eagle Foundation Museum
    9 min walk - 0.5 miles
  • Southeast Alaska State Fair
    10 min walk - 0.6 miles
  • Fort William H. Seward
    16 min walk - 0.9 miles

Getting around

  • Haines, AK (HNS)
    5 min drive

Restaurants

  • Lighthouse Restaurant
    6 min walk
  • Old Field Kitchen
    15 min walk
  • Mountain Market
    6 min walk
  • Pioneer Bar
    4 min walk
  • Chilkat Restaurant & Bakery
    2 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior call box for check-in assistance.
Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Aspen Suites Hotel Haines pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a deposit of USD 150.00 per stay and a fee of USD 35.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Aspen Suites Hotel Haines?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Aspen Suites Hotel Haines?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Aspen Suites Hotel Haines located?

Located in the heart of Haines, this hotel is within a 5-minute walk of Haines Borough Public Library, Hammer Museum, and Sheldon Museum and Cultural Center. American Bald Eagle Foundation Museum and Southeast Alaska State Fair are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aspen Suites Hotel Haines Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 277 out of 383 reviews
Rating 8 - Good. 84 out of 383 reviews
Rating 6 - Okay. 12 out of 383 reviews
Rating 4 - Poor. 7 out of 383 reviews
Rating 2 - Terrible. 3 out of 383 reviews

Reviews

Verified review

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredible & we enjoyed our stay. The market is right across the street and we had everything we needed to make breakfast in our room. Highly recommend!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location across from the grocery store and walking distance to locally owned shops.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a welcome stay in Haines. Everything so clean, the staff was so helpful, even let us check in an hour early as we’ve had a very long travel day that had started at four in the morning, spotlessly clean, laundry facilities, and even a laundry basket in our room to use. The kitchenette was well stocked.. Very comfortable mattresses, high-quality linens, and centrally located in Haines to walk around. Would definitely stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and has everything I needed. I will stay again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in clean rooms and great place to stay
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean and run by very friendly people. But in our opinion it is way over priced for what you get. . There are no services here at all. Substandard coffee in the lobby is about all you did.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. Diena went way out of her way to help me when I got stuck at the airport. The hotel was nice, I enjoyed my stay. Thanks!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, bed was a little hard but the stay was comfortable otherwise. Would stay here again. :)
Stayed 3 nights in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a small town so everything was walkable. The walk to the fort and cruise dock was probably the longest walk we did. The place was very clean. Comfy pillows. That's important to me. A lot of hotels have too thick of pillows for my neck. The clerk staff were nice to us but we heard a staff member, I think it was the manager, be rather short with a customer. A bit bossy instead of being customer friendly.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Kathy

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Pet fee is really expensive per night. First room was so smelly we asked to change rooms. They told us it’s because it’s a pet room. I said that’s no excuse especially since we stayed here twice before. Dishes were dirty in the cabinets. It has a well stocked kitchen so was able to meal prep and cooked.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean. Lovely staff. No complaints. Would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dayn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, close to downtown.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Kris

Nice modern rooms Very clean and perfect location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities
Friendly staff, clean room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great and loved the kitchen.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Nice big bathroom, comfortable beds, fairly quiet, especially for the weekend we went!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean, comfortable, welcoming motel.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Clean rooms. Excellent amenities. Very nearby all major notable spots.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of town very convenient to businesses and restaurants.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very quiet. Great layout of the room with kitchenette and couch!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great stay! Super helpful staff.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Rosary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, convenient, good parking, walkable. Would stay there again.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. The room was clean.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Andrew Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms and friendly staff
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchenettes are a great additions to the rooms. The hotel is also in a good location to the towns stores.
Stayed 3 nights in Oct 2024